10540 Fremont Pike Road, Perrysburg, OH 43551
For more information about senior living options: (844) 490-3973
Heartland Of Perrysburg offers a competitive pricing structure for its private room accommodations, with monthly costs set at $2,000. This figure stands in stark contrast to the average costs in Wood County, which are substantially higher at $4,036, and the broader state average in Ohio of $4,771. By providing care at such an accessible rate, Heartland Of Perrysburg not only supports affordability for its residents but also positions itself as an appealing option for families seeking quality care without the financial strain often associated with assisted living facilities in the region.
| Floor plans | Heartland Of Perrysburg | Wood County | Ohio |
|---|---|---|---|
| Private | $2,000 | $4,036 | $4,771 |
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The chorus of experiences here paints a troubling portrait of a facility that shows glimmers of adequacy only in isolated pockets, while for many residents and their families it has meant hardship, fear, and disappointment. Several reviewers describe a building that is dirty and dilapidated, with unsanitary conditions that would make you question how it could ever pass a health inspection. One family pulled their grandmother out in a hurry, certain that the short-term gains from staying would not outweigh the long-term risks. They report their grandmother's improvement once home - learning to walk with a walker and manage bathroom duties independently within a week - contrasted with the facility where, in their view, a patient sat in a soiled diaper for too long and where basic rehabilitation and daily care were neglected. The impression left is not just of poor practice, but of a culture that tolerates substandard care as "normal" for residents who are not closely supervised by relatives.
The administration and some staff come in for especially sharp criticism. A recurring theme is a lack of accountability and a culture of excuses. One reviewer recalls a confrontation with the director, Haley, who allegedly pressed for a waiver to avoid liability, offering a third-party resolution in lieu of a proper response. The author's frustration is palpable: a sense that the place is run by "complete failures" with only a few exceptions among the staff. The sentiment is that meaningful change is limited to a handful of employees, while the majority fail to meet basic standards of care, cleanliness, and responsiveness. The most galling part for many families is the sense that there is a double standard - relatives feel compelled to stay involved and intervene constantly, or else patients deteriorate, and administration seems to operate with a low tolerance for accountability.
The neglect described extends beyond personal touches and bedside manners into systemic issues: med schedules ignored, rehabilitation appearances sporadic or non-existent, and insufficient follow-up on medications. One family recounts their wife receiving no rehabilitation for four days while a hospital stay loomed. Another grief-stricken account details a sequence of missteps - from mismanagement of medications to a troubling incident of food served to a spouse that raised questions of racism and taste, with pictures as evidence. The takeaway is not merely a few bad days, but a pattern of care that appears contingent on who is watching and whether relatives are actively involved. The sense of a facility that does not prioritize patient dignity - evidenced by mislabeling meals, inconsistent menus for diabetics and dentally challenged residents, and occasional food waste - further compounds the worry.
Financial and administrative chaos adds another dimension to the distress. A patient who felt well before arriving ends up with a hefty bill and a sense that insurance claims and paperwork are mishandled or delayed. One account mentions a patient planning to leave, only to receive a staggering life-flight bill after insurance coverage, and the family facing a daunting invoice for food and other services that they felt were not delivered at a standard worthy of a skilled nursing facility. The administration's purported miscommunications, alleged lies about therapy reports and insurance claims, and the missed deadlines tied to paperwork create a perception of a facility more focused on finances and bureaucratic hurdles than on timely, transparent patient care. The sense of being lost in a maze of forms, phone calls, and delays makes a bad situation feel even more demoralizing.
Amid the admonitions, a few reviewers offer a brighter counterpoint. Some voices praise the staff for being caring, knowledgeable, and attentive in certain units. A memory care unit is singled out as a bright spot, with comments about a clean facility and staff that are friendly and capable. A patient's testimony that "staff is very caring and knowledgeable" and that the environment is clean inside and out provides a counter-narrative to the prevailing tone of complaint. A few reviews describe overall satisfaction with care, indicating that the facility can and does provide good service in the hands of dedicated workers who remain committed to their patients' well-being. These positive notes acknowledge that not every experience is negative and that there are genuine efforts by some teams to meet residents' needs with compassion and competence.
Overall, the reviews converge on a complex picture: a facility that exhibits clean environments and moments of compassionate care in some wings or shifts, but that is deeply troubled by inconsistent care, administrative dysfunction, and safety concerns that families cannot ignore. The experiences range from praise for attentive staff and clean spaces to horror stories about neglected wounds, unaddressed medications, missed meals, lost belongings, and unresponsiveness to call bells. The recurring thread is the critical role of family involvement - without it, some reviewers feel residents are at far greater risk of downhill health and diminished dignity. For anyone considering placement, the message is stark and multifaceted: there are flashes of excellent care, but systemic issues and uneven reliability raise serious red flags, and it may be wise to explore multiple options or scrutinize the facility's practices and leadership before making a decision.
Heartland of Perrysburg is an assisted living community located in Perrysburg, OH. We offer a range of amenities to ensure that our residents have everything they need to live comfortably and enjoy their golden years. Our community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV for their entertainment needs. We also provide community-operated transportation to help residents get around conveniently.
For those who enjoy staying connected, we have a computer center and Wi-Fi/high-speed internet access available. Our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Additionally, we have a fitness room where residents can stay active and keep fit.
Our fully furnished apartments provide a cozy and comfortable living space for our residents. Each apartment has its own private bathroom and kitchenette for added convenience. Housekeeping services are provided to ensure that our residents' living spaces are always tidy.
At Heartland of Perrysburg, we prioritize the well-being of our residents by offering various care services. These include 24-hour call systems and supervision to ensure their safety at all times. Assistance with daily activities such as bathing, dressing, and transfers is also provided by our caring staff. Medication management is available for those who require it, as well as special dietary restrictions like diabetes diets.
To keep our residents engaged and entertained, we offer a range of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist with any needs or requests.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals in close proximity to our community. This provides easy access to various services and resources for our residents' convenience.
At Heartland of Perrysburg, we strive to create a warm and welcoming environment where seniors can thrive while receiving the care they need.
Heartland Of Perrysburg offers a competitive pricing structure for its private room accommodations, with monthly costs set at $2,000. This figure stands in stark contrast to the average costs in Wood County, which are substantially higher at $4,036, and the broader state average in Ohio of $4,771. By providing care at such an accessible rate, Heartland Of Perrysburg not only supports affordability for its residents but also positions itself as an appealing option for families seeking quality care without the financial strain often associated with assisted living facilities in the region.
Heartland Of Perrysburg is located at 10540 Fremont Pike Road, Perrysburg, OH 43551 in Wood County, Ohio
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