Avenue Care And Rehabilitation Center in Warrensville Heights, OH
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4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128
For more information about senior living options: (844) 490-3973
The staff are described as helpful, nice, and kind, and the facility is well run. Families report excellent, attentive care with daily progress updates. The environment is great, clean, and friendly. The admissions process is wonderful, and the staff are helpful. The staff are courteous, friendly, and informative, making the facility a lovely place. Therapists are effective and helped patients go home. The Avenue of Warrensville is filled with loving, caring people delivering high-caliber service.
The facility is severely understaffed and care is inconsistent, with many staff displaying unfriendly attitudes. The place is described as a dump - unclean and unkempt, with poor attention to patients. Pain medications are often delayed for hours, and basic needs go unmet. Residents have been left unattended in waste, with call lights ignored for long periods. Residents develop bedsores, dehydration, and other conditions due to neglect. Management is perceived as unresponsive, with the DON rarely around and poor communication with families. Families warn others to avoid sending loved ones there due to neglect and mistreatment.Avenue Care and Rehabilitation Center is best suited for families who value a welcoming, home-like setting and are prepared to actively monitor and advocate for their loved one. The facility's public spaces are frequently described as attractive, clean, and comfortable, and several residents benefited from rehabilitation services and attentive therapists when staffing permissions aligned. The upside hinges on reliable frontline care and responsive leadership, however, requiring families to stay closely connected, ask tough questions, and push for timely services. In short, favorable outcomes tend to arrive when adequate staff are on the floor and administration demonstrates consistent visibility and accountability.
Those who may want to consider alternatives are families for whom steady, predictable care is non-negotiable. A pattern of understaffing, delayed medications, and limited responsiveness has shown up repeatedly in the reviews, along with reports of poor communication from management and occasional lapses in basic housekeeping. For families unable to regularly supervise or advocate, the risk of inconsistent care rises sharply. If a facility must demonstrate unwavering reliability in med passes, call-bell response, and daily oversight, other nearby options with stronger staffing records and more transparent governance should be on the shortlist.
The strongest positives offer genuine relief when they align with adequate staffing: friendly, personable staff; admissions teams that ease the transition; and therapists who can drive meaningful rehab progress. In several accounts, families felt heard and kept well-informed about progress, and some residents thrived with attentive, collaborative care. These elements do offset some concerns, particularly for rehab-focused residents who respond well to hands-on therapy and consistent interaction with caregivers. Yet these benefits are unevenly distributed across shifts and departments, making the overall care picture fragile if staffing gaps widen or supervisory attention wanes.
Critical to any decision is a clear view of what to verify before any placement. Prospective families should request a detailed tour during peak activity hours to observe call-light responsiveness, medication administration, and bedside care. Inquiries should include staffing ratios by shift, the cadence of daily rounds, and the process for escalating concerns to leadership. It is essential to verify recent quality indicators, hear directly from residents or families across different days, and assess how the administration handles complaints. A diligent, door-open policy from the DON and administration can dramatically alter the on-site experience.
The most troubling themes in the reviews center on safety and basic daily care. Repeated reports describe late or missed medications, unattended call lights, and residents left waiting during important tasks. Cleanliness and housekeeping are cited as inconsistent, with some rooms and linens not meeting expected standards. Bedside care can feel fragmented when communication breaks down between nurses, aides, and management. These patterns do not reflect isolated incidents but a recurring perception of understaffing and uneven accountability, which is incompatible with a truly reliable post-acute or rehab environment.
Ultimately, families weighing Avenue should anchor their decision in three practical tests: visibility, consistency, and speed. Are floor supervisors consistently present? Do med passes and vital checks occur on a dependable timetable? Is housekeeping and laundry handled with enough staffing to prevent recurring lapses? If the answer to these questions is yes, the facility can deliver meaningful rehab and a respectful, comfortable living environment. If not, the prudent move is to look at alternatives that promise steadier staffing, clearer communication, and a track record of consistently meeting basic care standards. In the end, a well-structured plan B may be the most responsible safeguard for peace of mind.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Avenue Care And Rehabilitation Center in Warrensville Heights, OH is a well-equipped and comfortable assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, and a fully furnished dining room where delicious meals are served in a restaurant-style setting.
For entertainment and recreation, there is a gaming room, small library, and outdoor space for residents to enjoy. Additionally, there is a fitness room and wellness center for those who wish to stay active and maintain their physical health. Wi-Fi is available throughout the community, ensuring that residents can stay connected with their loved ones.
The care services provided at Avenue Care And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. The dedicated staff assists with medication management according to individual needs and dietary restrictions are accommodated.
Residents can participate in planned activities such as fitness programs, resident-run activities, and day trips organized by the community. Concierge services are provided to cater to the unique preferences of each resident.
Avenue Care And Rehabilitation Center is conveniently located near multiple cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals - offering easy access to various amenities outside the community.
Overall, this assisted living community provides top-notch care services along with an array of amenities to ensure that residents feel comfortable while maintaining their independence and enjoying an engaging lifestyle.
Avenue Care And Rehabilitation Center is located at 4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128 in Cuyahoga County, Ohio
Avenue Care And Rehabilitation Center on seniors.fyi includes 13 photos including images showing interior, decor, living room, wall art, seating area, building, dining, windows, and more.
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Interior
Decor
Living Room
Building
Architecture
Windows
Dining
Artwork
Seating Area
Bookshelves
Exercise Equipment
Lounge
