Senior Suites Healthcare is a nursing home community in Broken Arrow, OK.
Information last verified:
3501 West Washington Street, Broken Arrow, OK 74012
For more information about senior living options: (866) 208-4318
3.5 from 39 reviews
5 stars
20
4 stars
5
3 stars
1
2 stars
1
1 stars
12
Overall Review of Senior Suites Healthcare
common21 reviews mention this
Staffing and communication vary widely
Residents describe both responsive staff and serious breakdowns in care and communication.
Several residents and families praised staff for being friendly, attentive to concerns, and helpful with day-to-day needs like answering requests and delivering medications on time. Others described long waits for assistance, unanswered call lights, and inconsistent support from administration and nursing staff. A few reviews also cite safety issues tied to supervision and incomplete follow-through, including missed monitoring and delays. Taken together, the reviews show strong highs, but also recurring gaps that some families felt put patients at risk.
caveat7 reviews mention this
Cleanliness and odors divide reviews
Cleanliness is praised by many, but some reviews report strong odors.
Many reviewers say the facility is clean, well-kept, and free of unpleasant smells. Others report urine stench or a pervasive odor, including accounts describing wet bedding and pads. Even among positive accounts, a common theme is that cleanliness affects comfort during the stay. The contrast suggests experiences can differ significantly by unit, timing, or staffing coverage.
caveat6 reviews mention this
Medication and monitoring concerns
Medication handling and monitoring are described with both strong care and troubling lapses.
Positive reviews mention timely medication delivery and staff keeping up with patients’ needs. Negative reviews include concerns about diabetes monitoring and responding to glucose readings, as well as medication given without confirmation. Some families also describe missed prescribed care items and delays that affected feeding, mobility, or other basic routines. Several of these complaints point to supervision and follow-through as the main concern.
common4 reviews mention this
Activities help pass the days
Residents and visitors mention regular activities that keep people engaged.
Reviews describe community activities such as bingo, scheduled daily activities, and live musical performances, along with religious services. Some families also say they saw residents participating and were able to observe the dining experience during the day. Even when a resident could not join due to illness or limitations, multiple reviews note that activities were available. The overall impression is that there is an activity calendar intended to fill the day, even if participation may vary by health.
caveat5 reviews mention this
Facility appearance and upkeep come up
Some reviewers feel the facility looks welcoming, while others report disrepair and poor upkeep.
A number of reviews describe the building as clean-looking, not noisy, and reasonably modern, with improvements or issues addressed after being mentioned. Other reviewers report dark, dreary interiors, flooring problems, and visible signs of disrepair such as walls needing paint or courtyard and outdoor areas needing attention. One review also mentions plumbing-related problems that left water leaking in hallways. Overall, the appearance and upkeep are mentioned often enough that families’ first impressions can differ.
common4 reviews mention this
Restaurant-style dining and meals
Dining gets mixed comments, with some praising meals and others reporting meal issues.
Several reviews say the food is good, enjoyed by residents, and that meals arrive as expected, including mentions of meals being prepared to meet individual needs. At the same time, some residents’ families report cold, inedible, or inconsistent meals, including delays. The community offers restaurant-style dining, and the reviews reflect that dining can be a highlight for some stays while a source of frustration for others. Meal experience also appears tied to staffing and responsiveness during the shift.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
82 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Guasts at mealtime
Housekeeping services
Kitchenette
Laundry
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Tulsa International (12 miles away)
Community operated transportation
Transportation & parking
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care
Meal preparation and service
Medication management
Mental wellness program
Personal care assistants
Physical therapy
Special dietary restrictions
Dining
Diabetes diet
Room service
Special dietary restrictions
Activities
Arts and crafts
Community-sponsored activities
Concierge services
Fitness programs
Games
Live musical performances
Planned day trips
Religious services
Resident-run activities
Scheduled daily activities
Stories
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.9 miles)
Family Meds Inc. (1.5 miles)
Economy Pharmacy Express (1.8 miles)
Walgreens (2.1 miles)
Walgreens (2.3 miles)
Walgreens (2.7 miles)
CVS Pharmacy (3 miles)
Physicians
Morgan Melissa MD PC (1.1 miles)
Berkshire Medical Plaza (1.1 miles)
Aspen Children's Clinic (1.2 miles)
James William Dean, MD (1.4 miles)
GSI Ambulatory Surgery Center (1.7 miles)
Children & Adolescent Medical Services (1.8 miles)
Senior Suites Healthcare on seniors.fyi includes 8 photos including images showing decor, interior, living room, landscaping, building, architecture, exterior, bedroom, and more.
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The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Senior Suites Healthcare photos
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Interior
Decor
Living Room
Building
Architecture
Landscaping
Lobby
Rehabilitation
Interior
Decor
Bedroom
Living Room
Landscaping
Building and Architecture
Seating Area
Outdoor
Lobby and Reception Area
Exterior
Grass and Wheelchair
Rehabilitation, Physical Therapy, and Exercise Room
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