Wilmington Nursing & Rehabilitation Center

Pros

• Residents receive great care from truly caring staff.
• The building is very clean and consistently smells pleasant.
• Residents look happy and socialize while participating in activities.
• The staff are friendly and helpful.
• The environmental team does an absolutely fantastic job.
• The therapy department is excellent and life-changing for patients.
• Housekeeping, dietary, and nursing staff are all kind and caring.
• The atmosphere is welcoming and feels like home.
• Some rooms have been recently updated and are well-suited to residents' needs.
• The facility is highly recommended and considered among the best in the area.

Cons

• The reviewer states that a resident was physically abused at the nursing home, with police and adult protective services involved, and legal action being pursued.
• After touring, the reviewer would not want to be there, describing the rooms as very small and semi-private spaces lacking room for a recliner; private rooms require purchasing a recliner and TV distance is unsafe.
• The reviewer notes that most daily meals resemble fast food or cafeteria fare, with few healthy options, and that the overall appearance is shabby.
• The reviewer describes horrible quality of care.
• The reviewer describes horrible staffing, including leaving a mother on a bed pan for hours, ignoring call lights, medication delays, and privacy concerns.
• A relative's fall led to a broken hip due to not being checked promptly, raising questions about accountability.
• The halls feel cramped and the restrooms are not large enough, with shared rooms offering limited privacy.

Review

Wilmington Nursing and Rehabilitation Hospital appears, from a broad chorus of experiences, to be a place where many residents and families find care that feels personal, attentive, and genuinely human, while also being a scene of serious concerns raised by other visitors. A recurring theme across the positive reviews is the impact of hands-on therapy and the warmth of the staff. In particular, outpatient therapy led by a therapist named Jason is frequently praised as life-changing, with patients reporting meaningful relief from walking pain and a renewed ability to stay active. One reviewer even credits therapy with rebuilding strength after back surgery, noting that the rehab team helped the patient regain independence and return to daily activities. Across several accounts, therapy is described as caring and effective, with therapists taking care to balance progress with safety and individual limits.

The living environment itself also gets consistently favorable mentions. Reviewers describe the facility as clean, with pleasant scents and a welcoming atmosphere. The environment team is repeatedly called out for maintaining a spotless, disinfected setting where residents look happy and engage in social activities. The physical space is noted as being smaller and intimate, which some visitors feel allows for more individualized attention. People point to well-kept rooms - especially one reviewer who highlighted a newly updated A4 room - and to a general sense that the place feels like a home rather than a sterile institutional setting. The combination of a clean building, a friendly, approachable staff, and a focus on resident well-being contributes to many residents' sense that Wilmington Nursing and Rehabilitation is a caring, neighborly place to live.

Within that supportive framework, multiple reviews emphasize the quality and attentiveness of staff across roles. Families repeatedly praise aides, nurses, housekeeping, and dietary staff for going the extra mile to look after residents. Comments about the nursing staff emphasize attentiveness and patience, and several reviewers express gratitude for staff who respond quickly, provide reassurance, and maintain open lines of communication. The housekeeping and dietary teams also receive high marks for their reliability and for contributing to a positive daily experience - food is described by several as good, with plenty of it, while others note the dining and activities programs help residents feel engaged and connected. A recurring sentiment is that staff members treat residents with dignity and kindness, helping to create a warm, home-like atmosphere where people feel cared for and valued.

Family members and residents alike often mention the social, communal aspects of life at the facility. The environment is described as lively, with many residents socializing, participating in activities, and forming friendships with both staff and each other. One reviewer specifically notes that the place feels like a community where "you feel like you are the only one they are taking care of," highlighting personal attention that makes residents feel seen and prioritized. The combination of supportive therapy services, attentive clinicians, and a social, activity-rich environment appears to be a core strength for many who experience Wilmington Nursing and Rehabilitation.

However, not all experiences align with these positive impressions. A substantial portion of feedback centers on serious concerns about care quality and safety. One reviewer reports a disturbing sequence of events describing physical abuse toward a family member, with police and adult protective services involved after conflicting statements from nurses and a broken arm requiring surgery. That account frames a very troubling scene of alleged neglect and harm, challenging the facility's ability to meet basic safety and accountability expectations. Other comments describe a pattern of alleged neglect during a stroke recovery scenario, including failure to address call lights, medication delays or omissions, and an environment that does not always provide adequate privacy or space in shared rooms. In one troubling incident, a family member recounts a fall and delayed evaluation, resulting in a hip fracture and subsequent surgery, raising questions about monitoring and timely response to residents' needs.

