Harborview Health Care Center | Reviews

812 Shepard Street, Morehead City, NC 28557

For more information about senior living options: (866) 208-4318

3.7 from 37 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Harborview Health Care Center

common 20 reviews mention this

Caring staff and teamwork stand out

Residents and families frequently describe the staff as caring and supportive.

A common theme across reviews is that the staff shows real concern and works hard to help during rehab and long-term stays. Multiple reviews highlight attentive, respectful care and positive day-to-day interactions, including teamwork between nurses, therapists, and other departments. Some residents also mention communication and encouragement as part of what made their stay feel supportive. Even when other issues come up, many reviewers still single out the effort and dedication of caregivers and therapists.

caveat 9 reviews mention this

Nursing oversight is a mixed picture

Some residents describe concerning nursing and response issues alongside praise.

While many reviews praise nursing and the overall level of care, several are much more critical about neglect or delayed response. A few reviewers describe problems such as not checking on a resident when requested, residents waiting for help, or concerns about staffing levels. At the same time, other reviews describe a facility where nurses and care teams are responsive and attentive, including help with daily needs. Together, the reviews point to an inconsistent experience with nursing follow-through.

caveat 4 reviews mention this

Evening meals can be too cold

Some reviews criticize food quality, especially that meals run cold in the evenings.

Dining reviews include both improvement and complaints. Several reviewers specifically call out evening meals being served cold, with examples like cold vegetables, sides, and sandwiches. Others describe the food as improved or better than before, which suggests experiences may vary by setting or timing during the day. The strongest dining takeaway is that meal temperature and consistency are not consistently positive across reviews.

common 9 reviews mention this

Facility cleanliness is frequently praised

Many reviewers say the facility is clean and well kept.

Cleanliness shows up repeatedly in reviews, with multiple mentions of a spotless environment and rooms being kept disinfected. Several families also describe the facility as tidy and pleasant, including comments about it looking maintained. Not every review is entirely positive about the building, but the majority of comments lean toward a well-kept environment. Overall, cleanliness is one of the more consistently described positives.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

122 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Frequently Asked Questions

Where is Harborview Health Care Center?

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Harborview Health Care Center in Morehead City, NC