Zebulon Rehabilitation Center in Zebulon, NC

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Zebulon Rehabilitation Center in Zebulon, NC

Information last verified:

509 West Gannon Avenue, Zebulon, NC 27597

For more information about senior living options: (844) 490-3973

3.9 from 34 reviews
5 stars
21
4 stars
4
3 stars
0
2 stars
1
1 stars
8

Overall Review of Zebulon Rehabilitation Center

Pros

  • pro The admission staff were accommodating and supportive.
  • pro The nursing staff cared for residents like family.
  • pro The medical care team worked in harmony to care for residents and adjust medications as needed.
  • pro The rehab staff are top notch and focused on getting patients back on their feet.
  • pro The facility offers programs throughout the day to keep residents engaged and active.
  • pro The staff are described as loving, compassionate, and attentive.
  • pro PT and OT teams are first class and dedicated to mobility recovery.
  • pro The environment is clean, well maintained, and welcoming.
  • pro Families appreciate regular updates and clear communication from the staff.
  • pro The center is widely recommended and described as a cut above other facilities.

Cons

  • pro The reviews describe Zebulon Rehab as the worst rehab place ever and claim it caused a patient’s death due to poor care.
  • pro Admissions are criticized as unhelpful, unempathetic, and heartless, making the experience terrible for families.
  • pro A reviewer states that a family member did not receive good care during their stay.
  • pro The nurses and physical therapists are accused of lacking compassion and proper care.
  • pro Repeated problems with care quality are noted, including improper catheter changes, failure to change diapers timely, and theft, with management unresponsive.
  • pro Safety and administrative failures are cited, including multiple falls, delayed responses, and messy records/insurance processing.

Review

Zebulon Rehabilitation Center is best suited for families seeking a rehab-focused environment where the therapy teams are highly active and the staff show genuine warmth and involvement. It works particularly well for post-acute recoveries, stroke, hip or other orthopedic issues, and conditions requiring structured physical and occupational therapy, where a sense of “being cared for like family” can help with motivation and adherence to a rehab plan. The facility’s community vibe, reliable routine of activities, and emphasis on staying engaged make it a strong choice for older adults who thrive on consistent interaction with caregivers and a goal-oriented rehab program. Location in Zebulon, NC, and a willingness to work with admitted patients toward meaningful mobility gains can be decisive advantages for families willing to commit to the drive and the care approach.

Anyone weighing Zebulon against alternatives should consider its variability in administrative responsiveness and safety oversight. Several reviews flag admission experiences as inconsistent, with complaints about communication lapses and delays in addressing concerns. There are also cautions about staff shortages on certain shifts, which can translate into slower response times and fewer one-on-one touches when needs arise. Families with loved ones who require near-constant supervision, meticulous safety monitoring, or rapid escalation of concerns may want to compare facilities with stronger staffing guarantees and more robust processes for pain control, IV management, and urgent communication. In short, if administrative reliability and seamless care handoffs are non-negotiable, alternatives may be a better match.

The strongest positives at Zebulon offset many downsides when the right care team is in place. Across multiple attestations, the therapy program, especially PT and OT, appears to deliver real gains, with patients regaining mobility and independence that allow for discharge home or safer progression toward that goal. The nursing and aides are repeatedly described as compassionate, with staff who proactively check in, explain plans, and treat residents like family. Positive experiences emphasize engaged admission staff, the ability to arrange private room options, consistent progress in rehab, and a clean, well-maintained environment. When families connect with the therapy crew and the nursing leadership, these elements create a credible pathway to meaningful recovery, particularly for those who enter rehab with a clear rehabilitation objective.

However, the facility’s Achilles’ heel surfaces in the form of inconsistent responsiveness and several serious care-administration gaps. Reports of missed or delayed pain management, delayed IV access, and even mishandled medical records point to systemic risk when staffing is stretched or supervision dips. There are stark warnings from families who felt their loved ones were not prioritized, with occurrences of abrupt discharges, perceived indifference, and communication breakdowns that left relatives running for answers. Infections and complications occurring during stay, whether tied to wound care, catheter management, or post-surgical recovery, underscore the importance of vigilant, well-coordinated clinical oversight. These issues aren’t universal, but they are persistent enough to influence risk assessment for any admission.

To navigate these realities, a practical decision framework is essential. Prospective residents should demand transparency about staffing ratios, especially on evenings and weekends, and insist on a concrete rehab plan with predefined milestones and daily therapy hours. Tourists should speak with the Director of Nursing and the admissions liaison about how care plans are communicated to families, who monitors safety issues, and how quickly concerns trigger escalations. It is wise to verify who will coordinate medical care, ensure the feedback loop with families is reliable, and confirm that administrative follow-through follows through without delays. Ask to speak with current residents or family members about responsiveness and continuity of care across shifts.

