Willowood Care Center Of Brunswick

Pros

• Jeannine at the Willowood facility goes above and beyond to connect residents with their families, providing videos and pictures that help maintain relationships.
• The nursing staff at Willowood is consistently friendly, attentive, and communicative about any changes in care.
• Residents enjoy a variety of engaging activities, including outings, bingo, movie days, and happy hour events.
• Many families have noted significant improvements in their loved ones' well-being after receiving care at Willowood.
• The facility maintains a clean environment and offers quality food that residents appreciate.
• Families have found the staff to be caring and accommodating, allowing for special gatherings like holiday parties within the facility.
• The rehab services offered at Willowood are effective, with many residents experiencing notable progress in their recovery.
• Visitors have commented on the warm atmosphere created by smiling staff members throughout the facility.

Cons

• The facility has some staff members who are rough with residents, leading to inconsistent care.
• There were complaints about long wait times for assistance, with one resident waiting two hours for medication.
• A family member reported that their loved one received inadequate attention, specifically regarding mobility and activities.
• Several reviews mentioned that the building is dated and in need of updates, which negatively impacts its overall appeal.
• One user noted a troubling experience where their loved one's health declined during a short stay, resulting in increased weakness and dependency.
• There were grievances about slow service; one review detailed an instance where a nurse was seen neglecting a resident's urgent need while engaging in personal conversation.

Review

The Willowood Care Center has garnered a range of reviews, highlighting its strengths and areas for improvement but overall, it appears to be a facility that has made a significant impact on some residents and their families. With almost a decade of experience in the facility, one reviewer expressed profound gratitude for an employee named Jeannine, who acted as a vital link between them and their mother. Due to the mother's hearing impairment, maintaining communication had become increasingly challenging. Jeannine’s efforts in sending pictures, videos, and helping coordinate visits have kept the family connection alive when it might have otherwise faded.

Many reviews emphasize the compassionate care provided by the staff at Willowood. Multiple family members reported positive experiences with the nursing and therapy teams, praising their communication skills and attentiveness. They highlighted that nurses were quick to address requests and changes in condition while also being friendly and approachable. The facility offers various activities designed to engage residents socially, such as bingo nights, ice cream socials, outings, beauty days, and more. This commitment to keeping residents active is underscored by one reviewer who mentioned how engaging their loved one through recreational activities seemed to enhance their quality of life.

However, not all feedback was overwhelmingly positive. Some reviewers expressed dissatisfaction regarding wait times for medication administration and basic needs. One account described a loved one waiting two hours with an alert light on before receiving needed medications or assistance getting out of bed—a concerning delay in care during critical times. Additionally, there were mentions of inconsistencies in worker attitudes; while some staff were praised for kindness and helpfulness, others reportedly displayed less empathy or attention towards residents’ needs.

There is also mention of structural concerns with the facility itself. While many users acknowledged that the building might be dated—reflecting styles from decades past—they noted that this does not detract from how clean the environment is or the quality of care provided. One reviewer summed it up well: despite its age showing in aesthetics like décor or furniture choices reminiscent of past years (such as those reminiscent of 1980s designs), they still found Willowood clean and functional—focusing instead on care rather than superficial upgrades.

Food services generated mixed reactions among families; while some praised meal quality—highlighting that very picky eaters had no complaints—others indicated room for variety could greatly enhance resident satisfaction (e.g., requests for different breakfast options). Yet even amidst criticisms about food repetitiveness or wishes for more nutritious selections tailored to individual dietary needs, many shared stories revealing that loved ones appeared healthier after residing at Willowood compared to prior accommodations.

Ultimately though concerns were raised regarding specific incidents involving slow responses or lapses in care—which tragically impacted one resident's strength during rehabilitation—the balance of reviews indicates families often feel relief at having chosen Willowood over other facilities they considered previously. Having been rated favorably compared with competitors impressed visitors considering placement options for loved ones emphasizes how important diligent staff engagement paired with personalized resident care is across any given institution providing similar adult living services today.

In conclusion, while experiences vary widely based on personal anecdotes—some highlighting incredible bonds forged through compassionate employees like Jeannine—and grave issues reflecting inadequate response times requiring urgent improvements can’t go unnoticed either; what stands out is an overarching theme: families frequently express appreciation toward caregivers striving diligently amid challenges presented within skilled nursing environments such as those found here at Willowood Care Center Of Brunswick!

Restaurants

• Winking Lizard (0.6 miles)
• Sidelines Sports Bar & Grill (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Mucho Bueno's (1 miles)
• Wendy's (1.1 miles)
• McDonald's (1.2 miles)
• Cozumel Mexican Restaurant (1.3 miles)

Hospitals

• Medina General Hospital (0.7 miles)
• Benchmark Imaging Group (5.8 miles)
• The Children's Center of Medina County (6.8 miles)
• Medina Medical Office Building (7.3 miles)

Cafes

• Panera Bread (0.8 miles)
• Starbucks (7.3 miles)
• Cool Beans Cafe (7.4 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Marc's Stores (1.1 miles)
• Discount Drug Mart (1.2 miles)
• Discount Drug Mart (2.6 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• Marc's Stores (3.9 miles)

Places of Worship

• St Ambrose Endowment Foundation (0.9 miles)
• St Francis Xavier Catholic Church (7.4 miles)
• St Matthew's Episcopal Church (10.5 miles)
• Ghent Christian Church (10.6 miles)

Physicians

• Digestive Disease Consultants (1.7 miles)
• Allergy Diagnostic (3.9 miles)
• Crystal Clinic Orthopaedic Center (7.1 miles)
• Brio Neurobehavioral Consultants (7.3 miles)
• North Ohio Heart (7.4 miles)
• Akron Children's Hospital (7.4 miles)
• Ent Allergy Health (8.7 miles)

Theaters

• Cinemark 383 Strongsville (4.6 miles)

Parks

• Strongsville Wildlife Area (5.3 miles)
• Hinkley Reservation (5.9 miles)
• Surrarrer Park (7 miles)
• Buckeye Woods Park (7.5 miles)
• Metroparks Mill Stream Run Reserve North (7.6 miles)
• Fred Greenwood Park (9 miles)
• James Day Park (9 miles)

Transportation

• Concourse C (11.4 miles)