Monroe Rehabilitation Center in Monroe, NC
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1212 Sunset Drive East, Monroe, NC 28112
For more information about senior living options: (844) 490-3973
The mom is safe, cared for, and happy. The staff are great at what they do, friendly and kind, always looking out for residents' best interests. The facility provided excellent rehab services, and the family was very satisfied with the care. Shae Sowell has gone above and beyond to meet every need and follows up with answers. Monroe Rehabilitation Center is a warm, nurturing environment where residents are treated with dignity and compassion. The dining experience is exceptional, with nutritious, flavorful meals and a pleasant, social dining area. Therapists Jen and Andrew are top-notch and provide excellent care. Admissions staff, especially Ms. Harris, are knowledgeable, friendly, and make the process smooth.
The facility is described as having a severe roach infestation on walls, floors, and even in the toilet. Showers smell terribly and many rooms do not have hot water. The food served is inedible and often not fit for consumption. A resident died after another patient knocked on his bathroom door asking for help, and staff were unaware. The staff would not let the reviewer into their relative's room, causing distress and concern. The center billed insurance for September and attempted to bill for October after the fact. The facility is considered unsafe and unsanitary, with calls for it to be shut down or for staff to be replaced. Communication with families is poor, with difficulty reaching anyone by phone and no clear care-plan meetings offered. The environment is described as filthy, smelling of urine, with small, outdated rooms and overall poor sanitation. Understaffing is common, with some staff described as rude or lazy and delays in basic care and med administration.Monroe Rehabilitation Center is best suited for families seeking short-term, skill-focused rehabilitation where the primary goal is to restore function and return home. The center earns its strongest reputation in the rehab wing, where physical, occupational, and speech therapy are actively delivered by committed professionals. Residents with wounds or complex recovery needs can benefit from a dedicated wound nurse and therapists who push progress and provide clear updates to families. The atmosphere on therapy days is described as attentive and hopeful, with staff who communicate updates and treat residents as people, not just patients. This makes Monroe a sensible choice for those who want measurable rehab outcomes and are prepared to engage with the team to drive a timely discharge.
That said, Monroe is not the place to park a loved one who requires constant, high-level supervision or who has ongoing, high-risk medical needs without robust oversight. A substantial portion of reviews flag ongoing operational and safety concerns - odor and cleanliness issues, pest problems, and intermittent room conditions alongside inconsistent night staffing. Families with loved ones who are slow to respond to call bells or who have had serious incidents (falls, UTIs, or hospital transfers) may want to compare alternatives that emphasize consistently reliable nursing coverage and a quieter, more sanitary environment. In short, this is a facility where rehab momentum can be achieved, but long-term comfort and safety require careful scrutiny.
The core advantages - robust rehab, engaged therapists, and frequent family communication - can substantially offset some drawbacks when the intent is rapid functional recovery. Therapists cited as standout performers drive progress, while the admissions and front-office teams can smooth the transition with clear guidance and accessible responsiveness. Positive experiences recur around staff who demonstrate genuine care, thoughtful discharge planning, and regular updates that reassure families about progress. For patients who respond well to structured therapy, social activities, and a shop?talk level of collaboration with the care team, Monroe can feel like a turning point toward independence.
The most serious red flags in the reviews center on cleanliness, pest presence, and inconsistent staffing, especially on evening and night shifts. Reports of lingering odors, rooms that feel worn, and delays in basic care (call bells, baths, or timely meals) cannot be dismissed. These concerns carry real risk, including the possibility of missed treatments, delayed responses to emergencies, and avoidable infections. While some praise notes that care can be good on certain shifts or with particular staff, the variability is high enough that prospective families must enter with a plan to observe, document, and escalate problems quickly if they arise. A responsive administrator and a clear escalation pathway become essential factors in any decision.
Practical due diligence distinguishes the prudent choice from a risky one. Prospective families should schedule multiple visits, speak with the wound care nurse and therapy team, and press for concrete care plans with measurable targets and discharge timelines. Ask to meet the night supervisor, request a tour of current patient rooms, and review housekeeping and food service standards. Clarify how grievances are resolved, and insist on timely updates when concerns emerge. In all cases, confirm that the facility can maintain consistent daily staffing and that there is a reliable plan for ongoing communication with families, especially during transitions between short-term rehab and longer-term placement.
Ultimately, Monroe Rehabilitation Center offers meaningful rehab value for individuals whose priority is recovering function quickly in a supportive, therapy-forward environment. The decisive caveat is the variability in safety and cleanliness that shadows some experiences. For families comfortable with active oversight, strong therapists, and transparent communication, the center can be a strong, cost-effective bridge to living at home or a less intensive setting. For those seeking a consistently pristine environment, uninterrupted 24/7 nursing attention, and unambiguous, uniformly compassionate care, it would be prudent to explore other options and use Monroe as a benchmark rather than a default choice.
147 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Monroe Rehabilitation Center is an assisted living community located in Monroe, NC. This community offers a wide range of amenities to ensure the comfort and convenience of its residents.
Residents will have access to a beauty salon where they can enjoy haircuts, styling, and other services. Cable or satellite TV is available in each living space for entertainment purposes. Community operated transportation is provided to help residents with their mobility needs.
For those who need to use a computer, there is a computer center on-site. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical well-being.
The community is fully furnished, eliminating the hassle of moving furniture for new residents. A gaming room provides opportunities for recreation and socialization among residents. There is also a beautiful garden where residents can relax and enjoy nature.
Housekeeping services are available to ensure that the living spaces are kept clean and tidy. Each unit has private bathrooms for convenience and privacy. A small library allows residents to indulge in their love for reading.
Telephone service is provided, keeping residents connected with their loved ones. Transportation arrangements, both non-medical and for doctor's appointments, are available upon request.
A wellness center offers various wellness programs and activities aimed at promoting mental health and well-being among residents. Wi-Fi/high-speed internet connection is accessible throughout the community.
In terms of care services, there is a 24-hour call system in place for emergencies or any assistance needed by the residents. Trained staff members provide round-the-clock supervision to ensure safety and security within the community.
Assistance with daily activities such as bathing, dressing, and transfers is readily available for those who require it. Residents with special dietary needs or diabetes diet restrictions are accommodated when it comes to meal preparation.
Medication management services are provided by trained professionals to ensure that medication schedules are followed accurately. Additionally, a mental wellness program is available to support the emotional well-being of residents.
The community also offers various activities to keep residents engaged and entertained. Concierge services are provided for any requests or assistance needed. Fitness programs help residents maintain an active lifestyle. Planned day trips and resident-run activities offer opportunities for socialization and exploration. Scheduled daily activities ensure that there is always something fun happening within the community.
Located in close proximity to parks, residents have easy access to outdoor spaces and recreational opportunities.
Overall, the Monroe Rehabilitation Center strives to provide a comfortable and supportive environment where residents can age with dignity while receiving the care and assistance they need.
Monroe Rehabilitation Center is located at 1212 Sunset Drive East, Monroe, NC 28112 in Union County, North Carolina
Monroe Rehabilitation Center on seniors.fyi includes 6 photos including images showing dining, interior, salon, landscaping, outdoor, nature, trees, bright lighting, and more.
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Interior
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Building
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Exercise Equipment
Waiting Area
