Zebulon Rehabilitation Center in Zebulon, NC
Save509 West Gannon Avenue, Zebulon, NC 27597
For more information about senior living options: (844) 490-3973
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The staff are described as outstanding, compassionate, and attentive, making stays pleasant. The PT and OT teams are first class and focused on helping patients regain mobility. Pam, the admissions director, is helpful and proactive, smoothing the admission process and securing a private room quickly. Sandra, the Director of Nursing, is cited as caring and makes patients feel like family. Families consistently praise the caring, engaged, and professional approach of the entire team, from CNAs to therapists. The facility is noted for cleanliness, a pleasant atmosphere, and a positive, energetic vibe. The meals and activities are appreciated, contributing to a positive rehabilitation experience.
The facility was described as the worst rehab place ever. The staff were blamed for killing her mom. The patient was made to stand the day of the hip replacement, and the surgery was rushed. She was discharged too early, and the staff did not help with basic needs like using the bathroom. The staff used a sling to weigh her, tore open her surgical incision, and diapered her to avoid helping. Her surgery became infected, she contracted Covid, developed pneumonia, and died, with staff not caring. Admissions to Zebulon were described as terrible, with admissions described as unempathetic and heartless. The aunt was ignored, pain medication refused, IV not provided timely, and concerns about brain fluid dismissed. Other facilities refused admission or were at capacity for ridiculous reasons. A patient suffered multiple falls, with delayed imaging and poor wound care, and staff did not consistently wear masks, contributing to Covid exposure. A two-week quarantine without visitors or physical therapy was imposed. The floor was severely understaffed, with only one CNA on the entire floor, leaving staff overstretched. Some nurses were rude and unprofessional; catheter changes were not performed timely; theft occurred; management was unresponsive; and the caregivers who did care left due to management.Who this community is best suited for: Zebulon Rehabilitation Center is a practical choice for families prioritizing aggressive post-acute rehabilitation with a strong emphasis on therapy and a warm, seemingly engaged care team. When the focus is on restoring mobility and independence after a hospital stay, the facility delivers measurable progress thanks to dedicated PT and OT staff, nurses and aides who demonstrate compassion, and a family-like atmosphere that keeps residents engaged with activities and daily routines. The strongest voice in favor comes from families who experienced tangible mobility gains and felt supported by a responsive treatment team. It is less well suited for those who require flawless administrative reliability, absolute consistency across shifts, or safety oversight that minimizes any risk of delayed care or record-keeping mistakes.
On the pro side, the rehabilitation program at Zebulon stands out. Therapists are repeatedly described as first-rate, with patients regaining walking ability and daily functioning through intensive PT and OT. Nursing staff and CNAs are frequently praised for their attentiveness, kindness, and genuine concern, creating an atmosphere that many families interpret as a caring, almost familial environment. The admissions process is sometimes a hurdle, but once engaged, families note meaningful personal involvement from the admissions director and the director of nursing, who help navigate the transition and keep lines of communication open. Residents generally report clean facilities, a reliable daily schedule, and appetizing, well-prepared meals, plus a range of activities that keep residents socially connected. The combination of strong clinical care and a supportive social milieu makes Zebulon a compelling option for recovery-focused stays.
Yet there are distinctly troubling threads in the experience, and they must not be overlooked. Several families report admission difficulties, inconsistent responsiveness, and an impression that the administrative side can be opaque or slow to act. There are accounts of delayed pain management, slow IV access, and, in some cases, a perception that critical information or names on records were mishandled or not updated promptly. Falls and injuries for some short-term residents have been described, with complaints that follow-up assessment and communication did not meet expectations. These conflicts tend to center on the administrative backbone - admissions, nursing leadership, and record-keeping - not the direct therapy teams, which tend to be the facility's strongest asset. The result is a mixed reputation: exceptional therapy and care on good days, with frustration and anxiety on days when administration feels overwhelmed or unresponsive.
The key pro factors do offset many of the cons when a family is actively involved and diligent about oversight. Where the leadership and therapy teams are aligned and accessible - particularly the admissions director and the director of nursing - the care trajectory can be smooth, with timely therapy, clear goals, and regular updates to families. When residents benefit from the therapy staff's devotion and the room-to-room attention that caretaking staff provide, the stay can produce meaningful functional gains, improved independence, and a safer return home. In short, the positive experiences show Zebulon can deliver excellent rehabilitation outcomes, but these outcomes hinge on consistent staffing, reliable communication, and proactive management.
