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4.5 from 50 reviews
5 stars
40
4 stars
3
3 stars
3
2 stars
1
1 stars
3
Overall Review of Shoreland Health Care & Retirement
common39 reviews mention this
Staff care and responsiveness stand out
Residents and families repeatedly describe staff as kind, attentive, and focused on comfort.
Across many visits, families say the nurses, nurse aides, and other support staff were friendly and respectful, and that questions were answered. Multiple reviews also mention that staff members checked in, addressed concerns quickly, and helped put families at ease during rehab. A few reviews disagree, citing breakdowns in day-to-day communication and inconsistent response times.
common16 reviews mention this
Rehab therapy is a focal point
The therapy department receives consistently strong feedback for helping residents get stronger.
Many reviewers talk about progress through physical therapy, with several also mentioning occupational therapy and speech therapy as part of care. Families describe therapists as helpful, encouraging, and hands-on with exercises and daily rehab goals. One reviewer points to staff in the therapy department as a standout even while raising concerns elsewhere in the facility.
common8 reviews mention this
Facility cleanliness is frequently mentioned
Clean rooms and common areas come up often in the reviews.
Several visitors describe the building as clean and well-maintained, including rooms being kept orderly and residents being clean and dressed when families came by. Others add that housekeeping and the overall presentation of the facility supported comfort during recovery. There is also at least one criticism about how personal items were handled, which is a separate concern from cleanliness itself.
caveat5 reviews mention this
Dining quality is a mix
Meals earn both praise and complaints in resident feedback.
Some families say the food was good, with one review specifically calling out cooks and another praising meals like fried chicken. Others mention dining being less consistent, including an example of a disappointing meal. The community does offer restaurant-style dining and supports special dietary restrictions, including diabetes diets, which may help explain why some meals are described more favorably than others.
caveat2 reviews mention this
Some communication and medication issues
A few reviews report problems with care coordination and follow-through.
At least one reviewer describes a delay in getting medications right and says communication between staff was lacking, alongside a stressful discharge timing experience. Another negative review raises concerns about inconsistent call light response and clinical knowledge, including questions about following orders. These issues contrast with the many positive comments about attentiveness elsewhere in the feedback.
common2 reviews mention this
Activities help residents stay engaged
Reviews mention activities that help residents stay involved.
Some residents and visitors describe having plenty of activities to keep people engaged, and one review says the community invited them to activities. Another review highlights scheduled engagement as part of the overall rehab experience, alongside therapy and meal feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Shoreland Health Care & Retirement on seniors.fyi includes 16 photos including images showing healthcare, physical therapy, rehabilitation, exercise, nurse, assistance, building, parking, and more.
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Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Anticipatory grief is an emotional response to the impending loss of a loved one, characterized by complex emotions such as sadness and anger, and involves navigating stages similar to those identified by Kübler-Ross. Coping strategies are vital for managing this process, emphasizing compassionate communication, self-care, and support groups while recognizing the cultural influences on grieving.
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
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89 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Compassionate staff with personalized, comprehensive care in a supportive community.
Fecal Incontinence in Older Adults: A Comprehensive Guide
Recognizing the Journey: Understanding and Navigating Anticipatory Grief
Encouraging Participation in Adult Day Care: A Guide to Supporting a Hesitant Parent
