The Laurels Of West Carrollton

Pros

• The staff at The Laurels of West Carrollton is exceptionally helpful and kind, providing wonderful care for residents.
• Residents enjoy a variety of activities such as bingo, crafts, and outings, fostering a sense of community.
• The facility is clean and well-maintained, with no unpleasant odors, creating a pleasant environment for residents.
• One resident mentioned that the food was good and hot, contributing to a positive dining experience.
• Families appreciate the rearrangement of rooms to accommodate mobility aids, ensuring comfort for their loved ones.
• Many residents express happiness and satisfaction with their care, indicating they want to stay as long as possible.

Cons

• The staff at The Laurels of West Carrollton were often rude and unresponsive, with some residents waiting hours for basic care after using the call light.
• One resident experienced a fall in the Memory Care Unit and lay on the floor for hours without proper attention or medical reporting.
• The facility failed to provide adequate care for a resident who had significant health needs, resulting in serious injuries that went unaddressed until family intervention.
• Some reviews described the environment as depressing and overcrowded, leading to concerns about the overall quality of life for residents.
• Residents reported feeling ignored and forgotten, with one individual not receiving timely assistance for essential needs like changing diapers or getting water.
• There were complaints about poor food quality, which many found unappetizing and inadequate during their stay.
• Staff frequently relocated residents without permission or communication, causing confusion regarding their care plans and medical records.
• Families expressed disappointment over the lack of engagement activities for residents, leading to feelings of isolation within the facility.

Review

The Laurels of West Carrollton, a facility dedicated to offering respite and long-term care services, has elicited a range of responses from families regarding the quality of care provided. For some families, experiences have been overwhelmingly positive, highlighting the compassionate staff and well-maintained environment. One family member noted that their mother, who has dementia, is currently in the facility receiving care. They expressed satisfaction with the kindness and attentiveness of the staff, specifically mentioning that the nurse attending to her was considerate and reassuring. This sentiment was echoed by another family member whose loved one has also benefited from personalized attention and a supportive atmosphere.

However, amid these favorable accounts are alarming concerns raised by other families about lapses in care that can significantly impact residents' well-being. A distressing story emerged from one reviewer recounting how their mother fell in the Memory Care Unit and lay on the floor for several hours before assistance arrived. The account details negligence in communication regarding the incident; rather than sending her for immediate medical evaluation after sustaining a head injury, staff appeared focused on downplaying the event by simply bandaging her head and placing her back in bed without further assessment. Describing an incident where critical medical records were not transferred properly during a room change further compounded fears about oversight at this facility.

In addition to issues surrounding physical safety protocols, complaints about personal hygiene and neglect were prevalent across several reviews. Another family recounted distressing moments when they visited their loved one only to find them unbathed for weeks on end or with unclean hands and nails—an unacceptable standard of care for individuals requiring assistance due to cognitive decline or physical limitations. Such oversights raise pressing questions about staffing levels and overall dedication to ensuring residents receive necessary daily attention, particularly as many residents struggle with conditions like dementia.

Conversely, there are families who laud The Laurels for what they perceive as exceptional rehabilitation services and social engagement opportunities offered to residents. Activities such as bingo nights, crafts projects, outdoor visits, and communal meals seemed to foster a sense of community among those residing at The Laurels. Many families reported observing laughter and camaraderie among residents engaging positively within shared spaces—elements considered essential for mental stimulation among individuals coping with memory-related challenges.

Despite some positive observations about activities available within The Laurels’ program offerings or favorable interactions with specific staff members—many reviewers noted that responsiveness could vary widely between shifts or individual nurses assigned to different patients—as evidenced by reports detailing significant delays in addressing basic needs such as bathroom assistance or feeding timelines. This inconsistency left some families feeling anxious while navigating crucial decisions regarding their loved ones' ongoing care needs.

Overall sentiments towards The Laurels seem shaped largely by individual circumstances; experiences varied greatly based on which nurse was assigned to particular patients during given shifts or how adequately staffing responded amid busy periods throughout each day’s schedule. For every glowing review praising attentive caregivers who made lasting impacts on resident wellness through encouragements toward rehabilitation goals—in stark contrast exist heart-wrenching testimonials detailing preventable incidents leading to irreversible decline at this same residence—all underscoring an urgent need for consistency within quality control measures designed around safeguarding vulnerable populations susceptible due both age-related impairments as well environmental stresses associated with prolonged institutionalization.

Restaurants

• Yellow Rose Nightclub (0.6 miles)
• Yaffa Grill And Market (0.8 miles)
• Perkins Restaurant and Bakery (0.9 miles)
• P.F. Chang's China Bistro (1.5 miles)
• McDonald's (1.5 miles)
• McDonald's (1.6 miles)
• Sonic Drive-In (1.8 miles)

Theaters

• Cinemark Dayton South 16 + XD (0.8 miles)

Parks

• Cox Arboretum MetroPark (0.9 miles)
• Rosewood Park (4.6 miles)
• Hills & Dales MetroPark (5.3 miles)
• Lincoln Park (5.4 miles)

Hospitals

• Kettering Health Breast Center (1 miles)
• Life Care Hospitals-Dayton (1.1 miles)
• Kettering Medical Center (4.1 miles)
• Dayton Children's Outpatient (4.2 miles)

Physicians

• Sycamore Internal Medicine (1.1 miles)
• Miamisburg Family Practice (1.2 miles)
• Dayton Colon & Rectal Center (1.6 miles)
• Sanderman Frank III, DDS (1.6 miles)
• Kirkland Family Practice (1.6 miles)
• Advanced Dermatology (1.7 miles)
• Amol Soin (1.7 miles)

Places of Worship

• West Carrollton Church of the Nazarene (1.2 miles)
• Mount Carmel Missionary Baptist Church (5.9 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• Discount Drug Mart (2.7 miles)
• Home Med Equipment & Respiratory (3.1 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.4 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.7 miles)
• Starbucks (5.4 miles)
• Warehouse 4 (6.2 miles)