Home Helpers of Barberton

Pros

• They took great care of Donald, and the company is a great business.
• The receptionist at Home Helpers was helpful and understanding.
• Lisa connected well with the wife, and the family couldn't be happier.
• The caregivers were great and provided wonderful care.
• Diana and Dan Sell are professional and responsive, and their operation is clean and well-organized.
• They allocated sufficient Medicaid-certified staff to cover extensive in-home care.
• Dan Sell is personable, selfless, and caring, and keeps in touch with families.
• The service is caring and family-centered.
• Caregivers Ivy and Isabella were kind, patient, and professional.
• They have gone above expectations, and are kind and understanding.
• Beth provided compassionate support that gave the family peace of mind.
• The owners create a welcoming, family-like atmosphere with genuinely caring staff.

Cons

• A reviewer described being greeted by growling dogs and leaving because the dogs weren't restrained, calling it very poor customer service.
• The reviewer stated that the first impression was poor.
• They complained that although their father was approved for 70 hours a week of care, those hours were allowed to walk out the door.

Review

Home Helpers of Barberton is best suited for families in Barberton and the surrounding area who want reliable, compassionate in-home support that can scale from daily companionship to overnight and 24/7 arrangements. This community shines when a family values hands-on leadership and a culture that treats clients like members of a personal network. The owners' hands-on involvement, paired with a caregiving team described as experienced, patient, and genuinely focused on well-being, creates a practical pathway for seniors who prefer to stay at home while receiving attentive care. The program's capacity to coordinate with Medicaid-certified staff further strengthens its appeal for those balancing cost, access, and ongoing support.

Those who should consider alternatives are typically those seeking a purely facility-based experience, or families with rigid expectations around 24/7, on-demand nursing-level medical care delivered within a fixed residential setting. In addition, households with tight budgets that require near-constant scheduling certainty may want to compare other providers known for ultra-platinum scheduling reliability. While the majority of reviews highlight quick responses and flexible service, a few clients noted moments when staffing wasn't immediately available or when onboarding wasn't seamless. A care model with less variability in staffing or with a more formal intake process may suit such families better.

The strongest points clearly offset the drawbacks. The leadership - Dan and Diana - drives a culture of caring that shows up in every interaction, from timely responsiveness to thoughtful problem-solving. Clients repeatedly credit the team with professionalism, clear communication, and a willingness to adapt to shifting needs - whether the situation calls for companionship, post-hospital support, or long-term care. The use of Medicaid-certified staff expands access and ensures a level of clinical competency, while scheduler teams and care coordinators are praised for staying engaged and keeping families informed. This combination produces meaningful peace of mind, especially during transitions from hospital stays to rehab and back home.

However, some real-world tensions surface in peak demand or during the earliest stages of engagement. Scheduling gaps can occur when demand spikes, and a handful of reviews point to imperfect initial impressions, such as a difficult in-person greeting or a perceived lapse in front-desk handling. These are not systemic failures, but reminders that any home-care relationship hinges on dependable staffing and consistent onboarding. Prospective clients should push for a named care coordinator, explicit contingency plans for surges or staff absences, and a clearly defined communication protocol to minimize friction and ensure rapid escalation when needs arise.

Overall, the positives decisively outweigh the potential downsides. The care team's reliability, the owners' hands-on stewardship, and the emphasis on a family-like atmosphere deliver a practical, emotionally reassuring model for at-home living - especially for seniors dealing with memory challenges, recovery from surgery, or the need for ongoing companionship. Families value the ability to extend familiar routines, maintain independence, and avoid the upheaval of moving into a facility, all while knowing professional support is accessible and responsive. The trade-offs are manageable: maintain clear expectations, verify care coordination, and plan for peak periods; the result is a credible, well-supported option that genuinely improves daily life for clients and their families.

For families weighing options, this provider represents a pragmatic choice with strong credentials in home care, backed by caring ownership and a track record of steady caregiver performance. It is a fit for those who want a trusted partner to navigate recovery, dementia-related needs, and long-term companionship without relinquishing the comforts of home. If a completely hands-off, facility-centered path or ultra-predictable 24/7 medical nursing in a residential setting is non-negotiable, exploring alternatives is prudent. Otherwise, begin with a detailed needs assessment, request a dedicated care coordinator, and confirm availability across evenings and weekends to establish a durable, efficient match for the loved one's life at home.

This part of Barberton, Ohio offers a variety of amenities that cater to seniors living in the area. With several restaurants nearby such as Angie's Italian Restaurant and Thano's Family Restaurant, seniors can enjoy a variety of dining options close to home. Additionally, there are pharmacies including CVS and Walgreens within a short distance for convenient access to medication and health supplies. For outdoor activities, there are several parks like Silver Creek Park and Wintergreen Park where seniors can enjoy nature and stay active. In terms of healthcare, there are reputable physicians nearby such as Dr. Rachel Patel at Community Health Care Wadsworth and specialized clinics like Neurology & Neuroscience Associates for comprehensive medical care. Lastly, for those looking for spiritual fulfillment, places of worship such as Grace Lutheran Church and Wadsworth Church of the Nazarene are easily accessible in this area. Overall, this part of Barberton provides a well-rounded community with amenities that cater to the needs and interests of seniors considering senior living in the area.

Restaurants

• Angie's Italian Restaurant (0.4 miles)
• El Jalapenos (1 miles)
• Thano's Family Restaurant (1.4 miles)
• Skoops Ice Cream (1.4 miles)
• McDonald's (1.5 miles)
• Belgrade Gardens (1.9 miles)
• Fa-Ray's Family Restaurant (2.1 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (1.4 miles)
• Ritzman Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Rite Aid (5.3 miles)
• Walgreens (5.3 miles)

Parks

• Silver Creek Park (3.9 miles)
• Summit Lake Park (4.9 miles)
• Wintergreen Park (5 miles)
• Durling Park (5.8 miles)
• Green Leaf Park (6.5 miles)
• Memorial Park (6.5 miles)

Physicians

• Patel Rachel Dr Community Health Care Wadsworth (4.6 miles)
• Foot & Ankle Institute (5.8 miles)
• Neurology & Neuroscience Associates (5.9 miles)
• Internal Medicine Center of Akron (6.1 miles)
• Digestive Health Center (6.1 miles)
• Dylan R Childs, MD (6.1 miles)
• North Star Orthopaedics: Deppisch, Paul J DO (6.3 miles)

Places of Worship

• Grace Lutheran Church (6.1 miles)
• Wadsworth Church of the Nazarene (6.3 miles)

Hospitals

• Akron Children's Hospital (6.4 miles)
• Summa Akron City Hospital (7.5 miles)

Cafes

• Starbucks (6.5 miles)
• Nervous Dog Coffee Bar (6.9 miles)
• Biggby Coffee (7.2 miles)
• Cafe Arnone (7.7 miles)