Tower Nursing And Rehabilitation Center
Save3609 Bond Street, Raleigh, NC 27604
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff is very helpful and caring. The entire staff were kind, caring and professional. Tower Rehabilitation Center on Bond Street is a blessing for families. Tower is an oasis of care, concern and compassion. The staff are accessible and accommodating. The Administrator is one in a million along with the rest of her staff. Tower is a sanctuary for families and residents. The staff are very friendly and positive.
The staff is lazy as hell and have no concern whatsoever for patients. There are no cameras inside, outside, or surrounding the facility, so anything could happen and patients could be mistreated without proof. This place is the worst and should be shut down; it's unsafe for loved ones. The nurses are rude, lack urgency, and have no priority for patients. The building is loud and hot, with poor overall care. The head nurse needs to be replaced; it's a terrible nursing home. The staff are rude and don't like being questioned about medications, and they fail to take care of medical needs. They let anyone in the front door; there is no security for patients. The facility is unclean and the treatment is horrible, potentially causing health problems.Tower Rehabilitation and Nursing Center on Bond Street draws a wildly mixed response from families and patients, with narratives that swing from glowing praise to blistering condemnation. Some reviewers paint a picture of a facility that becomes a "sanctuary" for loved ones, where staff are attentive, capable, and relentlessly kind. Others describe a place that feels chaotic, under-staffed, unresponsive, and unsafe, where med errors, neglect, and a lack of basic security are daily concerns. Taken together, the accounts create a complex portrait of a facility that can feel like two different places depending on who you encounter and when you walk through the doors.
On the negative end, a recurring refrain is one of frustration and fear. Several reviewers call the staff lazy, dismissive, or untrustworthy, with frequent complaints about the aides. There are dire warnings about the front entrance lacking security, allowing anyone to walk in, and leaving residents exposed to harm or mistreatment. One reviewer laments the absence of cameras inside and around the building, arguing that without monitoring, any mistreatment could go unproven. The sense of urgency and accountability seems to waver across individuals, leading to accusations that some nurses become angry or indifferent when questions are asked about medications or care. The dislike isn't textured as a single opinion but rather erupts from multiple postings that describe waiting rooms that are loud, hot, and poorly managed, with patients left to wait hours for basic assistance, including incontinence care.
A particularly harsh thread centers on mobility-impaired residents who need help quickly. Reports describe wait times of one-and-a-half to two hours for basic assistance, with staff offering little more than excuses or a shrug in response. The claim that "they don't do changings during dinner time" becomes a definitive deal-breaker for some families, who feel the facility is indifferent to dignity and comfort. Several posters recount personal experiences of being left unclean, or of being left to deal with wounds, UTIs, or post-stroke complications without timely or adequate care. There is also a fear, echoed by multiple voices, that medications are not clearly explained, that doses are adjusted without proper communication, and that the medical team may not be coordinating well with outside doctors. The fear that a simple miscommunication could become a dangerous mistake is strong in these reviews.
Beyond care and cleanliness, the tone turns toward what many see as a culture problem. Some reviewers describe staff conversations in hallways about patients as if they were not present, and they report feeling excluded from their loved ones' care. There are troubling anecdotes about being told misleading information by admissions personnel or about paperwork not being properly filed or communicated to physicians. One account describes a caregiver who was told an Alzheimer's patient was "too ambulatory" for the facility, a decision that the poster viewed as a misfit and a red flag rather than a professional assessment. Against this backdrop of critique, many families still insist they faced the opposite experience - where communication flowed, care was prompt, and staff members treated residents like family.
Against this chorus of criticism, there is a contrasting constellation of deeply positive experiences. A number of reviewers recount visits to Tower as surprising beacons of care and competence. They describe therapists who are patient and effective, aides who are attentive, and administrators who listen and respond with genuine concern. One patient, after a two-week stay for a stroke, writes with warmth about the entire staff: the kindness and professionalism of the team, and even praise for the food, the cleanliness, and the overall environment despite a building that felt older or hotter than ideal. Names like Jessie, Jackie, Susan, Debbie, Yvette, and others appear in grateful appreciations, as well as compliments to Dr. Jackie Mitchell, the Admissions Director, the therapist team, the social worker, and the facility chef. In these narratives, Tower becomes a place where families feel heard, where care is coordinated, and where recovery is possible thanks to steady, compassionate attention.
Another cluster of reviews celebrates Tower as a "Blessing on Bond Street." Families share stories of comfort and confidence, with language that casts the staff, the directors, and the nursing team as essential partners in healing. Some patients describe stays that exceeded expectations, noting that nurses and therapists collaborated well, that the staff became like an extended family, and that the facility supported not just the patient but the entire family's needs and communications. In these accounts, the Care Team is praised for consistency, for being available at odd hours, and for maintaining a level of professionalism and warmth that made the difference in a challenging rehabilitation period. Even in the same breath where others lamented systemic flaws, these reviewers insist that the Tower experience can be both uplifting and transformative.
