Country Club Center V

478 South Sandusky Street, Delaware, OH 43015

For more information about senior living options: (844) 490-3973

4.1 from 27 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

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    Overall Review of Country Club Center V

    Pros

    • pro Helen and Ryan were wonderful.
    • pro Nurse Helen sat with the family and showed genuine care.
    • pro Country Club provides the best care of any facility the reviewer has worked with.
    • pro The therapy staff are friendly, engaging, and help patients return to normal as easily as possible.
    • pro Great food and amazing people.
    • pro The facility is wonderful.
    • pro If you have a loved one in need of skilled or rehab care, be sure to reach out to the team here - you will be glad you did.
    • pro Michelle Rice promoted this location, helping them find an excellent skilled nursing and rehabilitation facility.
    • pro They handled her quirks perfectly.

    Cons

    • pro They would not recommend the facility to anyone.
    • pro The facility is understaffed and appears to prioritize money over patient care.
    • pro The carpet is dirty and needs to be replaced quickly; the reviewer advises against placing anyone there.
    • pro Family members had to change sheets and empty trash because staff did not perform basic tasks.
    • pro The reviewer believes the place should be shut down.
    • pro The facility turned away a patient with Medicare, seeking a guarantee from secondary insurance and prioritizing government funding.
    • pro The patient suffered head injuries and brain bleeding after falls due to lack of 24/7 monitoring.
    • pro There were no apologies or explanations offered for the incidents.
    • pro Staff failed to provide timely basic care, such as delays in serving water and other essential needs.
    • pro The facility's reputation is questioned, with warnings that Medicare ratings can be misleading and overall reviews are poor.

    Review

    The collection of comments about the Country Club Rehab campus paints a portrait of a facility that inspires intensely mixed feelings. Some readers speak with high praise, calling it the best skilled nursing facility they have encountered, while others describe it as dangerous and negligent, a place where understaffing and cost-cutting overshadow patient care. The spectrum is wide, and the tone shifts dramatically from one reviewer to the next, suggesting that experiences at this campus can vary greatly depending on the day, the staff on duty, and the particular needs of each resident.

    On the more alarming end of the spectrum, several accounts recount serious safety and care failures. One reviewer describes a father who fell twice in a week, lay bleeding on the floor, and did not receive X-rays for a head injury. This account emphasizes systemic problems - understaffing, delayed assistance with meals, and a perception that money drives decisions rather than patient well-being. The same commenter notes a lack of apologies or explanations after frightening incidents and accuses the facility of requiring constant supervision by family members to ensure basic tasks are completed. There are also stories of being asked to take on tasks like changing sheets or emptying trash because staff did not respond promptly, and a strong admonition to avoid placing anyone you love there. Another reviewer echoes the concern about understaffing and sheds light on a specific incident in which a family member with dementia experienced delays in basic needs and suffered head injuries after falling from a bed, with subsequent ICU stays and no apparent accountability.

    The most visceral critique centers on perceived financial motives. A number of comments accuse the facility of prioritizing government-funded insurance over private payers, suggesting that decisions about admission or care are biased toward Medicaid or Medicare and that alternative financial arrangements are not explored. One reviewer explicitly claims the facility turned away a mother with in-network Medicare because it sought a guarantee from secondary insurance, implying that the facility's revenue calculus can overshadow patient needs. These accusations contribute to a narrative of distrust and concern about transparency and fairness in financial dealings, even as other reviews highlight successful arrangements and positive experiences with payments and admissions.

    Despite these troubling episodes, there are strong countercurrents of praise that present Country Club as a place where dedicated professionals excel and where patients make meaningful recovery. Several reviewers celebrate the staff as compassionate, knowledgeable, and long-tenured, with particular gratitude for individuals like Nurse Helen and staff member Ryan, who stood out by sitting with a family, showing genuine interest, and providing emotional support during a difficult time. One reviewer emphasizes that Helen's kindness and Ryan's support were the only reasons for giving even a single star. This perspective underscores the emotional and relational dimensions of care - the reassurance that a patient is seen, heard, and cared for as a person, not just as a set of medical needs.

    Therapy and rehabilitation receive frequent praise from those who had positive experiences. Several comments commend the therapy team for being engaged, goal-oriented, and effective in helping patients regain independence and return home. Wound care and overall rehabilitation are highlighted as strong points by reviewers who felt the therapy staff were instrumental in achieving meaningful progress. In these accounts, families describe transitions that were smooth, with welcoming staff and a sense of peace of mind about their loved one's treatment plan. The positive testimonials emphasize a bright contrast to the grimmer experiences, suggesting that when staffing levels and attention to patient needs align, the facility can deliver high-quality care and tangible improvements.

