Canfield Healthcare Center
Save2958 Canfield Road, Youngstown, OH 44511
For more information about senior living options: (844) 490-3973
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A broad mix of experiences emerges from the remarks about Canfield Healthcare Center, ranging from genuine praise for individual staff members and rehabilitative care to grave concerns about neglect and management. Several reviewers highlight positive personal interactions that left lasting impressions. Mikyla is consistently described as very professional and personable: she let a patient know when they were coming to the facility, answered questions promptly, and explained things in a way that was easy to understand. The same threads of care appear throughout many accounts of the nursing staff and aides, who are noted as professional and willing to listen when someone needed to talk. In addition, the physical therapy team receives repeated commendations for their effectiveness, with one patient describing them as "awesome" and saying they helped achieve substantial progress in rehabilitation, while also being pleasant and enjoyable to work with. Overall, there are multiple references to a respectful, supportive atmosphere in the care environment and to staff who genuinely make residents feel heard.
Beyond clinical care, several comments paint Canfield Healthcare Center as a place with warmth and hospitality. One visitor noted a very clean and welcoming environment, with pleasant smells and friendly reception from staff like Ms. Robin, who kept family members informed. Marsha is mentioned positively for the quality of food, with residents reportedly enjoying what's offered. A few reviewers specifically mention Ashley in human resources and Robin in social services as standout colleagues who were especially helpful, underscoring that some staff members play a meaningful role in helping families navigate their stay. Some reviews emphasize a noticeable improvement over time, highlighting new management and a broader sense of joy among staff, with residents appearing happier and the building cleaner and more welcoming than in the past.
However, the experience described by several reviewers is the opposite of this positive picture. A number of comments portray Canfield Healthcare Center as a place where care lapses have serious consequences. One account describes staff who humiliate patients and refuse to practice empathy, with an explicit incident involving a patient who needed a bedpan after an accident. The reviewer stresses the severity of the problem by saying to "get another job" if someone isn't willing to clean up after residents, framing neglect as a systemic issue. A more distressing entry recounts the death of a family member who reportedly received inadequate care, ultimately developing sepsis after being admitted for treatment. The concerns include widespread bedsores - allegedly about 14 - along with failure to turn a bedbound resident regularly, leaving them in soiled diapers for long periods, and a lack of basic supplies such as adult briefs. The reviewer warns prospective families to avoid placing loved ones there, linking these experiences to serious outcomes.
Additional accounts focus on troubling behavior and perceived incompetence among staff. One reviewer describes an administrator, Tiffany, as appearing intoxicated - slurring their speech and nodding out - during a meeting about a relative, a claim intended to convey a broader impression of unprofessional leadership. Other posts recount delays in basic care: receiving Tylenol or even a Tums after hours, revisiting the issue of neglect as a systemic delay in responding to patient needs. There are mentions of poor meal service, including returning four trays of food and widespread dissatisfaction with what residents were served, as well as logistical issues like shared bathrooms (four people to one bathroom) and clogged facilities that took hours to repair. A patient who signed out AMA (against medical advice) notes that pills were retained by the facility after departure and accuses staff of lacking concern for residents' health, while also describing unable-to-smoke restrictions tied to wheelchair mismatches as another example of unmet needs.
Other comments center on conditions inside the building and the day-to-day experience for residents and visitors. A visiting relative describes a pervasive odor of urine and feces, a sense of decompensation among residents who seem bored and without meaningful activities, and stark, cramped rooms with limited amenities (such as only one television per room). The halls are described as unsafely soiled, with unclean floors and missing pillowcases on pillows, painting a picture of a facility that feels uncomfortable and neglected in certain moments. Some reviewers use strong language to convey their perception of a poor, "waiting room to hell" atmosphere, urging readers to reconsider placing a loved one in this facility.
Still, not all feedback follows this negative arc. A subset of reviewers reports substantial improvement over time, citing a brighter future for Canfield Healthcare Center. They point to new management across departments, cleaner facilities, better-maintained parking areas, and a more positive overall culture. One patient who needed diabetes equipment found the discharge process efficient, with support from Robin, who was singled out as exemplary, and another who would consider Canfield again for therapy. Some visitors describe the administration and staff as polite, friendly, and caring, and observe a shift toward a more cohesive team, with residents appearing happier and more engaged. There is even a note that a prior negative experience transformed into a more favorable one after changes were implemented, with cookies in the lobby and a general sense that the place was moving in a better direction.
In sum, the reviews present Canfield Healthcare Center as a facility of stark contrasts: moments of compassionate, effective care delivered by dedicated professionals, especially in physical therapy and everyday nursing interactions, alongside episodes of neglect, confusing administration, and concerning safety lapses that have left families distressed and residents at risk. The stories about individual staff members - both the commendable ones like Mikyla, Robin, Marsha, Ashley, and the new administrator - and the troubling ones about a manager accused of intoxication and about untreated bedsores and delayed care - coexist in a way that suggests a facility in transition. Several accounts emphasize that improvements have occurred over time, while others insist that serious problems persist. For someone evaluating Canfield Healthcare Center, these testimonies underscore the importance of up-to-date firsthand observations, current leadership, and a careful consideration of how well a given resident's needs align with the facility's present practices.
Canfield Healthcare Center in Youngstown, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility provides a beauty salon for grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. Community operated transportation is available for outings and errands, and transportation arrangement is provided to doctors' appointments.
Residents can enjoy delicious meals in the dining room with restaurant-style dining, accommodating special dietary restrictions. The fitness room and wellness center are available to promote physical health, while the gaming room, small library, and scheduled daily activities cater to socialization and mental stimulation. Outdoor space and gardens provide a peaceful environment for relaxation.
Housekeeping services ensure a clean living environment, while move-in coordination makes the transition smooth. Private bathrooms offer convenience and privacy. Wi-Fi/high-speed internet access enables residents to stay connected online.
The care services offered at Canfield Healthcare Center include 24-hour call system for assistance whenever needed, 24-hour supervision ensuring safety, assistance with activities of daily living such as bathing and dressing, as well as transfers. Medication management is provided to ensure proper administration. Special dietary restrictions are accommodated including diabetes diets.
The community also boasts several nearby amenities including 4 cafes, 3 parks, 16 pharmacies, 30 physicians' offices, 40 restaurants offering various cuisines. Additionally, there is one place of worship nearby along with theaters for entertainment purposes. Five hospitals in close proximity provide peace of mind knowing medical support is readily available if needed.
At Canfield Healthcare Center, residents can enjoy a comfortable assisted living lifestyle with access to a variety of amenities and care services that meet their individual needs while being surrounded by convenient amenities within the surrounding area.
Canfield Healthcare Center is located at 2958 Canfield Road, Youngstown, OH 44511 in Mahoning County, Ohio
Canfield Healthcare Center on seniors.fyi includes 8 photos including images showing dining, interior, bedroom, decor, living room, building, exterior, architecture, and more.
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