Tower Nursing And Rehabilitation Center in Raleigh, NC
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3609 Bond Street, Raleigh, NC 27604
For more information about senior living options: (844) 490-3973
The staff is very helpful and caring. Tower Rehabilitation is described as a blessing on Bond Street and an oasis of care, concern, and compassion. The staff became part of the family, showing care and compassion to residents and their loved ones. The admissions and administrative team are supportive, making transitions into care smooth. The team is friendly, professional, and consistently available to answer questions and update families. The facility is praised as an amazing, compassionate place where patients feel listened to and cared for.
The staff is lazy as hell and has no concern whatsoever for patients. The facility is described as the worst place on earth for loved ones and should be shut down. There are no cameras inside or around the facility, leaving patients vulnerable to mistreatment. There is no security for patients; anyone can walk in. The nurses are rude, lack urgency, and do not meet patients' medical needs; the facility is dirty. The administration engages in extortion or coercive billing that harms families. The place is likened to a prison for the elderly, and many warnings say not to send loved ones there.Tower Nursing and Rehabilitation Center in Raleigh is best suited for seniors who need focused rehabilitation and a hands-on, engaged care team, with families willing to stay actively involved in monitoring daily care and progress. This is not a one-size-fits-all option: it works best when the goal is recovery from a specific event, such as a fall, stroke, or surgery, and when caregivers can press for timely therapy, clear medication explanations, and steady updates. For long-term residents who require unwavering 24/7 nursing coverage, strong safety protocols, and consistently clean, quiet environments, alternatives should be seriously considered. Those prioritizing strict privacy, robust security, and highly predictable staffing will likely find better alignment elsewhere.
On the upside, the rehab experience at Tower can be notably positive when therapy teams are engaged and patient-facing staff respond with care. Several accounts highlight therapists who push for real functional gains, aides who show courtesy and attentiveness, and administrators who remain accessible and communicative. In those moments, residents feel seen, well groomed, and oriented to a recovery plan, with family members reassured by regular calls and progress notes. Public-facing roles like admissions, finance, and certain therapists are repeatedly praised for their accessibility and willingness to collaborate on discharge planning and transitions, which helps families feel less adrift during a challenging period.
Yet the volume and variety of negative reviews cannot be ignored. A significant fringe of families describe rude or unresponsive nursing staff, long delays for essential care, and a pattern of limited attentiveness to medications and medical needs. Complaints run from concerns about cleanliness, noise, and room climate to unsettling reports of unsafe entrances and inconsistent supervision. The most troubling narratives involve alleged miscommunication about medications, instances of fear or distress around treatment, and accusations of pressure tactics related to billing or Medicaid. Taken together, these reflections signal a facility with uneven day-to-day reliability that can undermine trust when health depends on timeliness and clarity.
These contrasting experiences matter because they frame the core tradeoff of choosing Tower. When the rehab pathway is clear and the bedside team is consistently courteous and proactive, the positives can closely align with desired outcomes: progress in mobility, better daily functioning, and meaningful engagement with care partners who know the patient’s history. The strong points, reported by families and patients alike, center on accessible leadership, responsive admissions, and therapy-driven routines that produce tangible gains. However, the density of negative voices about basic care standards, environmental conditions, and administrative pressure weighs heavily against the overall appeal, particularly for long stays or high-acuity needs.
For families navigating a decision, a practical plan is essential. If Tower is on the shortlist, initiate a structured due diligence process: tour with questions about staffing levels across shifts, med-pass procedures, and fall-prevention measures; request to speak with current residents and their families about daily responsiveness and smell, temperature, and cleanliness inside rooms; probe the administrator about billing transparency, discharge timing, and how medical decisions are communicated. Seek a clear commitment on how care gaps will be addressed when staff are stretched and how families will be kept informed of test results and changes in treatment. In short, Tower can deliver meaningful rehabilitation and compassionate care in the right circumstances, but this hinges on vigilant oversight and a willingness to confront the facility’s ongoing inconsistencies.
In the end, Tower Nursing and Rehabilitation Center presents a mixed proposition: a potential cornerstone for recovery that may yield life-changing improvements when the therapy program and frontline staff are deeply engaged, paired with a clear, proactive administrative partnership. For families that cannot tolerate routine lapses in responsiveness, cleanliness, or safety, this is a place to approach with caution or to pass by in favor of facilities with a more consistent track record. The decision should rest on a disciplined synthesis of visit impressions, conversations with current residents, and a frank understanding of the patient’s priorities, rehabilitation outcomes versus the realities of daily care and environment.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tower Nursing And Rehabilitation Center is a premier assisted living community located in Raleigh, NC. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
At Tower Nursing And Rehabilitation Center, we understand the importance of maintaining a high quality of life. That's why we provide amenities such as a beauty salon, cable or satellite TV, and a gaming room to keep our residents entertained and engaged. Our fully furnished apartments come with private bathrooms and kitchenettes, providing all the comforts of home.
To promote an active lifestyle, our community operates transportation services for outings and appointments. We also have a fitness room and wellness center where residents can stay physically fit. High-speed internet access is available throughout the facility, allowing residents to stay connected with their loved ones.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and diabetes diets to ensure our residents' health needs are met. In addition, we have a mental wellness program in place to support the emotional well-being of our residents.
Meals at Tower Nursing And Rehabilitation Center are prepared and served restaurant-style in our spacious dining room. We can accommodate special dietary restrictions to cater to individual needs.
Residents have plenty of opportunities for socializing and staying active through various planned activities such as fitness programs, day trips, and resident-run activities. For those who prefer independent outings, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options nearby.
At Tower Nursing And Rehabilitation Center, we strive to create a vibrant community where seniors can live comfortably while receiving the support they need. Contact us today to learn more about our exceptional assisted living services.
Tower Nursing And Rehabilitation Center is located at 3609 Bond Street, Raleigh, NC 27604 in Wake County, North Carolina
Tower Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing dining, building, tree, outdoor, landscaping, parking, and more.
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