Waterview Pointe Nursing & Rehabilitation
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117 Bartlett Street, Marietta, OH 45750
For more information about senior living options: (844) 490-3973
The staff are amazing and clearly appreciated by families. The food was excellent. The facility is nice to stay at if one is in need of rest and rehab. The staff are friendly and compassionate. The vent unit is excellent, and the facility is beautiful. The team works together and provides 100% compassion and care. The caregivers are excellent.
The grandmother was left severely malnourished, with a raging UTI and a bed sore that staff claimed had healed, indicating neglect. The reviewer believes the facility should be ashamed of how their loved one was treated. It is reported that the facility rehired most of the old staff, leading to high turnover and a decline in care quality. There are rumors that the place may close, with speculation that corporate is aware of ongoing problems. Staff were reportedly forced to work while symptomatic with Covid, endangering residents. The facility is described as inhumane, with a history of repeating problems. Aides were seen texting on their phones instead of providing care, and issues with hydration and missing clothes for residents were noted.A recent collection of remarks about the facility reveals a strikingly mixed set of experiences from families who entrusted their loved ones to its care. On one hand, there are messages of appreciation, praise for compassionate staff, and compliments about the building's appearance and certain units. On the other hand, a sizable portion of the comments tell stories of neglect, poor communication, and serious health concerns that arose during or after care. Taken together, the notes sketch a landscape of genuine gratitude interwoven with deep frustration and alarm.
Several families describe horrifying declines in patients who were supposed to be receiving rehabilitation after serious injuries. One account details a grandmother who fractured her hip and back and entered rehab with the expectation of recovery, only to deteriorate rapidly. The family found that she became severely malnourished, developed a raging urinary tract infection, and suffered a bed sore that the staff had claimed had fully healed. The reviewer's emotional reaction is strong and clear: they feel betrayed, saying they hope the facility would treat their own family members better and that the staff should be ashamed. These stories emphasize immediate safety concerns - nutritional status, infection control, and wound care - that families say should have been better managed during rehabilitation and transition back to hospital care when necessary.
Beyond individual health scares, there are broader concerns about staffing and management. Several reviewers repeat or imply that the facility has undergone drastic staffing changes, including a claim that a large portion of the old staff was rehired after upheaval, followed by rumors of high turnover. One commenter even suggests that corporate oversight is aware of the situation and advocates for a "clean house" to replace what they view as an unstable staffing mix. There are mentions of union involvement and grievances about the front office's operations, with some implying that internal politics could jeopardize the facility's future. These accounts portray a climate of insecurity among staff and about the institution's viability, which families worry could directly affect patient care.
Another serious thread centers on the health and safety conditions caused, in some cases, by policy or practice during the pandemic era. A reviewer claims that staff were compelled to work while showing symptoms of Covid, which they interpret as an inhumane situation that endangered residents. The same message expresses deep concern about the facility's ability to protect vulnerable individuals from infectious disease and to prevent further illness among family members like a great-uncle who became very sick as a result. Such claims heighten the fear many families already feel about infection control, visibility of symptoms among caregivers, and the importance of safe staffing during a health crisis.
Within the testimonies, there are also detailed complaints about everyday care routines - or the lack thereof. One reviewer who has worked in a nursing home for decades describes a scenario where a sister's clothes were not changed consistently, wardrobes were found missing, and a water pitcher never appeared although promises suggested otherwise. The sentiment here is a pointed critique of basic resident care: workers who appear distracted by their phones rather than attending to residents, and a broader expectation that caregivers should treat residents with the same compassion and respect given to one's own parents. This perspective contrasts with other voices that emphasize the importance of reliable, attentive care and the need for staff to balance efficiency with personal touch.
Nevertheless, not all feedback is negative, and several comments highlight genuinely positive experiences. Some reviewers praise the food, calling it excellent, and report interactions with staff that are described as friendly, compassionate, and capable. Specific positive notes mention an excellent vent unit, a beautiful facility, and a team that consistently works together with a high level of dedication and care. Even in the same pool of reviews where residents' health concerns are raised, there are statements acknowledging that staff members go "above and beyond" and that caregivers can be highly supportive and kind. In a few instances, families express gratitude for the care they did receive and commend individual caregivers or units for their warmth and competence.
Overall, the collection presents a facility with a pronounced dichotomy: many residents and families speak of compassionate, capable staff and a pleasant, well-appointed environment, while others recount frightening failures in nourishment, infection control, wound care, and day-to-day care tasks. The converging themes point to real, actionable concerns about staffing stability, leadership and policy decisions, and the quality of resident care that can vary from unit to unit or shift to shift. Prospective families and patients are urged to conduct thorough, face-to-face evaluations, ask pointed questions about staffing levels, infection control practices, wound and nutrition management, and the facility's approach to resident dignity and daily care - especially in the context of rehabilitation and post-acute needs.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waterview Pointe Nursing & Rehabilitation in Marietta, OH is a premier assisted living community that offers exceptional amenities and care services for seniors. Our residents enjoy a wide range of amenities including a beauty salon, cable or satellite TV, a computer center, a fully furnished living space, a gaming room, and a small library. We also provide housekeeping services and move-in coordination to ensure our residents feel comfortable and settled.
Our community features a dining room where residents can enjoy restaurant-style dining with delicious meals prepared by our professional staff. Special dietary restrictions are accommodated to meet the unique needs of each resident.
At Waterview Pointe Nursing & Rehabilitation, we prioritize the well-being of our residents and offer various care services to ensure their safety and comfort. Our 24-hour call system provides peace of mind knowing that assistance is readily available when needed. Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
We understand the importance of managing health conditions effectively, which is why we offer medication management and diabetes diet support. Additionally, mental wellness programs are provided to ensure the emotional well-being of our residents.
Convenience is key at Waterview Pointe Nursing & Rehabilitation. We offer transportation arrangements for non-medical needs as well as transportation to doctors' appointments. Our community is centrally located near various amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals ensuring easy access to essential services.
In addition to our excellent amenities and care services, we foster an engaging environment with a variety of activities for our residents. From fitness programs and planned day trips to resident-run activities and scheduled daily activities, there is always something exciting happening at Waterview Pointe Nursing & Rehabilitation.
We invite you or your loved one to experience the warm and welcoming atmosphere at Waterview Pointe Nursing & Rehabilitation in Marietta, OH. Discover peace of mind, comfort, and a vibrant community where every individual's needs are met with the utmost care and attention.
Waterview Pointe Nursing & Rehabilitation is located at 117 Bartlett Street, Marietta, OH 45750 in Washington County, Ohio
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