Shanoan Springs Residence

Pros

• The staff are amazing and always willing to assist residents and family members.
• The staff are always smiling and having fun with residents.
• The building smells very good.
• The administration staff are friendly with all visitors.
• A CNA named Maria was very kind and made the visitor feel welcome.
• The rehabilitation experience was remarkable and staff treated residents like family.
• The staff take good care of residents and are not abusive.
• The facility offers a small community environment and provides good care.
• The staff are fantastic and work as a team; aides are superb; the facility provides great patient care.
• The DON is welcoming and attentive, and the staff are pleasant and attentive; the facility is clean.
• The facility is small but lovely.

Cons

• One reviewer warns prospective families not to take a loved one there if they expect care.
• A reviewer described the facility as a nightmare.
• The management was criticized for needing significant improvements, particularly the DON's communication with families during a pandemic.
• The business office manager was described as abrupt and not pleasant to speak with.
• The facility was reported to have lost personal items such as glasses, a watch, a cellphone, and a picture.
• Residents lacked in-room bathrooms and had to use a cramped communal bathroom.
• There was no reception area, and entering the facility felt awkward.
• The noise level was high, making it hard to hear during visits.
• The director was described as extremely rude when answering the phone.
• Some staff were described as rude and snarky, although one CNA was praised for being polite.
• Ownership changes were cited as contributing to declining care and residents leaving.
• One reviewer called the place the worst and suggested it should be shut down.

Review

Shanoan Springs presents itself as a small, close-knit community within a tranquil setting near Shannon Springs Park, with a pleasant view of the lake and a festive backdrop at Christmas. Many reviewers paint a picture of a warm, welcoming atmosphere where residents and families are greeted with smiles and a genuine sense that staff members want to help. The building is described as clean and smelling nicely, contributing to an overall impression of a place that, at its best, feels comfortable and home-like. Several comments emphasize the facility's intimate, small-house feel, which some residents' families appreciate as a more personal, less clinical environment.

A recurring theme across numerous accounts is the dedication and kindness of the staff. People frequently note that the staff are willing to assist, patient, and caring toward residents and their families. Visitors and family members often describe being treated as part of the community, with staff who take the time to explain things and help with questions or needs. The atmosphere is repeatedly described as friendly and family-oriented, with staff who seem to work well together as a team, and where aides and nurses are praised for their compassion and for "treating residents like family." This sense of teamwork and warmth is echoed in several positive rehabilitation and care notes, underscoring the facility's strength in human connection and everyday kindness.

Specific stories highlight the depth of care some staff provide. One caregiver recalls a CNA named Maria who stood out for her politeness and welcoming demeanor while taking care of a beloved family member. Another review centers on a rehabilitation stay where the treating team's friendliness and sense of belonging left a strong impression. In several instances, families point to the positive impact of attentive aides and nurses who go the extra mile, reinforcing the notion that, for many residents, the care experience feels personal and attentive rather than clinical or distant.

The facility's small size and community vibe are repeatedly celebrated. Reviewers appreciate that the staff appear to know residents by name, anticipate needs, and maintain a setting where care feels individualized rather than one-size-fits-all. The location near the park and lake adds to the appeal for families seeking a more peaceful, community-oriented environment. Some reviewers also enjoy the simple pleasures offered by the setting, such as the view of Christmas lights and a pond, which contribute to a sense of normalcy and warmth during the care journey.

But the picture isn't uniformly glowing. Several reviewers raise concerns about management and administrative communication. Comments reflect frustration with how certain decisions were handled, including room changes that occurred without advance notice and a perceived lack of timely, clear communication with families, especially during sensitive times such as a loved one's illness or the pandemic. There are mentions of the Director and certain administrative staff behaving rudely or abruptly at times, suggesting that while many staff members excel in caregiving, leadership and stakeholder communication could use improvement.

