Altercare Post-Acute Rehab Center
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1463 Tallmadge Road, Kent, OH 44240
For more information about senior living options: (844) 490-3973
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The staff are amazing; the nurses and aides are very nice, friendly, and warm. The therapists are encouraging, and the meals are amazing. The entire staff across daily and weekend shifts is 5 stars, offering high-quality care and clear communication with families. The facility is clean, with a low risk of infection. Family members are allowed to stay overnight to help and supervise care. The rooms are modern, roomy, and comfortable. Front desk receptionists are friendly and kind. Rehab therapy staff are wonderful and help patients get back on their feet (Rich and Sonya). Housekeeping staff (Pam and Ramona) provide daily care and help with laundry. Administrative staff (e.g., Erin Fromwiller) address concerns promptly. Meals are good, with hot, plentiful servings and dietary alternatives. The facility has a homelike, calm atmosphere due to its design and decoration. Transportation coordination for outpatient appointments is outstanding.
Altercare Brimfield reportedly lacks trained aides for wash-ups and does not have on-site occupational therapists, relying instead on college students. Physical therapy sessions were sometimes skipped, and their schedule was unpredictable. The facility did not provide baths for the patient during the stay, leaving family to wash her. There were safety concerns due to only one nurse per wing and undertrained aides. They claimed the patient's insurance would not cover additional rehab despite worsening progress. They were denied a return stay after discharge because a family member had used an unused bathroom, seen as punitive. Altercare Brimfield was described as "very subpar" relative to other centers. It was labeled not suitable for type 1 diabetics due to very bad care. A separate review of APRC described staff not reporting a resident's fall and failing to respond to calls, indicating poor safety and communication. Overall, concerns were raised about under-staffing and a lack of respect from staff.The experiences shared about Altercare facilities, particularly the Brimfield location, are a mix of praise and pointed frustrations that underscore how much location, staffing, and policy can shape post-hospital rehabilitation. On one hand, there are posts that describe Altercare as clean, welcoming, and well-run, with responsive staff and capable therapy teams. On the other hand, there are sustained criticisms about staffing levels, consistency of therapy, and day-to-day routines that mattered deeply to families during a vulnerable recovery period. The contrast is striking enough that readers come away with a sense that "Altercare" can mean very different things depending on which campus and which staff you encounter.
For a family facing post-acute rehab after a hospital stay, the Brimfield location initially seemed to carry the weight of strong official ratings. Yet that confidence was shaken by firsthand experiences that suggested the day-to-day reality did not always align with the accolades. The care team at Brimfield was described by some as under-staffed and lacking in trained aides, with college students filling roles more akin to go-fetchers than skilled caregivers. When memory issues were in play for a loved one, the need for supervision and assistance grew even more essential, but families found that there could be long stretches without a scheduled physical therapy session or any routine bath and personal care. The result, for several families, was a sense of uncertainty and a feeling that their loved one was not being consistently supported in essential activities like bathing, dressing, or mobility work.
Insurance and discharge decisions emerged as a particularly painful strand in some accounts. One family reported that their loved one's therapy progress had actually worsened, yet the facility claimed that the insurance would no longer cover post-acute rehab after two weeks. In another painful note, a request to return to Altercare Brimfield after a second hospital stay was denied not on clinical grounds but because an overnight family member had a shower incident in a bathroom not in use by a bedridden roommate. These anecdotes highlight how administrative policies and non-clinical judgments can influence the trajectory of a patient's recovery, sometimes in ways families perceive as punitive or opaque, rather than clearly aligned with care needs.
The story doesn't end with Brimfield. A strong counterpoint comes from a privately owned facility that families described as markedly better in several respects: trained aides and therapists who maintained a consistent routine, daily physical and occupational therapy, and an environment where families could stay overnight to monitor safety. In that setting, showering by family members was permitted, and therapy occurred like clockwork each day. The rooms were described as modern and roomy, and staff approachability and attentiveness were repeatedly praised. In those accounts, families felt welcomed to participate in care decisions and to be present to help keep their loved ones safe, which at times translated into better motivation and progress for the patient. The contrast between the Brimfield experience and this privately owned center underscored how much family involvement and staffing models can influence outcomes and overall satisfaction.
