Dee-Maret Care Ctr in Akron, OH

Pros

• The nurse was very attentive.
• Dr. Pankey saved the patient’s life.
• Dr. Brown is an excellent, thorough physician who listens.
• The waiting time was short, the facility was clean, and Dr. Justin Brown was great.
• Dr. Brown was wonderful and took time to understand the patient’s medical history.
• The staff at WhitePond are wonderful, and Dr. Suttles and her team rock.
• Everything was done with excellence; the staff were cordial and punctual.
• Dr. Suttles was patient and explained everything clearly.
• The health equity center staff are kind, professional and helpful.
• The facility is nice, and the staff were friendly and professional.

Cons

• It was described as one of the most unprofessional medical offices the reviewer had visited.
• Dr. S was described as lazy, with tasks passed to staff who drag their feet and provide little to no follow-up.
• The staff were noted to delay follow-up for weeks.
• The reviewer was on the verge of finding a new PCP.
• Summa New Seasons was described as horrible and unprofessional, with rescheduling and poor callbacks.
• The receptionist was described as having a horrible attitude and unprofessional.
• Racism, both covert and overt, was claimed to exist within Summa Health's medical system.
• The office was described as unfriendly, with rude staff and a lack of basic courtesy.
• Some workers were described as disrespectful and rude, with prejudice present.
• The reviewer felt that doctors rushed patients and did not show adequate care.

Review

Dee-Maret Care Ctr in Akron is best suited for seniors who want a clean, approachable medical office where nursing staff and physicians take time to listen and build rapport. The setting appeals to those who prefer predictable, in-person visits with clinicians who demonstrate patient focus and a straightforward path for routine care. Residents seeking a calm environment, where explanations are clear and staff interactions are generally courteous, will feel at home. The flip side is that provider consistency and administrative follow-through can vary, so expectations should be calibrated for occasional uneven experiences.

Pros center on tangible daily strengths: a clean facility, attentive vitals by capable nurses, and doctors who are thorough and personable. Dr. Brown is repeatedly described as patient, considerate, and detailed, while Dr. Suttles is praised for listening and clear communication. Staff across visits are often described as cordial and professional, with the office being easy to locate and operate. When visits go well, the experience feels efficient, respectful, and genuinely supportive of long-term health management.

Cons dominate the other side: several reviewers report inconsistent follow-through and uneven administrative support. Appointment rescheduling with long delays, missed callbacks, and uncertain handoffs undercut confidence. Front-desk encounters range from friendly to curt, and a few patients recount rude treatment that erodes trust. Some clinicians seem to rush patients or drift between providers, creating gaps in continuity. Such patterns can be especially frustrating for seniors who rely on predictable, coherent care plans.

Still, the core clinical strengths matter. When a physician takes time to review history, explain options, and invite questions, the medical home becomes truly valuable. A clean, well-organized facility reduces stress and helps families coordinate care. The combination of attentive nurses and a respectful clinical staff can offset administrative friction, delivering steady, compassionate care that supports ongoing health needs. The bottom line is that solid medical engagement can overcome uneven service experiences, provided expectations acknowledge the variability.

Those seeking a perfectly uniform experience or immediate, flawless follow-up across every test will want alternatives. Some feedback points to dissatisfaction with the broader network's responsiveness and staff demeanor, suggesting the need for options with stronger consistency and culture. Seniors who require seamless care coordination across multiple specialists or who are sensitive to reports of disrespect or bias in provider networks should scrutinize other clinics or senior-care facilities that prioritize reliability and uniform warmth.

Practical evaluation steps are essential: schedule multiple visits, meet the care team on-site, and ask who handles follow-up and how quickly results are communicated. Confirm which physicians are on-site and their patient loads, and request a tour to observe front-desk interactions. Clarify care coordination practices and verify insurance alignment. For many families, Dee-Maret Care Ctr offers a solid, practical option with trustworthy clinicians and a respectful environment; for others, the search should continue until a consistently seamless experience is found.

This part of Akron, Ohio is a well-connected and convenient area for senior living, with pharmacies such as Walgreens and CVS nearby for easy access to medications. There are also several reputable physicians' offices in the vicinity, including Neurology & Neuroscience Associates and Internal Medicine Center of Akron, making healthcare services easily accessible. In terms of leisure activities, there are beautiful parks like Summit Lake Park within a short distance for outdoor enjoyment. Additionally, there are cozy cafes like Nervous Dog Coffee Bar and restaurants offering a variety of dining options such as Swenson's Drive In Restaurants and Spaghetti Warehouse. For medical emergencies, Akron Children's Hospital is located just 2.3 miles away, providing peace of mind for seniors in need of specialized care. Overall, this part of Akron offers a blend of convenience, amenities, and healthcare services suitable for senior living.

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (1.8 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Rite Aid (4 miles)

Physicians

• Neurology & Neuroscience Associates (1.6 miles)
• Digestive Health Center (1.8 miles)
• Internal Medicine Center of Akron (1.9 miles)
• Dylan R Childs, MD (2 miles)
• Akron General Hematology & Oncology (2.2 miles)
• Pediatrics of Akron (2.4 miles)
• Hofacker (3 miles)

Parks

• Summit Lake Park (2 miles)
• Mountain Bike Area (5.1 miles)

Cafes

• Nervous Dog Coffee Bar (2 miles)
• Biggby Coffee (2.8 miles)
• Cafe Arnone (3.8 miles)
• Molly Brown Cafe (4.8 miles)
• Starbucks (5.4 miles)
• Starbucks (5.5 miles)

Restaurants

• McDonald's (2.1 miles)
• Frank's Place On Market (2.1 miles)
• Swenson's Drive In Restaurants (2.1 miles)
• Spaghetti Warehouse (2.3 miles)
• Taco Bell (2.4 miles)
• McDonald's (2.5 miles)
• The Game Grill & Bar (2.5 miles)

Hospitals

• Akron Children's Hospital (2.3 miles)
• Summa Akron City Hospital (3.7 miles)
• Summa Western Reserve Hospital (4.9 miles)

Places of Worship

• Grace Church (5.6 miles)

Theaters

• Cinemark Cuyahoga Falls And Xd (6 miles)