The Laurels Of Salisbury

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The Laurels Of Salisbury

Information last verified:

215 Lash Drive, Salisbury, NC 28147

For more information about senior living options: (844) 490-3973

4.3 from 117 reviews
5 stars
89
4 stars
7
3 stars
2
2 stars
6
1 stars
13

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Overall Review of The Laurels Of Salisbury

Pros

  • pro The staff were very helpful in coordinating admission and insurance for his father.
  • pro Jodie, the admissions director, was kind and helpful and gave ample time to answer questions.
  • pro The nursing staff and therapists were very nice, answered questions, and were very helpful.
  • pro The facility is clean, welcoming, and feels like home.
  • pro Communication with the care team has been wonderful, and staff genuinely care about residents’ well-being.
  • pro The therapy team is outstanding and helps residents get back on their feet.
  • pro The staff are caring, attentive, and treat residents with dignity, respect, and kindness.
  • pro The Laurels provides a high level of care with attentive, compassionate staff and a supportive environment.
  • pro The meals are good and the food service is reliable.
  • pro The Laurels has a beautiful campus with a cozy atmosphere and well-maintained facilities.

Cons

  • pro The facility was awful and the service was bad, with a patient left in a bed with urine and defecation on the bed and floor for days and no one washing.
  • pro The nursing staff were overwhelmed, sometimes caring for as many as 22 patients on a single shift, leading to slow response times for assistance.
  • pro The patient’s bedsore worsened because he sat most of the time, indicating delayed or insufficient care.
  • pro Families were not promptly informed about medical issues or changes in status, such as injuries or pneumonia, or discharge details.
  • pro There was a traumatic miscommunication about a mother’s death, with staff providing conflicting updates.

Review

The Laurels of Salisbury is best suited for families pursuing short- to mid-term skilled rehabilitation with a strong emphasis on therapy-driven recovery. This community shines for residents recovering from hip surgery, strokes, or other injuries where getting back on one’s feet and returning home is the primary goal. The therapy teams are consistently highlighted as the facility’s core strength, dedicated PT and OT professionals who design daily, goal-oriented programs, with therapists such as Sheena, Stacie, and Diane cited repeatedly for moving patients forward. The environment supports a practical discharge plan: detailed health and medication documentation, coordinated meetings with the care team, and a discharge process that many families describe as thorough and reassuring. For families who value clear, proactive rehabilitation and a home-like atmosphere during recovery, The Laurels often delivers results that meet expectations.

That said, there are clear reasons to consider alternatives in certain situations. If a private room is non-negotiable, or if memory-care needs require a facility with a dedicated, highly specialized memory unit, other communities may be a better fit. A number of reviews raise concerns about staffing pressure and response times, particularly on evening shifts when large patient loads are present. Instances of delayed call-bell responses, inconsistent medication management, and gaps in daily communication have appeared in the feedback. Families should note that while many residents thrive here, the experience can hinge on shift coverage and day-to-day staffing realities, which may be unacceptable for loved ones who require near-constant, hands-on supervision or very tight oversight.

The strongest offset to these cons lies in the Laurels’ robust rehabilitation program and the overall quality of daily care. For most residents, therapy is not a half-measure but a core, seven-days-a-week commitment with individualized plans that emphasize practical mobility and daily living tasks. The therapy environment is repeatedly described as well-equipped and purpose-built for recovery, with therapists who push for measurable progress and maintain open lines of communication with families. Nursing and CNA teams, when fully staffed, are praised for compassion, dignity, and attentiveness. Cleanliness, a welcoming atmosphere, and a broad array of activities further support recovery by reducing stress and promoting engagement. When families encounter a hiccup, the architecture of care, case managers, social workers, and discharge planners, appears able to course-correct and provide documentation and guidance that families value for continuity of care after discharge.

However, the main cons carry enough weight to influence a decision, especially for those with higher care needs or past experiences that heighten risk tolerance. Several reviews describe times when staff were stretched thin, with large patient-to-caregiver ratios that affected response times and the perceived quality of day-to-day support. There are pointed accounts of miscommunication, delayed med administration, and, in the worst cases, alarming lapses around important health events or family notification. These outlier experiences remind prospective families that while the Laurels can deliver exceptional rehab outcomes and compassionate care, the consistency of day-to-day operations may vary by shift, leadership emphasis, and staffing levels. For any family prioritizing an error-free, 24/7 highly responsive environment, alternatives with a tighter staffing model and more uniform service may be prudent.

Yet the positive threads are persuasive when weighed against the negatives. For families focused on getting a loved one back home, the Laurels’ therapy-first model produces tangible gains, strength, independence, and accelerated functional recovery, often accompanied by steady, transparent communication about progress and setbacks. Longevity of staff across departments, from nursing to housekeeping, contributes to a sense of familiarity and trust that many families value deeply. Reviews repeatedly celebrate the facility’s cleanliness, homelike ambiance, and the way care teams treat residents with dignity and personal attention. When therapy succeeds and discharge planning goes smoothly, families feel a profound sense of relief that their loved one has been treated with respect and a real pathway to returning home or stepping down to a less intensive level of care.

