478 South Sandusky Street, Delaware, OH 43015
For more information about senior living options: (866) 208-4318
Overall Review of Country Club Center V
Pros
Helen and Ryan were wonderful.- The staff are amazing and have stayed with the facility for a long time.
- Therapy and dining are great.
- The Country Club provides the best care of any facility.
- The therapy staff is very helpful in getting patients to meet their goals and return home safely.
- The food is great and the people are amazing.
- The staff handled quirks perfectly.
- The facility is beautiful with friendly, knowledgeable staff.
Cons
The facility is not recommended due to serious care lapses, including a resident who fell twice and lay on the floor bleeding with no X-rays performed. - The staff are described as understaffed and focused on money rather than patient care.
- The environment is dirty, with a nasty carpet that needs to be replaced.
- Families reported having to change sheets and take out trash themselves because staff did not.
- Residents were left in bed for days without being moved or monitored.
- The facility reportedly denied admission to patients lacking Medicaid, prioritizing government money over people.
- Injuries occurred from falls (including brain bleeding) with no apologies or explanations given.
- There is a call to shut the place down.
Review
Country Club Center V in Delaware, OH is best suited for families whose priority is a robust rehabilitation and skilled-nursing program driven by dedicated therapy teams and a well-maintained environment. For residents with a clear goal of returning home after a rehab stint, the facility’s strength is the therapy momentum, wound care, and a generally welcoming atmosphere from many staff members. This is not the right choice for those seeking a consistently flawless experience across all shifts or for families who expect flawless 24/7 supervision without exception. Alternatives are worth considering for memory-care needs, high safety concerns, or tighter financial transparency, where the risk of staffing gaps or policy gaps could otherwise loom large.
The strongest selling points are the therapy-driven outcomes and the long-tenured staff in many departments. Reviewers consistently credit therapy teams with helping patients reach goals, and praise wound-care and rehabilitation progress as a core value of the program. The dining experience and overall resident environment are frequently described as pleasant, with well-kept rooms and recent renovations reinforcing a sense of care and respect for residents’ comfort. When the facility operates smoothly, families see tangible gains in mobility, strength, and confidence, and the atmosphere feels capable of supporting recovery with professional backing.
Yet, the downsides are hard to ignore and reverberate through multiple families’ experiences. Understaffing and what some describe as a strong focus on funding can translate into delays in routine tasks, limited hands-on attention, and a sense that care is not consistently prioritized on every shift. Reports of residents not being moved or attended to promptly, along with serious safety concerns such as falls and head injuries, underscore real risk factors that cannot be dismissed. There are also voices describing gatekeeping on admissions tied to Medicaid or secondary insurance, which adds a layer of financial stress and uncertainty for potential residents who may actually be able to afford care but encounter opaque policies at the outset.
The positives can offset some concerns when families engage proactively and monitor care closely. A strong rehab trajectory, coupled with attentive therapy and a facility that staff generally keeps clean and orderly, can deliver meaningful progress toward discharge plans. When the care team is accessible and responsive, residents notice improvements in daily functioning and confidence, which makes the environment more tolerable despite periodic staffing gaps. The combination of experienced nursing presence in many shifts and a patient-centered rehab culture can create a path to meaningful recovery for those who can align expectations with operational realities.
Explicitly, those who may want to consider alternatives include families with residents who require near-continuous supervision or memory care. High fall risk, nonverbal or severely cognitively impaired patients, and any situation where 24/7 monitoring is non-negotiable are red flags here, conditions that have been associated with delayed responses and safety incidents in some reviews. Prospective residents relying on Medicaid or with complicated insurance needs may also encounter admission barriers or policy uncertainties that complicate planning. For such cases, facilities with clearer admission criteria and more predictable staffing patterns could provide greater peace of mind.
In practical terms, a decisive approach is recommended: visit with a careful checklist, request recent incident and staffing data, and meet both therapy leaders and the administrator. Ask about nurse-to-patient ratios on each shift, the specific steps taken after a fall or a delay in care, and how the facility handles high-acuity cases. Probe whether therapists consistently supervise transitions back home and whether changes in staffing affect the continuity of care. If these elements align with expectations and there is transparent communication about finances and admissions, Country Club Center V can be a strong fit for rehab-focused families. If not, lifting the search to facilities with steadier supervision and clearer access policies will be prudent.
50 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
John Glenn Columbus International Airport (22 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
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