Camelot Arms Care Center

Pros

• Mikyla was very professional and kept the patient informed about their arrival.
• The nursing staff and aides were professional and offered a listening ear when needed.
• The physical therapy team helped the patient a lot and was a lot of fun to work with.
• Ashley from human resources and Robin from social services were very helpful.
• The staff were professional and courteous, and the facility offers top-notch rehabilitative programs.
• The administrator is described as a breath of fresh air and there has been a drastic positive change with new management; staff are friendly and residents seem happy.
• The facility is nice, clean, and welcoming, with cookies offered and a friendly receptionist.

Cons

• They describe staff humiliating patients and lacking empathy, amounting to abusive treatment after an accident.
• They call the facility the worst nursing home they've seen, citing a family member's sepsis and numerous bedsores from not being turned and kept in soiled diapers.
• They report neglect, including long delays for medications (Tylenol taking six hours, Tums three hours) and residents left in soiled briefs for hours.
• They describe dirty, unhygienic conditions: urine and feces in halls, beds not made, rooms not clean, and pillows without pillowcases.
• They accuse leadership of unprofessional behavior, including an administrator who seemed intoxicated or slurring and was belligerent when approached.
• They criticize the environment and amenities as poor: small rooms, limited outside space, and few activities for residents.
• They warn others to avoid placing loved ones there, suggesting the facility should be shut down.

Review

Canfield Healthcare Center evokes a wide spectrum of experiences for the people who have lived and worked there. On one end, there are strong compliments to individual staff members and rehabilitation programs that helped patients regain independence, and on the other, there are devastating accounts of neglect and poor management that left families searching for alternatives. The narratives together paint a facility that has seen meaningful improvements in some periods, while also revealing persistent concerns in others.

Many reviewers highlight positive personal interactions that made a tangible difference in care. Mikyla is frequently singled out for her professionalism, prompt responses, and ability to explain things clearly. A resident recalls that Mikyla visited to confirm an upcoming admission and was consistently ready with correct information whenever questions arose. The appreciation extends to the nursing staff and aides, who are described as professional and willing to listen, offering companionship and a supportive ear when needed. The physical therapy team is repeatedly praised for their effectiveness, with one reviewer stressing that they helped achieve substantial rehabilitation milestones and made sessions enjoyable. In several accounts, staff members like Robin in social services and Marsha in dietary services are singled out for their helpfulness and the quality of care they provided, contributing to an overall sense of being well cared for during the rehabilitation and recovery process.

Other comments describe a well-rounded atmosphere that felt responsive and welcoming. One reviewer notes that a hospital-to-home transition was assisted by a "top notch" staff and rehabilitative programs, and that the facility offered professional and courteous service that left them feeling confident about the care received. Improvements over time are also mentioned: new management, a friendlier administrator, and renovations that contribute to a cleaner, more inviting environment. In more than one narrative, guests mention fresh baked cookies upon arrival, a smiling staff, and residents who appeared happy and engaged, which collectively painted a picture of a place that could feel like a community rather than a monotonous institution.

However, the picture is not uniformly positive. A different thread of reviews details staff who humiliate patients and fail to practice empathy, with accounts of borderline abusive behavior following an accident that required a bedpan. Some descriptions imply that certain personnel lack appropriate sensitivity and that the care environment could devolve into neglect. These negative portrayals include instances where patients were not attended to promptly, or where basic supports - like timely assistance after an request for pain relief or general care - were delayed for hours. The remonstrations emphasize that these incidents are not isolated, but part of broader patterns of suboptimal responsiveness and communication.

The most troubling narratives focus on significant lapses in care that endangered residents. One account describes a family member who developed sepsis after prolonged neglect, with multiple bedsore wounds that appeared to have persisted for a long time. Allegations of inadequate turning schedules, leaving a bedbound resident in soiled diapers for extended periods, and a chronic shortage of basic supplies paint a grim picture of the living conditions and the level of medical attention provided. Statements like "do not place your loved one here" reflect the depth of distress and distrust expressed by families who feel they were failed by the facility.

Other reviews amplify concerns about cleanliness and environment. A visitor describes an overpowering odor of urine and feces, a lack of meaningful activities for residents, cramped rooms with minimal amenities, and spots in hallways that appear unclean. Complaints about nonfunctional or underprepared amenities (like pillows without pillowcases and rooms not being properly tended) contribute to a sense of neglect. The overall tone is a warning to potential families: the facility's present state can be inhospitable and unsafe, which compounds the emotional strain of placing a loved one under care.

