Home Instead Senior Care

Pros

• Caregivers are kind, caring, and take time to get to know each client, ensuring their needs are met.
• Home Instead Toledo provides amazing service with a caring attitude.
• Office staff are extremely friendly and helpful.
• The caregivers are super kind, well-trained, and listen to each person's needs, helping clients stay independent with peace of mind for families.
• The company is described as a fabulous place to work with a caring and hospitable team.
• The staff are attentive to details and the specific care each individual requires.
• Caregivers go above and beyond, are punctual, proactive, and very sweet.
• Clients and families feel safe, cared for, and well-supported by the service, with responsive management.

Cons

• The pay could be better.
• The job has issues with communication; it is inconsistent.
• Employees do not get breaks on long shifts.

Review

When a family in Toledo started looking for in-home care for their loved one, they did their homework and settled on Home Instead. The decision felt right from the very first meeting, especially after meeting Amy, who came to assess mom. The impression was clear: this was a good fit. The testimonials that followed underscored that initial sense, with repeated remarks that Home Instead in Toledo provides amazing, genuinely caring service delivered with a personal touch.

A common thread throughout the reviews is the quality and character of the caregivers. Families describe each caregiver as kind, caring, and dedicated to getting to know their loved one. They note that caregivers go beyond simply attending to basic tasks: they listen to individual needs, adapt to preferences, and help clients feel comfortable and secure in their own homes. The idea of a "personal touch" comes up repeatedly, highlighting how the team takes time to understand what matters most to the client and to tailor care accordingly. This thoughtful approach helps clients maintain independence while offering families real peace of mind.

The office staff and overall organizational culture receive frequent praise as well. Many reviewers call the office staff extremely friendly, helpful, and responsive. The combination of warm in-person interactions and prompt communication creates a reassuring experience for families navigating care. In addition, one reviewer notes that management visits clients' homes at least once a month, which signals ongoing quality oversight and a commitment to staying connected with both clients and caregivers. The consistent message is that professionalism, kindness, and proactive communication are central to the Home Instead Toledo experience.

The experiences shared by employees further reinforce the overall positive picture. People recount that Home Instead is a wonderful company to work for - described as supportive, understanding, and flexible. Employees appreciate the training and the chance to build confidence in their caregiving skills, which translates into better care for clients. The scheduling is noted as flexible, and there is a sense of appreciation for how the company supports staff in balancing personal life with work. While one reviewer mentions that pay could be better and another notes occasional inconsistencies in communication, the prevailing sentiment is one of gratitude and pride in contributing to a meaningful, rewarding field.

Several reviews highlight moments when Home Instead went above and beyond in service to families. Caregivers were on time, proactive, and exceptionally kind, with one caregiver described as "above and beyond." There are stories of care during critical periods, including Christmas week when Kim in the office was able to find extra caregivers at the last minute, providing much-needed relief during a busy time. Families also describe how caregivers were available on short notice and how caregivers' attentiveness helped ensure safety and well-being, even as circumstances changed. In one especially moving note, Home Instead provided care for a loved one in their final days, with staff respecting privacy while remaining attentive to every need.

The impact on families extends beyond the immediate care hours. Reviewers speak to the sense of trust and security that comes from knowing their loved one is well cared for in their own home. The combination of high-quality care, reliable scheduling, and responsive office support translates into lasting peace of mind for families, who also appreciate the benefit of maintaining independence for their loved one. The broader community of caregivers and staff is described as close-knit and dedicated, with many noting how their work helps families navigate challenging times with dignity and compassion.

Overall, the Toledo Home Instead experience emerges as deeply reassuring and consistently positive. Clients and families repeatedly express strong satisfaction with the level of care, the kindness and professionalism of caregivers, and the supportive, responsive nature of the office and management team. Many reviewers also highlight the personal fulfillment they feel as caregivers or staff, underscoring that this is both a place where families receive excellent care and a workplace that genuinely values its employees. For anyone considering in-home care or seeking a rewarding caregiving role, Home Instead in Toledo stands out as a trusted option marked by compassion, reliability, and a true commitment to doing what's best for clients and their loved ones.

This part of Perrysburg, Ohio offers a convenient and accessible location with a variety of amenities nearby. There are multiple pharmacies within close proximity for easy access to medication and healthcare services. Additionally, there are several physicians' offices and urgent care centers for medical needs. The area also boasts a selection of restaurants and cafes for dining options, as well as parks for outdoor recreation. For those in need of hospital care, St Luke's Hospital and the University of Toledo Medical Center are located within a short distance. Places of worship provide spiritual support, and transportation options such as the Martin Luther King, Jr Plaza are available for traveling around the area. Overall, this neighborhood provides a well-rounded community with essential services for senior living.

Pharmacies

• Rite Aid (0.1 miles)
• The Drug Store of Perrysburg (0.8 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.3 miles)
• Kroger Grocery Pickup and Delivery (3.6 miles)
• CVS Pharmacy (4 miles)
• Rite Aid (4.2 miles)

Physicians

• Robert Heizelman MD (0.7 miles)
• Intermed Associates (0.7 miles)
• Mercy Medical Plaza (0.9 miles)
• Sleep Disorders Center of Perrysburg (0.9 miles)
• Roachton Road Professional Center (1.8 miles)
• Northwest Ohio Urgent Care (2.5 miles)
• Maumee Pediatric & Associates (2.5 miles)

Restaurants

• Mr. Freeze (0.7 miles)
• Wendy's (0.8 miles)
• McDonald's (0.8 miles)
• Waffle House (0.9 miles)
• Swig (1.1 miles)
• Zingo's Mediterranean (1.2 miles)
• Fricker's (1.3 miles)

Cafes

• Starbucks (0.9 miles)
• Panera Bread (1.2 miles)
• The Bard’s Coffee (1.2 miles)
• Starbucks (1.2 miles)
• The Flying Joe (1.6 miles)
• Levi & Lilacs Whiskey (1.9 miles)
• Starbucks (4 miles)

Parks

• Woodlands Park (1.3 miles)
• Side Cut Metropark (2.1 miles)
• Swan Creek Preserve Metropark (5.2 miles)
• Walbridge Park (5.3 miles)
• Lusher Park (7 miles)

Hospitals

• St Luke's Hospital (3.3 miles)
• St Luke's Hospital-Starbright Professional Center (4.6 miles)
• University of Toledo Medical Center (5.2 miles)
• UTMC - 4CD Oncology Hemoc Med-Surg (5.3 miles)

Places of Worship

• Immaculate Conception Catholic Church (7.3 miles)
• Corpus Christi University Parish (7.5 miles)

Transportation

• Martin Luther King, Jr Plaza (7.7 miles)