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Copley Health Center in Copley, OH

Copley Health Center is a nursing home community in Copley, OH.

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Copley Health Center in Copley, OH

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  • Interior

    A modern living room with stylish furniture and decor.

  • Decor

    A modern and elegant restaurant interior featuring neatly arranged tables and warm lighting.

  • Building

    An aerial view of a well-maintained residential community surrounded by lush greenery.

  • Bedroom

    A cozy hotel room featuring an armchair, a bed with multiple pillows, and soft lighting.

  • Dining

    A cozy restaurant dining area with neatly arranged tables and modern lighting.

  • Landscaping

    A picturesque scene featuring a building surrounded by lush grass and beautiful clouds in the sky.

  • Lighting

    A cozy living space featuring a bed, seating area, and dining table with warm lighting.

  • Seating Area

    A modern and inviting lounge area equipped with comfortable seating and decorative art, perfect for relaxation.

  • Outdoor

    Aerial view of a well-designed courtyard featuring a gazebo, seating areas, and landscaped surroundings.

  • Lobby

    A welcoming reception area with a modern design, featuring a curved counter and a cozy seating space.

  • Exercise Equipment

    A spacious and modern gym featuring various exercise machines and a welcoming reception area.

  • Office

    A modern office reception area with motivational words on the wall and sleek chairs.

155 Heritage Woods Drive, Copley, OH 44321

For more information about senior living options: (866) 208-4318

2.8 from 58 reviews
5 stars
18
4 stars
8
3 stars
5
2 stars
1
1 stars
26

Overall Review of Copley Health Center

caveat 10 reviews mention this

Call light response is uneven

Residents and families describe major delays and inconsistent attention after pressing call lights.

Several reviewers say call lights were not answered promptly, with some reporting waits of 30 to 45 minutes or longer. Others describe staff being away from the desk, talking at the station, or leaving patients to wait without assistance. A smaller number of reviewers report fast call-light response and kindness, but the negative accounts are recurring enough to be a clear concern.

differentiator 8 reviews mention this

Therapy support is a bright spot

Physical, occupational, and speech therapy receive consistent praise for getting residents moving and progressing.

Multiple reviewers highlight the therapy team as dedicated, encouraging, and effective, including praise for PT/OT/SP helping residents regain strength and mobility. Some reviewers contrast that strong therapy experience with problems in other areas of daily care. Even among more critical reviews, at least a few single out therapy staff as excellent.

caveat 7 reviews mention this

Meals fall short for some

Food quality and meal choice are described as inconsistent by families and residents.

Reviews are mixed on dining: some describe decent portions or surprisingly good food, while others call the food terrible or mediocre. A recurring complaint is limited choice, including accounts that residents had to rely on family to order or bring meals. This also lines up with the community offering restaurant-style dining, even though reviews don’t consistently describe meal quality as a strength.

  • A modern and elegant restaurant interior featuring neatly arranged tables and warm lighting.
  • A cozy restaurant dining area with neatly arranged tables and modern lighting.
caveat 6 reviews mention this

Cleanliness and odor concerns

A number of reviewers describe serious cleanliness issues, including bed bugs and strong odors.

Some reviewers report bed bugs and describe dirty rooms, bedding, and unpleasant smells in hallways or bathrooms. Others mention mold or overall poor cleaning, including accounts that rooms were not cleaned regularly. A smaller set of reviews describe the building as very clean and well maintained, but concerns about sanitation and infestations show up often enough to matter.

common 16 reviews mention this

Staff care ranges widely

Staff friendliness and responsiveness are praised by some reviewers, but others describe rudeness and neglect.

Many reviews are positive about staff being kind, helpful, and responsive, including accounts of excellent nursing and aides and good day-to-day care. At the same time, there are recurring negative reports about verbally abusive behavior, missed help, and patients being left waiting for basics. Even within more balanced reviews, families often emphasize the need to stay closely involved to get the care they expect.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Akron-Canton Regional (19 miles away) Akron-Canton Regional (19 miles away)
  • Cleveland-Hopkins International (22 miles away) Cleveland-Hopkins International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Restaurants

  • Hooley House Sports Pub & Grille (0.2 miles)
  • Chick-Fil-A (0.8 miles)
  • Brubaker's Pub (0.8 miles)
  • Melt Bar & Grilled (0.9 miles)
  • Olive Garden (0.9 miles)
  • Swensons Drive-In (1 miles)
  • McDonald's (1 miles)

Physicians

  • Crystal Clinic Orthopaedic Center (0.7 miles)
  • Ohio Sleep Disorder Center (0.8 miles)
  • Cns Healthcare Foundation (1.3 miles)
  • Summit Adult Medicine Center (1.5 miles)
  • Obgyn (1.9 miles)
  • Ohio Family Practice (2.1 miles)
  • Center for Urologic Health (3.1 miles)

Cafes

  • Starbucks (1 miles)
  • Cafe Arnone (2.7 miles)
  • Biggby Coffee (3.8 miles)
  • Nervous Dog Coffee Bar (5.1 miles)
  • Molly Brown Cafe (7.7 miles)

Pharmacies

  • Acme Sav-On Pharmacy (1.1 miles)
  • Discount Drug Mart (1.6 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.5 miles)
  • Rite Aid (2.5 miles)
  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.4 miles)

Places of Worship

  • Ghent Christian Church (1.6 miles)
  • Grace Church (2 miles)
  • Wadsworth Church of the Nazarene (7.1 miles)
  • Grace Lutheran Church (8.1 miles)

Parks

  • Green Leaf Park (3.2 miles)
  • Mountain Bike Area (5.8 miles)
  • Hinkley Reservation (6.8 miles)
  • Summit Lake Park (7.8 miles)
  • Durling Park (7.9 miles)

Hospitals

  • Summa Western Reserve Hospital (7.6 miles)
  • Akron Children's Hospital (7.7 miles)

Theaters

  • Cinemark Cuyahoga Falls And Xd (8 miles)

Frequently Asked Questions

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