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Heritage Health Care Center in Oakwood Village, OH

Heritage Health Care Center is a nursing home community in Oakwood Village, OH.

Information last verified:

Heritage Health Care Center in Oakwood Village, OH

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  • Interior

    A spacious dining area featuring tables and chairs, adorned with a decorative chandelier and wallpaper.

  • Decor

    A cozy waiting area featuring a floral sofa, armchair, and indoor plants against a patterned wall.

  • Building

    The image shows the entrance of a building with a canopy and driveway.

  • Bedroom

    A well-furnished hospital room featuring a bed, a television, and comfortable seating.

  • Windows

    A quiet hospital patient room featuring a bed, armchair, and privacy curtain.

  • Dining

    A spacious dining area featuring neatly arranged tables, chairs, and decorative flowers, with a piano in the background.

  • Exercise Equipment

    A multifunctional room featuring exercise equipment and a workspace.

  • Gym

    A well-equipped fitness room featuring a recumbent bike and a punching bag, ideal for exercise and rehabilitation.

  • Fitness

    A senior citizen engages in a boxing exercise with the assistance of a caregiver, promoting fitness and rehabilitation.

24613 Broadway Avenue, Oakwood Village, OH 44146

For more information about senior living options: (866) 208-4318

4.2 from 26 reviews
5 stars
18
4 stars
3
3 stars
1
2 stars
0
1 stars
4

Overall Review of Heritage Health Care Center

common 18 reviews mention this

Staff care and responsiveness stand out

Residents and families frequently describe the care team as kind and dependable.

Many reviewers say their loved ones were treated with care, and they mention specific staff members who helped them feel reassured. Several also describe positive day-to-day interactions, including communication and hard work to support residents. Even among the negative reviews, the nurses are sometimes described as nice, even when other aspects of care were criticized.

caveat 4 reviews mention this

Communication can be inconsistent

Some families report communication delays or difficulty getting information.

A few reviewers say communication was not consistent, including phone access and follow-through with family updates. One reviewer also felt the facility did not provide adequate communication around a physician being unavailable. Another described communication as horrible despite saying the staff seemed nice in person.

common 2 reviews mention this

Memory care unit updates

Residents describe memory care updates that look improved.

Two reviewers mention the memory care unit being updated, including a rehab process they said looked promising. One also described the changes as new and engaging for residents, while both reviewers noted friendly staff during those experiences.

caveat 3 reviews mention this

Safety concerns appear in a few reviews

A few reviews raise serious concerns about safety and infection control.

Some negative reviews describe major problems, including COVID cases and bedbugs, along with complaints about staff continuity. Others describe injuries or treatment failures, including concerns about wounds, infection progression, and incidents involving being forced or dropped. While these are not the only voices in the reviews, they are consistent enough to stand out as recurring concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (18 miles away) Cleveland-Hopkins International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Bedford Heights Reed Park (1.8 miles)
  • Cleveland Metroparks, Bedford reservation (3 miles)
  • Sagamore Hills Park (3.6 miles)
  • Solon Community Park (3.7 miles)
  • River Road Park (6.6 miles)
  • Middleton Park (7.4 miles)
  • Cuyahoga Valley National Park (7.5 miles)

Pharmacies

  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.4 miles)
  • Market District Supermarket (3.8 miles)
  • Walgreens (3.9 miles)
  • Rite Aid (3.9 miles)

Restaurants

  • Casa D'Angelo (3.4 miles)
  • Chick-Fil-A (3.6 miles)
  • Culver's (3.7 miles)
  • Cracker Barrel (4.4 miles)
  • Miles Farmers Market (4.4 miles)
  • Cooper's Hawk Winery & Restaurant (5.7 miles)
  • Station 43 Tavern (5.8 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (7.1 miles)
  • Fisher's Cafe & Pub (8.7 miles)
  • Starbucks (9.4 miles)

Places of Worship

  • Macedonia Commons (3.6 miles)
  • Aurora United Methodist Church (8.1 miles)
  • St Matthew's Episcopal Church (8.2 miles)

Physicians

  • South Suburban Women's Center (4.8 miles)
  • University Premier Pediatricians (5 miles)
  • Cleveland Clinic Internal Medicine (5.8 miles)
  • Rapid Medical Research (6.8 miles)
  • James W. Tomko OD (8.5 miles)
  • Behavioral Medicine Solutions (8.6 miles)
  • Bainbridge Urgent Care (8.8 miles)

Hospitals

  • University Hospitals Ahuja Medical Center (6.2 miles)
  • Akron Children's Hospital Urgent Care (7 miles)
  • Cleveland Clinic (8.7 miles)
  • Assurance Health Hudson (8.8 miles)

Theaters

  • Silverspot Cinema (6.4 miles)
  • Cinemark At Valley View And Xd (6.7 miles)

Frequently Asked Questions

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