The Shannon Gray Rehabilitation & Recovery Center

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  • Interior

    A physical therapy room featuring rehab equipment and a yellow car, designed to create a supportive environment for recovery.
  • Decor

    A cozy waiting room with comfortable chairs, a table adorned with books and decorative items, and lush green plants.
  • Living Room

    A cozy living room featuring a sofa, armchair, and table with a lamp, decorated with a potted plant and wall art.
  • Building

    A delivery truck parked at the entrance of a commercial building.
  • Windows

    A hospital room with two beds, green privacy curtains, and a window.
  • Fireplace

    A cozy living room with a brick fireplace, surrounded by plants and wooden furniture.
  • Waiting Area

    A cozy waiting area featuring comfortable chairs, indoor plants, and a welcoming ambiance.

The Shannon Gray Rehabilitation & Recovery Center

2005 Shannon Gray Court, Jamestown, NC 27282

For more information about senior living options: (844) 490-3973

3.3 from 22 reviews
5 stars
9
4 stars
3
3 stars
1
2 stars
3
1 stars
6

Skilled Nursing Facility

Overall Review

Pros

  • pro The nursing staff and rehabilitation team at The Shannon Gray Rehabilitation & Recovery Center demonstrated exceptional care, treating patients with respect and dignity.
  • pro The facility is clean, beautiful, and well-maintained, providing a pleasant environment for recovery.
  • pro The CNAs received praise for their helpfulness and compassion in caring for residents.
  • pro Physical therapists are highly regarded for their professionalism and effectiveness, helping patients regain strength during rehabilitation.
  • pro Family members felt that communication with the nursing staff was generally prompt and efficient when issues arose.
  • pro Many visitors appreciated the friendly atmosphere and genuine care exhibited by the entire staff at the facility.
  • pro Activities provided at the center encouraged engagement among residents, contributing to a positive experience for those who participated.

Cons

  • pro The patient-staff ratio is very poor, leading to delayed responses and unsafe situations for patients.
  • pro Upper management is described as horrible, with a complete lack of communication from administrative staff.
  • pro Patients have experienced issues with receiving proper meals and medications according to their needs.
  • pro The facility has been criticized for not providing necessary equipment such as bed rails and alarms, putting patients at risk.
  • pro Several reviews mention a lack of timely assistance from nursing staff when call buttons are used, causing distress for patients.
  • pro There are complaints about the cleanliness and maintenance of the facility, including broken ice machines and unaddressed issues with patient hygiene.
  • pro Visitors reported feeling unwelcome by some staff members, contributing to a negative atmosphere within the facility.
  • pro Concerns were raised about the quality of care provided during rehabilitation, particularly regarding therapy sessions being inadequately scheduled or performed.

Review

The Shannon Gray Rehabilitation and Recovery Center has received mixed reviews from patients and their families, highlighting both commendable aspects of care as well as critical deficiencies. For many, the experience varies greatly depending on individual circumstances, often reflecting the complex issues facing rehabilitation centers today. While some praised the nursing staff and rehabilitation team for their compassion and attentive care, others raised serious concerns about staffing shortages, management issues, and overall patient safety.

Patients who experienced positive interactions mentioned that they felt respected and well cared for during their stay. One individual noted how the nursing staff was supportive throughout their recovery process, facilitating a return to independence after rehab. The facility's physical therapy program also garnered praise, with several family members recognizing the skillfulness of therapists who worked diligently to help patients regain strength. Additionally, users appreciated the cleanliness of the facility itself, describing it as a beautiful environment conducive to healing.

However, not all experiences were positive. A recurring theme in negative reviews is the inadequate patient-to-staff ratio that many described as dangerously low. For instance, one reviewer detailed how their mother suffered from diarrhea yet received little assistance when she called for help through her call button—eventually leading her to attempt getting out of bed independently and resulting in a fall. This incident illustrates a significant concern regarding patient safety; multiple reviewers echoed sentiments about slow response times from staff when calls for assistance were made.

Communication lapses between administrative and care staffs have been highlighted by families frustrated with management’s lack of responsiveness. Several comments pointed out that promises made by upper management regarding evaluation requests or treatment schedules often fell through without follow-through or communication with family members. In one case, an individual shared how vital arrangements concerning home health care upon discharge were neglected entirely—leading to an increased burden on family members once patients returned home.

Another common issue reported was related to meal quality and dietary needs within the facility. Some patients described receiving meals unsuitable for their dietary restrictions—an alarming oversight particularly for those managing conditions such as diabetes. Complaints about bland food lacking seasoning contrasted sharply with reports praising adequate meal options provided at breakfast or lunch but falling short at supper time—a detail that could detract from an otherwise comprehensive care plan.

