Senior Suites Healthcare in Broken Arrow, OK
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3501 West Washington Street, Broken Arrow, OK 74012
For more information about senior living options: (844) 490-3973
The staff were understanding, empathetic, and helpful. The facility was clean, well-kept, and odor-free. It was more modern than expected. The atmosphere was friendly and felt like family. The rooms were clean and the meals were fantastic. The PT staff was phenomenal. The location was perfect and the staff were friendly. The food was excellent. The administrator was outstanding and very helpful. The staff were caring and competent, with Courtney described as an amazing nurse.
The facility had major plumbing breaks that caused a waterfall to leak in the hallway. The nursing staff often did not respond to patient lights for 45 minutes to an hour, while they gossip at the nurses' station. A nurse screamed and cussed at a patient after a delay in pain medication. After a change in administration, many nurses and techs who had provided good care left, leaving the lazy ones to run the show. Families reported being unable to visit or facing repeated excuses to cancel visits for weeks. Administrative staff were responsive only before signing a contract, then became unhelpful or unresponsive. Residents faced a spider infestation, were moved to wait for room spraying, and were exposed to the spray. Patients were left on the toilet for 45 minutes before anyone assisted them. Meals and coffee were often cold, late, or inconsistently delivered, with staff described as rude and nonresponsive. The facility reportedly smelled like urine at times.Senior Suites Healthcare in Broken Arrow is best suited for families seeking a rehab-leaning post-acute setting where cleanliness, a modern atmosphere, and a responsive, personable staff are valued more than pristine uniform perfection in clinical operations. The community tends to appeal to those who want solid meals, a homelike feel, and a calendar of activities that creates a sense of normalcy and family-like care. For residents who can participate in structured programs but do not require unwavering, around-the-clock medical surveillance, this facility can feel like a comfortable, approachable option with enough warmth to matter during recovery.
Those who may want to consider alternatives are households prioritizing unflinching consistency and safety above all else. Recurrent concerns across reviews point to gaps in staffing, delayed response times, and administration turnover that can undermine trust during delicate moments in care. Families facing neglect allegations, persistent odor or sanitation issues, and safety hazards - such as unfinished repairs and potentially unsafe room conditions - will rightly hesitate to commit. For loved ones with complex medical needs, high risk of falls, or dementia requiring tightly supervised routines, a facility with more predictable staffing patterns and sharper oversight will be a wiser long-term decision.
The strongest positives at Senior Suites lie in hygiene, presentation, and daily life supports that genuinely matter to families during recovery. Clean, well-kept rooms and common areas project a respectable standard, and several families praise the quality of meals and the availability of meaningful activities. The therapy program, particularly physical therapy, earns high marks from those who experience it directly, with accounts describing skilled, responsive rehab staff and tangible improvements. When staff demonstrate empathy, clear communication, and a willingness to advocate on behalf of residents, these elements generate trust and a sense of being cared for - an important buffer during a difficult rehab journey.
Yet the weight of the negative experiences cannot be discounted. Multiple reviews describe inconsistent or unresponsive nursing care, prolonged delays in medications or assistance, and troubling incidents of staff behavior that undermine safety and dignity. Reports of wandering residents unsupervised, repeated scheduling missteps, and critical maintenance issues - like plumbing leaks and walls in need of paint - highlight systemic fragility. The most serious reminders center on patient abuse or neglect allegations, protracted times to respond to cries for help, and discord between administration and front-line staff. Taken collectively, these patterns raise red flags about reliability, accountability, and the daily lived reality for residents and their families.
In weighing pros against cons, the cleaner, more comfortable environment and robust rehab-oriented offerings do provide meaningful value - but they do not fully offset the core risks. When staffing is steady, leadership is accessible, and communication channels remain open, the positives become real, creating a supportive setting for short- to mid-term recovery. However, when the facility cycles through administrators and front-line teams, when calls for help go unanswered, or when safety and sanitation lapses become routine, the downsides rapidly overwhelm the perceived benefits. For families heavily involved in oversight and able to insist on consistent care plans, the facility can work under the right conditions; for most others, the risk calculus tips toward looking at stronger options.
The practical path for families considering Senior Suites is disciplined and proactive. Schedule a candid, in-depth tour with the administrator and request to meet the nurse manager and at least one shift leader. Observe how quickly call lights are answered, how staff interact with residents, and whether maintenance concerns are addressed promptly. Review the care plan for accuracy and ask to see the dementia or memory care protocol if applicable. Crunch the numbers in writing: what exactly is included in the daily rate, what are the penalties for late services or missed medications, and how are grievances handled? Most importantly, visit multiple times at different hours to gauge consistency and morale across shifts. The facility can be a solid fit for rehab-centered care and a respectful, clean environment, provided strong frontline leadership, dependable staffing, and rigorous accountability are evident at the point of care.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tulsa International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Senior Suites Healthcare in Broken Arrow, OK is a premier assisted living community that offers a wide range of amenities and care services to support the well-being and comfort of its residents.
The community features a beautician on-site and a beauty salon for residents to enjoy regular grooming and pampering. Residents can also relax and unwind while watching their favorite shows with cable or satellite TV in their fully furnished private rooms.
Transportation is made convenient with community-operated transportation services available for outings, appointments, and errands. A computer center is provided for residents to stay connected with loved ones digitally, while Wi-Fi/high-speed internet ensures fast and reliable connectivity throughout the premises.
Residents can indulge in delicious meals served in a restaurant-style dining room, where they can enjoy socializing with fellow residents. For those who prefer some privacy, room service is also available. Special dietary restrictions are taken into consideration to accommodate individual needs.
There are various recreational areas within the community for residents to engage in physical activities or leisurely pursuits. A fitness room enables residents to maintain their health and well-being, while a gaming room offers entertainment options for social gatherings. The outdoor space includes a beautiful garden where residents can relax amidst nature.
Senior Suites Healthcare also provides housekeeping services as well as laundry facilities to ensure convenience and cleanliness for all residents. Move-in coordination assistance is offered to streamline the transition process.
In terms of care services, the community has personal care assistants available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet support are also provided to ensure the health needs of each resident are met.
For mental wellness, a dedicated program is in place along with regular physical therapy sessions conducted by professionals. Hospice care is available when needed.
Residents can enjoy an array of engaging activities organized by the community such as fitness programs, games, live musical performances, planned day trips, religious services, and resident-run activities. The concierge services ensure that all residents' needs are attended to promptly.
Senior Suites Healthcare is conveniently located near numerous cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, providing easy access to various amenities and healthcare services.
With its comprehensive amenities and care services, Senior Suites Healthcare offers a warm and vibrant community for seniors in Broken Arrow to live comfortably and enjoy a fulfilling lifestyle.
Senior Suites Healthcare is located at 3501 West Washington Street, Broken Arrow, OK 74012 in Tulsa County, Oklahoma
Senior Suites Healthcare on seniors.fyi includes 8 photos including images showing decor, interior, living room, landscaping, building, architecture, exterior, bedroom, and more.
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Interior
Decor
Living Room
Building
Architecture
Landscaping
Lobby
Rehabilitation
