Nc State Veterans Home-Kinston

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  • Interior

    A spacious and modern lounge area featuring comfortable seating and ample natural light.
  • Building

    A beautifully designed residential community center surrounded by well-maintained landscaping on a sunny day.
  • Bedroom

    A well-lit hospital patient room featuring a single bed, wooden flooring, and essential furniture.
  • Dining

    A beautifully set dining table with a colorful floral arrangement, creating a warm and inviting atmosphere.
  • Kitchen

    A modern kitchen featuring wooden cabinets, sleek countertops, and essential appliances.
  • Lighting

    A spacious interior hall designed for events, featuring a wooden floor and modern lighting.
  • Artwork

    A modern office space featuring a flat-screen TV, shelves, and framed artwork on the walls.
  • Natural Light

    A comfortable lounge area featuring modern furniture and ample natural light.
  • Exercise Equipment

    A spacious fitness area equipped with various exercise machines, designed for rehabilitation and general health.
  • Salon

    A spacious and well-lit hair salon area featuring modern furniture and a stylish design.

Nc State Veterans Home-Kinston

Information last verified:

2150 Hull Road, Kinston, NC 28504

For more information about senior living options: (844) 490-3973

4.4 from 82 reviews
5 stars
60
4 stars
8
3 stars
4
2 stars
8
1 stars
2

Overall Review of Nc State Veterans Home-Kinston

Pros

  • pro The N.C. Veterans Home in Kinston is five-star across the board.
  • pro The facility is beautiful and very clean, with an attentive and caring staff.
  • pro They provide the best possible care for residents.
  • pro The staff are helpful and interact compassionately and kindly with veterans and their visitors.
  • pro The place is loved and seems to be a good fit for those who need care.
  • pro The physical therapy is awesome, and residents are walking with help and improving.
  • pro They treat residents with dignity and respect.
  • pro The facility has taken excellent care of many dads and loved ones.
  • pro The staff are wonderful, friendly, and welcoming to visitors.
  • pro The facility is clean, well designed, and free of unpleasant odors.
  • pro The daily care is compassionate and attentive, with staff keeping families informed.
  • pro There are many activities and programs that engage veterans throughout the day.
  • pro Admissions and transfers are smooth and well coordinated, thanks to attentive staff.
  • pro The administration and staff are responsive and dedicated to maximizing veterans' benefits.

Cons

  • pro The facility is severely understaffed, leaving residents at risk and unable to receive needed care.
  • pro Administration is criticized for poor communication and for not following through on commitments, such as refunds for prepaid care.
  • pro There was a lack of advance warning about an outbreak, preventing volunteers from deciding whether to enter.
  • pro CNAs on Bravo hall were observed sitting and using their phones instead of providing care.
  • pro Hygiene and infection-control issues are reported, including delayed baths and questions about routine cleanliness.
  • pro Some reviewers feel staff failed to recognize disease progression or provide timely treatment, jeopardizing residents’ health.
  • pro Families report delays in medical evaluations and updates, with instances of conditions going untreated for weeks.
  • pro There are concerns about inconsistent mask use by staff, compromising safety.
  • pro At least one reviewer felt the facility did not meet expectations or offer a better quality of life than other nursing homes.
  • pro A specific incident described a sitter using a phone in a resident’s room, suggesting neglect of patient care.

Review

This community is best suited for veterans and families who value a veteran-centric culture, private, apartment-like rooms, and a strong rehabilitation trajectory. North Carolina State Veterans Home in Kinston consistently earns praise for a clean, attractive campus and a staff that treats residents with dignity and warmth. For families seeking robust physical and occupational therapy, a well-organized activity calendar, and a facility that feels like a respectful, mission-driven home for their loved one, this is a compelling match. The setting works especially well for veterans transitioning from hospital care into longer-term support or moving into memory care, where daily structure and attentive, compassionate care can make a meaningful difference. In short, it is a practical, purpose-built option for Veterans Administration beneficiaries and their families who prioritize dignified treatment, clean surroundings, and strong rehab services.

That said, alternatives deserve consideration for residents with higher or more unpredictable care needs. Several reviews flag staffing gaps that affect daily safety and responsiveness, particularly at night or on certain shifts. Falls are a recurring concern for some residents, even with mobility supports in place, and a few families feel that supervision and immediate assistance can be inconsistent. Administrative communication also surfaces as a weakness in some accounts, delays in obtaining timely information, difficulty reaching leadership, and frustrations over billing or refund questions. For seniors who require near-constant, highly supervised care, or for families who place paramount importance on seamless, proactive administration, it makes sense to compare other facilities with higher staffing ratios and more transparent, battle-tested care coordination.

