The Laurels Of West Carrollton
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Information last verified:
115 Elmwood Circle, West Carrollton, OH 45449
For more information about senior living options: (844) 490-3973
The nurses and aides are great, and the staff genuinely care for the residents. DeAra Turner is amazing and always on top of appointments, making it easier for families to stay involved. DeAra Turner is a wonderful representative of The Laurels and is very good with the patients. The therapy department is unmatched, with Megan delivering excellent therapy. The staff across departments—nurses, doctors, physical therapy, admissions, front desk, and dietary—are superb. The facility is clean, well maintained, and feels welcoming, like a home away from home. The transportation team is courteous, helpful, and attentive to patients. Jessica Allen and the admissions team are helpful, providing thorough tours and answering questions. The Laurels has been a saving grace for many families, offering compassionate care and support. The care and compassion shown by the staff are highly commendable.
They felt there were too many problems during the MIL’s seven-month stay and would strongly recommend not placing a loved one there. They claim therapy services were started without contacting the POA and were billed to him. They allege the MIL was removed to a dermatologist appointment for a biopsy, and they were not notified. They say the family was not called for the Christmas holiday meal, despite staff claiming everyone was contacted. They report that staff told them everyone was called, yet the family was never informed. They describe Gretchen’s response as dismissive, saying she was human and mistakes happen. They labeled the facility as the worst nursing home ever, citing lazy and unhelpful staff. They criticized a social worker for a lack of empathy, professionalism, and advocacy, noting she failed to secure extended stay or proper placement. They asserted that the memory care unit lacked bed or chair alarms, contributing to a catastrophic fall and the resident’s death.The Laurels of West Carrollton is best suited for families prioritizing strong rehabilitation outcomes, where therapy teams and attentive staff can drive substantial improvements in short-term stays. This community consistently earns praise for the quality of physical therapy, occupational therapy, and nursing care, with residents often returning home safer and stronger. It also appeals to families who rely on dependable transportation and appointment coordination, as the transportation team and front-desk staff are repeatedly described as warm, professional, and instrumental in keeping schedules intact. The atmosphere tends to feel like a home-away-from-home, with a welcoming front office, active programming, and a community-oriented spirit that shows up in volunteer partnerships and monthly events. For families evaluating post-acute rehab, this is a facility that can deliver tangible gains, especially when the goal is to restore function and regain independence.
That said, several reviewers rightly flag the Laurels as a place where alternatives may be worth considering. The most pressing red flags center on administration and communication, particularly around family involvement and power-of-attorney processes. Instances are noted where therapy services or other care decisions were billed or changed without proper POA approval, raising questions about consent and oversight. For families that require consistently tight communication with administrators or social workers, the variability reported in some interactions can be unsettling. Memory care and safety concerns appear in multiple accounts, including reported incidents of falls, delayed call-light responses, and, in at least one stark account, questions about how a resident’s care was managed when a health crisis arose. Those who need a tightly controlled, highly predictable environment may want to compare options with facilities that emphasize uniform communication protocols and stronger memory-care safety nets.
The facility’s strongest advantages lie in its care teams and the everyday reliability of therapy and nursing staff. Reviews repeatedly highlight the dedication, kindness, and responsiveness of nurses, aides, and therapists, with particular praise for individual caregivers who go above and beyond. The rehabilitation department is repeatedly described as top-tier, delivering substantial progress in a structured, patient-centric fashion. Cleanliness and a welcoming, well-maintained physical plant reinforce a sense of safety and dignity, while meal service and activity programming add to the overall quality of life for residents. Transportation and admissions personnel, especially DeAra Turner in scheduling and Jessica Allen in admissions, emerge as standout anchors, ensuring families feel informed and involved even from a distance. For residents who value straightforward access to therapy, reliable transport to appointments, and a friendly, respectful environment, these strengths carry real weight.
On the other hand, the cons raised by some families cannot be dismissed. Several reviews recount frustrating experiences with social workers and admissions staff, including perceived insensitivity, lack of follow-through, or disjointed communication around discharge planning and medication continuation. Reports of long wait times for call lights, some cleanliness concerns, and occasional negative interactions with staff point to staffing pressures that can affect daily safety and comfort. In memory care, there are cautions about safety protocols and the consistency of care, including potential delays in addressing changes in residents’ needs and the adequacy of alarms and monitoring. Then there are remarks about the culinary program, with a subset of residents and families feeling that meal quality or variety could be improved, and a few who experienced less-than-ideal responses to concerns about dietary needs. Taken together, these issues show that experiences at the Laurels vary notably by shift, department, and individual caregiver.
The evidence suggests a practical calculus for families deciding whether to move forward here. The Laurels of West Carrollton can deliver life-changing rehab outcomes when therapy teams are coordinated with engaged families and POAs, and when administration maintains transparent, timely communication. The positive experiences, exceptional therapy, compassionate nursing, clean surroundings, and a staff that residents and families describe as genuinely caring, often outweigh the negatives for those whose primary objective is recovery and return home. However, for families seeking seamless administrative processes, unwavering safety guarantees across all living areas, and flawless memory-care oversight, alternatives may offer more consistency. The venue’s variability means that the decision should hinge on a candid, on-site assessment of current staff performance, the specific care needs of the loved one, and the facility’s ability to demonstrate reliable communication and safety practices during a trial stay.
Practical next steps: schedule a multi-day visit during different shifts to observe call-light response times, talk directly with the therapy lead about daily minutes and goals, and request a candid tour of the memory-care unit to see how safety procedures are implemented in real time. Ask for samples of discharge plans, medication transition processes, and POA authorization workflows to assess whether the administration aligns with expectations. Speak with the admissions director and social worker about how they handle family updates, incident reporting, and escalations, especially for complex cases or long-term stays. If these conversations reveal clear, consistent protocols and responsive communication, The Laurels of West Carrollton becomes a highly compelling option for rehab-focused care and compassionate daily living. If not, alternatives that foreground steadier governance, stronger memory-care safeguards, and more predictable operations should be explored to avert avoidable stress for both resident and family.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels Of West Carrollton in West Carrollton, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for all grooming needs and a fully equipped computer center for staying connected. Residents can enjoy delicious meals in the dining room with restaurant-style service or choose from three nearby cafes. There is also a gaming room and small library for entertainment and relaxation.
For physical fitness, there is a fitness room and outdoor space for exercise and leisurely walks. Housekeeping services are provided to ensure a clean living environment. Each resident has their own private bathroom for convenience and privacy, and Wi-Fi/high-speed internet is available throughout the community.
The Laurels Of West Carrollton provides comprehensive care services including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that residents take their medications as prescribed. Special dietary restrictions can be accommodated through diabetes diets and meal preparation services.
To keep residents socially engaged, the community offers concierge services, resident-run activities, scheduled daily activities, fitness programs, and planned day trips. There are also various nearby amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Transportation arrangement services are provided both for non-medical needs as well as transportation to doctors' appointments. Move-in coordination is available to assist new residents in settling into their new homes. A wellness center is on-site to address any mental health concerns.
Overall, The Laurels Of West Carrollton provides a supportive and engaging environment for seniors who require assistance with daily activities while promoting their overall well-being.
The Laurels Of West Carrollton is located at 115 Elmwood Circle, West Carrollton, OH 45449 in Montgomery County, Ohio
The Laurels Of West Carrollton on seniors.fyi includes 11 photos including images showing bedroom, healthcare, interior, landscaping, outdoor, building, flag, grass, and more.
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Interior
Outdoors
Bedroom
Dining
Landscaping
Outdoor
Exercise Equipment
Conference Room
Healthcare
