Pleasant View Health Care Center

Cons

• The staff took forever to answer call lights and were never visible.
• Visitors were not allowed in due to Covid, but the family members were not informed about Compassionate Care visits.
• The rooms were cramped and had a roommate with a high temperature and the TV on all night.
• The staff ran over a patient's foot with a wheelchair.
• The facility was understaffed and there were delays in receiving medication and assistance.
• The food was not up to the reviewer's liking and needed to be heated up.
• The administrator of Pleasant View was never available to talk or provide pricing information.
• There was no kitchenette in the apartments at Pleasant View.
• The nursing home was not responsive to patients' needs, resulting in bed sores and stiffness.
• The facility tried to keep patients who recovered quickly against their wishes.
• In the last year of their loved one's life, there was a lack of connection between staff, residents, and family members at Pleasant View Health Care Center.

Review

When it comes to choosing a healthcare facility for your loved ones, it's important to consider all aspects of their care and comfort. In the case of Pleasant View and Pleasant Pointe, two facilities that have received mixed reviews, there seem to be differing opinions on the quality of care provided.

One reviewer had a positive experience with their father at Pleasant View. They were appreciative of the private room and felt that the staff was loving, caring, and professional. Despite their father passing away during the Covid pandemic, they acknowledged the staff's hard work in keeping residents safe. They expressed confidence in recommending the facility to others.

However, another reviewer had a different experience at Pleasant Pointe. They felt that the staff took forever to respond to call lights and were not visible or present in the rooms except for medication administration. The reviewer also mentioned a lack of communication regarding visitors due to Covid restrictions, which they deemed unethical. They advised seeking assistance from an Ombudsman if advocating for a family member is needed.

A third reviewer had a negative experience with their mother's care at Pleasant View. They noted delays in pain medication administration and lack of physical therapy following back surgery. There was also an incident where a roommate fell out of bed and screamed for help while temperature control and noise disturbances were issues as well. The reviewer ultimately demanded outpatient physical therapy in order to remove their mother from the facility.

On the other hand, another individual had a more positive experience during their rehabilitation at Pleasant View after spinal surgery. Although they noted understaffing as an issue common among senior living facilities (SLFs), they appreciated the kindness of the staff who apologized for any delays in medication administration or other services beyond their control. The cleanliness of the facility was also commended.

Moving on to location-specific concerns, one person expressed frustration at not being able to talk directly with the administrator when considering Pleasant View as an option for their relative's care. The lack of response and inability to obtain pricing information caused disappointment. They also mentioned small apartments without kitchenettes.

In another review, the focus shifted to the family-owned nature of Pleasant View Health Care Center. Although there was limited information provided, it was stated that the facility took good care of their sister.

Lastly, a dissatisfied reviewer claimed that their relative did not receive proper care at Pleasant Pointe. They cited issues with responsiveness resulting in bed sores and stiffness. The reviewer even had to resort to showing power of attorney paperwork for their mother's release and expressed concern over the facility seemingly holding patients who are able to recover quickly.

It's clear from these reviews that both Pleasant View and Pleasant Pointe have had mixed experiences. While some individuals had positive encounters with staff members who displayed compassion and professionalism, others encountered issues related to communication, responsiveness, or specific aspects of care such as medication administration or therapy services. These reviews highlight the importance of considering all factors when choosing a healthcare facility for your loved ones and potentially seeking guidance from an advocate like an Ombudsman if needed.

Restaurants

• Thano's Family Restaurant (0.4 miles)
• Belgrade Gardens (1.3 miles)
• Skoops Ice Cream (1.3 miles)
• Angie's Italian Restaurant (1.4 miles)
• Pav's Creamery (2 miles)
• The Basement Spor (2 miles)
• El Jalapenos (2 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.8 miles)
• Rite Aid (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Ritzman Pharmacy (2.9 miles)
• Rite Aid (4.4 miles)
• Walgreens (4.5 miles)

Parks

• Summit Lake Park (4.7 miles)
• Silver Creek Park (4.8 miles)
• Wintergreen Park (6.2 miles)
• Durling Park (7 miles)
• Memorial Park (7.7 miles)
• Green Leaf Park (7.8 miles)

Cafes

• Starbucks (5.3 miles)
• Nervous Dog Coffee Bar (7.3 miles)
• Biggby Coffee (7.9 miles)
• Cafe Arnone (8.5 miles)

Physicians

• Womens Health Group (5.7 miles)
• Akron General Family Medicine, South Central (5.8 miles)
• Patel Rachel Dr Community Health Care Wadsworth (5.9 miles)
• Obstetrics & Gynecology of the Reserve (5.9 miles)
• Internal Medicine Center of Akron (6 miles)
• Akron General Hematology & Oncology (6.2 miles)
• Pediatrics of Akron (6.3 miles)

Hospitals

• Akron Children's Hospital (6.3 miles)
• Summa Akron City Hospital (7.2 miles)

Places of Worship

• Grace Lutheran Church (7.3 miles)
• Wadsworth Church of the Nazarene (7.5 miles)