The strongest positives here are the staff’s dedication, the quality of therapy, and the overall environment. Families repeatedly note attentive nursing and therapy teams, with rehab departments delivering tangible gains, patients walking with assistance, residual strength rebuilt, and daily activities that keep veterans engaged. The facility’s private rooms, often described as like studio apartments, contribute to comfort and privacy, with a clean, well-kept atmosphere that doesn’t carry the overpowering smell one might encounter elsewhere. Caregivers are frequently praised for respect, courtesy, and clear communication, while administrators and admissions staff are lauded when they respond promptly and help families navigate transitions. The breadth of activities, bingo, church services, concerts, and varied programs, helps residents stay connected and feel valued.

Yet the cons cannot be brushed aside. Across reviews, understaffing is the most persistent concern, sometimes manifesting as delayed assistance, safety checks, or insufficient bedside care. Falls, the need for multiple aides during transfers, and safety alarms that do not seem to trigger prompt attention raise legitimate questions about risk management. Administrative friction also appears in several narratives: mixed experiences with care planning, delays in receiving requested information, and at times challenging interactions with the financial office. Occasional lapses in housekeeping or basic hygiene practices, as highlighted by a few families, underscore the imperative for ongoing, vigilant supervision. These cons do not erase the care quality in many shifts, but they do demand proactive remedies and ongoing follow-up from families.

When the facility’s strengths align with a family’s priorities, they can strongly offset the drawbacks. The disciplined rehab program and skilled therapists can drive meaningful improvements in function, potentially reducing long-term dependence and hospital readmissions. The compassionate, respectful culture helps residents feel safe, valued, and less isolated, crucial factors for veterans facing complex health needs. The private rooms and consistently clean environment are tangible benefits that support comfort and dignity, while a rich activity slate provides routine and purpose. For families who can remain actively involved, insist on clear lines of communication, and press for staffing assurances, the upsides tend to outweigh the reported drawbacks. The setting rewards engaged advocacy and a steady, collaborative care plan.

Decision-makers should approach with a practical checklist. Schedule a comprehensive tour during different times of day to observe staffing patterns and responsiveness, and speak with frontline staff about typical caseloads, especially on evenings and weekends. Request a current care plan for the loved one, with a concrete monitoring strategy for falls, hygiene, and medication management, and confirm how often the chart is updated and who is the point person for questions. Probe the administrative side about billing practices, refunds, and the process for adjusting services as needs change. Finally, verify how memory care residents are checked, whether every 15 minutes is truly the standard in practice, and examine the facility’s strategy for infection control, housekeeping routines, and the handling of emergencies. In short, this is a strong choice for veterans and families prioritizing care quality, dignity, and rehab-focused living; it is less ideal for those requiring near-constant, hazard-free supervision and ultra-tight administrative reliability.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The NC State Veterans Home-Kinston in Kinston, NC is an assisted living community that provides a wide range of amenities and care services for its residents. The community offers a beauty salon where residents can get haircuts and other beauty treatments. There is also cable or satellite TV available for entertainment purposes. Community operated transportation is provided for residents to attend events and run errands.

For those who like to stay connected, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the facility. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Residents have fully furnished rooms with private bathrooms and kitchenettes for added convenience.

The NC State Veterans Home-Kinston also has various recreational facilities such as a fitness room, gaming room, small library, and outdoor space where residents can relax or engage in physical activities. Housekeeping services are provided to keep the living spaces clean and organized.

The community ensures the well-being of its residents by offering care services such as 24-hour call system, 24-hour supervision, assistance with activities of daily living including bathing and dressing as well as transfers. Medication management is provided to ensure residents are taking their medications appropriately. A mental wellness program is in place to support the emotional well-being of residents.

Special dietary restrictions and diabetes diet are accommodated by the dining staff, ensuring that each resident's nutritional needs are met. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.

To keep residents engaged and entertained, the community offers concierge services to assist with planning day trips and resident-run activities. There are also scheduled daily activities and fitness programs for residents to participate in.

Overall, the NC State Veterans Home-Kinston provides a comfortable and supportive environment for veterans in need of assisted living services.

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