730 West Market Street, Lima, OH 45801
For more information about senior living options: (844) 490-3973
The bronchoscopy team was very caring and efficient, with everyone attentive and making the patient comfortable. Mercy Health consistently earned praise for attentive and kind staff. The staff and Eric were very nice and listened to concerns, offering helpful solutions. The patient was grateful to have such kind people caring for her. Taylor, the nurse, provided great and attentive care. ER and inpatient teams on 6K delivered exemplary care and kept the patient informed. Mercy Health St. Rita's is the only place the patient would consider for care, due to highly qualified and conscientious staff. The inpatient rehab unit is amazing, with no complaints about staff, facility, or care. The staff showed a caring and concerned attitude with clear explanations and answers to questions. Doctors and office staff provided a great experience; everything went smoothly. The hospital staff were friendly and the facility was clean. The ER and hospital doctors, nurses, and students delivered care that made the patient feel like a new person. The nursing staff provided nice, comfortable care. Docents, security guards, and valet attendants were amazing and helped greatly during a difficult time. Dr. Oba and the staff were cordial, sensitive and caring; Dr. Oba was approachable and kind.
The reviewer described a terrible hospital experience for their grandmother and would not recommend the hospital. The doctor gave a misleading assessment and the discharge papers contradicted the earlier findings. Insurance denied the admission. St. Rita's refused to remove an unnecessary g-tube, causing ongoing issues. The food service was universally horrific, with lettuce dirty and questionable meat. Macaroni and cheese was forced to be pureed for a patient who could eat solids. The hospital was accused of overcharging for medical care. April, the supervisor of nursing students, was inappropriate by discussing personal and political views in a public setting. The 3rd-floor patient rooms were extremely small and hindered staff work. The hospital lacked a 24-hour kitchen despite being open 24 hours. An anesthesiologist was described as insanely misogynistic, pressuring for a pregnancy test and providing poor bedside care. The financial department did not understand the Americans with Disabilities Act. There was a admitted lack of communication by patient relations.Mercy Health St. Rita's has left a wide span of impressions on different patients, from deeply appreciative praise for highly skilled clinical care to strong concerns about communication, food service, and certain interactions within the hospital. Several reviewers highlighted very positive experiences during specific procedures and in particular units. The bronchoscopy visit stood out as especially reassuring for one patient who described the team as very caring and efficient, with staff attentive to comfort and needs. The same sentiment carried through the broader hospital stay for this individual, who noted that the staff, including Eric and a nurse named Taylor, listened to concerns, explained procedures clearly, and helped put them at ease.
Another thread running through the reviews is a strong endorsement of Mercy Health St. Rita's ER and inpatient care. One reviewer reported an exceptional experience from arrival in the ER through discharge after a four-day stay, praising the thorough communication, frequent updates, and a general sense of being treated as a whole person. They described physicians, nurses, and even students as providing "fantastic care" and noted that they felt like a "new person" after the care they received. Inpatient Rehab was similarly lauded as "amazing," with comments about dedicated staff, including docents and security, who made a difficult situation more bearable and humane. The Catholic affiliation in one reviewer's mind also reinforced a sense of comfort and continuity for family traditions and faith.
Yet alongside these positive stories, there are persistent concerns that slice through many reviews. A recurring theme is frustration with the hospital's financial and administrative handling, particularly regarding the Americans with Disabilities Act and other aspects of patient rights and billing. One reviewer explicitly stated that the "financial department don't understand The American Disability Act," signaling a perceived gap between policy and practical care for disabled patients. Another patient complained about overall charges, feeling that care had been expensive and not transparently explained, which colored their overall impression of the Mercy/St. Rita's system.
Food service is a frequent flashpoint in the critiques. A number of reviewers described meals as "universally horrific," with explicit details about dirt on lettuce and a hamburger that seemed not to be properly prepared. The situation extended to nutrition decisions that seemed misaligned with patient needs, such as insisting on pureed macaroni and cheese for someone who could eat solid foods. One patient noted that even compassionate nutrition staff could not fully salvage a situation that left a diet unsatisfactory and, at times, nutritionally concerning for a spouse who needed adequate nourishment.