In the end, Zebulon Rehabilitation Center offers a compelling blend of genuine caregiving, strong rehab potential, and a home-like atmosphere that can catalyze recovery for many seniors. It is a strong fit for families prioritizing active therapy, a compassionate bedside presence, and a community that emphasizes daily engagement. Yet the decision hinges on tolerance for variability in admissions experiences and administrative responsiveness. If the budget and geography align, and a family can appoint a vigilant point of contact to oversee care coordination, Zebulon can be a sound, even excellent, choice. If reliability of administration and flawless, nearly prescriptive adherence to safety and documentation are non-negotiable, it is prudent to explore alternatives with more consistently reported systems in place.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Zebulon Rehabilitation Center is a premier assisted living community located in Zebulon, NC. Our center offers a wide range of amenities to enhance the daily lives of our residents. A beauty salon is available for our residents to receive professional hair and beauty services without leaving the premises. Cable or satellite TV is provided in each room, ensuring access to a variety of entertainment options.

We offer community-operated transportation for our residents, making it easy for them to attend appointments or enjoy outings with friends and family. Our computer center allows residents to stay connected with loved ones through email and social media, as well as engage in online activities and learning opportunities.

Our dining room provides delicious and nutritious meals prepared by our experienced culinary team. Residents can enjoy restaurant-style dining while accommodating special dietary restrictions. For those who prefer to cook their own meals, we provide fully furnished kitchenettes in each unit.

At Zebulon Rehabilitation Center, we prioritize the health and wellness of our residents. Our fitness room allows for physical activity and exercise programs tailored to individual needs. A gaming room provides a space for friendly competition and leisure activities. Our small library offers a quiet retreat for reading and relaxation.

Housekeeping services are provided regularly to ensure that our residents' living spaces remain clean and comfortable. Private bathrooms are included in each unit for convenience and privacy.

Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers while respecting the independence and dignity of each resident. Medication management is available to ensure that medications are taken properly.

We offer a mental wellness program that focuses on promoting emotional well-being through various therapeutic activities. Transportation arrangements are made for non-medical purposes as well as doctors' appointments.

Residents can socialize with peers in outdoor spaces such as gardens or participate in resident-run activities organized by our active community members. Wi-Fi/high-speed internet access is available throughout the facility for staying connected online.

Zebulon Rehabilitation Center provides a safe and secure environment with 24-hour call systems and supervision. Our staff is dedicated to offering personalized care and assistance to meet the unique needs of each resident.

Our location is conveniently surrounded by amenities, including cafes, parks, pharmacies, physicians, restaurants, and places of worship. Concierge services are available to assist with any additional needs or requests.

With our comprehensive care services, enriching activities, and convenient amenities, Zebulon Rehabilitation Center is the ideal choice for those seeking a nurturing and engaging assisted living community in Zebulon, NC.

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Nearby Places of Interest

Pharmacies

  • Stanley Long Term Care Pharmacy (0.5 miles)
  • Walgreens (0.7 miles)
  • Glaxosmithkline (0.9 miles)
  • CVS Pharmacy (9.1 miles)
  • Walgreens (9.2 miles)
  • Knightdale Pharmacy (10.3 miles)
  • CVS Pharmacy (10.4 miles)

Physicians

  • Growing Child Pediatrics (0.8 miles)
  • Rajendra L Nigalye (9 miles)
  • Knightdale Family Medicine (9.6 miles)
  • Horizon Family Medicine (10.7 miles)
  • Duke Primary Care Knightdale (10.9 miles)
  • Clayton Pediatrics Center (14.1 miles)
  • Family First Primary Care (14.1 miles)

Restaurants

  • McDonald's (3.6 miles)
  • Bojangles' Famous Chicken 'n Biscuits (8.5 miles)
  • McDonald's (9.2 miles)
  • N Y Diner (9.5 miles)
  • Taco Bell (9.5 miles)
  • Wendy's (9.6 miles)
  • Zaxby's (10.1 miles)

Cafes

  • 41 North (3.6 miles)
  • Starbucks (13.2 miles)
  • Panera Bread (14.8 miles)
  • Back Alley Coffee Roasters (14.9 miles)
  • Panera Bread (15.8 miles)
  • Starbucks (16.5 miles)
  • Starbucks (16.7 miles)

Places of Worship

  • St Eugene's Catholic Church (3.7 miles)
  • Beacon Baptist Church (14 miles)
  • St Catherine of Siena Catholic Church (15.4 miles)

Parks

  • Wendell Community Center (4.1 miles)
  • Buffaloe Road Athletic Park (12.3 miles)
  • Horseshoe Farm Park (12.5 miles)
  • Marsh Creek Park (13.6 miles)
  • Durant Nature Park (15.3 miles)
  • E. Carroll Joyner Park (16.2 miles)
  • Eastgate Park (16.7 miles)

Transportation

  • Enterprise Rent-A-Car (14.6 miles)

Hospitals

  • WakeMed Health & Hospitals (14.9 miles)
  • WakeMed Heart Center (14.9 miles)
  • Duke Raleigh Hospital (16.4 miles)
  • JMH Clayton (16.4 miles)

Theaters

  • Alamo Drafthouse Raleigh (15.9 miles)

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