Kent Healthcare And Rehabilitation

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  • Interior

    An exercise bike in a fitness room.

  • Decor

    A cozy and minimalist bedroom featuring a bed with decorative pillows, a wooden dresser, and a stylish rug.

  • Living Room

    A stylish and cozy living room featuring a modern fireplace and comfortable seating.

  • Building

    A charming residence featuring a welcoming front porch and well-maintained landscaping under a clear blue sky.

  • Artwork

    A tranquil hospital hallway showcasing wooden flooring and artwork on the walls.

  • Outdoor

    A sign indicating a location in Kent with directional arrows.

  • Natural Light

    A spacious therapy room featuring a kitchenette, exercise equipment, and comfortable seating arrangements.

Kent Healthcare And Rehabilitation

1290 Fairchild Avenue, Kent, OH 44240

For more information about senior living options: (844) 490-3973

2.7 from 22 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
2
1 stars
11

Skilled Nursing Facility

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    Overall Review of Kent Healthcare And Rehabilitation

    Pros

    • pro The facility is very clean and welcoming, with no noticeable odors.
    • pro The staff are very friendly and attentive.
    • pro Stephanie is awesome.
    • pro The staff go above and beyond for residents.
    • pro Leadership under Dan Washburn has transformed the facility into a professional, well-run environment.
    • pro The empathetic nursing assistants, nurses, rehabilitation, laundry, and social services teams understand residents' needs.
    • pro Residents' quality of life is prioritized: clothes are clean, residents are dressed and groomed on time, rooms are tidy, and personal items are stored neatly.
    • pro Residents have opportunities to socialize during meals and engage in activities like puzzles and reading with staff.
    • pro Call lights are answered promptly.
    • pro Families report positive experiences and consider the facility among the best in nursing care.

    Cons

    • pro One reviewer described the facility as horrible with rude, unprofessional staff and a cold, disengaged administrator.
    • pro Multiple accounts said residents were neglected or left unattended, with call lights ignored and some patients found in distress or on the floor.
    • pro Understaffing was repeatedly cited, with claims that one aide must care for 20?22 patients.
    • pro Several reviews accused management of prioritizing profits over patient care and failing to support staff.
    • pro There were reports of missing or delayed medications and inadequate pain management, sometimes requiring patients to seek care elsewhere.
    • pro Food quality and dining were criticized, including insufficient portions and poor meals.
    • pro One account described verbal abuse or intimidation by nurse aides, with calls to accountability.
    • pro A warning stated not to send anyone there, even a pet, due to the facility's issues.

    Review

    The reviews paint a picture of a facility that can feel like two different places at once: a shining example of cleanliness, friendliness, and patient-centered care in some experiences, and a source of frustration, neglect, and outright dissatisfaction in others. Several people describe Kent Healthcare as bright, spotless, and inviting from the moment you walk in. They note a strong emphasis on hygiene and a pleasant scent that signals a well-kept environment. The tone from these voices is consistently appreciative: staff members are described as friendly, the facility as clean, and the overall atmosphere as welcoming. In particular, there is almost universal praise for the way residents are treated - dressed, groomed, and kept comfortable - with ongoing effort to keep personal items organized and to maintain a tidy room where residents can feel at home.

    A recurring theme in the favorable accounts is the level of attention to quality of life and social engagement. One reviewer who has experience in the nursing home industry highlights the importance of care quality and commends the staff's performance in that area. Another account centers on a transition with a family member who had previously endured a terrible stay at a competitor; this reviewer emphasizes that the Kent facility was extremely clean (no unpleasant odors), and that the father's daily routine includes social meals, shared activities, and time spent on puzzles or with the newspaper alongside staff. These narratives emphasize a holistic approach - care that addresses clothing, grooming, room organization, and meaningful daily activities - along with consistently timely call lights.