    Environmental quality and facility presentation also appear in the reviews as a point of both pride and concern. Some comments note new renovations, clean facilities, and a comfortable setting that contribute to a positive experience. Others point to a harsh contrast - places where carpet wear and general upkeep were criticized as not up to par. The juxtaposition hints at a facility undergoing change, with some areas and experiences improved while others lag behind, depending again on which staff member is responsible for the shift and what resources are allocated on a given day.

    Finally, several readers recount deeply personal experiences that reflect a wide range of outcomes. Some family members express gratitude for the care their loved ones received, noting that staff took the time to get to know them, responded quickly to needs, and created a nurturing environment that helped during difficult health declines. There are even testimonials from relatives who felt the care was so compassionate and effective that they would confidently recommend the facility to others and, in some cases, specifically mention the support of a particular caregiver or administrator who made a tangible difference. In contrast, other families recount the sorrow of losing a loved one in this setting, yet still acknowledge that certain staff members did their best to provide support during those final days.

    Across these many voices, a few recurring themes emerge. Safety and staffing levels are a central concern for those who had negative experiences, with falls and slow responses highlighted as key incidents that shaped their impressions. Financial dynamics and admission practices surface as controversial topics, generating distrust among some families who feel the facility prioritizes reimbursement structures over patient needs. Yet, amid the complaints, there are enduring affirmations about compassionate staff, effective therapy, and a welcoming, well-maintained environment that leaves others convinced that Country Club can deliver excellent care when conditions are favorable. The narrative is not monolithic; it reflects a place of contrasts, where care quality can be exemplary in some cases and deeply troubling in others, often depending on the people and resources available at any given moment.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (22 miles away) John Glenn Columbus International Airport (22 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Country Club Center V, an assisted living community located in Delaware, OH. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our fully furnished apartments feature cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Residents can enjoy the beautiful outdoor space and garden area, perfect for relaxation and leisure. Our restaurant-style dining offers delicious meals prepared by our experienced culinary team, with special dietary restrictions taken into consideration.

    At Country Club Center V, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure that each resident's healthcare needs are met. Additionally, our mental wellness program promotes emotional well-being through various activities and support.

    Residents have the opportunity to participate in resident-run activities as well as scheduled daily activities organized by our staff. Whether it's engaging in social events or pursuing personal hobbies in our small library, there is something for everyone to enjoy.

    Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, residents have easy access to essential services and amenities within close proximity to the community.

    At Country Club Center V in Delaware, OH, we strive to provide a warm and caring environment where residents can thrive while receiving the assistance they need. Experience a fulfilling lifestyle in our welcoming assisted living community.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (7.9 miles)
    • Walgreens (8.7 miles)
    • Discount Drug Mart (9.9 miles)
    • CVS Pharmacy (10 miles)
    • Walgreens (10.3 miles)

    Restaurants

    • Chipotle Mexican Grill (1 miles)
    • Old Dog Alehouse & Brewery (1.1 miles)
    • Amato's Woodfired Pizza (1.1 miles)
    • Hamburger Inn (1.1 miles)
    • Restoration Brew Worx (1.1 miles)
    • Buns Restaurant (1.2 miles)
    • Old Bag Of Nails Pub (1.2 miles)

    Cafes

    • Eva's Italian Gelato Cafe (1.1 miles)
    • Panera Bread (7.3 miles)
    • Starbucks (7.4 miles)
    • Starbucks (8.7 miles)
    • Starbucks (8.8 miles)
    • Dells Homemade Ice-Cream & Coffee (9.3 miles)
    • Tim Hortons (11 miles)

    Physicians

    • OhioHealth Surgical Associates (1.1 miles)
    • Delaware Surgical Specialists (1.1 miles)
    • Hanger Prosthetics & Orthotics (1.1 miles)
    • Central Ohio Urology Group (1.8 miles)
    • Arena Eye Surgeons (1.8 miles)
    • Smith Clinic (2.3 miles)
    • Infinite Smiles (6.3 miles)

    Hospitals

    • OhioHealth Grady Memorial Hospital (1.9 miles)

    Parks

    • Carson Farms Park (2.1 miles)
    • Veterans Park Splash Pad (2.2 miles)
    • North Road Park (6.2 miles)
    • Concord Park (7.5 miles)
    • Blues Creek Park (9 miles)
    • Highbanks Metro Park (9.4 miles)
    • Glacier Ridge Metro Park (10.6 miles)

    Places of Worship

    • Saint Barnabas The Apostle Antiochian Orthodox Church (2.3 miles)
    • Bellpoint United Methodist Church (5 miles)
    • All Shepherds Lutheran Church (6.3 miles)
    • St. John Neumann Catholic Church (9.6 miles)
    • Genoa Baptist Church (10.4 miles)

    Frequently Asked Questions

    Where is Country Club Center V?

    Nearby Communities

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