Maple Leaf Health Care

Pros

• The staff at Maple Leaf Health Care is kind, caring, and helpful to the patients and families.
• The therapy provided at Maple Leaf has helped patients make significant progress in their mobility and overall well-being.
• The facility is clean and provides a comfortable environment for residents.
• There are various activities available each day, such as bingo, church services, and music, creating an engaging atmosphere for residents.
• Family members feel relieved knowing that their loved ones are being taken care of by the staff at Maple Leaf.

Cons

• The staff are no good and there are concerns about their ability to provide proper care.
• The facility is understaffed and it is sad to rely on them for the care of loved ones.
• There have been complaints about diaper changes being delayed, causing discomfort for patients.
• Some reviews mention poor management and being understaffed, leading to a negative experience.
• The halls have a bad odor and the facility is continuously short-staffed.
• Visitors have expressed that they would not recommend the facility to others due to their experiences.
• The food is described as awful, with some comparing it to what prisoners would eat.
• There have been complaints about the lack of private rooms and amenities, such as TVs and telephones in the rooms.

Review

Maple Leaf Health Care has been providing care for residents since February and is conveniently located just five minutes away from one reviewer's home. The reviewer commends the facility for their availability and overall satisfaction with the staff. While acknowledging that there are some staff members who may not be as good, they appreciate the good rapport they have developed with everyone at Maple Leaf.

The facility offers a variety of activities for residents to enjoy, such as games, bingo, church services, and even ice cream day. A monthly calendar is posted with different activities and there is also music in the dining area. For those who prefer outdoor relaxation, there is a picnic/patio area with rocking chairs on the porch. The fenced area allows for added security.

Another reviewer expresses gratitude towards Maple Leaf for their clean environment and kind, caring, and helpful staff. They praise the facility for providing different activities each day including bingo, church services, and music. Additionally, the reviewer speaks highly of the therapy offered at Maple Leaf, noting how it has greatly aided their loved one's mobility. They express relief in knowing that their grandmother is well taken care of.

However, not all reviews are positive in nature. One reviewer brings up concerns about laundry being lost and a lack of adequate care provided to patients. They mention that CNAs are asked to wait hours before changing a patient's soiled diaper and fear prevents patients from voicing complaints about the substandard care received due to potential consequences.

On a more positive note again, another reviewer focuses on praising the staff at Maple Leaf rather than highlighting the amenities or rooms themselves. Their personal experience of staying at the facility for ten days left them feeling like part of a family due to the welcoming atmosphere created by the staff on their hall. Furthermore, they commend both PT staff for encouraging self-esteem during therapy sessions and express confidence in choosing Maple Leaf if they ever require rehab services again.

A heartfelt testimonial emphasizes that while there is no place like home, Maple Leaf was able to provide the necessary therapy and motivation for their loved one to regain strength, independence, and a desire for life. The family expresses deep appreciation towards the facility and staff for their exceptional care and willingness to go above and beyond.

However, not all reviews share this positive sentiment. Another reviewer highlights issues with understaffing and poor management that they believe negatively impact the level of care provided. They explicitly state that they would not recommend Maple Leaf to anyone.

Yet another reviewer appreciates the caring nature of the staff at Maple Leaf, noting that their parent enjoys their stay. However, they mention the need for more CNAs on staff. As for food quality, it is deemed acceptable by the parent.

Unfortunately, some reviews highlight concerns about unpleasant smells in the halls as well as consistent understaffing during visits. This has led one individual to express their reluctance in recommending Maple Leaf to others.

The final review criticizes the quality of food served at Maple Leaf, going so far as to compare it unfavorably with prison food. Despite this criticism, a different reviewer shares contentment with their loved one's overall experience at Maple Leaf. Their happiness is tied in part to having a private room.

In conclusion, reviews of Maple Leaf Health Care are mixed but generally lean towards positive experiences with praise directed towards caring staff members who create a welcoming environment and provide therapeutic services. Concerns raised revolve around issues such as lost laundry, understaffing leading to delays in necessary care, and subpar food quality.

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (9.7 miles)
• Kickback Jack's (14.8 miles)
• Cracker Barrel (14.8 miles)
• Duckworth's Grill & Taphouse Mooresville (14.8 miles)
• McDonald's (14.9 miles)
• Hickory Tavern (14.9 miles)
• Joel's Asian Grill (15.5 miles)

Parks

• Lake Norman State Park (11.3 miles)
• Glen Oak Green Park (23.9 miles)

Physicians

• Tall Oaks Family Practice (14.1 miles)
• Northshore Orthopedics & Sports Medicine (15.2 miles)
• Novant Health Lakeside Family Physicians (15.3 miles)
• PHC Sailview Family Medicine (15.3 miles)
• Southern Family Medicine (15.5 miles)
• Piedmont Healthcare (15.8 miles)
• Piedmont Healthcare (16 miles)

Pharmacies

• Crp USA (14.4 miles)
• Walgreens (14.8 miles)
• CVS Pharmacy (14.9 miles)
• Healthsmart Pharmacy (15.5 miles)
• CVS Pharmacy (15.6 miles)
• Walgreens (16.9 miles)
• CVS Pharmacy (21.3 miles)

Cafes

• Clutch Coffee Bar (15.1 miles)
• Urban Grind Roasters - Artisan Coffee (15.7 miles)
• Starbucks (17.7 miles)
• Starbucks (23.2 miles)

Theaters

• AmStar 14 - Mooresville Theatre (15.3 miles)

Places of Worship

• First Presbyterian Church (15.7 miles)
• St Therese Catholic Church (16 miles)
• Cove Church (19.2 miles)
• Liberty Baptist Church (19.7 miles)

Transportation

• Amtrak (23.3 miles)