    A particularly emphatic endorsement comes from a reviewer who has resided at Kent during a period of reformation led by Dan Washburn. This individual, who identifies as a paraplegic Gulf War veteran, describes transformative leadership that has permeated every department. They paint a picture of a facility where personal responsibility and accountability are evident, and where empathetic nursing assistants, rehabilitation staff, laundry, and social services teams collaborate to meet residents' needs. The reviewer asserts that Kent Quality Care represents the "cream of the crop" in nursing home care, offering strong potential for rehabilitation, long-term care, and other needs. The praise extends to the staff's understanding of the human experience and the daily efforts to provide extra care where it is needed.

    Yet this otherwise complementary portrait is interrupted by a troubling, contrasting update from the same resident. They report an incident of verbal abuse and intimidation by two nurse aides, Ruby and Beverley, and say they are contacting appropriate oversight or complaint channels. This disclosure introduces a more alarming dimension to the facility's reputation: the existence of hostile interactions that can undermine the safety and trust residents and families rely on. It serves as a reminder that, even in a facility with strong leadership and many dedicated staff members, individual experiences can diverge sharply, and concerns about dignity and respectful treatment must be taken seriously.

    The negative voices in the collection are equally forceful. One reviewer describes the administration as unprofessional and cold, with office staff appearing sloppy and not helpful during tours or interactions. The administrator is characterized as rude and lacking customer service, failing to engage with patients or introduce staff, and conveying an impression that the facility prioritizes financial concerns over genuine caregiving. The critique extends to staffing levels, with allegations that one aide is responsible for many patients - an unsustainable demand that can lead to neglect. The implication is that underfunded or mismanaged staffing translates into compromised patient care and resident distress.

    Other accounts amplify the concerns, portraying a facility that at times fails to respond to call lights and leaves residents unattended or distressed. One account references a mother who was neglected, left on a toilet with call lights ignored, and put in situations where other residents were screaming without intervention. The reviewer attributes these problems to understaffing and inconsistent care, noting that a significant portion of the staff are not providing the level of care promised or expected. The same review includes vivid warnings - frank statements about not sending loved ones there and even an admonition about serious lapses in basic daily care and medication management.

    The negativity is further compounded by specific, alarming anecdotes about medication and nutrition. For example, one reviewer claims that there was no RN on site to administer pain meds or manage TPN pouches, leading to treatment delays and hospitalizations for the patient. Food quality is criticized in several accounts, with troubling descriptions of inadequate meals that fail to meet dietary needs or patient expectations, including a single grilled cheese or a half-meal breakfast, and insufficient sides or beverages. Another reviewer reports that the facility did not adjust portions as advised by a dietitian, resulting in persistent under-portion meals during their stay. The combination of medication lapses and poor nutrition paints a troubling image of inconsistent clinical oversight.

    Amid the darker experiences, there are still threads of positivity. A reviewer mentions that their Aunt and Uncle recently moved in and are finding the experience very friendly and helpful, suggesting that positive experiences do exist within the same facility. Yet another note contrasts with a stereotype, acknowledging that some aides are punctual and kind, which highlights the variability in staffing and care. There are extenuating circumstances in several stories that imply a broader systemic issue - understaffing, management challenges, and the tension between profitability and patient welfare - that can lead to widely divergent outcomes for residents depending on who is on shift, which department is involved, and how leadership translates its vision into day-to-day practice.

    Taken together, these reviews depict a facility with real strengths and undeniable commitments to cleanliness, resident dignity, and compassionate care in some cases, alongside persistent and sometimes severe criticisms about staffing, responsiveness, and administrative culture in others. The most compelling throughline is the impact of leadership, staffing levels, and the consistency of practice across departments. When leadership appears engaged and departments cohere around a shared mission, families report transformative improvements and high praise. When staffing is stretched thin, when administrative communication falters, or when individual staff members fall short of the facility's stated standards, residents and families experience frustration, fear, and, in some cases, direct harm. For families evaluating this facility, the message is clear: investigate not just the facility's appearance or advertised programs, but also the consistency of staffing, the responsiveness of call lights, the availability of registered nursing staff, the quality of meals, and the handling of complaints and accountability. There are moments of outstanding care here, but several narratives strongly caution that conditions can vary dramatically from shift to shift and that vigilance and due diligence are essential for anyone considering placement.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Akron-Canton Regional (17 miles away) Akron-Canton Regional (17 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kent Healthcare And Rehabilitation in Kent, OH is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and nurturing environment where seniors can enjoy their golden years with peace of mind.

