Heather Knoll Retirement Village

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  • Interior

    A cozy lobby area featuring comfortable seating, a television, and a fireplace, perfect for relaxation.
  • Decor

    A cozy vintage bedroom setting with classic furniture and warm colors.
  • Building

    A building with a landscaped lawn, featuring trees, bushes, and a large rock.
  • Kitchen

    A modern kitchen area featuring a wooden counter, bar stools, and a flat-screen TV, perfect for casual gatherings.
  • Lighting

    A cozy and well-organized barber shop interior featuring a styling chair, workstation, and comfortable seating.
  • Seating Area

    A spacious lobby featuring a bar counter and seating arrangements, designed for comfort and relaxation.
  • Fireplace

    A cozy lobby featuring a stone fireplace, wooden flooring, and decorative elements that create a warm atmosphere.
  • Healthcare

    Entrance sign for Heather Knoll Nursing and Rehabilitation Center.

Heather Knoll Retirement Village

1134 North Avenue, Tallmadge, OH 44278

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
5 stars
3
4 stars
1
3 stars
2
2 stars
1
1 stars
2

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Heather Knoll were considerate and helpful, providing a pleasant environment for residents.
  • pro Residents appreciated the clean facility and private rooms with nice views.
  • pro Physical therapy and occupational therapy services were professional and helped residents make significant progress.
  • pro Staff members, including nurses, were described as kind and caring, ensuring patients received timely pain medication and follow-up care.
  • pro The facility offered engaging daily activities for residents, contributing to a positive experience during their stay.
  • pro Communication with family members was prioritized through regular updates on patients' progress, enhancing trust in the care provided.
  • pro The food served was considered very good compared to other facilities, offering alternative choices when needed.
  • pro Several staff members demonstrated genuine care for patients/residents during their time at the facility.
  • pro Heather Knoll effectively accommodated special medical needs, showcasing their commitment to patient-centered care.
  • pro A sense of community developed among the staff who got to know each resident's wishes personally, making for a supportive atmosphere.

Cons

  • pro The facility failed to provide necessary medical supplies and proper discharge planning for the patient's home care, leaving the family to struggle with healthcare needs.
  • pro Staff treated patients as though they were in hospice care rather than providing rehabilitation, leading to concerning health issues that went unaddressed.
  • pro A family member felt unwelcome and was asked to leave when expressing concern about their loved one's condition.
  • pro Many reviews indicate that staff members did not appear to care about the patients, leading to a lack of adequate attention and support.
  • pro Concerns were raised about understaffing, which resulted in poor patient care and multiple incidents of falls and injuries.
  • pro Issues with lost personal belongings, such as wedding rings, went unresolved despite police reports being filed.
  • pro There were significant communication breakdowns among staff regarding dietary needs and treatment plans for patients.

Review

The experiences shared by families with loved ones in Heather Knoll Nursing & Rehabilitation Center illustrate a complex tapestry of care, ranging from commendable moments to frustrating disappointments. The facility has garnered both praise and criticism, highlighting the variability in patient care and the overall management of resident needs.

On one hand, numerous reviews express heartfelt appreciation for specific staff members who exemplify what quality care should look like. Bill, a dedicated nurse, has been lauded for his attentive and familial approach to nursing care for patients suffering from debilitating conditions such as ALS. Residents appreciated the supportive aides like Kim, whose contributions did not go unnoticed during difficult times. Positive comments about the cleanliness and organization of the facility further cement Heather Knoll's reputation as an environment conducive to healing. Activities designed for residents—ranging from physical therapy sessions to outdoor excursions—were noted positively by many, creating an atmosphere that fosters personal connections and engagement among residents.

However, contrasting experiences emerged from families navigating more challenging circumstances. One review highlighted a concerning lack of communication regarding aftercare needs post-discharge. A mother was released with no formal arrangement for home health care or necessary medical supplies being ordered ahead of time. The frustration stemming from feeling abandoned by the facility is palpable as family members reported having to manage critical medical logistics without support.

Another stark account involved an alarming event where a visitor intervened on behalf of their loved one who had been mishandled, illustrating concerns about the staff’s responsiveness and attentiveness when it mattered most. The visitor described an experience wherein they felt compelled to call paramedics due to their family's condition worsening—a situation that raised questions about how residents are monitored without active family advocacy.

While some reviews expressed satisfaction with rehabilitation efforts within Heather Knoll, others conveyed disappointment regarding consistency in physical therapy outcomes alongside incidents of neglect resulting in falls and injuries among residents. Reviewers acknowledged that while certain staff displayed genuine concern for individual patients' well-being, systemic issues such as understaffing often hindered more effective care delivery.