Interwoven with these criticisms are allegations about administrative behavior that undermine trust. A prominent complaint centers on an administrator who was described as intoxicated or impaired, slurring speech and displaying belligerence during a family meeting about a loved one. The reviewer urged families to seek care elsewhere, arguing that leadership and accountability were severely compromised. These anecdotes contribute to a narrative in which the facility's governance appears unstable, making it hard for families to feel confident in the overall direction of care.

Amid the critique, there are clear signs of a positive turn in some periods. A number of reviewers report that Canfield Healthcare has changed for the better, citing new management and a cleaner, more welcoming environment. They describe improvements in the building's appearance, housekeeping standards, and general atmosphere, with administrators and staff showing greater courtesy and engagement with residents. The sense that the facility is moving toward better practices is reinforced by comments praising specific staff who remained committed to patient-centered care and by observations of happier residents and more positive interactions between staff and families.

Overall, Canfield Healthcare Center emerges as a place of contrasts. For some residents and their families, it has been a source of compassionate, capable care, delivered by dedicated therapists, nurses, and social-service professionals who helped with transitions, rehabilitation, and daily living. For others, it has been a site of serious concern, marked by neglect, inadequate staffing, poor communication, and management issues that left loved ones exposed to risk and discomfort. The repeated themes of both meaningful improvement and substantial failure suggest a facility in transition - one that can deliver excellent care under strong leadership and dedicated staff, but that still faces critical challenges in consistency, accountability, and basic care practices.

Located in Youngstown, Ohio, this area offers a variety of amenities and services that cater to the needs of seniors. With several physicians' offices nearby such as Dutko Victor DDS and Vision Care Associates, medical care is easily accessible. In addition, there are pharmacies like Cornersburg Family Discount Drug and Rite Aid in close proximity for convenient medication pickup. For leisure activities, parks like Wick Recreation Area and Fellows Riverside Gardens provide opportunities for outdoor relaxation. There are also a few restaurants and cafes within a short distance for dining options. Places of worship such as St Charles Church offer spiritual support, while nearby theaters like Cinemark Tinseltown provide entertainment options. Hospitals like St Elizabeth Health Center and Akron Children's Hospital are also located within a few miles for any medical emergencies. Overall, this area offers a mix of healthcare services, recreational facilities, dining options, and religious institutions that make it a convenient and comfortable choice for senior living in Youngstown.

Physicians

• Dutko Victor DDS (0.2 miles)
• Vision Care Associates (0.2 miles)
• Center For Hearing Care (2.2 miles)
• Arthur G Lapping Do (2.6 miles)
• Ohio Neurologic Institute (2.7 miles)
• Advanced Women's Care (2.9 miles)
• Youngstown Orthopaedic Associates (2.9 miles)

Pharmacies

• Cornersburg Family Discount Drug (0.3 miles)
• Rite Aid (0.5 miles)
• Walgreens (0.5 miles)
• Wedgewood Pharmacy (2 miles)
• Browns Drug Store (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Meijer Pharmacy (2.8 miles)

Parks

• Wick Recreation Area (1.5 miles)
• Fellows Riverside Gardens (2.7 miles)
• Boardman Park (4 miles)

Restaurants

• Charly's Family Restaurant (1.7 miles)
• Youngstown Saxon Club (2 miles)
• Sam's Wedge Inn (2 miles)
• JR'z Pub (2 miles)
• Burger King (2 miles)
• Scarsella's (2.1 miles)
• Burger King (2.6 miles)

Cafes

• Suzie's Dogs and Drafts (2.9 miles)
• Starbucks (3.3 miles)
• Panera Bread (4 miles)
• Saint E's Cafe (4.1 miles)

Places of Worship

• St Charles Church (3.5 miles)

Theaters

• Cinemark Tinseltown (4.1 miles)

Hospitals

• St Elizabeth Health Center - Pre Op (4.1 miles)
• Akron Children's Hospital NEO (4.1 miles)
• St Elizabeth Health Center (4.2 miles)
• Akron Children's Hospital (4.2 miles)
• Surgical Hospital At Southwoods (4.2 miles)