Arbors At Pomeroy
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36759 Rocksprings Road, Pomeroy, OH 45769
For more information about senior living options: (844) 490-3973
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The staff went above and beyond for residents and their families. The team is wonderful and very helpful, with smiles and passion for their jobs. The facility is very nice with a good staff, easily accessible, and well maintained. The facility is described as the cleanest nursing home with no odors. The staff were always helpful and friendly. Therapy at Arbors at Pomeroy is top notch and highly effective. The environment is warm and welcoming, with staff who are always helpful and informative. Arbors at Pomeroy is located in a beautiful country setting with hardworking, dedicated staff. It is a great facility where residents feel like family. The nursing staff are friendly and residents seem happy and well cared for. The building is easy to navigate for residents and visitors. The administrative, nursing, and business staff are helpful and compassionate during difficult times.
A reviewer warns that rude staff and neglect could occur at the facility. Kayla is described as extremely rude by a reviewer. A reviewer notes staff often will not provide updates or share names when they are in the wrong. A reviewer says a patient described the care as torture and that their loved one is treated as a bother. A reviewer states "Place is a joke" and would not trust staff to watch over anyone. A reviewer mentions a communication barrier between departments and chronic short staffing causing stress. A reviewer notes residents have to hunt staff down to get names or acknowledgment of mistakes.The collection of reviews about Arbors at Pomeroy presents a landscape of experiences that swing from glowing praise to sharp criticism, often within the same facility and sometimes even from the same family. On one end, many reviewers describe a warm, clean, and welcoming environment where residents are treated with kindness, therapy is described as effective, and staff members are consistently described as caring, compassionate, and attentive. Several accounts celebrate the facility's beauty, accessible layout, and peaceful country setting, painting a picture of a place that feels like home. In these reviews, families frequently highlight specific acts of kindness, the competency of therapists, and the way staff interact with residents in a respectful and supportive manner.
Several reviews emphasize the positive impact of the staff and the overall atmosphere. One reviewer recounts a father who was in hospice care at the Arbors and notes that "the staff went above and beyond for my dad and also the rest of our family," with particular gratitude directed toward the aides and nurses for providing excellent care. Others mention that their loved ones received frequent, reassuring updates - such as a caregiver named Irene who consistently delivers good news and clear communication - along with comments from hospice chaplains and visiting professionals who describe the staff as friendly, pleasant, and genuinely concerned for residents. The facility is repeatedly described as clean and odor-free, with one visitor calling it "the cleanest nursing home I have seen in a long time" and praising the absence of unpleasant smells and the welcoming, cheerful demeanor of the people who work there.
The positives extend beyond individual interactions to the overall environment and services. Reviewers frequently point to a sense of home and community, noting how the building's design - complete with a central courtyard, a bird sanctuary, and a fish aquarium - creates a soothing, engaging setting for residents. The care staff, including licensed nurses and the STNAs (state-tested nursing assistants), are described as working together "to make caring for your loved one a success," with therapists and rehabilitation services highlighted as top-notch and essential in helping families bring loved ones home or support them through recovery. The facility is portrayed as welcoming to families and visitors, with staff described as friendly, helpful, and attentive to residents' needs, often going the extra mile to ensure comfort and well-being.
Amid the many positive experiences, there are clear warnings and critiques from a subset of reviewers. One strong negative voice focuses on a single staff member and a troubling pattern of behavior. The reviewer alleges that a staff member named Kayla was "extremely rude," recounting an incident where the staff member ducked under a desk to hide from the reviewer and their family, only to reappear with a sigh, seemingly to avoid accountability. The same review alleges a broader culture of neglect, noting that it can be difficult to obtain names or explanations when mistakes happen, and claiming that some staff will not make calls or provide updates unless pressured. The reviewer paints a grim picture of being excluded or dismissed when asking for help, with statements like "you're light is throw away & door is shut if you ask for too much or a bother." There is also mention of a resident's claim that the facility is a form of "torture," underscoring a fear that some patients feel neglected or dismissed, especially when concerns are raised or when a resident's needs are not promptly addressed.
Other negative comments center on communication and staffing challenges. A reviewer argues that there is a noticeable "communication barrier between the different departments" such as nursing, physical therapy, and kitchen, and suggests that staffing shortages contribute to stress and potential lapses in care. Phrases like "Place is a joke" and distrust about safekeeping or watching over residents capture a sentiment of alarm and dissatisfaction with how safety and accountability are handled on certain days or in certain shifts.