Additional troubling reports mentioned theft incidents and lack of timely updates during dire circumstances toward end-of-life situations. An anecdote about stolen wedding rings serves as a reminder that even personal belongings can be at risk within these environments; several families felt compelled to file police reports without resolution, pointing to gaps not just in caregiving but also in maintaining security protocols.

Therefore, while Heather Knoll Nursing & Rehabilitation Center has its share of devoted staff willing to go above and beyond in delivering compassionate care—resulting in positive outcomes for some residents—the mixed reviews underscore broader challenges faced by healthcare facilities today. Families are encouraged to maintain vigilance through regular visits and documentation when navigating long-term stays at such institutions; their insights may serve not only their loved ones but could also inform potential clients making difficult decisions amidst numerous options available in today's healthcare landscape.

Features

Housing

  • 115 resident community capacity 115 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Akron-Canton Regional (15 miles away) Akron-Canton Regional (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heather Knoll Retirement Village in Tallmadge, OH is an assisted living community that offers a wide range of amenities and care services for senior residents. The community provides a comfortable and vibrant environment where residents can enjoy their retirement years with ease.

Amenities at Heather Knoll Retirement Village include a beauty salon, allowing residents to conveniently maintain their appearance. The community also provides cable or satellite TV for entertainment, ensuring residents can stay connected to their favorite shows and programs. Community operated transportation is available to help residents get around town, whether it's for errands or social activities.

For those who want to stay connected digitally, there is a computer center with Wi-Fi/high-speed internet access. Residents can also enjoy delicious meals in the dining room, which offers restaurant-style dining and accommodates special dietary restrictions. Additionally, the community features a fitness room where residents can engage in physical activities to promote health and wellness.

Heather Knoll Retirement Village understands the importance of mental well-being and offers a gaming room, small library, and wellness center. There are also planned daily activities as well as resident-run activities that foster social interaction and engagement within the community.

The care services provided at Heather Knoll Retirement Village ensure that residents' needs are met around-the-clock. A 24-hour call system is available for emergencies, along with 24-hour supervision for peace of mind. Assistance with daily living activities such as bathing, dressing, and transfers is provided by attentive staff members. Medication management is offered to ensure medications are taken properly, while meal preparation and service cater to specific dietary needs such as diabetes diets or special dietary restrictions.

Transportation arrangements are available both for non-medical purposes and transportation to doctors' appointments. Move-in coordination makes the transition into the community seamless. Housekeeping services help keep living spaces tidy while private bathrooms offer convenience and privacy.

In terms of location, Heather Knoll Retirement Village benefits from its proximity to various amenities. There are several cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals nearby.

Overall, Heather Knoll Retirement Village provides a welcoming and supportive environment for seniors looking for assisted living services in Tallmadge, OH. With an array of amenities and care services, residents can enjoy a fulfilling retirement with peace of mind.

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Nearby Places of Interest

Parks

  • Galt Park (1 miles)
  • Mountain Bike Area (6 miles)

Pharmacies

  • Rite Aid (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.3 miles)
  • Marc's Stores (2.4 miles)
  • Discount Drug Mart (2.8 miles)
  • Discount Drug Mart (2.9 miles)
  • CVS Pharmacy (3.3 miles)

Places of Worship

  • Holy Family Catholic Parish Stow Ohio (1.8 miles)
  • United Methodist Church of Kent (5.3 miles)

Restaurants

  • Missing Mountain Brewing (2 miles)
  • Taco Bell (2.1 miles)
  • Thai Gourmet (2.3 miles)
  • Beef 'o' Brady's (2.3 miles)
  • Applebee's (2.3 miles)
  • El Campesino (2.3 miles)
  • Flury's Cafe (2.4 miles)

Physicians

  • Person Centered Therapies (2.2 miles)
  • Davis Eye Center (3.3 miles)
  • Akron General Arthritis And Rheumatolgy (3.3 miles)
  • Meyer Laura Dr Unity Health Network Stow (3.7 miles)
  • Health Care Center Physicians (3.7 miles)
  • Internal Medicine Specialists (3.8 miles)
  • Nikita Hegde, MD (4.1 miles)

Cafes

  • Starbucks (2.2 miles)
  • Starbucks (2.4 miles)
  • Molly Brown Cafe (3.7 miles)
  • Nervous Dog Coffee Bar (4.2 miles)
  • Nervous Dog Coffee Bar (6.9 miles)

Hospitals

  • Summa Western Reserve Hospital (3.8 miles)
  • Robinson Memorial Hospital (4.4 miles)
  • Summa Akron City Hospital (4.9 miles)
  • Akron Children's Hospital (6 miles)

Theaters

  • Cinemark Cuyahoga Falls And Xd (3.8 miles)

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