Northfield Village Retirement Community
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10267 Northfield Road, Northfield, OH 44067
For more information about senior living options: (844) 490-3973
The facility is extremely clean and the nurses and aides are very helpful. The director of nursing is very helpful. The staff are friendly and the facilities are clean. The rehab and physical therapy staff are patient, knowledgeable, and helpful. Amanda the social worker is absolutely wonderful. The administrative staff are excellent and help make difficult situations easier. She enjoyed her stay and appreciated the staff's dedication to her recovery. The activities coordinator Andrea is wonderful.
The reviews claim the facility killed their mother and warn others to stay away. They say residents are left unattended for hours because staff are short-staffed. They report a mom's room and the facility can stay dirty for days, sometimes cleaned by family. They state the director and head of nursing brush off concerns and offer little help. They caution never to send a family member to this facility. They describe call lights going unanswered for 20 minutes to an hour, with aides managing over 20 patients each. They allege no regard for personal property or privacy, and that residents are treated like animals. They describe rude, incompetent, and unhelpful staff, with some aides laughing at complaints and poor wound care. They claim bedsores develop from not turning residents and that wound care is inadequate.Northfield Village Retirement Community in Northfield, OH is best suited for families that can actively supervise and advocate for a loved one who needs post-acute rehabilitation or transitional skilled care. The facility can work for residents who benefit from structured therapy, routine activities, and a generally clean environment, provided there is consistent family involvement to monitor daily care. It is not a universal or fail-proof solution for those who require unwavering, around-the-clock attentiveness, rigorous wound care, or seamless adherence to dietary restrictions. For families unwilling or unable to stay closely engaged, alternatives with stronger staffing stability and more reliable responsiveness should be on the short list.
On the positive side, when care teams are fully engaged, the place can deliver meaningful rehab and support. Several reviews point to clean rooms and decent overall maintenance, and a cadre of staff who are genuinely compassionate on certain shifts. The rehab and physical therapy staff are repeatedly described as patient, knowledgeable, and helpful, with dedicated social work and administrative colleagues who can smooth transitions and coordinate discharge planning. For families seeking activity programming and engagement for their loved ones, there are notes of enjoyable programming and dependable aides who go the extra mile. These bright spots show what the facility can accomplish when staffing aligns with resident needs and when regular communication channels are open.
However, the dominant thread of the reviews narrates a troubling reality: chronic understaffing and sporadic response times undermine safety and dignity. Instances of nurses' aides being overwhelmed, call bells going unanswered for long stretches, and even reports of neglect paint a stark contrast to the better days. Wounds, soiled clothing, and rooms left without timely hygiene updates recur in multiple accounts, as do claims of rude or aloof management and inconsistent follow-through from leadership. Food quality and adherence to special diets are repeatedly flagged as problematic, further eroding trust in daily care. In short, the main cons are not isolated incidents; they reveal systemic gaps that short-term fixes cannot fully address.
Those pros and cons intersect in a way that makes Northfield Village a high-variance option. For families who can consistently monitor care, establish clear expectations, and insist on particular staff assignments, the facility can deliver periods of solid therapy, clean surroundings, and engaged social work support. Yet the same environment can flip to poorly coordinated care when staffing shifts falter or leadership responses feel dismissive. The best-case scenario hinges on reliable frontline teams - especially those nurses, aides, and therapy staff who already earn positive marks from some families - and on proactive advocacy from loved ones and administrators who will promptly address concerns.
For families evaluating alternatives, the message is concrete. If dependable, attentive daily care is non-negotiable, Northfield Village should not be the default choice. Consider facilities that consistently rate higher on staffing ratios, wound care, and culinary accommodations, such as options peers recommend in nearby communities. Before deciding, demand a candid tour focused on staffing patterns, ask about turnover and the ratio of aides to residents on each shift, and request references from recent families who faced similar needs. If remaining with Northfield Village, build a plan that leverages the strongest staff members, implement daily check-ins, and establish transparent escalation paths to preserve safety and dignity.
Ultimately, Northfield Village presents a mixed proposition: capable rehab and pleasing facilities in some hands, shadowed by pervasive staffing and care quality concerns in others. It is not a universal slam-dunk for long-term skilled care, and it certainly requires vigilant oversight from families. Those who choose it should do so with eyes wide open, a robust advocacy routine, and a clear plan to replace or relocate if care standards slip. For most families seeking reliable, consistently attentive daily care, exploring proven, higher-rated alternatives will likely yield better peace of mind and a more predictable care trajectory.
71 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northfield Village Retirement Community in Northfield, OH is a vibrant and well-equipped assisted living community that offers a wide range of amenities and services to ensure the comfort and wellbeing of its residents.
Our community features a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV to keep them entertained. We provide community-operated transportation for residents to easily access nearby places such as cafes, parks, pharmacies, restaurants, physicians, and places of worship. Our computer center allows residents to stay connected with loved ones through Wi-Fi/high-speed internet.
Dining at Northfield Village is a delightful experience with restaurant-style meals served in our spacious and elegant dining room. We cater to special dietary restrictions and offer nutritious meals prepared by our skilled culinary team. In addition, our residents have the convenience of having kitchenettes in their fully furnished accommodations.
We prioritize the health and wellness of our residents by providing 24-hour call systems, supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Our dedicated staff also ensures proper medication management and adheres to diabetes diets when needed.
Engaging activities are an integral part of life at Northfield Village. Residents can enjoy various fitness programs tailored to their abilities in our fitness room or participate in resident-run activities that encourage social interaction. Planned day trips allow for exploration outside the community while scheduled daily activities provide entertainment right within.
Additional amenities include a gaming room for leisurely recreation, a small library for book lovers, beautiful outdoor spaces such as gardens for relaxation, move-in coordination services for seamless transitions into our community, housekeeping services to maintain cleanliness and hygiene standards, private bathrooms for personal convenience, telephone access for easy communication with loved ones outside the community, non-medical transportation arrangements including doctor's appointments through our wellness center.
At Northfield Village Retirement Community, we strive to create an environment where seniors can thrive physically, mentally, and socially. With our comprehensive care services, diverse amenities, and engaging activities, residents can enjoy a fulfilling and supportive lifestyle in their golden years.
Northfield Village Retirement Community is located at 10267 Northfield Road, Northfield, OH 44067 in Summit County, Ohio
Northfield Village Retirement Community on seniors.fyi includes 8 photos including images showing interior, lighting, landscaping, windows, piano, lobby, outdoor, entrance, and more.
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Interior
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Living Room
Building
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Trees
Landscaping
Lighting
