Heather Knoll Retirement Village
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1134 North Avenue, Tallmadge, OH 44278
For more information about senior living options: (844) 490-3973
The staff is compassionate, professional, and goes above and beyond to make residents feel comfortable and cared for. The facility is clean, welcoming, and well-maintained. The staff treats residents like family, and it shows in the little details every day. The physical therapy department is top-notch and highly effective. The nurses, social services, and maintenance provide quality care. The front office team is welcoming and really cares about the community. The staff members are kind, caring, and attentive to residents' needs. The meals are delicious, and kitchen staff check in to ensure satisfaction. Heather Knoll is a sanctuary of kindness, support, and understanding. Families express gratitude for the care and support provided.
The reviewer described Heather Knoll as a horrible place where the staff didn't care and progress was minimal. They stated there was no help or care, and they would have been better off going home. They reported waiting an hour for pain medication and delays in basic medications. They described chronic short-staffing and poor communication, with calls not answered or promptly relayed. They alleged neglect, including being left on bedpans and the development of bedsores. They criticized the facility's odor and cleanliness, calling the smell horrible and rooms dirty. They warned others not to send their loved ones there and would not recommend the facility. They claimed patients are treated less than human if their insurance isn't paying.Heather Knoll Retirement Village in Tallmadge, Ohio is best suited for seniors who prioritize rehabilitative therapy and a warm, home-like environment. The facility earns its strongest praise from families whose loved ones benefited from a robust PT/OT program, attentive nursing, and a compassionate care culture. When therapy is central to the plan - whether transitioning home after surgery or pursuing meaningful progress in mobility - Heather Knoll can deliver noticeable gains and a sense of progression. The campus setting and daily activities contribute to a feeling of belonging, making it an appealing choice for residents who value personal attention and a welcoming atmosphere as part of their daily routine.
That said, prospective families should explicitly consider alternatives if reliable staffing and consistent communication are non-negotiable. Across reviews, voters are divided on whether there is adequate coverage at all hours, with frequent complaints about delayed call-bell responses, missed or slow medication administration, and gaps in information flow to families and residents. For seniors with high medical complexity, frequent lifts, or dementia care needs, the risk of inconsistent monitoring becomes a decisive factor. If immediate, transparent updates and steadfast accountability are essential, others in the Tallmadge area may offer more predictable reliability.
The strongest offset to these concerns comes from the rehab and therapy teams, and from the impression of respectful, personable care by many nurses and aides. Families repeatedly note that rehabilitation staff coordinate well with nurses, doctors, and social services, and that residents can make meaningful progress under attentive supervision. When the rehab plan works, the improvement stories are compelling: residents regain confidence, regain independence, and transition back toward living at home. In hospice or end-of-life moments, the same dedication to dignity and comfort rings through in countless positive anecdotes, underscoring a compassionate core that can make Heather Knoll feel like a steady, supportive setting during challenging times.
Yet the cons carry significant weight for decision-making. Reports of understaffing, long wait times for assistance, and inconsistent bedside care recur across reviews, including disturbing accounts of odor, clothing misplacement, and delayed responses to medical needs. Several families describe situations where symptoms or risks were not promptly addressed, with serious consequences such as infections and hospital transfers. The impression of a facility that wobbles between competence and neglect - often framed around staffing volatility and leadership changes - cannot be dismissed. For families who must know that a loved one will be observed closely, cleaned promptly, and informed promptly, these patterns are a reminder to weigh alternatives carefully.
From a practical vantage point, navigating Heather Knoll requires a proactive, hands-on approach. Prospective residents should plan comprehensive visits that go beyond a standard tour: observe the cadence of call lights, request a walk-through of both the rehab and nursing wings, and speak directly to frontline staff about daily routines. Delve into food quality, dining options, and the handling of medications and dressings. Request recent state inspection summaries and ask how the team tracks and resolves recurring issues. Design a concrete care plan with measurable goals, and arrange for a family member to participate in rounds or daily coordination meetings during the initial weeks to ensure expectations stay aligned with reality.
In the end, Heather Knoll offers genuine strengths in therapy quality, a caring staff ethos, and a consistently clean, pleasing environment. Those strengths can translate into real, tangible gains and meaningful comfort for residents, especially in rehab and palliative contexts. However, the facility's mixed safety signals - chiefly around staffing consistency and communication - mean that it is not the best fit for every family or every resident. If reliability, rapid responsiveness, and unwavering caregiver accountability are non-negotiable, stronger alternatives should be explored. The decision hinges on how heavily therapy goals weigh against the need for constant, transparent, and dependable care.
For families still weighing Heather Knoll, the recommendation is clear: use Heather Knoll as a strong option when rehab progress and a home-like environment are the driving priorities, and when there is capacity to advocate actively for responsive care. If any of the hard lines - rapid call-bell responses, meticulous infection control, or steady staff presence - are non-negotiable, cast a wider net and compare other nearby options before committing. The right choice aligns the resident's clinical needs with a care culture that consistently delivers safety, clarity, and compassion day after day.
115 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heather Knoll Retirement Village in Tallmadge, OH is an assisted living community that offers a wide range of amenities and care services for senior residents. The community provides a comfortable and vibrant environment where residents can enjoy their retirement years with ease.
Amenities at Heather Knoll Retirement Village include a beauty salon, allowing residents to conveniently maintain their appearance. The community also provides cable or satellite TV for entertainment, ensuring residents can stay connected to their favorite shows and programs. Community operated transportation is available to help residents get around town, whether it's for errands or social activities.
For those who want to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access. Residents can also enjoy delicious meals in the dining room, which offers restaurant-style dining and accommodates special dietary restrictions. Additionally, the community features a fitness room where residents can engage in physical activities to promote health and wellness.
Heather Knoll Retirement Village understands the importance of mental well-being and offers a gaming room, small library, and wellness center. There are also planned daily activities as well as resident-run activities that foster social interaction and engagement within the community.
The care services provided at Heather Knoll Retirement Village ensure that residents' needs are met around-the-clock. A 24-hour call system is available for emergencies, along with 24-hour supervision for peace of mind. Assistance with daily living activities such as bathing, dressing, and transfers is provided by attentive staff members. Medication management is offered to ensure medications are taken properly, while meal preparation and service cater to specific dietary needs such as diabetes diets or special dietary restrictions.
Transportation arrangements are available both for non-medical purposes and transportation to doctors' appointments. Move-in coordination makes the transition into the community seamless. Housekeeping services help keep living spaces tidy while private bathrooms offer convenience and privacy.
In terms of location, Heather Knoll Retirement Village benefits from its proximity to various amenities. There are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby.
Overall, Heather Knoll Retirement Village provides a welcoming and supportive environment for seniors looking for assisted living services in Tallmadge, OH. With an array of amenities and care services, residents can enjoy a fulfilling retirement with peace of mind.
Heather Knoll Retirement Village is located at 1134 North Avenue, Tallmadge, OH 44278 in Summit County, Ohio
Heather Knoll Retirement Village on seniors.fyi includes 8 photos including images showing interior, landscaping, lobby, fireplace, decor, salon, building, kitchen, and more.
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Interior
Decor
Building
Kitchen
Lighting
Seating Area
Fireplace
Healthcare
