Otterbein Perrysburg

Pros

• The convenience of Avalon By Otterbein Perrysburg to the reviewer’s home made visiting their mom easy and accessible.
• The nurses provided commendable care, making the best of the limited resources during a challenging time.
• The facilities at Avalon are excellent, highlighting a positive experience during both skilled nursing and long-term care stays.
• Avalon offers private rooms with private bathrooms, enhancing residents' comfort and privacy preferences.
• Despite some reservations, the reviewer expresses a desire to return to Avalon for future care needs due to their overall positive experience with staff and facilities.

Cons

• The services provided at Avalon By Otterbein Perrysburg were not equitable compared to the cost paid by the reviewer.
• There was a lack of organization in the administrative intake process, leading to frustrations with signing paperwork and room assignments.
• The food options were limited and seemed like an afterthought, especially on weekends.
• The older rooms at Otterbein did not meet the reviewer’s expectations for comfort and care.
• The staff at Otterbein appeared to be inattentive to the residents during the visit.

Review

Avalon by Otterbein Perrysburg has garnered mixed reviews from family members of residents, reflecting aspects of convenience, care quality, and infrastructure that are important to highlight. The primary advantage noted is its proximity to the reviewer’s home, which facilitated easy visits to see their mother during her stay. The ease of access was significant for the family during a challenging time, especially amidst the constraints posed by the COVID-19 pandemic.

However, concerns arose regarding the value of services provided in relation to the costs incurred. The reviewer expressed dissatisfaction with how services were delivered compared to what they paid for, particularly highlighting issues stemming from staffing challenges related to the ongoing pandemic. While acknowledging that staff shortfalls were a widespread issue across many facilities at that time, the reviewer felt that Avalon could not fully meet expectations concerning care quality and responsiveness due to these limitations.

Despite administrative shortcomings, particularly in terms of communication and intake processes, there was commendation for nursing staff. The reviewer credited nurses for their diligence and care given the circumstances they worked under—an often demanding job amid insufficient staffing levels. They mentioned their experience with a delayed introduction process; missing key personnel resulted in late paperwork completion and lack of familiarity with their mother's living arrangement before placement. Ultimately, while individual nurses received high praise (rated 4 out of 5), administrative processes fell short of satisfactory standards (rated 3 out of 5). This discrepancy underscores a need for improved operational efficiency within administrative frameworks at Avalon.

Food service emerged as another notable point during this evaluation period; it was perceived as lacking variety and quality. The reviewer observed meals closely during multiple daily visits around therapy times and mealtimes but found options limited, particularly on weekends when offerings appeared minimal or even neglected. Concerns about nutrition can significantly influence residents' well-being and satisfaction levels at assisted living facilities and raise questions about overall food service management within Avalon.

The reviewer also offered insight into their stay across different types of care: approximately three months in skilled nursing followed by an additional five months in long-term care within separate residential houses provided by Avalon. Their experience improved markedly over time as they discovered excellent staff members dedicated to resident welfare alongside well-maintained facilities. This positive shift suggests that while initial experiences may have been fraught with challenges primarily due to external factors such as COVID-19's impact on staffing protocols, there are redeeming qualities that contribute positively to the overarching narrative about Avalon’s commitment to providing decent care.

In comparison with Otterbein's facility setup—which included community living areas leading into private bedrooms—the review indicated some preference towards Avalon’s design. Although Otterbein's offered private rooms too, the age and condition of these rooms did not leave a favorable impression on family visitors looking for quality accommodations for loved ones needing assistance. Furthermore, there seemed to be room for improvement regarding staff engagement at Otterbein; concerns were raised about whether adequate attention was being lavished upon residents based on initial interactions observed during visits.

Overall, while Avalon by Otterbein Perrysburg presents a compelling option driven largely by competent nursing staff demonstrating remarkable resilience amid challenging circumstances—acknowledging both positives like comfort zones post-intake experiences along with negatives like food quality shortcomings—there remains room for growth in administration efficacy and dining services through constructive feedback following firsthand observations made throughout prolonged engagements at these facilities.

Restaurants

• Te'kela (1.1 miles)
• Basil Pizza & Wine Bar (1.3 miles)
• Nagoya Japanese Steakhouse and Sushi (1.3 miles)
• Taco Bell (1.4 miles)
• Bar Louie - Perrysburg (1.4 miles)
• McDonald's (2.2 miles)
• Wendy's (2.3 miles)

Physicians

• Roachton Road Professional Center (1.1 miles)
• Sleep Disorders Center of Perrysburg (2.2 miles)
• Intermed Associates (2.4 miles)
• Robert Heizelman MD (2.4 miles)
• Ohio Heart & Vascular Consultants (3.7 miles)
• Podiatric Assoc (3.7 miles)
• Family Medical Center (3.8 miles)

Cafes

• The Flying Joe (1.3 miles)
• Starbucks (2.1 miles)
• The Bard’s Coffee (3.7 miles)
• Panera Bread (3.8 miles)
• Starbucks (3.8 miles)
• Levi & Lilacs Whiskey (3.9 miles)
• Starbucks (5.2 miles)

Pharmacies

• The Drug Store of Perrysburg (2.2 miles)
• Rite Aid (3 miles)
• Rite Aid (3.9 miles)
• Walgreens (4.1 miles)
• Rite Aid (4.4 miles)
• Kroger Pharmacy (5.1 miles)
• Kroger Grocery Pickup and Delivery (5.3 miles)

Hospitals

• St Luke's Hospital (3.7 miles)
• St Luke's Hospital-Starbright Professional Center (7.1 miles)
• University of Toledo Medical Center (7.9 miles)
• UTMC - 4CD Oncology Hemoc Med-Surg (7.9 miles)
• Wood County Hospital Lab Service (9.2 miles)

Parks

• Lusher Park (4.1 miles)
• Woodlands Park (4.2 miles)
• Side Cut Metropark (4.4 miles)
• Swan Creek Preserve Metropark (7.5 miles)
• Walbridge Park (8.1 miles)
• The Grove (8.3 miles)

Places of Worship

• Community of Christ Lutheran Church Elca (6.7 miles)
• Bowling Green Covenant Church (8.1 miles)