Monroe Rehabilitation Center

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  • Interior

    A beautifully arranged dining area featuring black tablecloths and elegant table settings.

  • Decor

    A cozy dining area featuring well-set tables and a panoramic view.

  • Building

    A healthcare facility sign surrounded by a flower bed in front of a building.

  • Trees

    A serene garden area featuring benches, vibrant plants, and a clear blue sky.

  • Exercise Equipment

    A bright and organized physical therapy room equipped with various exercise tools.

  • Waiting Area

    A neatly arranged hair salon interior featuring styling chairs and a wash station.

Monroe Rehabilitation Center

1212 Sunset Drive East, Monroe, NC 28112

For more information about senior living options: (844) 490-3973

3.3 from 19 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
3
1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The care given at Monroe Rehabilitation Center is specialized and the staff communicates well with families.
  • pro The rehab services provided were better than other places the reviewer has been to.
  • pro The staff at Monroe Rehab is caring, compassionate, and treats residents like family.
  • pro The facility is clean and the residents seem happy and well cared for.
  • pro The staff at Monroe Rehabilitation Center are loving, dedicated, and provide a high level of care to residents.
  • pro One reviewer had a positive experience with the therapy department, who helped their father recover after a stroke.
  • pro The nursing department at Monroe Rehab was wonderful and provided excellent care to their father.
  • pro The staff took great care of another resident who had Alzheimer's disease in a kind and compassionate manner.
  • pro The therapy department helped one resident regain their independence and assisted their family in understanding their condition.

Cons

  • pro The worst employees ever.
  • pro Rooms dirty, food is worse than dog food.
  • pro Staff is horrible.
  • pro Cracked or no bedpan for someone who cannot get out of bed.
  • pro Told to use his brief to go in, talk about belittling.
  • pro Put my husband into a pretty deep depression.
  • pro Never gets food he has ordered, some foods he cannot eat.
  • pro The admin is great, the staff... not so much.
  • pro The place is not much to look at because it's very old and broken down and it needs to be remodeled.
  • pro The care given is a little more specialized because they don't have that many residents in a time right now where there's a lot of short-handedness.
  • pro The staff was friendly and most of them truly seemed to treat their elderly like they were a member of their own family.
  • pro The rooms are small and filthy.
  • pro Some staff feel as though they are being bullied by the Administrator and are intimidated by how she speaks to them.
  • pro To much inconsistency going on and not enough quality care.
  • pro To many people are only concerned with doing no more than they have to do.
  • pro Recently my wife pressed the call button for someone to get her bed pan and it took over an hour and a half to get it, too late!
  • pro Laying in mess for an hour after she told them she needed changing
  • pro Orders were not followed by the RN nurses from their doctor causing serious problems when surgery was scheduled
  • pro It smelled like urine every visit and there was no warmth or feeling of true concern for the patient
  • pro Patients being uncared for when you feel they should be
  • pro Some statements have been condensed or paraphrased for brevity.)

Review

Monroe Rehabilitation Center has received mixed reviews from residents and their family members. While some people had positive experiences with the care provided, others expressed dissatisfaction with various aspects of the facility.

One reviewer described the overall experience as awful, citing dirty rooms, subpar food, and unhelpful staff. They mentioned a specific incident where their husband was not provided with a bedpan and was belittled for using his brief instead. This lack of attention to basic needs had a negative impact on his mental health. Another complaint was about the inconsistency in receiving the ordered food and the limited options available for dietary restrictions.

Despite these negative experiences, another family member praised the specialized care provided at Monroe Rehabilitation Center. They acknowledged that the facility may not be visually appealing due to its age and need for remodeling, but they were satisfied with the communication from staff regarding their loved one's well-being. They also commended the dedication of the rehabilitation team, stating that they consistently provided occupational and physical therapy to their family member.

Regarding cleanliness, one reviewer complained about small and filthy rooms, as well as ineffective communication with the administrator. Some staff members felt intimidated by her behavior, leading to an unsatisfactory work environment. However, another person disagreed with these complaints and found no issues with cleanliness or staff professionalism.

While some individuals expressed disappointment with the overall quality of care received at Monroe Rehabilitation Center, others had positive experiences. One reviewer appreciated the caring and compassionate staff, recommending this facility to their loved ones. Another person praised Ms. Aja Harris for her professionalism and helpfulness in answering their questions.

Cleanliness was also highlighted by another reviewer who found the facility refreshing and well-kept. The residents seemed happy and well-cared for according to this individual's observation. Similarly, someone else mentioned that Monroe Rehab is a warm and friendly environment suitable for both short-term and long-term care.

On a more personal note, one person expressed deep gratitude for the loving and dedicated staff members who made a difference in the lives of residents. They mentioned activities that brought laughter and joy to the facility, as well as the support provided during therapy sessions.

However, not all feedback was positive. One family member criticized the lack of genuine concern and warmth from most of the staff. They highlighted issues such as persistent urine odor, neglectful diaper changes, and failure to follow doctor's orders. This reviewer did acknowledge two administrative staff members who demonstrated care and concern but maintained their overall dissatisfaction with the quality of care provided.

