Park Center Health Care And Rehabilitation Center in Youngstown, OH
Park Center Health Care And Rehabilitation Center is a nursing home community in Youngstown, OH.
Information last verified:
5665 South Avenue, Youngstown, OH 44512
For more information about senior living options: (866) 208-4318
3.3 from 58 reviews
5 stars
23
4 stars
7
3 stars
8
2 stars
3
1 stars
17
Overall Review of Park Center Health Care And Rehabilitation Center
differentiator4 reviews mention this
Rehabilitation and therapy support
Residents describe rehabilitation and therapy as a meaningful part of care.
Several reviews point to therapy and rehabilitation as a key reason families felt supported, including physical and hand therapy. One family also credits the staff with meaningful progress after a serious medical event. Even among strongly negative reviews, the physical therapy team is singled out as the main positive. This lines up with the facility being a skilled nursing setting focused on rehab needs.
common16 reviews mention this
Staff attitude is often supportive
Many residents and families report staff who are friendly and helpful.
A large share of reviews describe staff as pleasant, friendly, and caring, with nurses and aides explaining care and helping visitors navigate the building. Families also mention accommodation, responsiveness to requests, and employees who feel genuinely invested in comfort. Some reviews include brief breakdowns in service, but still note that a subset of staff members were compassionate. Taken together, the staffing experience is described more positively than negatively across the reviews.
caveat8 reviews mention this
Cleanliness and upkeep are uneven
Multiple reviews raise concerns about cleanliness and physical upkeep.
While some reviewers say the facility was clean and did not have an unpleasant odor, others describe dirty conditions, stained items, and floors that were not well maintained. Several negative reviews also mention malfunctioning elevators, damaged areas, and other maintenance problems that made day-to-day movement difficult. A few comments describe extremes in comfort and environment, like temperatures that residents tried to manage themselves. Overall, cleanliness and upkeep come across as inconsistent in the reviews.
caveat7 reviews mention this
Dining satisfaction is mixed
Dining quality is a frequent point of disagreement.
Some residents and families complain that meals were unappetizing, not warm, or poorly chosen, and a few describe the food as very substandard. Others say the food was good and that staff came up with variety to support residents. A review also notes restricted diets in relation to meal choices, suggesting dietary needs are part of day-to-day dining. Overall, reviews don’t agree on whether meals are a strength.
caveat6 reviews mention this
Communication and responsiveness need work
Some families report difficulty reaching the facility or getting timely updates.
Several reviews mention an unresponsive experience by phone or generally, including problems getting through and long waits for help. Others describe lack of communication after transfers to the hospital, including not being informed when a resident was moved. One review also describes poor response times for basic assistance and difficulties contacting administration. Visitors also mention access barriers that could make it hard to enter without the right situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
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