3421 Pinnacle Road, Dayton, OH 45418
For more information about senior living options: (844) 490-3973
The collection of reviews about The Respiratory & Nursing Center of Dayton on Pinnacle Road in Moraine presents a deeply mixed portrait. Some readers describe a dramatic and authentic turnaround, while others recount ongoing struggles and serious concerns. Taken together, the accounts form a complex mosaic of a facility in flux - performing at a high level for some residents and families, but failing to meet expectations for many others. The contrast is especially sharp because the building houses a ventilator/respiratory unit and serves patients with serious, life-limiting needs.
A prominent thread in the feedback is a narrative of transformation. Reginald Graham speaks to a powerful shift from "rock bottom" to "redemption," praising a remodeled vent and respiratory unit, a visibly improved culture, and a new level of accountability. He highlights frontline leadership and approachable managers such as Jernai Jennette, Tonya Martin, and Meghan, who "looked me in the eye," offered straight answers, and consistently prioritized the residents' needs. For Graham, the difference is not superficial - a true change in how care is delivered, not merely a cosmetic polish. In this voice and others, the facility is credited with bringing back dignity, professionalism, and a sense of purpose to a place once described with fear and disappointment.
Other reviewers echo this positive assessment in more direct, personal terms. Several describe wonderful, caring staff and a dedicated team: phrases like "great team," "kind/caring staff," and "awesome therapy department" surface repeatedly. A few accounts simply proclaim that staff take pride in caring for residents, and that the facility's ongoing work has yielded staff who are responsive, engaged, and patient-focused. One reviewer even notes that the center has worked hard to create a culture where residents feel seen and valued, with a particular emphasis on the respiratory/ventilation support that many patients require. For some families, the current state of care feels like a meaningful achievement worth recognizing and supporting.
Yet a substantial portion of feedback is firmly negative, painting a troubling contrast to the redemption narrative. Descriptions include the facility being "like something out of a horror movie" at the present time, with dirtier conditions, high costs, and a sense of neglect. Specific complaints include dirty environments, the use of rags instead of wipes, and the use of reusable bed pads that might have been soiled by others. Reported operational failures - such as bed TV not working upon arrival, and call lights that stay unanswered or take a long time to respond - paint a picture of a place where basic comforts and timely assistance are not reliably available. Several reviewers stress that independence becomes essential for anyone who needs help, because waiting for assistance can be prolonged and frustrating.
There are also troubling allegations of disrespect and poor treatment. One account mentions a theft of a sentimental item within a month of a resident's stay. Another reports staff who allegedly failed to respond to call lights, or who spoke to family members in a condescending or dismissive manner, including a claim that a nurse or aide told a patient they were "faking" when they clearly were not. There are repeated references to medication timing and changes of adult incontinence supplies, with some reviewers accusing staff of neglect or neglectful behavior that "needs to be avoided at all costs." The sentiment of some reviewers is that, despite occasional praise, the reality for many residents and families is a struggle to receive timely, respectful, and thorough care.
There are also nuanced viewpoints within the mixed feedback. A number of reviewers acknowledge that the facility is not perfect and that "no nursing home is perfect," while still praising the dedicated individuals who remain committed to their residents. Some accounts mention specific departments - the respiratory unit, the dialysis/ventilator capabilities, and the therapy team - as bright spots that deliver positive outcomes even when other parts of the experience fall short. Others celebrate personal connections with staff, noting that some caregivers "go the extra mile" and that a resident on ventilator support or dialysis could have a hopeful recovery or meaningful improvement with the right care. In other words, there are both highs and lows within the same facility, depending on the shift, unit, or staff member involved.
A few reviewers explicitly grapple with the facility's business model and environment. One reader identifies the center as a for-profit institution where "administration cares only about profits," implying systemic incentives that may undermine patient-centered care. This perspective paints a broader context for the complaints about maintenance, outdoor spaces, and the breadth of activities offered. Such comments suggest that, for some families, the financial framework of the facility colors their expectations and experiences, shaping how they perceive the quality and prioritization of care.
In sum, the narratives about The Respiratory & Nursing Center of Dayton present a facility with a meaningful story of renewal for some residents and families, tempered by persistent, serious concerns for others. The positive voices highlight a real transformation - the remodeling of spaces, the presence of on-duty respiratory therapists, the engagement of leadership, and a cadre of staff who are described as dedicated and responsive. The negative voices, by contrast, describe dirtier conditions, delayed or unresponsive care, medication and supply gaps, alleged theft, and a perception that profit motives may overshadow compassionate care. For families considering care at this center, the message is clear: the experience can vary dramatically, and prospective residents and their loved ones should seek current, direct insight - talk to the social services team, admissions staff, and a range of current residents and families to understand what a stay might look like today and how the facility handles issues as they arise.
Pinnacle Pointe Nursing & Rehabilitation Center is an assisted living community located in Dayton, OH. The community offers a wide range of amenities to enhance the residents' quality of life.
Residents have access to a beauty salon where they can maintain their personal grooming needs. They can enjoy their favorite television shows with cable or satellite TV in the comfort of their own room. Community-operated transportation is available for residents to run errands or participate in outings.
For those who enjoy technology, there is a computer center with internet access. The dining room provides restaurant-style dining for residents to enjoy delicious meals prepared by the staff. The fitness room helps residents stay active and maintain their physical health.
Each room is fully furnished and comes with its own private bathroom. Housekeeping services are provided to ensure cleanliness and comfort. Residents can relax in the gaming room or spend time in the outdoor space such as gardens.
A small library is available for those who love reading, and there is also a wellness center that offers various programs to support mental well-being. Wi-Fi/high-speed internet ensures residents stay connected with loved ones.
In terms of care services, Pinnacle Pointe Nursing & Rehabilitation Center provides around-the-clock call systems and supervision for resident safety. Assistance with daily activities such as bathing, dressing, and transfers are available. Medication management and diabetes diet support are provided as well.
Residents with special dietary restrictions will have their needs catered to by the dining service team. Transportation arrangements can be made for non-medical purposes or for attending doctors' appointments.
The community offers a variety of activities including fitness programs, planned day trips, and resident-run activities. Concierge services are provided to assist residents with any requests or inquiries they may have.
Pinnacle Pointe Nursing & Rehabilitation Center benefits from its convenient location near two cafes, three parks, four pharmacies, 34 physicians, 18 restaurants, two places of worship, one theater nearby, and six hospitals. This ensures that residents have easy access to amenities and services in the surrounding area.
Overall, Pinnacle Pointe Nursing & Rehabilitation Center provides a comfortable and supportive environment for individuals who require assisted living services. With a range of amenities, care services, and nearby attractions, residents can enjoy a fulfilling and vibrant lifestyle.
Pinnacle Pointe Nursing & Rehabilitation Center is located at 3421 Pinnacle Road, Dayton, OH 45418 in , Ohio
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