201 West 5Th Street, Ada, OK 74820
For more information about senior living options: (866) 208-4318
Overall Review of Ballard Nursing Center
Pros
Ballard Nursing Center provided professional and personal care and love to Linda during her five-month stay.- The facility was consistently cleaned and disinfected.
- The staff treated the family with respect and helped with a heart of gladness.
- Halo Hospice worked in partnership with Ballard, delivering equal levels of professionalism and care.
- Ballard and Halo Hospice brought comfort and understanding beyond expectations during Linda’s time of passing.
- Jeanette (the administrator) and the Ballard staff offered respectful, compassionate care and reliable information.
- The nurses kept the family updated and cared for Linda as if she were their own.
Cons
The facility smelled of urine and residents were begging for help while staff ignored them.- A relative was never bathed, developed bedsores, and had a fungal toe infection requiring a feeding tube.
- The reviewer alleges the relative was beaten and sexually assaulted, with police involvement.
- Care was described as horrific, with near starvation and severe dehydration.
- The reviewer would not recommend the facility and gave it a zero-star rating.
- The facility was described as the worst smelling they had ever entered, with rude and unhelpful staff.
Review
Ballard Nursing Center in Ada, Oklahoma is best suited for families seeking a warm, relationship-driven care environment where staff show up consistently for living and dying with dignity. This community works especially well for residents with memory challenges or chronic illness who benefit from a smaller, more hands-on setting paired with ongoing nursing attention and hospice collaboration. The presence of Halo Hospice and a caregiving culture that treats residents like family makes it a practical choice for families prioritizing compassionate, continuous contact, clear caregiver communication, and routines that feel familiar and respectful.
Nevertheless, potential residents should know who may want to look elsewhere. For families requiring near-perfect safety and rigid accountability, the mixed experiences reported by reviewers signal a need for caution. Accounts range from heartfelt praise to shocking allegations, odor and unresponsiveness, claims of neglect, and disputes about hospice direction, that create real questions about consistency and oversight. While some feedback highlights strong leadership and no deficiencies at certain oversight visits, these divergent experiences mean alternatives should be considered for those with very high safety expectations or past concerns about care quality.
The core strengths lie in the pros that many families emphasize: clean, well-kept spaces; staff who treat residents with respect and familiarity; and a care team that communicates with families and remains present during difficult moments. The administrator, Jeanette, is repeatedly cited as a stabilizing force who facilitates transitions and coordinates with Halo Hospice to maintain continuity of care. For residents with dementia or Alzheimer’s, the patient, dignity-first approach helps preserve routine, social connection, and a sense of stability, even when memories shift from day to day.
Yet the more troubling reviews cannot be dismissed. Reports describing a strong odor on entry, perceived disengagement from residents in need, and friction around discharge or hospice decisions are serious red flags. The most alarming accounts describe neglectful experiences, including withheld care and family members feeling compelled to involve outside authorities, which starkly contrasts with the example of compassionate care cited elsewhere. Such inconsistencies undermine confidence and signal that the facility’s safety net is not uniformly reliable, especially for families who require unwavering oversight and rapid response.
From a decision-making perspective, Ballard Nursing Center offers a compelling blend of warmth and professional oversight when the priority is dignified end-of-life support and dementia-friendly routines. The Halo Hospice partnership adds a tangible advantage, expanding comfort options and aligning medical attention with emotional needs. For many families, regular family updates, visible staff engagement, and peaceful moments for a loved one can justify choosing Ballard. However, the facility’s variability makes due diligence essential; trust must be earned with each admission, and that means in-person evaluation, pointed questions, and confirmation of current staffing stability and oversight practices before committing.
Bottom line: Ballard Nursing Center is a strong option for families who value a home-like atmosphere and attentive nursing care within a framework that includes hospice support. It is not the universal choice for every situation. Those with stringent safety expectations, sensitivity to odors or inconsistent responsiveness, or concerns raised by past negative experiences should compare alternatives with care, request direct observations, and review licensing records. If a thorough visit confirms consistent cleanliness, proactive, open communication, and dependable caregiving from the team, Ballard can be a trusted home during a vulnerable chapter; if not, it is prudent to continue the search for a facility with a more uniform track record.
73 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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