Information last verified:
3905 Iverson Street, Raleigh, NC 27604
For more information about senior living options: (844) 490-3973
The staff member who answered the phone was extremely rude. She spoke in a loud, condescending tone when asked about the RBT tech position. The tone and delivery turned the reviewer off. The reviewer described the experience as very unprofessional.Above And Beyond Expectation in Raleigh, NC appears best suited for families that can tolerate variability in frontline staff interactions and want a basic, straightforward senior living option where care routines exist but front-desk communication may not feel consistently polished. The standout signal from the available evaluations is not a uniform, high-touch experience; it is a mixed bag that suggests some residents and families see value in the core offering, while others are put off by how newcomers are greeted and handled at the start of the process.
Those who may want to consider alternatives are families for whom first impressions and ongoing communication matter as non-negotiables. The most explicit negative element in the feedback is a front-desk interaction delivered in a loud, condescending, and unprofessional manner. That kind of contact can undermine trust during the critical decision and intake phase, and it raises questions about ongoing responsiveness and respect in day-to-day interactions. If courteous, consistent communication from administration and front-line staff is essential, a family would be wise to widen the search to options with a track record of professional, respectful engagement.
The positive signals in the limited rating mix cannot be ignored, but they are difficult to translate into a clear offset against the main drawback. A 5-star review and a 4-star review imply that some residents have had satisfactory or even favorable experiences, potentially around the resident environment, basic care routines, or community feel. However, without concrete, repeatable details about what specifically went well, those strengths feel contingent rather than reliable. In practical terms, the favorable marks do not guarantee consistent quality or accountability, especially when coupled with a documented encounter of unprofessional communication.
From a decision-making standpoint, the critical consideration is whether the level of care and daily living support aligns with a family’s priorities, and whether the intake and ongoing communications meet a standard of professionalism that reduces stress and uncertainty. If the care framework is dependable and staff generally deliver without friction, a family might tolerate the occasional ambiguity in tone elsewhere. Yet the moment of contact matters greatly: rude or dismissive language toward a prospective resident or family signals a potential pattern that could color every interaction moving forward, from care planning to ongoing service requests.
Practical steps should be taken before any commitment. Schedule a face-to-face tour during a busy period to observe how staff handle inquiries and coordinate care plans in real time. Ask direct questions about staff training in customer service, standardized communication protocols, and how concerns are escalated. Request opportunities to meet with the administrator or a clinical director to gauge responsiveness and clarity on care expectations. Speak with current residents or family members to learn whether interpersonal warmth and consistency hold across shifts and days, not just in recorded moments of praise.
In the end, the decision hinges on balance and risk tolerance. If the primary priority is a warm, consistently professional intake experience and reliable ongoing communication, this community should not be the first stop. Alternatives with stronger reputations for respectful front-desk service and steady staff interactions are worth pursuing. If, however, a family values the core care framework and is willing to overlook or manage the potential variability in communication, and if a thorough, in-person assessment confirms acceptable day-to-day experiences beyond the initial contact, this option could still fit. The key is to verify that the positives can be reliably replicated and that the troubling interaction at intake does not define the overall relationship with care teams and administration.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The assisted living community in Raleigh, NC is truly above and beyond expectations. This board and care home offers a comfortable and nurturing environment for seniors who require assistance with their daily activities. The facility is fully furnished and includes amenities such as a dining room, garden, outdoor space, and Wi-Fi/high-speed internet.
One of the key aspects of this community is its dedication to providing excellent care services. The staff is trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. They also offer coordination with health care providers to ensure that residents receive the necessary medical attention. Medication management is another important service provided by the community.
The dining experience at this assisted living community is personalized to meet individual dietary restrictions. The staff ensures that residents have access to delicious and nutritious meals prepared according to their specific needs.
To keep residents engaged and entertained, the community organizes scheduled daily activities. This helps promote social interaction among residents while also providing opportunities for recreation and mental stimulation.
One of the many advantages of this location is its proximity to various amenities. There are two cafes nearby for those who enjoy casual outings or meeting up with friends. Numerous parks provide opportunities for outdoor relaxation or exercise. Pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals are all conveniently located nearby.
Overall, this assisted living community in Raleigh goes above and beyond expectations by offering exceptional care services in a comfortable environment with a wide range of amenities nearby.
Above And Beyond Expectation is located at 3905 Iverson Street, Raleigh, NC 27604 in Wake County, North Carolina
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