What emerges is not a single verdict but a divided reality. For some, Tower Rehabilitation and Nursing Center on Bond Street feels like a place of warmth, professionalism, and healing - an environment where the right people, at the right times, create a healing atmosphere and a sense of safety for loved ones. For others, it feels dangerously adrift: a facility where delays, questions about medications, and weak security measures threaten not only comfort but basic safety. The comments about administrators and front-line staff echo this duality, with some praising leadership as responsive and compassionate, while others accuse the same leadership of miscommunication, mismanagement, or indifference to patient dignity.
If you're evaluating Tower for a loved one, the tapestry of experiences here suggests a careful, in-person assessment is essential. The facility clearly houses a spectrum of realities - from stern warnings and cautionary tales to heartfelt testimonials of exemplary care. The reviewers collectively suggest that the quality of experience may hinge on the particular shift, the individuals assigned to a patient, and the level of proactive engagement from family members. In the end, Tower Rehabilitation and Nursing Center sits at a crossroads of care: a place where genuine compassion and professional competence can coexist with frustration, miscommunication, and concern about safety.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tower Nursing And Rehabilitation Center is a premier assisted living community located in Raleigh, NC. Our facility offers a range of amenities and care services to ensure the comfort and well-being of our residents.
At Tower Nursing And Rehabilitation Center, we understand the importance of maintaining a high quality of life. That's why we provide amenities such as a beauty salon, cable or satellite TV, and a gaming room to keep our residents entertained and engaged. Our fully furnished apartments come with private bathrooms and kitchenettes, providing all the comforts of home.
To promote an active lifestyle, our community operates transportation services for outings and appointments. We also have a fitness room and wellness center where residents can stay physically fit. High-speed internet access is available throughout the facility, allowing residents to stay connected with their loved ones.
Our dedicated staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and diabetes diets to ensure our residents' health needs are met. In addition, we have a mental wellness program in place to support the emotional well-being of our residents.
Meals at Tower Nursing And Rehabilitation Center are prepared and served restaurant-style in our spacious dining room. We can accommodate special dietary restrictions to cater to individual needs.
Residents have plenty of opportunities for socializing and staying active through various planned activities such as fitness programs, day trips, and resident-run activities. For those who prefer independent outings, there are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options nearby.
At Tower Nursing And Rehabilitation Center, we strive to create a vibrant community where seniors can live comfortably while receiving the support they need. Contact us today to learn more about our exceptional assisted living services.
Tower Nursing And Rehabilitation Center is located at 3609 Bond Street, Raleigh, NC 27604 in Wake County, North Carolina
Tower Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing parking, dining, building, tree, outdoor, landscaping, and more.
City of Oaks Rehab Center
Raleigh, NC
Excellent access to healthcare and a wide range of nearby amenities.
Hillcrest Family Care Home
Raleigh, NC
Affordable private rooms with strong nearby healthcare access.
Hillcrest Family Care Home costs
Hillcrest Family Care Home images
Above And Beyond Expectation
Raleigh, NC
Personalized ADL support with healthcare coordination in a comfortable, well-equipped setting.
Ann's Family Care Home
Raleigh, NC
Warm, welcoming assisted living with convenient access to healthcare and nearby amenities.
Spring Arbor of Raleigh
Raleigh, NC
Caring, family-like staff with engaging activities.
Spring Arbor of Raleigh costs
Spring Arbor of Raleigh reviews
Spring Arbor of Raleigh images
Avendelle Assisted Living At Wyckford
Raleigh, NC
Caring, friendly staff; clean, well-maintained environment; enjoyable dining and activities
Avendelle Assisted Living At Wyckford costs
Avendelle Assisted Living At Wyckford reviews
Avendelle Assisted Living At Wyckford images
Cadence at North Raleigh
Raleigh, NC
Friendly, attentive staff and engaging activities in a clean, welcoming community.
Cadence at North Raleigh costs
Cadence at North Raleigh reviews
Cadence at North Raleigh images
Sir Walter Apartments
Raleigh, NC
Vibrant Raleigh location with excellent access to healthcare, dining, parks, and cultural amenities.
Sir Walter Apartments costs
Sir Walter Apartments reviews
Sir Walter Apartments images
Brookdale North Raleigh
Raleigh, NC
Strong sense of community with friendly staff and diverse daily activities.
Brookdale North Raleigh costs
Brookdale North Raleigh reviews
Brookdale North Raleigh images
Managing Nursing Home Expenses After Medicare Coverage Ends
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
Is a Geriatric Care Manager the Right Choice for Your Family?
Geriatric care managers create personalized care plans for older adults, addressing their medical, social, financial, and psychological needs while coordinating services and advocating for their well-being. They help families navigate caregiving challenges but may be hindered by high costs and a shortage of qualified professionals.
Compassionate Conversations: How to Comfort Someone Who Is Grieving
The article highlights the importance of empathy and open communication when comforting someone who is grieving, noting that grief is unique to each individual and emphasizing the need for sincere expressions of condolence, active listening, and ongoing support. It also addresses cultural differences in mourning practices and encourages tailored approaches to provide effective comfort.
Building
Dining