Operational and logistical issues also appear in the feedback. A few reviewers point to practical shortcomings that affect daily life, such as the absence of bathrooms in private rooms, forcing residents to use a communal facility, and the awkward flow of entering the dining area instead of a dedicated reception space. There are mentions of lost or damaged belongings - glasses, a watch, a phone, a photo - as well as occasional concerns about room transfers and the handling of notifications. These details paint a more nuanced picture of a well-meaning facility where some days run smoothly and others expose gaps in process and infrastructure.

The care experience is further colored by personal narratives that reflect both appreciation and disappointment. Some families emphasize the dignity and respect shown to residents, with praise for the staff's efforts to maintain a high standard of care, while others recount experiences that led them to question management decisions or to notice a lack of proactive communication during challenging times. A few reviews touch on broader concerns about ownership, suggesting that out-of-state ownership can complicate oversight and responsiveness, even as they acknowledge the ongoing, visible commitment of frontline staff.

Overall, Shanoan Springs emerges as a place with a strong core of compassionate, capable caregivers who often make residents feel valued, safe, and at home. The facility's intimate scale, pleasant setting, and visible warmth from many staff members are consistently highlighted as its greatest strengths. At the same time, the collective feedback signals meaningful opportunities for improvement in administrative communication, facility-wide consistency, and some operational practices. Families considering this residence will likely weigh the genuine, day-to-day kindness and personal attention they may experience against the logistical and governance nuances that can influence consistency and responsiveness over time.

Located in Chickasha, Oklahoma, this neighborhood offers a variety of amenities and services that may be appealing to seniors looking for a peaceful and convenient place to live. With several places of worship within walking distance, individuals can easily continue their religious practices. Nearby restaurants provide options for dining out, while pharmacies and physicians' offices offer essential healthcare services. The close proximity to parks allows residents to enjoy outdoor activities, and easy access to hospitals ensures quick medical attention when needed. Additionally, the presence of cafes and a drive-in theater provides entertainment options for leisurely activities. Overall, this area combines convenience, services, and recreational opportunities that cater to the needs of seniors considering senior living in Chickasha.

Places of Worship

• Faith Pentecostal Church (0.1 miles)
• Free Will Baptist Church (0.3 miles)
• Southern Baptist Convention (0.4 miles)
• United Pentecostal Church (0.6 miles)
• Southern Baptist Convention (0.7 miles)
• Southern Baptist Convention (0.8 miles)
• Grand Assembly Of God (1 miles)

Restaurants

• Yesteryear's 50's Diner (0.3 miles)
• Taco Mayo (0.3 miles)
• A & E Grill (0.4 miles)
• Taco Mayo (0.7 miles)
• Braum's (0.8 miles)
• Billy Sims Barbecue (0.8 miles)
• Taco Bueno (0.8 miles)

Transportation

• Enterprise Rent-A-Car (0.5 miles)
• Enterprise Rent-A-Car (0.8 miles)
• Harris Taxidermy (4.1 miles)
• U-Haul Moving & Storage (17.2 miles)

Physicians

• McRay Denton Vision Center (0.7 miles)
• Five Oaks Medical Group (1.7 miles)
• Oklahoma Heart Hospital Physicians (1.7 miles)
• Family Medical Clinic of Anadarko (16.1 miles)
• Kayeleigh Baskin, MD (19 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Grand Care Pharmacy (1.7 miles)
• Health Mart Pharmacy (1.8 miles)
• Clinic Pharmacy (1.8 miles)
• Liberty Drug (1.9 miles)
• Central Drug Store (12.6 miles)

Cafes

• Layla’s Yogurt Cafe (0.8 miles)
• Chickasha Coffee Shop (0.9 miles)
• Daylight Donuts (1.9 miles)
• SaltCreek Casino (10.3 miles)

Parks

• Eastside park (1.3 miles)
• Randlett Park (17.8 miles)

Hospitals

• Grady Memorial Hospital (1.8 miles)
• The Physicians' Hospital In Anadarko (16.2 miles)

Theaters

• Chief Drive-In (2.1 miles)