Right at Home in Perrysburg, OH

Pros

• Right at Home has been the conduit their family needed for their dad's care, with LHHA going above and beyond and consistently responsive communication.
• They found an aide who truly cares; Shawn cooks what they want, helps with laundry, showering, dressing, and cleaning, and they would recommend Right At Home.
• Right at Home has been a perfect fit for their dad who suffered from dementia; John and Ayeshia were professional and accommodating, helping them find the right person.
• The caregivers are friendly and helpful.
• The care team fits into the family, helps with housework, accompanies them to doctors' appointments, reads to him, and spends time conversing.
• The owner and aids are wonderful, caring, and their mom is the top priority.
• The caregiver has become part of the family, providing comfort and assistance.

Cons

• The reviewer states that weekend care is a joke because it doesn’t show up.
• The reviewer says after-hours support is a joke as well.
• Aides are accused of eating clients’ food, spilling things, and not cleaning up afterward.
• The agency allegedly quits and doesn’t give any notice until another aide can be found.
• This is described as abuse of the elderly.
• The reviewer notes that two caregivers from another company were late, did not call, and did not perform what was needed.

Review

Right at Home Perrysburg is best suited for families seeking deeply personalized in-home care that can flex with dementia-related needs or general daily support, delivered through consistently communicative caregivers who quickly become part of the family support system. The strongest fit is for loved ones who benefit from hands-on help with laundry, cooking, grooming, and transportation, as well as those who appreciate companions who can accompany them on library visits, walks, and social outings. When a match is right, caregivers not only perform tasks but also offer companionship and stability that can significantly ease caregiver burnout and provide genuine respite. The agency’s hands-on owner and office staff often play a central role in shaping that match, which is a recurring positive thread in the experiences shared.

Those who may want to consider alternatives include families needing guaranteed weekend coverage or 24/7 reliability with a fixed pricing structure. Several reviews flag weekend rates as a burdensome premium, sometimes accompanied by inconsistent weekend coverage or after-hours responsiveness. There are also cautions about abrupt changes, insufficient notice when aides leave, and occasional lapses in oversight. For families with strict budget constraints, a preference for predictable pricing, or a desire for a more facility-like schedule and environment, a traditional memory care or assisted living community, where staffing and routines are tightly regulated, may be more suitable than a purely in-home model.

The strongest pros, exceptional caregiver fit, visible dedication, and genuine care, often offset the cons when the relationship is stable and well managed. Families repeatedly praise caregivers who tailor daily routines, who cook meals to preference, assist with showers and dressing, and handle laundry and housekeeping. Caregivers who take clients to appointments or out for walks and library visits can dramatically improve quality of life and independence, while the sense that the caregiver becomes “part of the family” provides invaluable peace of mind for relatives. When the owner and leadership invest time in getting the right match and maintain open lines of communication, many worries about care quality are assuaged, turning a potential risk into a trusted caregiving partnership.

However, the negatives cannot be dismissed, especially for families prioritizing consistency and predictable costs. The most serious concerns in the feedback point to weekend charges and perceived lapses in reliability after hours, including reports of aides not showing up or occasionally problematic conduct. Such issues threaten continuity of care and can erode trust if not promptly and transparently addressed. Safety and reliability are non-negotiables for many seniors, and any agency pattern of last-minute changes or surprise pricing can outweigh even high-quality individual caregiving when planning long-term care.

Practically, prospective clients should push for clarity before committing: request a detailed, written care plan with specific tasks, schedules, and escalation pathways for missed visits; ask for a primary caregiver to minimize turnover; verify weekend and after-hours policies, including any premium charges and guarantees; seek references from families with dementia care experience; and arrange a trial period to assess compatibility and responsiveness. It is wise to inquire about caregiver training in dementia, fall prevention, medication reminders, and transportation logistics, as well as how the agency handles caregiver replacements when a match isn’t working. These steps help separate the compelling aspects of Right at Home Perrysburg from the less reliable patterns flagged in some reviews.

In the end, Right at Home Perrysburg stands as a solid, capable option for families seeking flexible, in-home care coupled with strong relational caregiving and responsive communication. The best choice hinges on securing a dependable caregiver match, transparent pricing, and a well-structured plan that guards against weekend gaps or after-hours gaps. For families willing to engage actively in the matching process and to invest in clear expectations and oversight, the positives, personalized care, companionship, and genuine integration into the family routine, can far exceed the drawbacks. Those needing tighter guarantees or a more predictable, facility-like cadence may want to compare alternatives before committing, but for many, the right assignment will translate into meaningful, practical gains in daily life and peace of mind.