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3 from 28 reviews
5 stars
13
4 stars
1
3 stars
0
2 stars
2
1 stars
12
Overall Review of Kent Healthcare And Rehabilitation
common12 reviews mention this
Friendly, attentive staff stands out
Many residents and visitors describe the staff as kind, welcoming, and helpful.
A frequent theme in the reviews is that staff members feel friendly and approachable, with multiple people pointing to a welcoming first impression and consistently kind interactions. Several reviewers specifically praise nursing staff and aides as caring day to day. A few comments also contrast that not everyone is treated the same way, but overall the positive staff impressions are common.
caveat8 reviews mention this
Care response is inconsistent
Some reviews raise concerns about staffing levels and delayed or missed care.
While some reviewers describe attentive care, others report neglect tied to staffing constraints, such as residents being unattended, call lights not answered, and delays with medications. A few reviews also describe medical process problems, including concerns about medication timing and whether appropriate nursing support was available. These accounts directly conflict with the positive experiences and suggest the level of day-to-day support may vary.
common6 reviews mention this
Cleaning and odors divide opinions
Residents and visitors frequently mention the facility’s cleanliness and odor control.
Several reviews describe the facility as clean, with one noting there were no smells and others mentioning it smells good when you walk in. At the same time, more critical reviews include reports of an undesirable atmosphere alongside neglect-related complaints. Taken together, cleanliness is often praised, but it is not a universal experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Akron-Canton Regional (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Burger King (1 miles)
Swenson's Drive Inn Restaurant (1.1 miles)
Handel's Homemade Ice Cream & Yogurt (1.1 miles)
El Campesino (1.2 miles)
Taco Bell (1.5 miles)
Ray's Place (1.5 miles)
The Pub (1.6 miles)
Pharmacies
Discount Drug Mart (1.1 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.7 miles)
Acme Fresh Market (2.8 miles)
Walgreens (2.9 miles)
Discount Drug Mart (2.9 miles)
CVS Pharmacy (3 miles)
Cafes
Starbucks (1.4 miles)
Nervous Dog Coffee Bar (5.3 miles)
Starbucks (5.8 miles)
Starbucks (5.8 miles)
Starbucks (6.1 miles)
Molly Brown Cafe (6.9 miles)
Physicians
Unity Health Network (1.4 miles)
Person Centered Therapies (2.9 miles)
Western Reserve Surgery (3.2 miles)
Kent Imaging (3.2 miles)
Meyer Laura Dr Unity Health Network Stow (3.3 miles)
Kent Healthcare And Rehabilitation on seniors.fyi includes 9 photos including images showing interior, exercise equipment, decor, landscaping, outdoor, bedroom, rug, living room, and more.
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