Facility and room quality also drew mixed responses. While lobby landscaping and common areas were praised, patient rooms - especially on the third floor - were described as very small and in need of expansion or a facelift. The physical constraints of the rooms affected the ability of staff to perform their duties when family members were present, and some reviewers interpreted this as a real impediment to care. There was a stronger sense that the hospital environment in certain areas did not match the quality of the care being provided in other departments.
There were sharp criticisms of specific staff interactions and professional conduct. One reviewer recounted an inappropriate discussion by a nursing supervisor, April, who was said to have shared personal and political views in a professional setting, which they felt was unsuitable for a healing environment. There were also accusations of a misalignment between diagnoses and discharge instructions, with one patient recounting a case where a doctor allegedly diagnosed one thing only to have the discharge papers reveal another, prompting concerns about malpractice and the need for a more careful approach to referrals and follow-up care.
Among the more troubling voices is a report of an anesthesiologist described as misogynistic and dismissive, who reportedly pressured a patient about pregnancy testing and asked questions about the fetus in a manner that felt inappropriate and intimidating. The account described a lack of proper bedside care during a procedure, including failed communication and a disruptive environment that required intervention by other staff. The reviewer urged others to be cautious and to watch for similar behavior, underscoring a fear that such conduct undermines patient trust and safety in what should be a very vulnerable moment.
Taken together, the body of reviews paints a complex picture of Mercy Health St. Rita's. On one hand, many patients recount moments of extraordinary compassion, skill, and clear communication from dedicated nurses, doctors, and support staff. They describe units like the ER and inpatient rehab as places where care felt thorough, respectful, and supportive during emotionally and physically challenging times. On the other hand, several reports point to systemic issues - communication gaps, policy and billing frustrations, inconsistent food quality and nutrition decisions, cramped facilities in some wards, and troubling examples of staff conduct - that can undermine a patient's overall experience. The hospital's trajectory under Mercy appears to include both commendable patient-centered care and significant opportunities for improvement in operations, hospitality services, and staff training to ensure consistent, respectful, and compliant experiences for every patient.
18 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mh-Lima Skilled Nursing Unit is a premier assisted living community located in Lima, OH. Our community offers a wide range of amenities and care services designed to enhance the quality of life for our residents.
Our residents can enjoy delicious meals in our spacious dining room, which provides a comfortable and sociable atmosphere. The entire community is fully furnished, ensuring that our residents have all the comforts of home. Additionally, we have an inviting garden where residents can relax and enjoy the outdoors.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to keep our residents' living spaces tidy and well-maintained. We also offer move-in coordination assistance to make the transition into our community as smooth as possible.
For those who enjoy spending time outdoors, we have outdoor spaces where residents can take walks or simply soak up some sunshine. Our community is also equipped with telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones and engage in online activities.
When it comes to care services, we offer assistance with daily activities such as bathing, dressing, and transfers. Our experienced staff is trained in diabetes management and can accommodate special dietary restrictions to ensure that each resident's nutritional needs are met. Medication management services are also provided for those who require assistance in this area.
Our community fosters social engagement by offering scheduled daily activities that cater to a variety of interests. Residents have the opportunity to participate in engaging events that promote mental stimulation and social interaction.
Convenience is key at Mh-Lima Skilled Nursing Unit as we are surrounded by various amenities nearby. There are three cafes, one park, five pharmacies, 39 physicians, 27 restaurants, three transportation options, 15 places of worship, and seven hospitals within close proximity to our community.
Overall, Mh-Lima Skilled Nursing Unit provides a vibrant assisted living experience with a focus on personalized care, comfortable living spaces, and a plethora of amenities and nearby resources.
Mh-Lima Skilled Nursing Unit is located at 730 West Market Street, Lima, OH 45801 in Auglaize County, Ohio
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