Madeira Healthcare in Cincinnati, OH
Save5970 Kenwood Road, Cincinnati, OH 45243
For more information about senior living options: (844) 490-3973
The staff greet residents with warm smiles and provide professional care. Residents experience attentive nursing and pleasant aides. The facility offers scheduled outings and a friendly transportation/recreation program. The facility feels inviting and comfortable, with good temperature and cleanliness. The physical therapy program is excellent. The director, Andre, is helpful and accommodating, making families feel at ease. The floors and bathrooms are kept very clean. The staff treat families with warmth and as part of the family. Residents and families receive regular updates on conditions and schedules.
They caution against sending a loved one to Heartland of Madeira. They were not greeted by anyone upon arrival. The bed or room was not ready when her mom arrived, forcing a wait. They had to flag down one of the only nurses available. They state no one bothered to call to obtain an actual care report for her. Her mom waited over four hours for a proper bed and did not receive medications for 14 hours. Numerous oxygen machines did not work, and they had to flag down a nurse at night to suction her trach. There was one nurse for 25 patients and one PCA, indicating severe understaffing. Her mom's rooms were transferred without gloves, soap, or paper towels in the bathroom. The facility was described as a complete dump and should not be running. They would not wish this place on anyone. Communications by phone were poor; calls were repeatedly hung up or sent to voicemail. The aides were unprofessional, loud, and often on their phones. A relative's aunt had a dirty room, no working call button or TV, and endured soiled sheets due to neglect.Madeira Healthcare is best suited for families that prioritize a therapy-driven skilled renewal with attentive, personable staff who foster a welcoming, home-like environment. The strongest case rests with residents entering rehab after a fall, stroke, or surgery who need daily physical therapy and ongoing nursing oversight, paired with regular family updates and a warm reception from front-line caregivers. The facility shows promise when the care team is engaged, the floors are clean, and there is at least a visible effort to keep residents active through outings and a transportation/recreation program. In short, this community rewards families that can actively partner with staff to monitor progress and intervene when questions arise.
Those considering alternatives should note that this is not the easiest option for families seeking near-perfect reliability in routine operations. If constant, predictable med administration, prompt responses to call buttons, and consistently clean, well-equipped rooms are non-negotiable, other facilities with higher nurse-to-resident ratios and tighter operational controls may be preferable. For families depending on Medicaid, Madeira can be a viable choice, but the mixed performance on everyday logistics suggests evaluating competing options with stronger day-to-day reliability and clearer communication channels before committing.
On the upside, the care staff frequently earns praise for warmth, professionalism, and hands-on nursing attention. Nursing staff are described as attentive, with aides contributing meaningful support in daily tasks. The rehabilitation program is repeatedly highlighted as a core strength: residents report effective physical and occupational therapy, with therapists who take the time to tailor transfers and gait work to individual needs. The building and housekeeping practices receive compliments for cleanliness, and the dining program is noted for good food quality and temperature. For families seeking tangible rehab results and staff who demonstrate care beyond a surface level, Madeira delivers meaningful value when the care team is at full tilt.
Yet significant concerns surface in several reviews that cannot be dismissed. Staffing strain stands out: reports of a single nurse to many patients, delays in medication delivery, and frequent gaps in basic supplies (gloves, soap, towels) create risk and anxiety for families. Other recurring irritants include rooms not being ready on admission, inconsistent bed arrangements, and moments where communication with the front desk or administration feels inaccessible or unresponsive. Multiple accounts describe med passes forgotten or delayed, and some residents experienced lapses in routine monitoring that elevated the worry level for families. These operational gaps are real, and they color every positive element with a note of caution.
The key calculus is whether the strengths in therapy, warmth of the direct caregivers, and the clean, inviting environment can offset the persistent operational weaknesses. When the therapy team is fully engaged and oversight is steady, residents show improvement and families report reassurance from frequent touchpoints and visible care collaboration. But when med passes slip, communication falters, or basic daily logistics stall, the gains from therapy can be undermined by safety and reliability concerns. The strongest path forward is to demand concrete assurances: consistent assignment of a primary nurse and aide team, clear medication administration schedules, documented care plans, and direct access to program leadership for rapid issue resolution. In this light, Madeira can be a strong match for some families, provided expectations are aligned with proactive, hands-on governance.
In the end, families weighing Madeira should frame it as a values-versus-risk decision. If the priority is a robust rehabilitation trajectory, staff who genuinely engage families, and a clean, welcoming setting, Madeira earns serious consideration. If, instead, the highest priority is rock-solid medication punctuality, seamless day-to-day operations, and near-perfect reliability in every interaction, exploring alternatives is prudent. Begin with a candid on-site tour focused on therapy availability, staffing patterns, and a plan for 48-hour response times to concerns; insist on meeting the director and a few frontline caregivers; and request a written, measurable care-and-communications plan before making a commitment.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cincinnati Northern Kentucky International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Madeira Healthcare is an assisted living community located in Cincinnati, Ohio. This community offers a wide range of amenities to ensure that residents have a comfortable and enjoyable living experience.
For those who enjoy looking their best, there is a beauty salon on-site where residents can get their hair styled or receive other beauty services. Residents can also relax in the comfort of their own room and enjoy watching cable or satellite TV. Transportation needs are taken care of with community-operated transportation available, as well as transportation arrangements for non-medical purposes and to doctors' appointments.
In terms of leisure activities, Madeira Healthcare has plenty to offer. There is a computer center for residents to use, along with a gaming room where they can engage in friendly competition with fellow residents. For outdoor enthusiasts, there is also a garden and outdoor space where residents can spend time enjoying nature. A small library is available for residents who enjoy reading.
Dining at Madeira Healthcare is a pleasant experience with restaurant-style dining offered, providing delicious and nutritious meals prepared by the staff. Special dietary restrictions are accommodated to ensure that all residents receive appropriate meals according to their specific needs.
The care services provided at Madeira Healthcare ensure that residents receive the assistance they need with daily tasks. The 24-hour call system guarantees that help is always just a button away, and 24-hour supervision ensures safety and security for all residents. Trained staff members are available to provide assistance with bathing, dressing, transfers, and medication management.
Residents also have access to mental wellness programs aimed at promoting their overall psychological well-being. In addition, planned day trips and daily activities are organized to keep residents engaged and entertained.
Madeira Healthcare benefits from its location with numerous amenities conveniently nearby. There are three cafes within close proximity for socializing or enjoying a cup of coffee outside the community walls. Five parks provide opportunities for residents to get some fresh air and exercise outdoors. Nine pharmacies make it easy for residents to obtain their medications, and six physicians are located nearby for medical needs. For spiritual fulfillment, there are five places of worship nearby. In case of a medical emergency, two hospitals are also within reach.
Overall, Madeira Healthcare offers a comfortable and supportive environment for assisted living residents, with a variety of amenities and care services to ensure their well-being and enjoyment.
Madeira Healthcare is located at 5970 Kenwood Road, Cincinnati, OH 45243 in Hamilton County, Ohio
Madeira Healthcare on seniors.fyi includes 5 photos including images showing interior, dining, living room, seating area, brick wall, television, decor, bedroom, and more.
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