Forest Hills Care And Rehabilitation Center

Pros

• The staff at the facility is welcoming and friendly, providing a clean and caring environment for residents.
• The physical therapy and occupational therapy teams are gentle, patient, and highly effective in helping residents regain their skills.
• Visitors appreciate that the nursing staff makes an effort to know patients personally and often engage with them.
• Many reviewers noted that the food offered is delicious and that families can order meals tailored to their preferences.
• Overall, several caregivers demonstrated genuine concern for the well-being of their patients, fostering trust among families.

Cons

• The facility was chaotic, dirty, and smelled strongly of urine, posing potential hazards for residents.
• There were repeated instances of staff not answering phone calls, leading to a lack of communication and updates about loved ones' conditions.
• Patients were found sitting in their own urine with bedsores, indicating neglect in care.
• Staff appeared overworked and uninterested in providing adequate help, often treating patients as inconveniences.
• Medications were not administered on time or correctly, leading to serious concerns about patient safety.
• Management was unresponsive and did not return calls regarding patient care issues.
• The kitchen staff's hygiene practices were questioned, raising concerns about food safety and overall cleanliness in the facility.
• Family members expressed fear for their loved ones’ well-being due to poor management and inadequate care provided at the facility.

Review

The experience of patients and their families at rehabilitation facilities can be vastly different, even within the same establishment. Many individuals have shared their thoughts on the quality of care provided in various facilities, revealing a world where compassion and dedication stand in stark contrast to neglect and mismanagement. In examining these reviews, we witness a spectrum of experiences that highlight both the commendable aspects of patient care and the concerning lapses that leave residents vulnerable.

Positive sentiments emerge from some patients who describe excellent rehabilitation experiences, particularly regarding physical therapy staff. For instance, one resident undergoing recovery from broken ankles praised the friendliness and attentiveness of staff members. The patient felt that the personnel made an effort to connect with them personally, ensuring they were comfortable while managing their own needs. Another reviewer shared similar thoughts about their loved one's stay at a facility, noting kind interactions with therapy teams that focused on teaching practical skills for daily living. The sense of camaraderie among aides and therapists fostered an environment where patients felt genuinely cared for, underscoring how impactful compassionate care can be during recovery.

However, not all stories echo this positivity; several reviewers voiced deep frustration over inadequate care and lack of communication. One individual recounted how their elderly mother suffered after being admitted for rehabilitation following back surgery. Despite entering the facility able to walk, she left unable to do so due to poor attention and what appeared to be neglectful conditions—bedsores developed while sitting in her own urine highlighted alarming deficiencies in basic hygiene practices. Call lights remained unanswered for excessively long periods, leaving family members without crucial updates on their loved ones’ well-being. This profound disappointment was echoed by others who reported similar issues: repeated requests for assistance went unheeded as patients suffered unnecessarily.

In addition to concerns about personal care standards, familial frustrations also emerged regarding administrative shortcomings at numerous facilities. Some families expressed discontent about billing inaccuracies upon discharge from rehabilitation centers—a distressing occurrence that adds financial strain during already challenging times. Long wait times for answering calls were also highlighted as significant barriers for families trying to maintain communication with caregivers about their loved ones’ conditions; many claimed no one would answer when they tried reaching out with urgent queries or requests for information.

On a more somber note, one family's review revealed tragic consequences stemming from inadequate medical oversight when an elderly man succumbed after being transferred post-surgery into what turned out to be a deficient facility lacking proper protocols or treatment plans tailored to his recovery needs. Reports of outdated medical equipment coupled with inadequate staffing levels painted a dire picture of the situation within some facilities—where overworked nurses struggled under excessive workloads while simultaneously attempting to provide basic care under difficult circumstances.

Despite isolated instances where positive interactions surfaced between caring staff members and residents receiving support during therapy sessions or meals, criticisms surrounding general cleanliness emerged as another major concern across multiple reviews. Commentators described dirty floors riddled with tripping hazards amid chaotic environments lacking sufficient supervision—settings that should prioritize safety instead became points of worry reflecting poorly managed operations.

A consensus among many reviews indicates there is reason for caution when considering placing loved ones in these types of institutions given inconsistent reports ranging from compassionate caregiving excellence paired alongside distressing tales associated with negligence toward essential patient needs such as hygiene maintenance or timely medication delivery systems linked back directly towards management accountability structures entrenched within each respective organization’s operational framework overall unity remains paramount—and determining which facilities uphold both quality standards balanced against humane treatment warrants diligent scrutiny before making potentially impactful decisions on behalf those cherished family members requiring extra help rehabilitating back onto paths leading toward healthier lives again once more!

Restaurants

• Sonic Drive-In (0.3 miles)
• Chick-Fil-A (1.1 miles)
• Chuy's (1.2 miles)
• Golden Corral (1.7 miles)
• The Cheesecake Factory (2.2 miles)
• Whiskey Dog Bar & Grill (2.5 miles)
• Lanna Thai Restaurant (2.5 miles)

Physicians

• Morgan Melissa MD PC (0.8 miles)
• Berkshire Medical Plaza (0.8 miles)
• One Vision (1.1 miles)
• EyeCare Associates of South Tulsa (1.2 miles)
• James William Dean, MD (1.2 miles)
• Children & Adolescent Medical Services (1.3 miles)
• Lauren Devoe, MD (1.3 miles)

Pharmacies

• Walgreens (1 miles)
• Economy Pharmacy Express (1.6 miles)
• Family Meds Inc. (1.7 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• Jombo's Island Style Dispensary (2.8 miles)
• Arcadia Pharmacy Solutions (2.8 miles)

Theaters

• Cinemark Tulsa (1.1 miles)
• Cinemark Broken Arrow (4.2 miles)

Hospitals

• Southwestern Regional Medical Center (1.2 miles)
• St Francis Hospital (3.1 miles)
• St John Broken Arrow (3.2 miles)

Cafes

• Cha Bubble Tea (2.5 miles)

Parks

• Leake Park (2.8 miles)
• Leisure Park (3.8 miles)

Places of Worship

• Aspen Park Baptist Church (3.2 miles)
• Full Gospel Mission Church (3.6 miles)
• Life.Church South Broken Arrow (4.4 miles)

Transportation

• U-Haul Moving & Storage (3.2 miles)