Liberty Hill Family Care
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1874 Farmers Union Road, Clarkton, NC 28433
For more information about senior living options: (844) 490-3973
Liberty Hill Family Care offers a competitive rate for private rooms at $2,000 per month, significantly lower than the average costs in Columbus County, which stands at $3,565, and even more advantageous compared to the state of North Carolina's average of $4,425. This pricing not only reflects Liberty Hill's commitment to providing quality care at an accessible rate but also positions it as an appealing choice for families seeking affordable long-term care options. By maintaining such cost-effective rates while ensuring high standards of service, Liberty Hill Family Care makes a meaningful impact on the community's healthcare landscape.
| Floor plans | Liberty Hill Family Care | Columbus County | North Carolina |
|---|---|---|---|
| Private | $2,000 | $3,565 | $4,425 |
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Barbara was described as very joyful and professional when assisting with rescheduling a daughter's appointment. Alyson Priest is described as wonderful. Heather Pait is described as a caring and holistic health care provider. Dr Bridgers is described as a great physician. Melody Gause is described as a caring and wonderful nurse. The nurses are described as concerned, friendly, professional and helpful; Karen and the front desk staff are described as always professional and helpful to get patients in for an acute visit. Dr Pait is described as great and as having done all she can to help. Dr Priest and staff are described as friendly and helpful, aiding recovery from illnesses.
The woman in charge of check-in/check-out is very rude and fusses at people. The doctors claim to be busy and don't get paperwork completed on time. A very rude and disrespectful woman is at the front desk. The place is a joke. A front-desk staff member tries to put blame on patients.The collection of notes about this medical practice paints a picture of a place inhabited by caring clinicians and supportive staff, but also a setting where administrative misfires can create real patient frustration. Across multiple voices and experiences, there is a strong thread of gratitude for individual providers and their bedside manner, paired with disappointment in schedules, refill processes, and some front-desk interactions that left patients feeling overlooked or dismissed. Taken together, the remarks reveal a clinic with real strengths in clinical care and compassion, but with room to improve communication and reliability in day-to-day operations.
Several accounts center on a specific appointment with Julie Shaw on June 2, 2023, and the hope that prescriptions would be submitted automatically for refills. One patient describes expecting auto-refill and being told over the phone on a Monday that Julie Shaw wasn't in, with another physician stepping in to submit the refill. Despite this arrangement, the weekend arrived without the needed medication, and the patient found themselves told by a triage nurse to seek emergency care. The sentiment is clear: after seeing a physician, the patient shouldn't have to go to the ER if the issue can be managed through the office. This thread illustrates a frustration with the workflow that left the patient feeling abandoned at a time when continuity of care and timely access to medications are most critical.
On a more positive note, several voices highlight exemplary experiences with scheduling and the warmth of particular staff members. One caller recounts a recent effort to reschedule their daughter's appointment, praising the call attendant, Mrs. Barbara, for being "very joyful and professional." The patient describes feeling listened to and reassured, something they hadn't experienced in prior rescheduling interactions. This example stands in contrast to other administrative frustrations, demonstrating that when front-desk staff approach the job with empathy and efficiency, the experience of navigating appointments can be significantly smoother and more human-centered.
There is a chorus of praise for a handful of clinicians and caregivers who appear to leave a lasting, positive impression. Alyson Priest is described as wonderful, complemented by thanks to Heather Pait, who is depicted as a caring and holistic health care provider. The gratitude extends to Dr. Bridgers, who is called a great physician, and to Melody Gause, described as a caring and wonderful nurse. The nursing team is praised for compassion and efficiency, and Karen along with other front-desk staff are consistently recognized for professionalism and their efforts to facilitate acute visits. Across these comments, the sentiment that "the people make the place" emerges as a unifying theme: skilled clinicians and courteous, attentive support staff combine to create a welcoming, patient-centered environment.
Additional notes emphasize the strong, ongoing relationships patients have formed with specific clinicians. Dr. Pait is singled out for listening and for doing everything possible to help, with particular emphasis on her willingness to hear the patient's concerns. The same appreciation extends to Dr. Priest and to Amy Ransom, who are described as part of a team that enables patients to feel heard, supported, and helped in their recovery. In these remarks, the care experience is framed as collaborative and reassuring, with patients expressing confidence in the expertise and compassion of their providers. The overall tone is one of loyalty and trust built on direct, meaningful patient-provider interactions.
Beyond individual providers, the reviews also celebrate a culture of courteous and helpful staff that spans the broader team. The nurses are described as compassionate and efficient, and the overall staff - especially those at the front desk - are depicted as generally professional and helpful in getting patients in for acute visits. The positive sentiment toward the personnel is consistent: when the team is functioning well, patients feel cared for, supported, and optimistic about their health journeys. The recurring message is that the professional, patient-centered ethos is alive at many levels of the practice.
