Masternick Memorial Health Care Center

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Masternick Memorial Health Care Center

5250 Windsor Way, New Middletown, OH 44442

For more information about senior living options: (844) 490-3973

4.1 from 13 reviews
5 stars
9
4 stars
0
3 stars
2
2 stars
0
1 stars
2

Skilled Nursing Facility

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    Overall Review of Masternick Memorial Health Care Center

    Pros

    • pro The staff are very nice and friendly and make patients feel at home.
    • pro The facility has a five-star Medicare rating.
    • pro The building is very clean.
    • pro Dr. Masternick and the staff are attentive to patients' health.
    • pro The nurses are very responsive to health concerns.
    • pro The rehab team is doing an excellent job.
    • pro The food is very good.
    • pro The team is great and cares about the patient.
    • pro The sister-in-law's room is very pleasant and she is very happy.
    • pro The worker who helped was very pleasant.

    Cons

    • pro The facility fired its hardest worker for little to no reason.
    • pro The staff were rude all the way up to the administrator.
    • pro The facility was extremely short staffed.
    • pro Rooms were hospital-like and very basic.
    • pro The patient was led to believe she would have a private room but was placed in a semi-private shoebox-sized room.
    • pro There wasn't enough space to even put a chair in the room with the two beds.
    • pro The food looked terrible and tasted bad.
    • pro The patient lost a lot of weight and became very depressed.
    • pro The patient spent days in a wheelchair in a common area outside the nurses' station.

    Review

    These reflections paint a picture of a facility where warmth and attentiveness from the staff can make a tough experience feel a bit more manageable. Several reviewers describe a place that genuinely feels welcoming, with a home-like atmosphere in the rooms and a team that feels invested in the patients' well-being. The tone of many entries is affectionate toward the people who work there, and the kindness of the staff is repeatedly highlighted as a standout feature.

    One commenter emphasizes that the facility carries a five-star Medicare rating, and notes that the positive assessment shows in the cleanliness and in the care delivered. The building is described as very clean, and the staff as very caring, which reinforces a sense that the environment supports healing and comfort. This perspective contrasts with other notes that highlight the human side of care - staff who are attentive, responsive, and sincerely invested in the health and comfort of the residents.

    There is a strong voice of concern from a reviewer who says, "You fired your hardest worker today for little to no reason. Shame on you." This line signals that, alongside many favorable impressions, there are tensions and disagreements within the administration or management that have left a sour impression for some families. It serves as a counterpoint to the otherwise positive experiences and suggests that operational decisions can create lasting dissatisfaction even in a system that otherwise shows care and cleanliness.

    Another detailed account centers on a family member, Kathy, who is currently staying at the facility for skilled nursing. Her family describes a clean site with very friendly staff and highlights the attentiveness of Dr. Masternick and the rest of the medical team. Nurses are noted as being responsive to health concerns, and the rehabilitation team is praised for its excellent work. The reviewer also mentions that, while not the central point, the food is good, adding to an overall sense of competent and compassionate care.

    Linked with this is a brief but positive sentiment: a "great team of people who are interested in the care of the patient." This line reinforces the impression that the facility's core strength lies in the people who show up to do the daily work of caregiving and rehabilitation. When combined with the Kathy review, it reinforces a pattern of praise for the clinicians, therapists, and support staff who interact regularly with residents.

    Yet not every experience aligns with the most favorable descriptions. Another review flags that staff can be rude all the way up to the administrator, and that the facility can feel undertooled or overwhelmed at times. The reviewer who shares this perspective also notes that rooms are hospital-like and basic, which can feel stark compared to expectations of a more comfortable or private setting. There's mention of a promise of a private room that did not materialize initially, with a move to a larger semi-private room after discussion. The same review describes food as looking terrible and tasting poor, and recounts significant weight loss and a sense of depression during the stay, with days spent in a wheelchair near the nurses' station while other residents gathered around the TV. This account ends with the sense that a subsequent move to an assisted living environment brought better outcomes for the resident, leaving the initial five-star claim puzzling in light of the experience.

