Avenue Care And Rehabilitation Center in Warrensville Heights, OH
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Information last verified:
4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128
For more information about senior living options: (844) 490-3973
The staff were very friendly. Latasha Perry has a big beautiful smile and clearly cares for the residents. Latasha Perry's enthusiasm shines through her smiles and eye contact, and residents enjoy the activities she provides. The activities team, including Tasha Kee Kee and Val, are caring and go above and beyond. Latasha Perry is very caring, compassionate, and detail-oriented in patient care. Tasha is fantastic at activities, bringing new ideas and a cooking corner that is amazing. The staff provide great customer service and are very friendly. The nurses and administrator are very helpful, and the facility is lovely. The admissions staff were wonderful and helpful during the admissions process. The Avenue in Warrensville has stepped up its protocols and the staff are kind and helpful. The staff are amazing and care deeply for the residents.
The facility appears chronically understaffed and overworked. The staff are often on their phones or otherwise distracted, neglecting their duties. The environment is dirty and poorly maintained, with unclean rooms and worn-out facilities. Residents frequently go without timely medications or pain relief, sometimes for hours. Management is described as unresponsive and unprofessional, with poor communication to families. There are reports of neglect or abuse, including days when call lights go unanswered and residents are left in waste. The care quality is inconsistent and can be dangerous, with bedsores and infections noted. Families strongly advise against sending loved ones there, warning to stay away. The facility is portrayed as a dump or unsafe, with calls to shut it down.This community is best suited for families seeking a recovery-focused stay where social engagement and a bright, personable staff presence can make a meaningful difference. Avenue Care and Rehabilitation Center shows its core strength in activity programming and interpersonal warmth, led by an Activities Director who earns consistently high marks from residents and families. When the atmosphere is lively, residents respond well to structured daily events, cooking corners, and regular face-to-face updates from a team that appears genuinely invested in quality of life. For families who can be present, advocate, and help coordinate with care teams, this facility can deliver recognizable moments of comfort and progress. But the fit hinges on dependable staffing and reliable day-to-day operations; without those, the advantages erode quickly.
Those who should consider alternatives are families with higher or more complex medical needs or with a low tolerance for variability in care. Multiple reviews flag chronic understaffing, especially on weekends and night shifts, with consequences that escalate quickly when calls for help go unanswered or meds run late. If the requirement is always-on clinical supervision, timely pain management, strict infection control, and consistent bedside care, other facilities are worth evaluating. Prospective residents with cognitive or physical fragility who rely on steady nurse availability and predictable routines will likely encounter too much inconsistency here. In short, a facility whose overall medical rigor and operational discipline are uneven should prompt a careful search elsewhere.
The strongest offset to the downsides comes from visible, attentive staff who bring warmth, empathy, and reliable family communication when present. The testimonials around Latasha Perry and other team members highlight moments of genuine care, clear updates, and activities that spark daily purpose. When the care team is engaged, families report better coordination, more personal attention, and a sense that staff are trying to honor residents’ preferences. That warmth can bridge some gaps in programming and routine, especially for residents who respond positively to social stimulation and who have families that can supplement care. Yet these bright spots depend on staffing levels and leadership presence; without adequate staffing and consistent management follow-through, the positives struggle to outweigh persistent operational gaps.
The main concerns are systemic enough to question long-term suitability for most residents, particularly those needing reliable nursing, timely medications, and a consistently clean, well-maintained environment. Recurrent complaints cite late or missing medications, delayed assistance with call bells, and limited bedside care during critical periods. Stories of residents left waiting, transferred or dispensed with substandard hygiene, and even serious safety incidents underscore the risk of neglect when staffing is stretched thin. Cleanliness and upkeep are also flagged as inconsistent, with reports of worn facilities, maintenance gaps, and a perception that the environment sometimes outpaces actual resident care. Taken together, these issues create a mismatch for families who prioritize predictable clinical oversight and a consistently high standard of daily care.
In approaching a decision, the prudent path is to verify staffing levels, response times, and medication management before choosing. Tour groups should press for real-time observations of nurse availability, talk with the director of nursing about weekend coverage, and request a sample “typical day” that includes med administration, therapy sessions, and care coordination with families. Ask for recent inspection or survey results, incident reports, and how those findings were addressed. Probe the admissions process, including pre-admission assessments and transitions back home, and solicit candid references from current residents or families who have remained through a full stay. If possible, arrange to observe a night shift and a weekend day to gauge consistency; insist on clear, timely updates to a designated family contact.
The takeaway is practical and decisive: Avenue Care and Rehabilitation Center can deliver meaningful, uplifting moments when staff capacity and leadership are solid, but it cannot be relied upon as a consistently safe, fully staffed long-term care solution without careful diligence. For families prioritizing engaging activity programming and a warm, communicative team, there is undeniable value in the culture of care that emerges during good days. However, the facility’s chronic understaffing, variability in bedside care, and troubling reports of delayed medications and unresponsiveness tilt the scales against it for most long-term placements. If choosing this community, proceed with a rigorous oversight plan, set high expectations for staffing and administration, and plan for proactive family involvement to offset gaps. For those seeking steadier clinical oversight and a consistently clean, well-supported environment, consider alternatives first, and only partner with Avenue after confirming staffing stability, responsive leadership, and a track record of reliable, day-to-day care.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Avenue Care And Rehabilitation Center in Warrensville Heights, OH is a well-equipped and comfortable assisted living community that offers a variety of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can pamper themselves, and a fully furnished dining room where delicious meals are served in a restaurant-style setting.
For entertainment and recreation, there is a gaming room, small library, and outdoor space for residents to enjoy. Additionally, there is a fitness room and wellness center for those who wish to stay active and maintain their physical health. Wi-Fi is available throughout the community, ensuring that residents can stay connected with their loved ones.
The care services provided at Avenue Care And Rehabilitation Center include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. The dedicated staff assists with medication management according to individual needs and dietary restrictions are accommodated.
Residents can participate in planned activities such as fitness programs, resident-run activities, and day trips organized by the community. Concierge services are provided to cater to the unique preferences of each resident.
Avenue Care And Rehabilitation Center is conveniently located near multiple cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals - offering easy access to various amenities outside the community.
Overall, this assisted living community provides top-notch care services along with an array of amenities to ensure that residents feel comfortable while maintaining their independence and enjoying an engaging lifestyle.
Avenue Care And Rehabilitation Center is located at 4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128 in Cuyahoga County, Ohio
Avenue Care And Rehabilitation Center on seniors.fyi includes 13 photos including images showing interior, decor, living room, wall art, seating area, building, dining, windows, and more.
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Interior
Decor
Living Room
Building
Architecture
Windows
Dining
Artwork
Seating Area
Bookshelves
Exercise Equipment
Lounge
