Hanover House
SaveInterior
Decor
Bedroom
Windows
Dining
Exercise Equipment
Rehabilitation
435 Avis Avenue Nw, Massillon, OH 44646
For more information about senior living options: (844) 490-3973
The staff at Hanover House were described as really friendly and hardworking, showing care for the residents despite being understaffed. One reviewer mentioned that patients from Hanover House expressed wonderful things about the nurses and their desire to return after hospital stays. A family member noted that their grandfather received quality care and was treated like family by the employees at the facility. The meals prepared for residents were praised for being restaurant-quality and satisfying to even picky eaters. Some activities, like bingo, were organized for residents, indicating efforts to engage them in social activities.
Many residents were seen in soiled pants, indicating a lack of proper care and attention from the staff. The facility was described as having a bad smell and poor overall cleanliness, leaving visitors appalled. Numerous complaints about understaffing suggest that residents' needs are not being adequately met. Family members expressed concerns about the neglect of personal hygiene and wound care for residents. There was an instance where assistance took up to 40 minutes due to inadequate staffing, negatively impacting patient care. Several reviews highlighted feelings of apathy among the majority of staff towards the residents. A resident experienced severe pain and inadequate response after a fall while at the facility. There were reports of patients waiting long periods for bathroom assistance because staff were overwhelmed or unavailable. Frequent turnover of workers was noted, contributing to inconsistency in care quality. One reviewer remarked that their loved one was not getting the care they needed but felt powerless to change the situation.The reviews of Hanover House illustrate a stark contrast in experiences, highlighting both severe concerns regarding the quality of care and some positive encounters that suggest potential for improvement. Several reviewers describe their distress over the conditions within the facility, citing alarming instances of neglect and inadequate staffing as primary issues affecting residents' well-being. The emotional toll on families is evident, especially from one account where a daughter fought to bring her mother home after witnessing a rapid decline that she attributed to the facility's lack of attention. This reviewer suggests that communication with an ombudsman was crucial in securing her mother's return home and emphasizes the severity of her mother’s condition upon discharge—a situation many others may fear if they have loved ones residing at Hanover House.
Numerous complaints echoed this concern about understaffing, with multiple visitors reporting insufficient personnel available to attend to residents' needs adequately. One visitor described the harrowing scene of watching residents sit unattended in soiled clothing and suffering from open sores without proper care. This alarming observation raised broader questions about the facility's commitment to maintaining hygiene and addressing basic health concerns among its residents. Many expressed worry that not only were staff members overwhelmed due to being under-resourced but that any genuine care demonstrated by individual employees was overshadowed by pervasive apathy throughout the organization.
Yet, amidst these negative experiences lie pockets of hope highlighted by some visitors who had satisfactory interactions with staff members at Hanover House. A family member noted that while they initially faced challenges, effective communication with staff led to resolution and improved care for their loved one. Another review lamented occasional food quality but recognized that many hardworking staff members tried their best given their circumstances. These varying perspectives indicate possible inconsistencies in resident experiences—where dedicated individuals might strive for better outcomes despite systemic inefficiencies within the establishment.
Contrarily, some reviewers praised certain elements of Hanover House. A healthcare professional linked to local hospitals noted positive sentiments from patients who would express eagerness to return there post-hospitalization, suggesting that relationships built between nursing staff and residents can be nurtured despite operational shortcomings elsewhere in the facility. Such observations serve as a reminder that while overall conditions may need significant improvement, bonds forged between caregivers and patients could play a vital role in mitigating effects caused by external challenges like resource limitations.
Moreover, testimonials from families expressing satisfaction with specific aspects such as clean living spaces and engaging activities were also present in a few reviews highlighting positive facets of life at Hanover House. Some families were appreciative of how efforts were made to involve their loved ones in activities beyond mere daily routines, including outings outside the premises which contributed positively towards enhancing residents’ engagement levels.
In conclusion, overall impressions of Hanover House reveal a complex tapestry woven from distressing accounts marred by neglect alongside glimpses of compassionate care amidst adversity faced by dedicated staff trying to manage overwhelming demand on resources. Families are understandably apprehensive about leaving their loved ones at such facilities when they hear stories reflecting chronic understaffing leading up to devastating consequences for vulnerable seniors desperately needing assistance. Potential applicants must weigh these insights carefully when considering placements—not only based on isolated positive experiences but also through acknowledging systemic failures necessitating immediate rectification to ensure dignity remains paramount for all residents who deserve attentive care during fragile phases of life.
181 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hanover House in Massillon, OH is a beautiful assisted living community offering a wide range of amenities and care services to cater to the needs of its residents. The community operates transportation for its residents and provides move-in coordination services to ensure a smooth transition. Residents can enjoy the convenience of on-site beauty salon and computer center, as well as the opportunity for social engagement in the gaming room, small library, and outdoor space.
The fully furnished apartments at Hanover House feature private bathrooms and kitchenettes, providing residents with a comfortable and independent living space. The community offers housekeeping services to ensure cleanliness and tidiness. Delicious meals are served in the restaurant-style dining room, accommodating special dietary restrictions.
With a focus on wellness, Hanover House provides a fitness room for physical activities, as well as a wellness center where residents can participate in mental wellness programs. Wi-Fi/high-speed internet is available throughout the community for staying connected with loved ones or browsing the web.
Care services are available 24/7 at Hanover House with a 24-hour call system and supervision. Trained staff assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure proper administration of medications. Diabetes diet is available for those who require it, and meal preparation services are offered.
Residents at Hanover House can enjoy an active lifestyle with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities include three cafes for socializing or grabbing a quick bite, three parks for outdoor recreation opportunities, 16 pharmacies for convenient access to medications, 37 physicians for medical care needs, 33 restaurants for dining options, one place of worship for spiritual support, and seven hospitals nearby in case of emergencies.
At Hanover House in Massillon, OH residents can experience comfortable living with personalized care services while enjoying an engaging social atmosphere and convenient access to nearby amenities.
Hanover House is located at 435 Avis Avenue Nw, Massillon, OH 44646 in Stark County, Ohio
Hanover House on seniors.fyi includes 7 photos including images showing interior, physical therapy, exercise equipment, rehabilitation, lobby, waiting area, decor, windows, and more.
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Interior
Decor
Bedroom
Windows
Dining
Exercise Equipment
Rehabilitation