Additional criticisms touch on the logistical realities of living in the facility. Reviewers describe cramped hallways and small rooms, with semi-private spaces lacking enough room for comfortable furniture like recliners. Food choices are sometimes depicted as standard "fast food" or cafeteria fare with limited healthy options, prompting some prospective residents to feel that the dining experience could be improved. There are mentions of rooms with limited privacy and restrooms that feel insufficient for real use, which further contribute to concerns about overall privacy, comfort, and dignity for residents.

And while some reviews celebrate the improvements that can occur with a change in room assignment or improved accommodations - such as moving to a private room which enhances comfort and privacy - these positive adjustments coexist with more critical observations about care quality and systemic safety concerns. Several reviews emphasize that while the staff can be kind and the therapy program strong, the facility's larger operational issues - such as consistent staffing readiness, timely care, and the safeguarding of residents - require ongoing attention and accountability. One family member speaks to the uncertainty of the care environment after a loved one's experiences, noting that they would not choose the facility based on their tour and the observed room configurations and food offerings, even as others value the overall care culture and therapy services.

In sum, the reports about Wilmington Nursing and Rehabilitation depict a facility with a strong, person-centered therapy program and a clean, welcoming environment that many residents and families deeply appreciate. The dedicated therapists, nurses, aides, housekeeping, and dietary staff are repeatedly lauded for their genuine care, responsiveness, and dedication to resident well-being. At the same time, several reviews raise serious concerns about patient safety, consistent quality of care, and the adequacy of privacy and space in some rooms, with troubling anecdotes involving alleged abuse, delayed care, and safety lapses. This blend of highly positive experiences alongside grave cautionary reports suggests that Wilmington Nursing and Rehabilitation can be a place of meaningful improvement and strong support for many, while also presenting red flags that prospective residents and their families should explore thoroughly through tours, candid conversations with staff, and careful consideration of individual care needs. If you have a loved one who might live here, taking a comprehensive look at both the strengths highlighted by therapy and the concerns raised by other families will help you make the most informed decision possible.

Physicians

• Family Health Center (0.1 miles)
• Internal Medicine Associates (0.1 miles)
• Healthsource of Ohio Wilmimgton (0.1 miles)
• The Ohio Heart & Vascular Center (0.2 miles)
• Ohio Vein & Vascular (0.2 miles)
• Oncology Consultants (0.2 miles)
• Surgical Associates of Southwest Ohio (0.2 miles)

Hospitals

• Home Health Agency Of Clinton Memorial Hospital (0.1 miles)
• Foster J Boyd MD Regional Cancer Center (0.2 miles)
• The Christ Hospital Physicians - Rheumatology (0.3 miles)
• Clinton Memorial Hospital (0.9 miles)
• Tri County Open Mri (2.4 miles)
• The Ohio Pain Clinic (2.8 miles)
• Health Foundation of Clinton County (2.8 miles)

Places of Worship

• Wilmington Friends Meeting (0.7 miles)
• Wilmington Zion Hill Church Of God (0.9 miles)
• Southern Baptist Convention (1.2 miles)
• Beech Grove Free Will Baptist Church (2.5 miles)
• Friendship Baptist Church (8.7 miles)
• Eden Christian Fellowship (11.9 miles)
• Blanchester Church of Christ (12.5 miles)

Restaurants

• Jen's Deli (0.8 miles)
• Fiesta Veracruz (0.8 miles)
• Subway (1.1 miles)
• Wendy's (1.8 miles)
• Wendy's (5.3 miles)
• Spillway Lodge (6 miles)
• Subway (11.4 miles)

Cafes

• Kava Haus (1 miles)
• Five Points Cafe (17 miles)
• Coffee Hub (17.1 miles)
• Starbucks (17.4 miles)

Pharmacies

• Littleton Respiratory Homecare (2.2 miles)
• Kroger Pharmacy (11.8 miles)
• CVS Pharmacy (12.8 miles)
• Lukas Pharmacy (14.3 miles)
• Ihs Pharmacy & Wellness Center (17.2 miles)
• Ihs Ltc (17.2 miles)
• Rite Aid (17.2 miles)

Transportation

• Enterprise Rent-A-Car (2.5 miles)
• Cargo Aircraft Management (3.1 miles)
• Wilmington Air Park (3.2 miles)
• Clinton Field (4 miles)
• U-Haul (17.9 miles)

Parks

• Caesar Creek Lake Visitor Center (11.8 miles)
• Spring Valley Wildlife Area (12.9 miles)
• Warren County Veteran's Park (16.3 miles)
• Phegley Park (16.8 miles)
• Sol Arnovitz Park (17.8 miles)
• Bigfoot Run Dog Park (18.6 miles)