Pruitthealth-Rockingham
Save804 South Long Drive, Rockingham, NC 28379
For more information about senior living options: (844) 490-3973
The staff at Rockingham Manor is friendly and attentive, responding quickly and compassionately to residents' needs. Two nurses provided exceptional comfort and support to the family during a difficult time, offering coffee, water, and snacks after the grandmother's passing. The grandmother expressed happiness about her move to Rockingham Manor. Some nurses demonstrated kindness and care that made a positive impact on the family's experience in their final moments with the grandmother.
The call about the grandmother falling out of bed seemed shady, as she couldn't move and the bed rails were supposed to be up. The strong, unpleasant smell in Rockingham Manor makes the entire place seem unclean. The grandmother's physical appearance has worsened since moving to Rockingham Manor, leading to concerns about her care. The staff does not seem to change the patients' positions frequently enough during the day, contributing to the grandmother’s confusion and unkempt appearance. Overall, there is a perception that the quality of care at Rockingham Manor is lacking compared to her previous facility.The experiences surrounding elder care facilities can be deeply personal and often reflect a mix of positive and negative outcomes that families face during such critical moments. One family’s encounters with Rockingham Manor encapsulate both the compassionate and concerning aspects of care at this facility, leading to a nuanced perspective on their loved one's experience. The reviews emphasize the complex realities facing families who have entrusted their elderly relatives to the care of others, highlighting both commendable actions from staff members as well as areas needing significant improvement.
Tragedy struck when the family received a distressing phone call informing them that their grandmother had fallen out of bed. This news was especially alarming considering her physical limitations; she was unable to walk or move much due to her declining health. The family's skepticism regarding the incident stemmed from their belief that if proper precautions were in place, including bed rails being utilized effectively, such an event should not have occurred. The bruising suffered by their grandmother raised serious concerns about the overall attentiveness and safety protocols followed within the facility. Such incidents contribute to feelings of uncertainty, leaving families questioning how well their loved ones are truly being cared for in environments like Rockingham Manor.
Despite these troubling incidents, the family also experienced moments that showcased the compassion and kindness of some staff members at Rockingham Manor. On one occasion, two nurses provided comfort following the passing of their grandmother. This included bringing in coffee, water, and snacks during a time filled with grief and sorrow for the family. Their genuine compassion stood out as a reflection of what quality elder care could look like, exemplifying how attentive personnel can significantly enhance emotional support during such challenging times. These positive interactions served as a reminder that while there are deficiencies in care, there are also dedicated individuals striving to provide warmth and comfort.
However, not all aspects of Rockingham Manor were commendable; issues regarding hygiene became another point of concern for this family. Upon entering the facility, they were met with an overwhelming odor that was strikingly absent from previous nursing homes where their grandmother had resided. Although it is acknowledged that dealing with incontinence can lead to unpleasant smells within such facilities, the intensity at Rockingham Manor was described as uncomfortably strong enough to raise questions about cleanliness overall. This encounter served not only as an immediate sensory experience but also influenced perceptions about sanitary practices and maintenance within the institution.
Moreover, while residing at Rockingham Manor appeared initially beneficial for their grandmother’s emotional state—her reports suggesting contentment with her new environment—the family noted a stark deterioration in her physical condition since moving there. They observed that she spent excessive amounts of time confined to bed compared to her previous living arrangements where she was regularly placed in a wheelchair during daytime hours. This lack of mobility contributed not only to physical decline but also heightened levels of confusion and disarray affecting her mental state —a stark contrast to when she seemed more engaged socially and physically active at her prior facility.
Ultimately, these experiences underscore a common truth encountered by many families seeking worthy elder care solutions: there exists an intrinsic balance between good and bad experiences inhabiting most long-term care facilities today. Families may find themselves navigating through exceptional instances of kindness amid frustrating shortcomings regarding safety or hygiene standards—both factors playing crucial roles in influencing overall satisfaction with care provided. As illustrated by this family's review journey through Rockingham Manor’s multifaceted environment, every individual’s story adds another layer understanding about what makes eldercare effective or lacking in various settings across different institutions.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesPruitthealth-Rockingham is an assisted living community located in Rockingham, NC. This vibrant and welcoming community offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available to help residents easily access nearby destinations. A computer center allows residents to stay connected with loved ones and explore the internet at their convenience.
Dining options are plentiful, with a dining room offering restaurant-style meals prepared by skilled chefs. Special dietary restrictions can be accommodated, ensuring that every resident's needs are met. Additionally, a small library provides a quiet space for reading and relaxation.
Residents have access to a variety of recreational facilities within the community. A fitness room encourages physical activity and wellness among residents, while a gaming room provides opportunities for friendly competition and socialization. Outdoor spaces such as gardens offer serene environments for relaxation and fresh air.
Housekeeping services ensure that residents can enjoy a clean and tidy living environment without the stress of daily chores. Move-in coordination is provided to ease the transition process for new residents.
In terms of care services, Pruitthealth-Rockingham offers 24-hour call systems and supervision to ensure the safety and well-being of all residents. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers when needed. Diabetes diets are available for those who require special nutritional considerations. Medication management is also provided to ensure that residents receive their medications as prescribed.
The community places importance on mental wellness, offering a mental wellness program designed to support emotional health among residents. Transportation arrangements are made for non-medical purposes such as social outings or shopping trips.
Residents can participate in various activities organized by the community throughout the week. Concierge services are available to cater to individual preferences and needs. Fitness programs encourage physical activity and well-being, while planned day trips provide opportunities for exploration and socialization. Resident-run activities allow residents to engage in hobbies and interests they enjoy. Scheduled daily activities keep residents occupied and provide opportunities for social interaction.
Overall, Pruitthealth-Rockingham is a warm and inclusive assisted living community that prioritizes the comfort, well-being, and independence of its residents. With a range of amenities, care services, dining options, and recreational activities available, it offers a fulfilling lifestyle for seniors in Rockingham, NC.
Pruitthealth-Rockingham is located at 804 South Long Drive, Rockingham, NC 28379 in Richmond County, North Carolina
Pruitthealth-Rockingham on seniors.fyi includes 5 photos including images showing interior, television, windows, living room, fireplace, bookshelves, reception, office, and more.
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