Mapleview Country Villa

Pros

• The staff at Mapleview Country Villa was friendly and concerned about the well-being of the residents.
• The facility was clean and set up in a nice manner.
• The interactions with the staff were very good during the rehab process.
• The staff at Mapleview was kind and professional in attending to all of my mother's needs.
• The admissions process was made easy by an excellent staff member named Kelly.
• The team at Mapleview is doing a great job taking care of my mom, especially during these challenging times.
• The food at Mapleview is pretty good.

Cons

• The therapy staff made no effort to contact the patient's doctor for appropriate orders.
• The rooms are small, similar to hospital rooms.
• The nursing home is severely understaffed, with long response times to pages.
• At times, there was only one staff person attending to multiple hallways, which seemed impossible.
• The patient received very little therapy despite being a private pay patient.

Review

Mapleview Country Villa, a nursing home facility, has received mixed reviews from various individuals who have had firsthand experience with the institution. While some praise the friendly staff, clean and well-organized environment, and the quality of care provided to their loved ones, others express concerns regarding lack of therapy for private pay patients, small rooms resembling hospital settings, and severe understaffing issues.

For one individual whose mother-in-law stayed at Mapleview Country Villa, their overall impression was positive. They observed that the facility appeared nice and met cleanliness standards. The staff members they interacted with were competent and showed genuine concern for their relative's well-being. Additionally, the availability of both physical and occupational therapy at Mapleview helped in addressing the rehabilitation needs of their loved one.

Another reviewer commented on their mother's experience at Mapleview in 2016 and expressed gratitude towards the kind and professional staff members who attended to all of her needs. This individual described Mapleview as a beautiful place that provided exceptional care when it was required.

A recent resident's family member commended Mapleview for their impressive level of care provided towards their mother. They praised the communicative staff and singled out Kelly from the admissions process for making the transition smooth. The family found comfort in knowing that their mother was being taken care of by the competent Mapleview team during these challenging times when personal visits are restricted.

However, not all experiences at Mapleview were positive. According to a review from someone whose friend was a private pay patient, there seemed to be issues with receiving appropriate therapy. The therapy staff allegedly failed to take necessary steps in contacting the doctor for proper orders. This raised concerns about whether patients were receiving adequate medical attention tailored to their specific needs.

Regarding accommodation, some reviewers criticized the size of rooms at Mapleview Country Villa for being small like hospital rooms. This aspect might impact residents' overall comfort levels during their stay.

Furthermore, several reviewers highlighted understaffing concerns at the nursing home. It was claimed that staff responsiveness to patient requests or pages could be delayed, often taking anywhere from half an hour to an hour or longer for a staff member to respond. This staffing shortage appeared particularly evident when only one staff person had to attend to multiple hallways, posing physical impossibilities in providing timely care.

Overall, the reviews reflect a range of experiences at Mapleview Country Villa. While some report positive experiences with friendly staff and satisfactory care for their loved ones, others express dissatisfaction due to issues such as lack of therapy, small rooms resembling hospital settings, and severe understaffing concerns.

Physicians

• Vance Eye Care (0.3 miles)
• Comprehensive Family Practice (2.1 miles)
• Mandel David R MD (2.1 miles)
• Advanced Cardiovascular Consultants (2.5 miles)
• UH Medical (2.5 miles)
• Northeast Surgical (3.3 miles)
• Drs. Andreani, Byler, & Cameron's Office (3.4 miles)

Pharmacies

• Marc's Stores (1.7 miles)
• CVS Pharmacy (2 miles)
• Newbury Pharmacy (7.2 miles)
• Ricerca Biosciences (8 miles)
• Walmart Pharmacy (8.9 miles)
• CVS Pharmacy (9.1 miles)
• Walgreens (10 miles)

Restaurants

• Chardon Tavern & Grill (1.7 miles)
• Square Bistro (1.7 miles)
• King Kone (1.7 miles)
• Bella Cucina Ristorante (1.8 miles)
• McDonald's (1.8 miles)
• Taco Bell (1.8 miles)
• Jersey Mike's (1.9 miles)

Cafes

• Chardon Buckeye Chocolate Café (1.9 miles)
• Starbucks (1.9 miles)
• Starbucks (7.6 miles)
• Sunny Street Cafe (7.8 miles)
• C's Cafe (9.1 miles)
• The Corner Cafe (10 miles)

Parks

• Bass Lake Preserve (1.9 miles)
• Claridon Woods Park (2.7 miles)
• Holden Arboretum (6.6 miles)
• Lake Metroparks Farmpark (7 miles)
• Punderson State Park (7.4 miles)
• Eagle Park Sprayground (8.4 miles)
• Mineral Lake Park (9.1 miles)

Theaters

• Mayfield Road Drive-In (2.1 miles)

Hospitals

• Rehabilitation Hospital At Heather Hill (2.2 miles)
• Lake Hospital System (2.4 miles)
• Lake Health (2.4 miles)
• University Hospitals Geauga Medical Center (3.4 miles)
• TriPoint Radiology Department (7.7 miles)
• University Hospitals Concord Medical Center (8 miles)
• Chesterland Medical Center (8.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (3.8 miles)
• Christ Covenant Church (9.7 miles)
• Servants Of Mary Center For Peace (10.4 miles)

Transportation

• U-Haul Neighborhood Dealer (8.2 miles)