Willowood Care Center Of Brunswick
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1186 Hadcock Road, Brunswick, OH 44212
For more information about senior living options: (844) 490-3973
The Willowood staff are described as excellent, caring, and attentive in meeting residents' needs. Julie at the front desk is praised for being welcoming and helpful. The therapy team is outstanding and helps residents improve mobility. The facility is clean and well maintained. The staff treat residents with respect and kindness, often like family. Families note clear communication and updates from the caregiving team. The dining options and activities are engaging and well received. The overall atmosphere is warm, compassionate, and supportive.
The facility is described as horrible and smelling of ammonia, with residents soaked through their briefs and no action taken after photo evidence was reported to the DON Colleen. A nurse allegedly left a resident on the floor after a fall for five minutes and did not take vital signs. The administrator is accused of disrespect and discrimination toward pregnant workers, and staff are described as lazy. The place is old and the food is trash. The wound nurse is described as having a horrible attitude. The facility is portrayed as severely understaffed and unsanitary, with neglectful care. There is a lack of security at the front desk, allowing entry without staff present. One reviewer would give zero stars and warns not to bring loved ones there.Willowood Care Center of Brunswick is best suited for families seeking a rehab- and skilled-nursing?focused option where the care teams are consistently the standout asset. The community shines for residents needing therapy to regain mobility, confidence with walking, and steady daily support from nurses, aides, and therapists who treat recovery as a top priority. Medicare and related payer pathways are straightforward, and the staff generally conveys a genuine commitment to residents, making Willowood feel like a responsive, hands-on care environment rather than a distant institution. For families intent on real-world therapy results and a warm, welcoming atmosphere, this is a compelling choice.
That said, several families should consider alternatives. Those who prioritize a flawlessly modern look or uniform cosmetic updates may prefer other facilities, as Willowood's building and interiors show their age and can feel dated. Others who require immaculate, crisis-free administration and unyielding transparency around every decision may want to compare governance and communication at neighboring options. A pattern of mixed experiences with leadership and oversight appears in the reviews, including reports of perceived understaffing and occasional inconsistency in day-to-day operations. For memory-care specifics or highly stringent safety expectations, it's prudent to explore options with a sharper emphasis on those domains.
The strongest pros at Willowood are the people delivering care. Residents repeatedly describe nurses, therapists, and aides as attentive, patient, and genuinely invested in recovery. The rehabilitation team earns particular praise for hands-on, goal-oriented therapy that supports meaningful improvements in mobility and independence. Front-desk and administrative staff frequently receive compliments for warmth and responsiveness, and the facility benefits from a cadre of long-tenured clinicians and caregivers who know residents well and treat family members with respect. In addition, the atmosphere - often described as friendly, family-like, and encouraging - helps residents stay engaged and motivated during rehabilitation.
Cleanliness and daily operations emerge as reliable strengths that support the care narrative. Several reviewers note clean rooms, well-kept common areas, and a dining experience that residents can rely on, with staff members who explain care plans clearly to families. The medicine and wound-care teams, when functioning smoothly, contribute to a sense that Willowood can handle a range of needs without unnecessary transfers. The presence of in-house activities and therapeutic outlets - from social events to hands-on therapy - adds texture to daily life, helping residents feel connected and engaged while they recover. For families who want a facility that feels lived-in, organized, and responsive to routine concerns, these factors carry significant weight.
Nevertheless, concerns recur in enough reviews to matter for decision-making. Some families report distressing experiences around odor, cleanliness lapses in certain areas, and delays in attention during urgent moments. There are pointed critiques about wound care, fall management, and the timeliness of vitals or post-fall assessments in isolated cases. Administrative friction surfaces in narratives about communication gaps, perceived misalignment between family wishes and facility decisions, and disputes over billing. These are not universal experiences, but they are persistent enough to compel careful inquiry and concrete assurances before committing, especially for residents with complex medical or behavioral needs.
In sum, Willowood Care Center of Brunswick stands out for the core care mission families often value most: capable rehab, compassionate direct care, and a reassuring, family-friendly staff culture. The major caveat is that operational inconsistencies and aging infrastructure can erode confidence for those who expect flawless execution and pristine surroundings. The decisive move for families is to prioritize goals: if rehab advancement and a close-knit care team are paramount, Willowood is a strong fit; if pristine aesthetics, ironclad governance, or crystal-clear, trouble-free administration are non-negotiable, it pays to compare several alternatives side by side and visit with a targeted checklist - staffing ratios during peak hours, wound-care protocols, fall-prevention measures, and a tour focused on how complaints are handled.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willowood Care Center of Brunswick in Brunswick, OH is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, where residents can enjoy pampering services. Cable or satellite TV is available for entertainment purposes, and there is also community-operated transportation for easy access to nearby destinations.
For those who enjoy technology, there is a computer center with internet access, as well as Wi-Fi/high-speed internet throughout the facility. Dining options are plentiful with a dining room that offers restaurant-style dining and special dietary restrictions can be accommodated.
Residents can stay active and engaged with the fitness room and outdoor space available. There is also a gaming room and small library for leisure activities. Housekeeping services ensure that living spaces remain clean and comfortable.
The care services provided at Willowood Care Center include 24-hour call systems and supervision to ensure the safety of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is available as needed. Medication management is provided to help residents stay on top of their healthcare needs.
The community also focuses on mental wellness through its mental wellness program. Special dietary restrictions are accommodated to ensure that all residents receive meals suited to their individual needs. Transportation arrangements can be made for both non-medical purposes and appointments with doctors.
In terms of nearby amenities, there are cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals conveniently located near the community.
Overall, Willowood Care Center of Brunswick provides a comprehensive assisted living experience with a focus on resident comfort, convenience, and quality care.
Willowood Care Center Of Brunswick is located at 1186 Hadcock Road, Brunswick, OH 44212 in Medina County, Ohio
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