Oaks Of Brecksville

Pros

• The nursing staff at the facility provided exceptional care, with specific praise for nurses Jan and Amanda.
• The state-trained nursing assistants (STNAs) were attentive and responsive to residents' needs.
• Residents experienced a strong sense of friendship with the staff, enhancing their overall experience.
• The housekeeping staff maintained a high standard of cleanliness throughout the facility.
• An associate regularly checked in with residents to ensure their needs were met and encouraged open communication about any issues.
• The therapy staff played a crucial role in helping residents on their path to recovery and mobility.
• Michelle from admissions demonstrated genuine care by visiting a resident during their hospital stay, reflecting the character of the staff.
• The facility is located in a safe area and offers free parking, adding to the convenience for visitors.

Cons

• The resident experienced issues with a mattress that had a deep indentation, causing discomfort and delays in receiving a replacement.
• Therapy staff attempted to encourage the resident to stand despite clear medical orders stating they should not be weight-bearing, resulting in complications from a leg wound.
• The call bell was often out of reach for another resident, requiring the first resident to assist them by calling for help.
• Night shift staff were less responsive than day shift staff, sometimes turning off call lights without following up as promised.
• The management responded dismissively when the resident raised concerns about invasive lab work, questioning their credibility instead of addressing their concerns.
• Overall dissatisfaction with care and responsiveness led the first resident to strongly advise against choosing this facility.

Review

The experiences shared by residents of a particular care facility reveal a striking contrast between two very different stays, shedding light on both the commendable aspects and significant issues encountered during their time there. One individual’s short two-week stay yielded dissatisfaction and concern over the level of care provided, while another's prolonged six-month residency resulted in gratitude and appreciation for the services received. This duality highlights the varying experiences that can exist within a healthcare facility, emphasizing the need for consistent quality in care across all shifts and departments.

The first review paints a troubling picture of inadequate attention to resident needs, particularly regarding physical comfort and adherence to medical protocols. The reviewer faced discomfort due to an old mattress that had developed a “deep indentation,” causing them to slide down into the “hole.” Despite notifying staff about the issue, it took three days before their mattress was replaced. Moreover, they reported distressing encounters with therapy staff who pushed them to attempt weight-bearing activities despite having clear medical orders against such action. This lack of attention to patient history presented not only physical risks but also emotional distress for someone already suffering from limited mobility due to a leg wound.

Communication gaps were also evident as the reviewer frequently had to assist their roommate with access issues stemming from an out-of-reach call bell. Such lapses indicate potential systemic problems within staffing protocols—particularly at night when responsiveness appeared diminished compared to day shifts. Residents’ well-being should be prioritized at all hours, yet this reviewer felt neglected during nighttime hours when staff failed to follow through on needs expressed via call buttons. This inconsistency suggests an urgent need for improved training or oversight among night shift personnel.

In stark contrast, another resident who spent six months at the same facility glowed with praise for the attentive care they received throughout their stay. They highlighted specific staff members like Jan and Amanda—a pair of day shift nurses—as exceptional caregivers who fostered not just professional rapport but genuine friendships with residents. Acknowledging how crucial timely assistance is in nursing environments, this second reviewer noted that help was typically prompt whenever they used their call button, suggesting better coordination and responsiveness among certain team members compared to those mentioned in the first review.

Moreover, they commended housekeeping for maintaining cleanliness across both personal rooms and common areas which is vital for both comfort and hygiene in nursing homes. Another notable positive was mentioned regarding staff efforts towards engaging residents socially; one employee routinely circulated schedules of daily activities while checking in on residents' needs and ensuring quality assurance through simple questions like “Do you have fresh water?” These initiatives reflect a caring community atmosphere that supports overall resident satisfaction—a stark contrast from the frustrations voiced by others.

The rehabilitation experience stood out as particularly transformative for this longer-term resident who credited their therapy team—specifically male therapists Luke and Randy—with helping them regain mobility after being bedridden for nearly a year. The supportive environment apparently created by fellow residents as well as dedicated therapy professionals played an instrumental role in this individual's recovery journey. Their gratitude extended beyond typical interactions; witnessing admissions staff member Michelle visit them during a brief hospital stay underscored her dedication along with many others striving toward positive relationships built upon compassion and care.

In examining these contrasting reviews collectively, it's crucial to recognize both successes achieved by some caregivers within challenging healthcare settings alongside significant areas needing attention highlighted by dissatisfied patients’ narratives. For families seeking suitable nursing home options or considering placements for loved ones, these insights might serve as valuable indicators when evaluating facilities—the importance of consistent quality care cannot be overstated. Ultimately, sound management practices leading towards equitable treatment alongside rigorous training programs could immensely improve experiences at institutions where discrepancies currently exist among patient-care delivery across various shifts or departments.

Restaurants

• Lemonberry Frozen Yogurt (0.3 miles)
• McDonald's (1.6 miles)
• The Boneyard (3.1 miles)
• Michael Angelo's Winery (4.4 miles)
• Restaurant Depot (4.8 miles)
• Winking Lizard Tavern (5.1 miles)
• McDonald's (5.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• Discount Drug Mart (3.3 miles)
• Rite Aid (3.4 miles)
• Meijer Pharmacy (3.7 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.6 miles)
• Discount Drug Mart (5.1 miles)

Places of Worship

• St Matthew's Episcopal Church (1.6 miles)
• Macedonia Commons (5.6 miles)

Parks

• Sagamore Hills Park (3.3 miles)
• Cleveland Metroparks, Bedford reservation (5.1 miles)
• Cuyahoga Valley National Park (5.4 miles)
• Bedford Heights Reed Park (7.8 miles)
• James Day Park (8.2 miles)
• Hinkley Reservation (8.6 miles)
• Cleveland Metroparks - Big Creek Reservation (8.8 miles)

Theaters

• Cinemark At Valley View And Xd (5.3 miles)
• Cinemark 383 Strongsville (10.1 miles)

Cafes

• Starbucks (5.6 miles)
• Fisher's Cafe & Pub (6.9 miles)
• Metropolitan Coffee (8.1 miles)
• Starbucks (9 miles)
• Starbucks (9.9 miles)
• Starbucks (10 miles)
• Starbucks (10.4 miles)

Hospitals

• Akron Children's Hospital Urgent Care (7.8 miles)
• Assurance Health Hudson (9.3 miles)
• Trauma ICU (10.3 miles)

Physicians

• South Suburban Women's Center (9.7 miles)
• Ent Allergy Health (9.9 miles)
• Cleveland Clinic Internal Medicine (9.9 miles)
• University Premier Pediatricians (10.1 miles)
• Cuyahoga County Board of Health (10.1 miles)
• Digestive Disease Consultants (10.4 miles)