Across the broader set of messages about Altercare locations, there are many shining endorsements that appear to come from other campuses or from different shifts and teams. One post highlighted a Kent, Ohio location at 1463 Tallmadge Road as a post-acute rehab center with enthusiastic praise: 24/7 care, highly trained and friendly staff, and a sense that patients and families were genuinely cared for. Another voice described the staff - nurses, aids, therapists, and even support teams in dietary, housekeeping, and administration - as consistently compassionate, competent, and responsive to concerns. A few positive notes celebrated specific individuals and aspects, from exceptional therapy encouragement to delicious meals and clean facilities, and even gratitude toward administrators and support staff who helped smooth administrative processes and transportation for appointments. Some families also spoke to the depth of personal care, including kind words for nurses, aides, and wound-care teams, and appreciation for workers who went beyond the call to help a patient feel seen and valued.
Yet not all feedback was uniformly favorable. A minority of reviews flagged serious concerns about care for specific conditions, such as type 1 diabetes, where one commenter felt care was not adequate. There were also accounts of safety worries - claims that a grandparent or loved one fell and that communication about what happened and what would come next was lacking. In one family's experience, a PT-focused stay was hampered by what they perceived as understaffing and missed therapy sessions, and another case described inadequate maintenance and safety issues that understandably caused alarm. The phenomenon of mixed reports - some families feeling confident in the staff's expertise and empathy, others feeling gaps in attention or communication - appears repeatedly across the posts.
Taken together, these narratives convey a sense that Altercare can be excellent in some places and less satisfactory in others, with outcomes closely tied to the campus, the specific team on duty, and how much the family can be involved. A recurring theme is the impact of organizational structure on patient experience: some families view privately owned centers as offering a more individualized, family-inclusive atmosphere and steady therapy routines; others note that Altercare-branded facilities can deliver high-quality care and a positive environment, especially when staff are accessible and responsive and when communication from the administration is clear and supportive. The contrast between two different facilities - one perceived as corporate and the other as privately owned - emphasizes how the culture and policies of a single location can shape daily life for a patient and the peace of mind for their family.
For anyone considering post-acute care, these stories underscore the importance of looking beyond top-line ratings and seeking a current, on-the-ground sense of how a facility operates day to day. Ask about PT/OT scheduling regularity, bath and personal care routines, and how overnight family involvement is handled. Inquire about the staff mix, training, and turnover, and request recent feedback from families with patients in similar conditions (memory issues, diabetes, post-surgical rehab, or fall risk). It's clear that progress can happen quickly in one environment and stall in another, and even facilities with strong reputations can have days that fall short of expectations. With careful due diligence and conversations with staff and other families, it's possible to find a setting where the care team's expertise and the family's presence work together to support healing, safety, and, ultimately, a smoother path toward a better day-to-day quality of life.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Akron-Canton Regional (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Altercare Post-Acute Rehab Center in Kent, OH offers a comprehensive range of amenities and care services for individuals needing assisted living support. Our residents can enjoy the convenience of having a beauty salon on-site, where they can get their hair styled or receive other beauty treatments. They can also relax and unwind in front of their favorite TV shows with our cable or satellite TV options.
For transportation needs, we offer community-operated transportation as well as arrangements for non-medical transportation and transportation to doctors' appointments. Our computer center provides access to technology for those who wish to stay connected or engage in personal interests online.
Meals are served in our spacious dining room, with restaurant-style dining offering a pleasant atmosphere for socializing and enjoying delicious meals prepared by our staff. For those who may have specific dietary restrictions, we are able to accommodate special dietary needs.
Physical fitness is encouraged through the use of our fitness room and wellness center, where residents can participate in individual or group exercises tailored to their abilities. We also offer scheduled daily activities and resident-run activities that cater to various interests. Concierge services are available for any additional assistance needed.
Our fully furnished living spaces provide residents with privacy and comfort, complete with private bathrooms. Housekeeping services ensure that the environment remains clean and tidy.
Located conveniently nearby are five pharmacies, ensuring easy access to medications, as well as five physicians who can provide necessary medical care. Additionally, there are numerous restaurants nearby offering varied dining options and one transportation service should residents wish to explore the surrounding area. Places of worship and a hospital are also within close proximity.
At Altercare Post-Acute Rehab Center in Kent, OH, we strive to create a nurturing environment where residents feel supported while maintaining independence and enjoying an active lifestyle.
Altercare Post-Acute Rehab Center is located at 1463 Tallmadge Road, Kent, OH 44240 in Summit County, Ohio
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