Lastly, a positive experience was shared by someone whose father received stroke rehabilitation at Monroe Rehabilitation Center. They praised the therapy department for helping their father regain his independence and educating their family about his condition. The nursing department also received commendation for their care and friendliness towards both patients and families.

In conclusion, Monroe Rehabilitation Center has received a range of reviews regarding its services. While some individuals had positive experiences with specialized care, therapy sessions, cleanliness, and friendly staff, others expressed disappointment with issues related to cleanliness, communication with administrators, food quality, consistency in care provision, and attitude of certain staff members. Prospective residents or families should carefully consider these reviews when making decisions about long-term or short-term care arrangements at this facility.

Features

Housing

  • 147 resident community capacity 147 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Monroe Rehabilitation Center is an assisted living community located in Monroe, NC. This community offers a wide range of amenities to ensure the comfort and convenience of its residents.

Residents will have access to a beauty salon where they can enjoy haircuts, styling, and other services. Cable or satellite TV is available in each living space for entertainment purposes. Community operated transportation is provided to help residents with their mobility needs.

For those who need to use a computer, there is a computer center on-site. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical well-being.

The community is fully furnished, eliminating the hassle of moving furniture for new residents. A gaming room provides opportunities for recreation and socialization among residents. There is also a beautiful garden where residents can relax and enjoy nature.

Housekeeping services are available to ensure that the living spaces are kept clean and tidy. Each unit has private bathrooms for convenience and privacy. A small library allows residents to indulge in their love for reading.

Telephone service is provided, keeping residents connected with their loved ones. Transportation arrangements, both non-medical and for doctor's appointments, are available upon request.

A wellness center offers various wellness programs and activities aimed at promoting mental health and well-being among residents. Wi-Fi/high-speed internet connection is accessible throughout the community.

In terms of care services, there is a 24-hour call system in place for emergencies or any assistance needed by the residents. Trained staff members provide round-the-clock supervision to ensure safety and security within the community.

Assistance with daily activities such as bathing, dressing, and transfers is readily available for those who require it. Residents with special dietary needs or diabetes diet restrictions are accommodated when it comes to meal preparation.

Medication management services are provided by trained professionals to ensure that medication schedules are followed accurately. Additionally, a mental wellness program is available to support the emotional well-being of residents.

The community also offers various activities to keep residents engaged and entertained. Concierge services are provided for any requests or assistance needed. Fitness programs help residents maintain an active lifestyle. Planned day trips and resident-run activities offer opportunities for socialization and exploration. Scheduled daily activities ensure that there is always something fun happening within the community.

Located in close proximity to parks, residents have easy access to outdoor spaces and recreational opportunities.

Overall, the Monroe Rehabilitation Center strives to provide a comfortable and supportive environment where residents can age with dignity while receiving the care and assistance they need.

Nearby Places of Interest

Parks

  • Why Not An American Ark (3.9 miles)
  • Walnut Creek Park (16 miles)
  • Blakney Park (16.9 miles)

Places of Worship

  • Greater Grace Community Missionary Baptist Church (5.6 miles)
  • Galilee Baptist Church (8.1 miles)
  • Bethlehem United Methodist Church (8.8 miles)
  • Beulah Presbyterian Church (10.1 miles)
  • Tabernacle United Methodist Church (12.6 miles)
  • Barnful of Quilts (13.5 miles)
  • Mount Carmel (13.5 miles)

Cafes

  • Bobbie's Community Store (7.7 miles)
  • The Collective Cafe (14.3 miles)
  • Panera Bread (14.7 miles)
  • Panera Bread (14.7 miles)
  • Starbucks (14.8 miles)
  • Lynn's Cafe (15.7 miles)
  • Starbucks (16.5 miles)

Physicians

  • Sun Valley Family Physicians (8.6 miles)
  • Community Medical PA (8.8 miles)
  • Lake Park Family Practice (10 miles)
  • Waxhaw Family Physicians & Sports Medicine Center (12.9 miles)
  • Kanelos Dino P MD (13.6 miles)
  • Americare Health Family Medical Center (14.9 miles)
  • Center For Wellness (15.1 miles)

Pharmacies

  • Marshville Pharmacy & Surgical Supply (9 miles)
  • Epic Pharmacies (9 miles)
  • CVS Pharmacy (9.3 miles)
  • CVS Pharmacy (9.8 miles)
  • Walgreens (10.9 miles)
  • CVS Pharmacy (12.6 miles)
  • CVS Pharmacy (13.7 miles)

Restaurants

  • Chick-Fil-A (9.7 miles)
  • McDonald's (10.2 miles)
  • Chick-Fil-A (10.8 miles)
  • Pelican's Snoballs (12.4 miles)
  • The Dreamchaser's Brewery (12.5 miles)
  • Capricci S True I (12.6 miles)
  • Waxhaw Creamery (12.6 miles)

Theaters

  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (17.6 miles)

Frequently Asked Questions

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