Nc State Veterans Home-Kinston
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2150 Hull Road, Kinston, NC 28504
For more information about senior living options: (844) 490-3973
The staff are caring and kind. The physical and occupational therapy is fantastic. The facility is beautiful, clean, and well maintained. Residents are treated with dignity and respect, with compassionate daily care. The administrative team is responsive and available to assist families. The facility offers engaging activities and programs for veterans. The staff are friendly and easy to communicate with, keeping families informed. Rehabilitation and therapy help residents regain mobility and improve daily life. The environment feels like a welcoming, family-like community. Private rooms are clean and well-kept.
The reviewer reports an incident where a patient sitter played on her phone while the resident lay on the floor in a diaper half undone, suggesting neglect. The facility is described as understaffed, with residents experiencing multiple falls and requiring more supervision. Staff and CNAs are described as overwhelmed, implying poor quality of daily care. The administration is criticized for poor communication, including unanswered emails and late updates. There was a lack of warning about outbreaks, leaving volunteers and immunocompromised team members at risk. Promises, such as refunds for prepaid fees, were not kept, leading to disappointment. Untreated medical issues (e.g., cellulitis left for weeks and misdiagnosed as fungal infection) indicate neglect of care. Families felt treated as adversaries rather than partners in care due to communication gaps.This community is best suited for veterans and their families who want a respected, veteran-focused environment with solid rehabilitation services, private rooms, and a culture of care that feels personal and respectful. The strongest case centers on robust therapy programs (physical, occupational, and speech) and a staff that many families find compassionate, patient, and attentive. Residents typically enjoy clean, well-maintained surroundings, accessible clinicians, and an array of activities designed to engage the mind and body. For families prioritizing ongoing rehab progress, clear routine, and a dignified atmosphere, this is a practical, purpose-built option.
Those who may want to consider alternatives are those whose priorities include near flawless staffing consistency and an unwavering, immediate response to every call for help. Several reviews flag ongoing understaffing, particularly among CNAs, which can translate into delayed assistance, perceived gaps in daily hygiene, and questions about safety. Administrative and billing communication also crop up as pain points for some families, with accounts of slow responses and unresolved prepayments or refunds. For residents with high fall risk or complex medical needs requiring constant, proactive oversight, these patterns may weigh heavily against choosing this community without rigorous, ongoing family advocacy.
On balance, the core advantages drive a convincing value proposition. The rehabilitation team earns frequent praise for effectiveness and encouragement, helping veterans regain mobility and confidence. Family members consistently report respectful, calm, and capable nursing and therapy staff, and the facility itself is praised for its cleanliness, organized operations, and well-maintained private rooms. The environment is welcoming, with meaningful programming, opportunities for social engagement, and a sense that staff understand and honor the veteran experience. These factors form a durable offset to many residents' daily needs.
Yet the main drawbacks cannot be dismissed. Persistent concerns about staffing levels translate into real-world risk - staffing gaps can affect response times, personal care, and daily monitoring. Several families describe difficulties getting timely updates on care plans, confirmations of appointments, or access to key medications and hygiene routines. Instances of perceived neglect, delays in addressing urgent needs, and frustration with administrative processes illustrate a tension between excellent clinical care on the floor and uneven reliability at the organizational level. For families evaluating this facility, the tension between strong therapy and fragile daily oversight matters deeply.
The decision hinges on how risks and rewards align with the resident's profile. If rehab momentum, dignity, and a veteran-friendly culture top the list, and a dedicated family member or approved representative can partner closely with staff to monitor care plans, this VA home delivers meaningful benefits. The private-room model, strong therapy outcomes, and consistently courteous staff support continued independence and progress. However, if a resident requires relentless, high-frequency oversight, or if administrative friction and inconsistent call-response remove the sense of daily safety, alternatives with higher staffing ratios or more streamlined communications should be pursued.
To make a well-informed choice, approach this community with a concrete checklist. Schedule a therapy-focused tour to observe the rehab gym and how therapists coordinate with nursing staff. Speak directly with the admissions or administrator about staffing ratios on different shifts, typical response times, and the process for adjusting care plans when needs change. Request candid conversations with a few residents or families about daily routines, hygiene, and how concerns are escalated. Finally, verify finances upfront - what is covered by veteran benefits, what requires out-of-pocket payment, and how refunds or prepaid arrangements are handled - so that any hesitation over administrative issues is resolved before a move.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The NC State Veterans Home-Kinston in Kinston, NC is an assisted living community that provides a wide range of amenities and care services for its residents. The community offers a beauty salon where residents can get haircuts and other beauty treatments. There is also cable or satellite TV available for entertainment purposes. Community operated transportation is provided for residents to attend events and run errands.
For those who like to stay connected, there is a computer center with internet access and Wi-Fi/high-speed internet throughout the facility. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Residents have fully furnished rooms with private bathrooms and kitchenettes for added convenience.
The NC State Veterans Home-Kinston also has various recreational facilities such as a fitness room, gaming room, small library, and outdoor space where residents can relax or engage in physical activities. Housekeeping services are provided to keep the living spaces clean and organized.
The community ensures the well-being of its residents by offering care services such as 24-hour call system, 24-hour supervision, assistance with activities of daily living including bathing and dressing as well as transfers. Medication management is provided to ensure residents are taking their medications appropriately. A mental wellness program is in place to support the emotional well-being of residents.
Special dietary restrictions and diabetes diet are accommodated by the dining staff, ensuring that each resident's nutritional needs are met. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
To keep residents engaged and entertained, the community offers concierge services to assist with planning day trips and resident-run activities. There are also scheduled daily activities and fitness programs for residents to participate in.
Overall, the NC State Veterans Home-Kinston provides a comfortable and supportive environment for veterans in need of assisted living services.
Nc State Veterans Home-Kinston is located at 2150 Hull Road, Kinston, NC 28504 in Lenoir County, North Carolina
Nc State Veterans Home-Kinston on seniors.fyi includes 10 photos including images showing interior, lighting, lounge, seating area, dining, salon, outdoor, appliances, and more.
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Interior
Building
Bedroom
Dining
Kitchen
Lighting
Artwork
Natural Light
Exercise Equipment
Salon
