Autumn Care Of Salisbury

Pros

• The staff at Autumn Care of Salisbury is described as very helpful and caring, providing attentive care to residents.
• The facility is praised for its cleanliness, with no unpleasant odors upon entering.
• The food offered at the nursing home appears to be satisfactory and well-prepared.
• Residents enjoy comfortable furnishings in adequately sized rooms, contributing to a pleasant living environment.
• The presence of amenities like a gazebo adds to the overall positive atmosphere of the facility.
• Families have noted that their loved ones receive good care, leading to contentment among residents.
• There are positive comments about the rehabilitation team and their effectiveness in helping residents recover.

Cons

• The facility lost all of the mother's clothing and her partial bridge, and Autumn Care did not take responsibility for the loss, despite having clear documentation.
• The corporate office in Ohio created a loophole that prevented the family from effectively filing a small claims dispute.
• The mother left the facility with severe dehydration and a bacterial infection, leading to hospitalization for three days.
• There are concerns about the integrity of Autumn Care based on the family's experience with missing personal items.
• One reviewer stated they would never recommend Autumn Care for anyone's loved ones due to their negative experiences.

Review

Autumn Care of Salisbury: A Mixed Bag of Experiences

Autumn Care of Salisbury is a facility that has drawn a mix of reviews from families with loved ones residing there. On the one hand, some families have expressed satisfaction with the care and environment provided to their relatives, highlighting the cleanliness, attentiveness of staff, and overall ambiance as positive aspects of their experience. For instance, one reviewer noted that their father, who is nearing blindness and cannot walk, receives excellent care there. They appreciated how content he feels in the facility and recognized the importance of having professional assistance to manage his needs. This sentiment was echoed by another family member who found that Autumn Care offered an adequate living environment for their brother, praising it for its accessibility, comfortable furnishings, and appealing outdoor spaces like a gazebo.

The food quality also seems to receive praise across several reviews; it's described as "fine," which suggests that residents are being served meals that are wholesome and satisfactory. Cleanliness is another area where reviewers consistently express approval. The lack of unpleasant odors upon entering the facility further enhances its reputation for maintaining a hygienic living space for residents. Such feedback indicates that many families feel assured about the basic standards of care at Autumn Care.

However, not all experiences have been equally favorable. A significant concern arose from one family's ordeal involving their mother who was sent to Autumn Care after recovering from Covid-19. This reviewer reported distressing issues regarding lost personal items during her stay—specifically mentioning clothing and a partial dental bridge—which were never acknowledged or compensated by the facility despite clear documentation surfacing this loss. Their frustration compounded when they discovered they would need to travel to Ohio to pursue legal action against the corporate office due to jurisdictional loopholes—a setback they felt was strategically planned by Autumn Care to avoid accountability.

This sense of neglect extended beyond just lost items; another review reflected on a troubling incident where the same elderly woman left the facility suffering from severe dehydration and subsequently contracted Clostridioides difficile (c-diff), leading her back into hospitalization immediately after discharge. The reviewer expressed grave concerns about whether their mother might have survived without intervention had she remained longer in what they perceived as inadequate conditions at Autumn Care.

In contrast to this experience, some found comfort in witnessing attentive staff members who genuinely cared for their loved ones during rehabilitation periods or transportation needs within the facility. Positive mentions highlight specific teams such as rehabilitation professionals or transportation aides whom families found helpful and supportive throughout challenging times.

Current sentiments reveal that while some families appreciate what Autumn Care provides—deeming it clean with compassionate staff—others remain deeply disappointed by alarming incidents that overshadow these positives. Overall, it appears important for prospective residents’ families to weigh both sides carefully before making decisions regarding elder care at Autumn Care of Salisbury. The contrasting experiences showcase how individual circumstances can lead to vastly different perceptions about what could be a critical home away from home for loved ones requiring specialized assistance.

Restaurants

• Chick-Fil-A (0.8 miles)
• Chipotle Mexican Grill (0.9 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.9 miles)
• IHOP (0.9 miles)
• McDonald's (0.9 miles)
• Cracker Barrel (1 miles)
• Taco Bell (1 miles)

Physicians

• Trinity Medical Care (0.8 miles)
• Daymark Recovery Services (1.1 miles)
• Eye Associates Of Rowan (1.8 miles)
• RowMed Orthopedic (2.8 miles)
• Piedmont Neurosurgery & Spine (3 miles)
• Piedmont Interventional Pain Care (3 miles)
• Tall Oaks Family Practice (20.1 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Price Pharmacy (1.4 miles)
• Cannon Pharmacy Salisbury (2.2 miles)
• Price Pharmacy (3.4 miles)
• Cannon Pharmacy (20.5 miles)
• Healthsmart Pharmacy (20.8 miles)
• CVS Pharmacy (21.1 miles)

Transportation

• Amtrak (1.1 miles)
• Concord Regional Airport (JQF) (USA) (24.2 miles)

Cafes

• Starbucks (2.8 miles)
• Urban Grind Roasters - Artisan Coffee (21.3 miles)
• Clutch Coffee Bar (22.7 miles)
• Starbucks (24.1 miles)

Parks

• J.W. Mc Gee, Jr Park (18.7 miles)
• Dorton Park (21.6 miles)
• Frank Liske Park (22.8 miles)

Places of Worship

• First Presbyterian Church (21.4 miles)
• Liberty Baptist Church (21.5 miles)
• St Therese Catholic Church (23.4 miles)
• Cove Church (24.5 miles)

Theaters

• AmStar 14 - Mooresville Theatre (23.6 miles)