Those who may want to consider alternatives are families prioritizing absolute consistency, risk-averse oversight, or a seamless admissions experience. If experiences with variable nurse-to-patient ratios, inconsistent follow-through on care plans, or anxiety about delayed responses are non-negotiables, exploring other facilities with a track record of steadier administrative operations may be warranted. Likewise, for loved ones requiring ongoing, long-term care rather than short-term rehab, or for families who cannot frequently visit to advocate on the spot, a facility with a demonstrably steadier front-end process and higher, uniform staffing levels may be a safer fit. The reviews suggest that while Zebulon Rehab can be an exceptional choice under the right circumstances, it is not a uniform solution for every post-acute need.
Guidance for a confident decision: undertake a candid visit specifically focused on admissions and nursing leadership, and request to meet the PT/OT leads as well as a recent care plan for a typical resident. Inquire about current staffing levels on the floor, the turnaround time for critical orders (pain control, IVs, wound care), and the process for updating families after falls or changes in condition. Ask to speak with several current residents or family representatives about responsiveness and daily routines. If the plan is to use Zebulon Rehab for short-term rehab with a clear discharge goal, and if active family involvement can be sustained, the odds of a favorable outcome rise significantly. If safety, consistency, and administrative reliability are paramount, one should weigh closely whether another option may align more reliably with those needs. Zebulon Rehabilitation Center remains a viable, sometimes excellent, choice for rehab-focused care when leveraged with intentional oversight and clear expectations.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Zebulon Rehabilitation Center is a premier assisted living community located in Zebulon, NC. Our center offers a wide range of amenities to enhance the daily lives of our residents. A beauty salon is available for our residents to receive professional hair and beauty services without leaving the premises. Cable or satellite TV is provided in each room, ensuring access to a variety of entertainment options.
We offer community-operated transportation for our residents, making it easy for them to attend appointments or enjoy outings with friends and family. Our computer center allows residents to stay connected with loved ones through email and social media, as well as engage in online activities and learning opportunities.
Our dining room provides delicious and nutritious meals prepared by our experienced culinary team. Residents can enjoy restaurant-style dining while accommodating special dietary restrictions. For those who prefer to cook their own meals, we provide fully furnished kitchenettes in each unit.
At Zebulon Rehabilitation Center, we prioritize the health and wellness of our residents. Our fitness room allows for physical activity and exercise programs tailored to individual needs. A gaming room provides a space for friendly competition and leisure activities. Our small library offers a quiet retreat for reading and relaxation.
Housekeeping services are provided regularly to ensure that our residents' living spaces remain clean and comfortable. Private bathrooms are included in each unit for convenience and privacy.
Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers while respecting the independence and dignity of each resident. Medication management is available to ensure that medications are taken properly.
We offer a mental wellness program that focuses on promoting emotional well-being through various therapeutic activities. Transportation arrangements are made for non-medical purposes as well as doctors' appointments.
Residents can socialize with peers in outdoor spaces such as gardens or participate in resident-run activities organized by our active community members. Wi-Fi/high-speed internet access is available throughout the facility for staying connected online.
Zebulon Rehabilitation Center provides a safe and secure environment with 24-hour call systems and supervision. Our staff is dedicated to offering personalized care and assistance to meet the unique needs of each resident.
Our location is conveniently surrounded by amenities, including cafes, parks, pharmacies, physicians, restaurants, and places of worship. Concierge services are available to assist with any additional needs or requests.
With our comprehensive care services, enriching activities, and convenient amenities, Zebulon Rehabilitation Center is the ideal choice for those seeking a nurturing and engaging assisted living community in Zebulon, NC.
Zebulon Rehabilitation Center is located at 509 West Gannon Avenue, Zebulon, NC 27597 in Wake County, North Carolina
Zebulon Rehabilitation Center on seniors.fyi includes 5 photos including images showing trees, landscaping, garden, outdoor, interior, dining, road, outdoors, and more.
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