The Laurels Of Salisbury

Pros

• The staff at The Laurels of Salisbury treated patients like family, providing compassionate and attentive care.
• The therapy department was impressive, with therapists working daily to help improve patients’ strength and mobility.
• The facility was consistently described as clean, with no unpleasant odors and a welcoming atmosphere.
• Residents appreciated the quality of food served, with many expressing satisfaction with their meals.
• Families felt confident in the knowledge and friendliness of the staff, who were always willing to assist and answer questions.
• The layout of the facility included a nice courtyard and well-equipped rehab rooms, enhancing the overall experience for residents.
• Many reviewers noted that they would choose this facility for themselves or their loved ones based on their positive experiences.

Cons

• The patient's condition worsened during their short stay, and the facility showed a lack of communication and care.
• A family member was neglected, leading to severe dehydration and malnutrition before being sent back to the hospital.
• Staff members were often unresponsive to call buttons, with some nurses appearing too busy to assist residents.
• The overall level of care provided by LPNs was deemed inadequate, as they focused more on medication administration than resident assistance.
• Too many residents were assigned to a limited number of CNAs, resulting in insufficient care for those in need.
• Some facilities had cleanliness issues despite a good Medicare rating, raising concerns about the quality of service.
• A family felt compelled to remove their relative from the facility due to inadequate attention and care received during their stay.

Review

The Laurels of Salisbury has become a focal point for various experiences among its residents and their families, with opinions reflecting both commendable care and distressing shortcomings. The facility stands out due to its dedicated staff, who were lauded by many for treating patients with kindness and compassion. Multiple reviews praise the nursing team, including specific mentions of individuals like Tasha and Tisha from the wound care department, who were highlighted for their professionalism and meticulous approach to patient care. Many family members expressed gratitude for how nurses and certified nursing assistants (CNAs) treated their loved ones as if they were part of their own family, fostering an environment where patients felt valued.

Therapeutic services at The Laurels also received accolades, with physical therapy (PT) and occupational therapy (OT) deemed effective in helping patients regain strength following debilitating conditions such as strokes. Families noted that therapists worked diligently with residents on a daily basis to facilitate improvement in mobility and everyday functions. This thorough rehabilitation program contributed significantly to overall satisfaction among many families, who appreciated the structured schedule and supportive environment provided during recovery periods.

The cleanliness of the facility was frequently commended; several reviewers noted that there was no unpleasant odor, which is often a concern in nursing homes. The amenities seem satisfactory too, with clean rooms equipped for shared living arrangements that many residents appeared comfortable in. Additionally, the presence of various social activities enriched the experience for those residing at The Laurels, offering opportunities for interaction among residents that helped alleviate feelings of isolation.

Despite these positive remarks, there were stark contrasts that emerged from some harsh criticisms regarding specific care deficiencies. A couple of reviewers recounted alarming scenarios wherein family members faced neglectful treatment leading to serious health complications—an experience marked by inadequate communication from staff when urgent assistance was requested. These echoes of distress reflect a reality where some patients reportedly received insufficient attention despite numerous caregivers being present on-site.

One family member described heartbreaking circumstances surrounding their sister's stay at The Laurels; signs of dehydration went unnoticed by staff until it was too late to intervene effectively. Such accounts have raised concerns regarding attentiveness within the facility’s operations and point to potential systemic issues in monitoring resident well-being. It appears evident that while some staff members indeed exhibited diligence and responsiveness towards patient needs, others may have been overwhelmed or lacked sufficient training or support structures.

Moreover, the overall impressions regarding food quality varied significantly among reviewers—some praised it as being satisfactory while others found it wanting in nutrition or appeal. While certain residents enjoyed their meals without complaint, critiques emerged about service levels diminishing during times when immediate assistance was needed amidst busy shifts for CNAs tasked with caring for multiple individuals simultaneously.

In conclusion, The Laurels of Salisbury presents a mixed bag of experiences largely shaped by individual circumstances encountered during stays at the facility. Positive feedback concerning warm interactions with caregivers highlights an essential aspect—compassionate healthcare practices can lead to enhanced emotional well-being during recovery phases. Nevertheless, stark warnings illuminate significant areas requiring improvement—for instance adherence to timely intervention protocols and ensuring every resident receives attentive care amidst staffing challenges typical within rehabilitative settings. As prospective residents consider this option for care needs or rehabilitation support moving forward, it is imperative they weigh both commendable efforts alongside troubling feedback delineating a complex portrait deserving careful reflection.

Restaurants

• Zaxby's (2.1 miles)
• Romano's Italian Cuisine (2.5 miles)
• Dj's (2.5 miles)
• McDonald's (2.5 miles)
• Monterey Mexican Restaurant (2.5 miles)
• Ivan's (3.3 miles)
• Morgan Ridge Railwalk Brewery & Eatery (3.7 miles)

Physicians

• RowMed Orthopedic (2.6 miles)
• Piedmont Neurosurgery & Spine (2.9 miles)
• Piedmont Interventional Pain Care (2.9 miles)
• Eye Associates Of Rowan (3.1 miles)
• Trinity Medical Care (4.7 miles)
• Daymark Recovery Services (4.9 miles)
• Tall Oaks Family Practice (16.5 miles)

Pharmacies

• Price Pharmacy (3.5 miles)
• Cannon Pharmacy Salisbury (4.5 miles)
• CVS Pharmacy (4.8 miles)
• Price Pharmacy (7 miles)
• Healthsmart Pharmacy (17.4 miles)
• CVS Pharmacy (17.8 miles)
• Crp USA (19.3 miles)

Transportation

• Amtrak (3.7 miles)
• Concord Regional Airport (JQF) (USA) (23.7 miles)

Cafes

• Starbucks (4.3 miles)
• Urban Grind Roasters - Artisan Coffee (18 miles)
• Clutch Coffee Bar (19.2 miles)
• Starbucks (20.9 miles)

Places of Worship

• First Presbyterian Church (18 miles)
• Liberty Baptist Church (18.9 miles)
• St Therese Catholic Church (20 miles)
• Cove Church (21.5 miles)

Parks

• J.W. Mc Gee, Jr Park (19.7 miles)
• Dorton Park (21.4 miles)
• Lake Norman State Park (23.4 miles)
• Frank Liske Park (23.5 miles)
• Glen Oak Green Park (24.6 miles)

Theaters

• AmStar 14 - Mooresville Theatre (20.1 miles)