Overall Review of Dee-Maret Care Ctr
common
23 reviews mention this
Attentive, caring staff stands out
Residents describe staff who are attentive, respectful, and professional.
Many reviews highlight how staff treated them well during visits, including nurses and service attendants who felt attentive. Several patients mention staff being cordial, punctual, kind, and respectful, with questions answered promptly. A few comments go the other direction, but the most repeated day-to-day feedback is that people feel cared for and treated politely.
common
16 reviews mention this
Doctors listen and explain thoroughly
Residents say doctors take time to listen and explain clearly.
Multiple reviews praise physicians for being thorough and for taking time to understand medical histories and concerns. Patients mention being listened to, having questions answered, and receiving clear explanations. There are also complaints about rushed appointments or lack of follow-through, but the dominant experience described is careful, attentive care from the doctor.
common
2 reviews mention this
Clean facility and on-time visits
Residents note a clean setting and reasonable wait times.
Some reviews specifically call out a clean facility, along with being seen without long delays. Others also describe getting called in on time and receiving prompt help with questions. While most feedback focuses on clinical interactions, cleanliness and timing are mentioned as part of what made visits go smoothly.
common
2 reviews mention this
Easy to locate near Hawkins Plaza
Residents say the location is easy to find in the area.
A couple of reviews mention that the office is easy to locate and that it is at Hawkins Plaza. That matches the general pattern of nearby services and medical options in the surrounding area. For day-to-day logistics, this is the kind of practical detail a reviewer is willing to point out.
caveat
6 reviews mention this
Unprofessional scheduling and rude reception
Some residents report rude reception and scheduling communication issues.
A recurring complaint is unprofessional communication around appointments, including long time on hold or being unable to reach the office, and last-minute rescheduling. Several reviews also describe rude or unprofessional behavior from reception staff, with one reviewer saying they were not greeted at a bloodwork visit. There are also negative comments about follow-up and feeling rushed, which contribute to this overall concern.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.