    Residents at Kent Healthcare And Rehabilitation can take advantage of various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished accommodation. For those who enjoy staying active, there is also a fitness room and outdoor space available. Additionally, the community offers gaming and small library rooms for entertainment. Wi-Fi and high-speed internet access are provided to keep residents connected.

    Care services at Kent Healthcare And Rehabilitation are comprehensive and designed to enhance the overall well-being of residents. With 24-hour call system and supervision, residents have peace of mind knowing that assistance is always available when needed. Trained staff members provide assistance with daily living activities including bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and in the correct dosage.

    The dining experience at Kent Healthcare And Rehabilitation is exceptional. The community accommodates special dietary restrictions to ensure that each resident's nutritional needs are met. Meals are prepared and served restaurant-style in a pleasant dining room setting.

    Residents at Kent Healthcare And Rehabilitation can enjoy an array of activities to keep them engaged and entertained. Concierge services are available to assist with any requests or planning needs. Fitness programs help promote physical well-being while planned day trips offer opportunities for exploration outside the community. Resident-run activities provide social interaction among peers, while scheduled daily activities ensure that there is always something interesting happening within the community.

    The location of Kent Healthcare And Rehabilitation is another advantage for its residents. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby, seniors have easy access to essential services and resources.

    Overall, Kent Healthcare And Rehabilitation provides an inviting assisted living community that prioritizes the well-being and comfort of its residents. With an array of amenities, care services, dining options, and activities, seniors can enjoy a fulfilling and enriching lifestyle in a supportive environment.

    Nearby Places of Interest

    Restaurants

    • Burger King (1 miles)
    • Swenson's Drive Inn Restaurant (1.1 miles)
    • Handel's Homemade Ice Cream & Yogurt (1.1 miles)
    • El Campesino (1.2 miles)
    • Taco Bell (1.5 miles)
    • Ray's Place (1.5 miles)
    • The Pub (1.6 miles)

    Pharmacies

    • Discount Drug Mart (1.1 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (1.7 miles)
    • Acme Fresh Market (2.8 miles)
    • Walgreens (2.9 miles)
    • Discount Drug Mart (2.9 miles)
    • CVS Pharmacy (3 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Nervous Dog Coffee Bar (5.3 miles)
    • Starbucks (5.8 miles)
    • Starbucks (5.8 miles)
    • Starbucks (6.1 miles)
    • Molly Brown Cafe (6.9 miles)

    Physicians

    • Unity Health Network (1.4 miles)
    • Person Centered Therapies (2.9 miles)
    • Western Reserve Surgery (3.2 miles)
    • Kent Imaging (3.2 miles)
    • Meyer Laura Dr Unity Health Network Stow (3.3 miles)
    • Crystal Clinic Orethapaedic Surgeons (3.3 miles)
    • Rafal Stachowicz MD (3.3 miles)

    Places of Worship

    • United Methodist Church of Kent (2.4 miles)
    • Holy Family Catholic Parish Stow Ohio (3.2 miles)

    Hospitals

    • Robinson Memorial Hospital (2.7 miles)
    • Med Center One-Streetsboro (5.7 miles)
    • Summa Western Reserve Hospital (6.9 miles)
    • University Hospitals (6.9 miles)

    Parks

    • Towner's Woods (3.8 miles)
    • Galt Park (4.4 miles)
    • Hudson Springs Park (6.2 miles)

    Transportation

    • Parta Stop 866 (4.2 miles)
    • U-Haul Moving & Storage (5.6 miles)

    Theaters

    • Cinemark Cuyahoga Falls And Xd (6.4 miles)

    Frequently Asked Questions

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