Mapleview Country Villa in Chardon, OH
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Information last verified:
775 South Street, Chardon, OH 44024
For more information about senior living options: (844) 490-3973
The staff are incredibly compassionate, attentive, and genuinely care about each resident's well-being. The facility is clean, well-maintained, and has a warm, home-like atmosphere. The rooms are comfortable and the common areas inviting. The nursing and care staff go above and beyond to provide personalized care, and the medical team keeps families well-informed about changes or needs. There are plenty of engaging activities for residents, and the team encourages socialization while respecting individual preferences. The meals are nutritious and well-prepared, with dietary needs carefully met. Mapleview Country Villa provides peace of mind to families, knowing loved ones are safe, respected, and cared for with dignity. The director, Rachel, is praised for an open-door policy and for putting residents first, greeting them individually.
One reviewer alleges neglect and mistreatment, including an aide throwing a towel at the resident and care that felt life-threatening. Several reviews describe severe understaffing and slow responses, with call lights going unanswered for extended periods and delays in medication. The administration is described as uncaring and unresponsive, with a lack of empathy after a family member’s passing. There are claims that the facility cheats agency staff out of hours worked and avoids paying for shifts, signaling a lack of accountability. The food is described as terrible, disgusting, and unsatisfactory by multiple reviewers. Residents are sometimes left unshowered and rooms not cleaned for extended periods, with odors and dirty conditions. Some reviewers urge others not to place loved ones there, even saying they wouldn’t send a dog there.Mapleview Country Villa in Chardon is best suited for families that prize a warm, home-like atmosphere, clear leadership accessibility, and a strong rehab-or-long-term-care orientation. The community tends to deliver well on personal connection: private rooms with private bathrooms, clean and inviting common spaces, and staff who consistently strive to know residents by name and need. For families, this translates into peace of mind when a loved one needs daily care, social engagement, and regular updates on changes in health. The facility appeals most to those who want proactive communication from management, reliable therapy services, and a environment that feels less institutional and more like a supported home.
Those who may want to consider alternatives are families with very high expectations for uniform staffing, zero turnover, and flawless, error-free medication administration. Several reviews flag uneven staffing patterns, frequent use of agency aides, and occasional lapses in responsiveness or consistency. For residents with complex medical needs requiring constant, hands-on supervision or for families who cannot accept periodic gaps in call-light response, Mapleview may not meet every standard. Also, if dining experiences and odor control are non-negotiable priorities, the mixed feedback on meals and in-room cleanliness warrants a careful, up-close evaluation before choosing this community.
The strongest pros, compassionate, attentive caregivers; a genuinely homey vibe; active social programming; and transparent, open leadership, do offset a number of the more serious drawbacks. When caregivers communicate changes promptly and staff spend time with residents, families gain confidence even amid operational challenges. Rehab-focused visits stand out, with therapists described as compassionate and effective, helping residents regain independence so that they can return home or manage daily life more comfortably. Private accommodations and a generally clean facility further strengthen the case for Mapleview when these elements align with a family’s priorities.
In rehab and long-term care, Mapleview’s benefits show up in practical, everyday ways: well-maintained spaces, well-regarded activities staff, and a leadership team that appears accessible to residents and families. The atmosphere supports socialization, respectful caregiver interactions, and an emphasis on dignity; several families highlight timely updates and meaningful human connections. Yet these positives contend with a backdrop of inconsistent staffing and mixed experiences with agency workers, which can translate into delayed responses to call lights or variability in how quickly needs are met. Where therapy and daily engagement are strong, administrative and housekeeping reliability may lag, creating a tension between moments of excellent care and uneven day-to-day execution.
Safety and reliability emerge as the sharpest forks in the road. On one hand, there are many correspondences praising medical attentiveness, clean rooms, and careful attention to activities and nutrition. On the other hand, reports of missed medications, friction with agency staff, and periods of unaddressed call lights cannot be dismissed. Cleanliness and odor concerns appear in some narratives, and a few families describe administrative coldness during difficult transitions or after a loved one passes. The reality is a facility capable of high-quality, person-centered care in good days, but also vulnerable to staffing gaps and protocol lapses that can affect residents when the tides turn.
For families weighing a decision, the practical path is clear: visit multiple times, speak with direct care staff and the leadership team, and request current staffing patterns and a tour of evenings and weekends. Inquire about the facility’s process for medication administration, call-light response times, and how dining needs are updated to resident preferences. If rehab potential and ongoing communication are paramount, Mapleview’s strengths can deliver meaningful benefit. If unwavering staffing consistency, flawless medication safety, and perfectly uniform housekeeping are non-negotiables, proceeding with caution or comparing alternatives may prevent a costly mismatch between expectations and experience.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mapleview Country Villa is an assisted living community located in the charming town of Chardon, Ohio. Our community offers a wide range of amenities and care services designed to ensure the comfort, well-being, and enjoyment of our residents.
For those looking to stay active and socialize, we offer a variety of amenities including a fully equipped fitness room, gaming room, small library, and a beautiful garden where residents can relax and enjoy the outdoors. Our Wi-Fi/high-speed internet ensures that our residents can stay connected with their loved ones and keep up with current events.
We understand the importance of maintaining independence while receiving assistance when needed. That's why our care services include 24-hour call system, supervised assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff also provides medication management to ensure the health and wellness of our residents.
In terms of dining, we cater to various dietary restrictions by offering special menus that adhere to diabetes diets and other specific dietary needs. Our restaurant-style dining experience creates an enjoyable atmosphere for residents to dine together and socialize.
At Mapleview Country Villa, we value our residents' engagement and happiness. We proudly provide concierge services, fitness programs, resident-run activities, planned day trips, and scheduled daily activities to keep our residents entertained and engaged in their passions.
Our location makes it convenient for residents to access nearby amenities such as cafes, parks, pharmacies, physicians' offices,reastaurants places of worship theaters,and hospitals - all within a short distance from our community.
Whether it's enjoying the numerous amenities or taking advantage of the local surroundings in Chardon, Ohio- Mapleview Country Villa offers a warm and inclusive environment where seniors can thrive while receiving personalized care services tailored to their needs.
Mapleview Country Villa is located at 775 South Street, Chardon, OH 44024 in Lake County, Ohio
Mapleview Country Villa on seniors.fyi includes 8 photos including images showing landscaping, interior, architecture, exterior, dining, lighting, salon, building, and more.
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