Laurels of Worthington

Pros

• The Laurels in Worthington provides a very positive stay.
• The staff works well together, which positively affects patient care.
• The activities staff are encouraging and motivate patients to participate.
• The therapy team is professional and hands-on with residents.
• The staff push and encourage residents, leading to better outcomes.
• They coordinate transportation to medical appointments to ensure continuity of care.
• The memory care unit offers a great calendar of activities that keeps residents engaged.
• The therapy department is amazing, showing true empathy and care.
• The nursing staff are exceptional, delivering kindness and professionalism.
• The facility is clean, well-kept, and welcoming.
• The reception/front desk staff are professional, courteous, and helpful.
• The Laurels is a gem with outstanding staff and therapy teams.

Cons

• The Laurels is described by some reviewers as horrible, with bad care, medication issues, and slow responses to patient needs.
• The building is old and in need of updates, with small rooms.
• Aides are slow to respond to call buttons and do not communicate effectively with families.
• Nurses and staff are sometimes described as rude or uncaring, with reports of mismanagement and poor hygiene practices.
• There are accounts of abuse or threats by a staff member toward residents.
• Administration is criticized for being unresponsive and lacking transparency during crises like COVID-19.
• Some reviewers warn against sending loved ones there due to safety and quality concerns.
• Patients were reportedly discharged prematurely, leaving families to handle major care needs at home.

Review

Laurels of Worthington is best suited for families seeking active, outcomes-focused rehabilitation and memory-care support, delivered by a highly engaged therapy team and nursing staff. The community shines for short-term recovery after surgery or hospitalization, with therapists who staff consistently and push residents toward real improvements. For listeners who want transportation coordination, clear progress updates, and a care environment that emphasizes teamwork across aides, nurses, and therapists, Laurels tends to deliver. The environment supports re-engagement: residents respond well to structured activities, and families frequently note that staff communication and a supportive atmosphere help them feel informed and involved in care decisions.

That practicality comes with clear caveats. Alternatives may make sense for families prioritizing a newer building, larger private rooms, or a consistently ultra-tight staff availability on weekends and holidays. Several reviewers describe the building as aging and the rooms as small, with occasional concerns about pace of service and attentiveness when calls for help come in during busy periods. There are also accounts - though not universal - of variability in day-to-day experiences, including negative encounters around responsiveness, cleanliness, and incident handling. For families seeking a modern, up-front impression or a fixed protocol for every shift, it's wise to explore other options as part of a comprehensive comparison.

The strongest positives align closely with the rehab mission: therapy teams that are large enough to meet patient load, seasoned nursing staff, and a front-line culture of care. Families repeatedly praise the therapists for being hands-on, clear, and motivating, and they commend staff across the board for kindness and professional continuity. The facility's emphasis on family communication, transportation for appointments, and coordinated care plans tends to translate into faster progress and fewer logistical headaches for loved ones. The memory-care unit receives particular praise for staff patience and engaging activities, which matters greatly for residents with dementia-related needs. These strengths can meaningfully offset the drawbacks of an older building and occasional operational gaps.

For families prioritizing a therapy-forward pathway, several practical considerations help shape a responsible choice. During tours, verify current therapy staffing levels and how caseloads are managed, ask about weekend coverage, and request a sample care plan to see how progress is tracked. Inquire about private-room availability or the typical room size if privacy matters, and probe housekeeping and meal service reliability as part of daily quality checks. Speak with a social worker or therapy director about discharge planning and post-acute transitions, and request opportunities to speak with recent families about their experiences. A candid conversation with administration about expectations and escalation channels can reveal how well the operation handles problems before they escalate.

The community's mixed reputation requires a disciplined, evidence-based decision posture. A substantial portion of reviews extol exemplary care, transparent communication, and dedicated staff who treat residents like family. Yet there are serious, specific complaints about understaffing at times, slow response to calls, and incidents that raise red flags for safety and respect. This split underscores the reality that Laurels can deliver outstanding rehab results and compassionate day-to-day care, but outcomes may hinge on current leadership effectiveness, staffing patterns, and the particular unit in question. Families should weigh the probability of consistently positive interactions against the risk of sporadic service gaps, and should validate current performance metrics during a first-hand visit.

In sum, Laurels of Worthington represents a pragmatic, high-value option for recovery-focused care and memory support when a robust therapy program and attentive nursing staff are the primary objective. It is a strong fit for families willing to tolerate an older facility and the potential for weekend staffing variability, provided that the goal is meaningful rehabilitation and ongoing family involvement. If modernization, private rooms, or uniformly flawless day-to-day responsiveness are non-negotiable, alternatives deserve serious consideration. A deliberate, informed tour and a conversation with both therapy leadership and administration will reveal whether Laurels aligns with the specific care goals and safety expectations of the loved one.

Restaurants

• Tony's Coneys (1.2 miles)
• McDonald's (5.5 miles)
• Subway (7.8 miles)
• Roosters (8.2 miles)
• Flyers Pizza & Subs (8.5 miles)
• Ten Mile Inn (9.7 miles)
• Wendy's (9.8 miles)

Cafes

• Starbucks (5 miles)
• Panera Bread (12 miles)
• One Line Coffee (13.2 miles)
• Starbucks (14.3 miles)

Pharmacies

• Kroger Pharmacy (5.5 miles)
• CVS Pharmacy (7.6 miles)
• Walgreens (7.6 miles)
• CVS Pharmacy (10.1 miles)
• Solutions Care Pharmac (10.2 miles)
• CVS Pharmacy (10.7 miles)
• Walgreens (10.7 miles)

Physicians

• Ohio Ent & Allergy Physicians (5.6 miles)
• Grove City Family (5.6 miles)
• Flowers Family Practice (8.6 miles)
• Doctors Hospital (10 miles)
• Central Ohio Cardiovascular (10.1 miles)
• Greater Ohio Cardiology (11 miles)
• Hilltop Family Health (11.2 miles)

Hospitals

• Mount Carmel Grove City (5.9 miles)
• Nationwide Children's Hospital (14.3 miles)

Parks

• Battelle Darby Creek Metro Park (6.5 miles)
• Freedom Park (8.3 miles)
• Stoneridge Park (8.8 miles)
• Rest Area (11 miles)
• Prairie Oaks Metro Park (12.7 miles)
• Schiller Park (13.2 miles)
• Scioto Mile - Promenade/Riverfront (13.6 miles)

Places of Worship

• Lighthouse Community Christian Church (8.3 miles)
• Grace Evangelical Church (12.1 miles)
• Southern Baptist Convention (12.4 miles)
• St Simon & Jude Church (12.4 miles)
• Trinity Evangelical Lutheran Church (13.6 miles)
• St Christopher Church (14 miles)

Theaters

• AMC Starplex Columbus 10 (12 miles)

Transportation

• Rickenbacker International Airport (LCK) (12.4 miles)
• U-Haul Neighborhood Dealer (14.5 miles)