However, not all experiences are free of criticism. Several reviewers point to problematic interactions and systemic flaws that hinder the patient experience. One observer notes that the woman who appears to be in charge of check-ins and check-outs can be very rude and fussy, and that patients may hear friction that isn't always acknowledged by the staff. Another common critique centers on the perception that doctors are busy and paperwork isn't completed promptly, requiring patients to repeatedly follow up themselves to ensure forms and referrals are done. In at least one account, the patient switches to a different office within the Southeastern network, citing greater competence and reliability as decisive factors. These critiques underscore how administrative bottlenecks and perceived micromanagement of front-desk duties can color the perception of care, even when clinicians are delivering high-quality medical treatment.
There is also a troubling vignette from a Friday afternoon, described in stark terms: a patient arrives around 4 p.m. seeking a back-pain shot, only to be told that no help could be provided, despite the lot being nearly empty and no one else in the waiting room. The patient describes the scene as a disappointment and a disappointment, expressing frustration with being turned away and seeking a phone number to discuss the situation further. In another strongly negative note, a front-desk staff member is described as "very rude and disrespectful," with the patient feeling that blame for issues is unfairly shifted onto patients. Taken together, these remarks reveal persistent frustrations with service delivery and how some interactions can leave patients feeling unheard or dismissed.
Overall, the collection of experiences reveals a practice with significant strengths in clinical care, empathy from many clinicians, and a culture of patient-centered interactions that many patients deeply appreciate. Yet it also highlights critical opportunities for improvement in administrative processes, refill workflows, timely documentation, and the consistency of front-desk interactions. The positive testimonials about specific physicians and staff show the potential for excellent, compassionate care, while the negative experiences point to a need for more reliable scheduling, clearer communication, and more respectful, professional front-desk conduct. When these pieces align - strong clinical care paired with dependable administrative efficiency - the practice stands to provide consistently outstanding experiences for patients and families alike.
2 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Liberty Hill Family Care in Clarkton, NC is an assisted living community that offers a comfortable and supportive environment for individuals in need of board and care home or memory care services. With amenities such as a dining room, fully furnished living spaces, and outdoor gardens, residents can enjoy a pleasant and relaxing atmosphere.
Our staff provides housekeeping services to ensure that the common areas and individual living spaces are clean and well-maintained. Additionally, we offer move-in coordination services to ease the transition process for new residents.
Residents have access to private telephone lines and Wi-Fi/high-speed internet, allowing them to stay connected with loved ones and engage in online activities. We understand that maintaining one's independence is important, which is why we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our team also coordinates with healthcare providers to ensure that residents receive the necessary medical attention.
For individuals with diabetes or other special dietary restrictions, we offer specialized meal preparation and service. Our staff is trained in diabetes care to assist those who require it. Incontinence care is available for those who need additional support.
Transportation arrangements for medical purposes are provided to ensure that residents can easily access necessary healthcare appointments. Scheduled daily activities are offered to promote social engagement and stimulate mental well-being.
Overall, Liberty Hill Family Care in Clarkton, NC strives to provide personalized care services within a warm and inviting community setting.
This part of Clarkton, North Carolina, is located approximately 20-25 miles away from various dining options such as Burger King, Adam's Seafood and Steaks, Dale's Seafood, and McDonald's. In terms of places of worship, there are several Southern Baptist Convention churches in the area along with other denominations like Fair Bluff Baptist Church and Hickory Grove Baptist Church. Additionally, there are nearby pharmacies like Tabor City Medicine Mart and Fair Bluff Discount Drug for your convenience. If transportation is a factor for you, there is a U-Haul Neighborhood Dealer within the vicinity. Overall, this area offers a variety of amenities for seniors considering living here.
Liberty Hill Family Care offers a competitive rate for private rooms at $2,000 per month, significantly lower than the average costs in Columbus County, which stands at $3,565, and even more advantageous compared to the state of North Carolina's average of $4,425. This pricing not only reflects Liberty Hill's commitment to providing quality care at an accessible rate but also positions it as an appealing choice for families seeking affordable long-term care options. By maintaining such cost-effective rates while ensuring high standards of service, Liberty Hill Family Care makes a meaningful impact on the community's healthcare landscape.
Liberty Hill Family Care is located at 1874 Farmers Union Road, Clarkton, NC 28433 in Columbus County, North Carolina
Liberty Hill Family Care's memory care services are designed to address the complex needs of residents with dementia or Alzheimer's disease through a comprehensive suite of features. Assistance with dressing and bathing fosters dignity and personal comfort, while medication management ensures that residents adhere to their prescribed treatment regimens, reducing the risk of confusion or medication errors. Meal preparation and service cater to nutritional needs, which is vital for overall health and cognitive function. Arranging transportation for medical appointments removes logistical stress, ensuring residents receive continuous medical oversight. Coordination with health care providers facilitates integrated care plans tailored to individual needs. Support with activities of daily living and transfers enhances independence while maintaining safety, which is crucial for those experiencing mobility challenges. Around-the-clock supervision provides peace of mind for families, knowing their loved ones are monitored consistently, while incontinence care addresses personal hygiene concerns with sensitivity and respect, further promoting emotional well-being.
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