In contrast, several reviews emphasize the consistency of good experiences despite occasional concerns. One separate post from someone living in Arizona highlights continued, reliable updates from a specific staff member named Irene, expressing gratitude for the steady communication and the care provided. There are also multiple affirmations that the staff are "wonderful and very helpful," with smiles, engagement, and genuine care repeatedly noted. The sentiment extends to the overall operation, where many reviewers describe the facility as a high-quality place for care, rehabilitation, and respite, praising the atmosphere, cleanliness, and the attentiveness of the leadership and team.
The diverging reviews collectively illustrate a facility that many families hold in high regard for its physical environment, its care philosophy, and its day-to-day operations, while also showing that experiences can diverge dramatically depending on specific staff interactions, departments, and the level of staffing at any given time. The overwhelmingly common threads of praise include compassionate caregiving, responsive and dedicated therapy teams, a clean and welcoming setting, and a leadership culture that appears supportive of residents and families. Some reviewers even describe Arbors at Pomeroy as a place where "therapy is top notch," where families feel their loved ones are treated with respect and dignity, and where the environment itself contributes positively to the well-being and mood of residents.
For families considering this facility, the reviews suggest a few practical takeaways. First, the quality of care appears to be highly variable depending on the staff in charge and the day's staffing levels. While many accounts emphasize compassionate care and effective therapy, there are stark warnings about communication gaps, perceived neglect, and difficult interpersonal dynamics. Second, the facility's attributes - its beauty, clean conditions, accessible layout, and inviting common spaces - consistently emerge as strengths that can foster a sense of comfort and normalcy for residents and visitors alike. Finally, the positive testimonials consistently mention reliable updates and openness from certain staff members, underscoring the importance of identifying a single point of contact or a trusted team member to help navigate care plans and maintain clear communication with families.
In the end, Arbors at Pomeroy appears to be a place of contrasts, where many families experience warmth, competence, and peace of mind through attentive caregiving and strong rehabilitation programs, while others encounter frustrations rooted in communication, staffing, and accountability. The facility's beauty, thoughtful design, and clear commitment to therapy and compassionate care are repeatedly acknowledged, but potential residents and their families may wish to conduct thorough, in-person visits and conversations with multiple staff members to gauge current practices and the consistency of care on their chosen shift. Those seeking insight would do well to speak directly with hospice teams, therapists, and administrative personnel, and to listen to a range of perspectives from both residents and families who have lived through varying moments of care at Arbors at Pomeroy.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arbors At Pomeroy is an assisted living community located in Pomeroy, OH. This community offers a range of amenities to ensure the comfort and convenience of its residents.
For the residents' personal care needs, there is a beauty salon on-site where they can get their hair and nails done. Cable or satellite TV is available in each apartment for entertainment purposes. The community also provides transportation services for non-medical needs, such as grocery shopping or social outings.
Residents can stay connected and engaged with the computer center and Wi-Fi/high-speed internet access throughout the community. There is a fully furnished dining room where restaurant-style meals are served to cater to individual dietary restrictions. In addition, there is a small library for those who enjoy reading.
For physical fitness, there is a fitness room available on-site along with outdoor space for walking or gardening. The gaming room offers opportunities for recreation and social interaction. Housekeeping services ensure that the residents' living spaces are kept clean and tidy.
Care services provided at Arbors At Pomeroy include 24-hour call system and supervision to ensure safety and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on top of their prescribed medications.
The community prides itself on promoting mental wellness through its mental wellness program and providing specialized diets like diabetes diet when needed. Move-in coordination helps new residents settle into their new home smoothly.
Furthermore, the community has nearby amenities that add convenience to residents' lives such as three pharmacies, three physicians' offices, two restaurants, one place of worship, and two hospitals in close proximity.
With its array of amenities and care services, Arbors At Pomeroy aims to provide a comfortable and fulfilling living experience for its residents while ensuring their physical well-being and safety.
Arbors At Pomeroy is located at 36759 Rocksprings Road, Pomeroy, OH 45769 in Meigs County, Ohio
Arbors At Pomeroy on seniors.fyi includes 13 photos including images showing interior, landscaping, windows, building, exercise equipment, trees, parking, decor, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Trees
Windows
Landscaping
Lighting
Garden
Cabinets
Exercise Equipment
Gym