For decision-makers weighing options, several practical steps emerge. Visit with an agenda focused on the rehabilitation program: tour the therapy gym, meet the lead therapists, and ask how the team will tailor goals for your loved one. Probe the nursing coverage on evenings and weekends, and request specific metrics on call-bell response times and medication administration processes. Clarify room preferences, private versus semi-private, and discuss how memory-care needs would be managed if they arise. Request a transparent discussion about discharge planning, including what documentation you should expect, and who will coordinate with insurance and outpatient services. If your loved one requires near-constant supervision or has a complex medical profile, consider alternatives that promise tighter staffing ratios and more consistent daily oversight.

In the end, The Laurels of Salisbury stands out as a compelling choice for rehab-focused families who prize a warm, capable therapy environment and a collaborative care team that takes discharge planning seriously. It is less ideal for those who demand private rooms without exception, or for families unsettled by reports of inconsistent staffing and delayed responses. The most satisfying experiences come from those who enter with clear rehab goals, active family involvement, and a plan for post-acute care, knowing this community can deliver meaningful recovery milestones while offering a welcoming, familial atmosphere. When used for the right goals and with informed expectations, The Laurels of Salisbury can be a strong ally in the difficult journey of recovery and aging in place.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels of Salisbury in Salisbury, NC is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon, allowing residents to conveniently access hair and nail services within the comfort of their home. Residents can enjoy their favorite shows and movies with cable or satellite TV available in every room.

Transportation is made easy with community-operated transportation services and arrangements for non-medical trips. A computer center is provided for residents to stay connected with loved ones and explore the internet at their leisure. For those who enjoy physical fitness, there is a well-equipped fitness room available.

The Laurels of Salisbury offers fully furnished apartments, providing residents with ease and convenience upon moving in. Housekeeping services ensure that living spaces are well-maintained and clean. Each apartment has private bathrooms and kitchenettes for added comfort and independence.

Meals at this assisted living community are served restaurant-style in a spacious dining room. Special dietary restrictions can be accommodated to ensure that all residents receive the appropriate nutrition they need. Residents can also relax in outdoor spaces such as gardens or spend quiet time in the small library.

Care services provided include 24-hour call system, supervision, assistance with activities of daily living like bathing, dressing, and transfers. Medication management is offered to ensure residents take their medications on time. A mental wellness program focuses on the emotional well-being of residents.

Residents have access to various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any additional needs they may have.

In terms of nearby amenities, The Laurels of Salisbury is conveniently located close to cafes, pharmacies, physicians' offices, restaurants, and transportation options.

Overall, The Laurels of Salisbury provides an enriching assisted living experience where residents can maintain their independence while receiving the care they need in a comfortable environment.

Nearby Places of Interest

Restaurants

  • Zaxby's (2.1 miles)
  • Romano's Italian Cuisine (2.5 miles)
  • Dj's (2.5 miles)
  • McDonald's (2.5 miles)
  • Monterey Mexican Restaurant (2.5 miles)
  • Ivan's (3.3 miles)
  • Morgan Ridge Railwalk Brewery & Eatery (3.7 miles)

Physicians

  • RowMed Orthopedic (2.6 miles)
  • Piedmont Neurosurgery & Spine (2.9 miles)
  • Piedmont Interventional Pain Care (2.9 miles)
  • Eye Associates Of Rowan (3.1 miles)
  • Trinity Medical Care (4.7 miles)
  • Daymark Recovery Services (4.9 miles)
  • Tall Oaks Family Practice (16.5 miles)

Pharmacies

  • Price Pharmacy (3.5 miles)
  • Cannon Pharmacy Salisbury (4.5 miles)
  • CVS Pharmacy (4.8 miles)
  • Price Pharmacy (7 miles)
  • Healthsmart Pharmacy (17.4 miles)
  • CVS Pharmacy (17.8 miles)
  • Crp USA (19.3 miles)

Transportation

  • Amtrak (3.7 miles)
  • Concord Regional Airport (JQF) (USA) (23.7 miles)

Cafes

  • Starbucks (4.3 miles)
  • Urban Grind Roasters - Artisan Coffee (18 miles)
  • Clutch Coffee Bar (19.2 miles)
  • Starbucks (20.9 miles)

Places of Worship

  • First Presbyterian Church (18 miles)
  • Liberty Baptist Church (18.9 miles)
  • St Therese Catholic Church (20 miles)
  • Cove Church (21.5 miles)

Parks

  • J.W. Mc Gee, Jr Park (19.7 miles)
  • Dorton Park (21.4 miles)
  • Lake Norman State Park (23.4 miles)
  • Frank Liske Park (23.5 miles)
  • Glen Oak Green Park (24.6 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (20.1 miles)

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