    The most recent review adds a note of personal warmth and continuity: the reviewer has only visited twice - once in rehab and once in assisted living - and found the sister-in-law's room pleasant and the overall experience reassuring. The family member who helped the author navigate to the room was described as very pleasant, and the encouragement to return shows a sense of genuine care and ongoing connection. The reviewer expresses gratitude for the kindness shown by staff and the willingness to help, underscoring that even in a system with mixed experiences, there are individuals who leave a lasting positive impression through small acts of kindness.

    Taken together, these reviews sketch a facility that can feel like two different places depending on who you talk to and when you visit. The recurring themes point to a clean, well-maintained environment with dedicated clinicians, nurses, and rehabilitation staff who genuinely care about patients' health and comfort. At the same time, there are consistent reminders of how staffing levels, room configurations, and administrative decisions can influence a family's sense of satisfaction. For families evaluating care, this mix of perspectives suggests that outcomes can be highly dependent on the specific team assigned to a resident, the availability of private or semi-private rooms, and the day-to-day realities of staffing. The facility's strengths - caring staff, attentive clinicians, and a clean environment - coexist with challenges around staffing pressures and room privacy, creating a nuanced overall impression.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Masternick Memorial Health Care Center in New Middletown, OH is a vibrant assisted living community that offers a wide range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents.

    Residents enjoy the convenience of onsite amenities such as a beauty salon, computer center, gaming room, small library, fitness room, and wellness center. The community also provides fully furnished accommodations with private bathrooms and cable or satellite TV options. Wi-Fi/high-speed internet is available throughout the premises.

    Care services at Masternick Memorial include 24-hour call system, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also catered to by the dedicated staff members. Transportation arrangement for non-medical purposes as well as transportation to doctor's appointments are provided by the community.

    The dining experience at Masternick Memorial is exceptional with restaurant-style dining offering an array of delicious meals prepared by the culinary team. Special dietary restrictions can be accommodated to meet each resident's specific needs.

    To keep residents engaged and entertained, the community boasts a wide range of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The nearby vicinity offers plenty of options with one café nearby for socializing or grabbing a quick bite and three physicians nearby for convenient medical care. Additionally, there are pharmacies and multiple restaurants in close proximity.

    At Masternick Memorial Health Care Center in New Middletown, OH residents can expect a supportive environment that promotes independence while receiving expert care tailored to their individual needs.

    Nearby Places of Interest

    Restaurants

    • De Chellis Italian Cafe (0.4 miles)
    • L'uva Bella Winery (4.4 miles)
    • Taco Bell (4.6 miles)
    • Wendy's (4.6 miles)
    • Burger King (4.7 miles)
    • The Pour House (4.7 miles)
    • McDonald's (4.7 miles)

    Cafes

    • Panera Bread (2.3 miles)
    • Starbucks (6 miles)

    Pharmacies

    • Pharmacy Benefitdirect (4.4 miles)
    • Walgreens (5.5 miles)
    • Marc's Stores (6 miles)
    • Hometown Pharmacy (6.2 miles)
    • Hometown Pharmacy (6.5 miles)
    • Rite Aid (7 miles)
    • Hometown Pharmacy (7 miles)

    Physicians

    • Carrie Fadell MD (4.8 miles)
    • Dr Carrie Fadell - Pediatrician (4.9 miles)
    • Dr Armile (5 miles)
    • Mahoning Valley High Risk Obstetrics (5.1 miles)
    • Evans, Mark Mercy Health North Lima Primary Care (5.9 miles)
    • Dr Leonelli's (5.9 miles)
    • Mahoning Pain Management (6.1 miles)

    Hospitals

    • Greenbriar Rehabilitation Hospital (5.2 miles)
    • Corporate Care (5.9 miles)
    • Physicians Dialysis Center-North Lima (6.1 miles)
    • Select Specialty Hospital (6.2 miles)
    • St Elizabeth Boardman Health Center (6.2 miles)
    • St Elizabeth Anticoagulation Clinic (6.5 miles)
    • Surgical Hospital At Southwoods (6.5 miles)

    Places of Worship

    • Church of Christ of Struthers (5.7 miles)
    • St Charles Church (7.3 miles)

    Parks

    • Boardman Park (6.6 miles)
    • Bob Cene Park (6.9 miles)
    • Harvey S. Firestone Memorial Park (8.6 miles)
    • Firestone Park (8.7 miles)

    Theaters

    • Cinemark Tinseltown (6.7 miles)

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