Northfield Village Retirement Community

Pros

• The facility has always been found to be very clean, and the staff is knowledgeable and caring towards residents.
• The director of nursing and social worker have been extremely sympathetic and helpful in navigating guardianship issues.
• The staff encourages residents to participate in activities, showing dedication to their engagement and well-being.
• One reviewer feels that Northfield Village provides outstanding care for bedridden residents.
• Another reviewer mentioned that the staff is friendly, making the environment welcoming for residents.

Cons

• The staff is horrendous and cruel, making residents afraid to ask for help or eat the food provided.
• Residents are neglected and left sitting in urine and feces for extended periods.
• There are numerous complaints about the lack of care and attention from the staff.
• Families must be present often to ensure their loved ones receive basic meals and care.
• Overall, there is a perception that the staff is unhelpful and inattentive to the needs of the residents.
• One reviewer noted that they caught staff neglecting their loved one when he was sick multiple times.
• The facility's reputation suffers due to poor experiences reported by multiple families.

Review

Northfield Village Nursing Home presents a stark contrast in experiences as highlighted by various family members of residents. The sentiments expressed by families range from deep disappointment and concern over neglect to commendations for care and cleanliness. While some describe harrowing situations involving inadequate attention to basic hygiene needs, others extol the professionalism and kindness of the staff. Such dichotomous feedback raises questions not only about individual experiences but also about systemic issues within the facility.

One family member voiced grave concerns regarding the treatment provided to their loved one, a mother-in-law who had been at the facility for approximately 24 hours. This review detailed alarming instances of perceived neglect and a lack of compassion from the staff, creating an atmosphere of fear and anxiety for the resident. The reviewer noted that their relative was frightened to eat or call for help due to previous interactions with staff, which they described as cruel. Additionally, they recounted experiences where their loved one was left sitting in her own urine and feces, prompting drastic thoughts about calling emergency services just to remove her from such distressing conditions. Such accounts underscore severe deficiencies in caregiving that warrant immediate attention.

Conversely, another review painted a far more positive picture of Northfield Village through the eyes of a family member whose aunt has been residing there for six years. They emphasized consistent cleanliness, attentive staff knowledgeable about her medical status, and compassion towards residents' emotional well-being. Encouragement for participation in activities—despite initial reluctance—was highlighted as an evidence of dedication beyond mere compliance with care standards. The reviewer also praised key personnel like the director of nursing and social worker for their sympathetic support during discussions on guardianship matters. Their experience suggests that while some parts of the facility may falter, others strive hard to provide quality care.

Adding complexity to this narrative is another account from a son whose father experienced challenges at Northfield Village as well. He reported frequent accidents and instances where it seemed staff were inattentive during critical moments. Although therapy sessions following his father's hip injury occurred daily, there were complaints regarding meal service—as sometimes it would appear familial presence was required to ensure proper nutrition was received. The reviewer raised deeper concerns over hygiene management when describing episodes where his father endured sickness unattended or faced multiple incidents leading to poor health outcomes while under care.

Another family echoed similar dissatisfaction with the overall level of care provided at Northfield Village Nursing Home, describing it as potentially one of the last choices among skilled facilities due to unhelpful staff dynamics and subpar experiences overall despite its attractive appearance and clean rooms. They shared feelings that constant familial supervision became necessary just to guarantee care standards were met—a situation indicative of shortcomings in staffing or protocols within nursing homes tasked with caring for vulnerable populations.

Yet contrastingly again, some individuals still recommended Northfield Village unequivocally based on personal interactions with nurses who were reportedly friendly and accommodating toward residents' needs despite previous reports indicating oppositional behavior from other staff members towards certain patients. These reviews illustrate how subjective individual encounters can be influenced by various factors—including specific shifts in staffing or differing administrative approaches—that lead either to glowing praise or dismay concerning different residents’ treatment.

Ultimately, these shared narratives provide insight into Northfield Village Nursing Home's dual reality: one marked by both commendable efforts at providing quality elder care alongside alarming reports suggesting neglectful practices threatening resident dignity and well-being. Such mixed feedback highlights an urgent need for systematic evaluations within this senior living facility so that lapses can be addressed proactively rather than reactively—ensuring every resident receives compassionate care conducive to high standards expected within any reputable nursing home environment.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.9 miles)
• Walgreens (4.9 miles)
• CVS Health Region Business Office (5.2 miles)

Cafes

• Starbucks (1.8 miles)
• Fisher's Cafe & Pub (6.8 miles)
• Starbucks (8.4 miles)
• Starbucks (8.7 miles)

Restaurants

• Chick-Fil-A (1.8 miles)
• Culver's (1.9 miles)
• Casa D'Angelo (2 miles)
• Cracker Barrel (4.3 miles)
• Lemonberry Frozen Yogurt (5.1 miles)
• Restaurant Depot (6 miles)
• Miles Farmers Market (6.4 miles)

Places of Worship

• Macedonia Commons (1.9 miles)
• St Matthew's Episcopal Church (6.4 miles)
• Aurora United Methodist Church (8.9 miles)

Parks

• Sagamore Hills Park (1.9 miles)
• Cleveland Metroparks, Bedford reservation (3.1 miles)
• Bedford Heights Reed Park (3.7 miles)
• Solon Community Park (5.4 miles)
• Cuyahoga Valley National Park (5.5 miles)
• Middleton Park (6.5 miles)
• River Road Park (8.3 miles)

Physicians

• South Suburban Women's Center (4.9 miles)
• Cleveland Clinic Internal Medicine (5.5 miles)
• University Premier Pediatricians (6.8 miles)
• The Spine And Pain Institute Hudson (8.1 miles)
• Rapid Medical Research (8.7 miles)
• James W. Tomko OD (9.1 miles)
• UH Rainbow Childrens Medical Group (9.5 miles)

Hospitals

• Akron Children's Hospital Urgent Care (5.5 miles)
• Assurance Health Hudson (7.4 miles)
• University Hospitals Ahuja Medical Center (8 miles)

Theaters

• Cinemark At Valley View And Xd (6.5 miles)
• Silverspot Cinema (8.3 miles)