Despite these mixed experiences surrounding patient care at Shannon Gray Rehabilitation Center, the sentiment remains polarized across various experiences. While some caregivers lauded individual CNAs and nurses who displayed exceptional compassion under challenging conditions, systemic issues related to staffing levels can’t be ignored. With growing demands placed on facilities like Shannon Gray amidst an aging population needing rehabilitation services, balancing quality of care against operational capacity remains an ongoing challenge that will require substantial attention moving forward.

Ultimately, potential residents and families considering Shannon Gray must weigh both glowing reviews alongside sobering critiques before making decisions influenced by anecdotal evidence alone—carefully assessing whether this facility aligns with their specific needs while hoping improvements can be made in communication practices among staff that would bolster overall patient confidence in their approach to rehabilitative care.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Piedmont Triad International (7 miles away) Piedmont Triad International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Shannon Gray Rehabilitation & Recovery Center in Jamestown, NC is a premier assisted living community offering a wide range of amenities and care services to cater to the needs and preferences of its residents. The center focuses on creating a comfortable and nurturing environment where individuals can maintain their independence while receiving the support they require.

Residents at Shannon Gray enjoy a plethora of amenities designed to enhance their quality of life. From a beauty salon to ensure they always look and feel their best, to cable or satellite TV for entertainment, residents have access to various conveniences. The community also provides community-operated transportation, making it easy for residents to get around town for errands or social activities. For those who want to stay connected with loved ones or engage in personal interests, there is a computer center and Wi-Fi/high-speed internet available.

Meals are an important aspect of daily life at Shannon Gray, and residents can dine in style at the elegant dining room with restaurant-style service. Special dietary restrictions are accommodated, ensuring that everyone's needs are met. Additionally, meal preparation and service are provided, taking the hassle out of cooking for those who prefer not to.

To promote physical well-being, the center offers a fitness room equipped with exercise equipment and fitness programs tailored to individual needs. There is also an outdoor space where residents can relax amidst beautiful gardens or engage in outdoor activities.

Care services provided at Shannon Gray include 24-hour call systems and supervision for round-the-clock assistance if needed. Trained caregivers offer assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary needs such as diabetes diets are catered to as part of personalized care plans.

The center understands the importance of mental wellness and offers a mental wellness program aimed at promoting emotional well-being among residents. Concierge services are available to assist with any additional needs or requests.

At Shannon Gray, there is never a shortage of things to do. Planned day trips and scheduled daily activities ensure that residents can stay engaged and entertained. The center also encourages resident involvement by hosting resident-run activities, allowing them to showcase their talents and interests.

Located in Jamestown, NC, the community enjoys a convenient location with nearby amenities. Cafes, pharmacies, restaurants, places of worship, theaters, and hospitals are all within close proximity, making it easy for residents to access essential services or enjoy leisure activities.

Overall, Shannon Gray Rehabilitation & Recovery Center offers a comprehensive assisted living experience with a wide range of amenities and care services to support the well-being and independence of its residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • Healthy House (0.7 miles)
  • Target Pharmacy (1.3 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.9 miles)
  • Walgreens (5 miles)

Restaurants

  • Rice Paper (1 miles)
  • Salsarita's Fresh Mexican Grill (3 miles)
  • Chicken Salad Chick (3 miles)
  • Porterhouse Burger Company (3.1 miles)
  • Chick-Fil-A (3.2 miles)
  • McAlister's Deli (3.3 miles)
  • Panda Express (5.1 miles)

Theaters

  • Regal Palladium & IMAX (3.1 miles)
  • AMC CLASSIC Greensboro 18 (5.7 miles)
  • Regal Greensboro Grande & RPX (9.2 miles)

Hospitals

  • Bethany Cardiology (3.1 miles)

Cafes

  • Panera Bread (3.2 miles)
  • Starbucks (5.4 miles)
  • Starbucks (7.6 miles)
  • Caribou Coffee (9.4 miles)
  • Panera Bread (10.6 miles)
  • Starbucks (10.6 miles)
  • Starbucks (11.8 miles)

Places of Worship

  • Immaculate Heart of Mary Catholic Church (4.8 miles)
  • Pinecroft Baptist Church (6.3 miles)
  • Lindley Park Baptist Church (7.8 miles)
  • Christ United Methodist Church (8.6 miles)
  • South Plainfield Friends Meeting (14.3 miles)
  • Baptist State Convention Of NC (15.4 miles)
  • Abundant Life (16.4 miles)

Physicians

  • Guilford Family Dentistry (6.7 miles)
  • Greensboro Imaging (7.9 miles)
  • Eagle Family Medicine At Triad (8.2 miles)
  • Eagle Family Medicine (8.3 miles)
  • Greensboro Orthopaedics (9.3 miles)
  • Greensboro Orthopedics (9.7 miles)
  • Northwest Pediatrics (10.2 miles)

Parks

  • Union Cross Park (11.2 miles)
  • Salem Lake Trail (15.4 miles)

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