Universal Health Care - Fletcher
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86 Old Airport Road, Fletcher, NC 28732
For more information about senior living options: (844) 490-3973
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The staff are friendly, patient, and professional. The staff make residents feel taken care of and comfortable. The environment is welcoming and the service is consistent. Fletcher Rehab is a beautiful facility with wonderful staff. The rehab program is great and helps residents recover. The staff treat residents like family and go above and beyond. The facility is clean, well-maintained, with a homey vibe, delicious meals, and nature views from the rooms.
They do not care for their patients and yell at them, failing to notify families about injuries. They drug residents, fight with them, and prevent families from visiting or communicating. They are severely understaffed, and staff treat residents like a burden. They neglect basic care, with meds late or missing, meals inconsistent, and sometimes meds or food stolen. They ignore call buttons for hours, leaving patients to use the bathroom on themselves and sometimes being scolded. They are dirty and have broken equipment; bathrooms are dirty and supplies run out, compromising safety. They lack accountability and never return calls, with administration ignoring problems.Universal Health Care - Fletcher is best suited for families prioritizing robust rehab and a warm, home-like atmosphere where compassionate staff and daily activities shape residents' days. This community can deliver strong post-acute and short- to mid-term care for those who value personal attention, engaging programming, and a caring bedside team. However, it may not be the top choice for families seeking flawless consistency, unwavering staffing stability, and perfectly pristine, meticulously managed long-term care every day. Alternatives should be considered by those who require a higher level of predictability in staffing, immediate, reliable call-bell response, and a consistently spotless environment.
The facility earns genuine praise for its rehabilitative focus and the people who work there. Multiple reviews highlight attentive nurses, aides, and therapists who treat residents like family, and they point to a lively schedule of activities, on-site therapy, and a sense of warmth that residents and families notice. Families frequently mention the sunroom, the two dining rooms, and the overall ambiance as advantages that support comfort and dignity. The memory-care footprint and secured areas are viewed positively by families seeking a structured environment for residents with advanced needs, and several accounts commend the care teams for patience and professionalism during recovery and daily routines.
Yet the strongest upside is tempered by serious cautions voiced by many families. The most persistent concerns center on understaffing and inconsistent staffing levels, which translate into delayed call-bell responses, missed or late medications, and limited one-on-one time. Critical failures around daily self-care tasks, cleanliness in some areas, and equipment reliability appear in multiple accounts, with some families reporting neglect or distracting turnover among caregivers. Instances of miscommunication with families, incomplete discharge planning, and questions about administrative responsiveness compound the risk picture. There are even references to regulatory actions, lawsuits, and fines that prospective residents should not overlook when weighing the choice.
These pros and cons must be weighed against what matters most to the resident and family. The rehab-to-home narrative can be compelling: when therapy is consistent and the staff-to-resident ratio is adequate, notable progress and a feeling of personalized attention emerge, which can offset other weaknesses. A secure, homey setting with meaningful activities and engaging social opportunities can meaningfully enhance quality of life for many residents, particularly those who prize routine and a supportive community feel. However, the upside hinges on dependable staffing, timely med administration, and consistently clean, well-maintained spaces. Without visible improvements in oversight and communication, the risk of recurrent issues remains a decisive factor.
For families leaning toward alternatives, the red flags are clear: chronic understaffing, poor call-bell responsiveness, and inconsistent care patterns can undermine safety and daily well-being over time. Expensive pricing without steady, transparent communication and reliable service is an additional consideration. Prospective residents with complex medical or behavioral needs, or those seeking a consistently high level of long-term safety and housekeeping, may find more reliable options elsewhere. The best path is a thorough, in-person evaluation - treating the initial impression as a starting point rather than a conclusion.
To move forward with confidence, conduct a focused, on-site assessment that includes direct conversations with administration, the rehab director, and the front-line care teams. Request recent state inspection reports and any corrective action plans, and ask for current staffing ratios during day, evening, and night shifts. Tour the facility at different times to observe call-bell response in real time, cleanliness, medication practices, and how residents are assisted with activities of daily living. Speak with current residents and families about communication timeliness and how concerns are handled. If rehab and a genuinely caring environment are nonnegotiable, Universal Health Care - Fletcher can be a strong fit - provided that a concrete plan for staffing stability, safety oversight, and transparent operation is in place and demonstrably enacted.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fletcher in Fletcher, NC is an assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community is fully furnished and provides a comfortable and home-like environment for seniors.
Residents can enjoy various amenities such as a beauty salon, cable or satellite TV, a computer center, gaming room, small library, fitness room, and outdoor space including a garden. Wi-Fi/high-speed internet is also available throughout the community for residents to stay connected with their loved ones.
Meals are served restaurant-style in the dining room, with special dietary restrictions accommodated. The kitchenette in each unit allows residents to prepare their own snacks or small meals if desired. Housekeeping services ensure that the living spaces are clean and well-maintained.
The care services provided at Fletcher include 24-hour call system and supervision for round-the-clock support and assistance. Trained staff members are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.
The mental wellness program focuses on promoting emotional well-being among residents. Additionally, transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments.
Fletcher also offers a variety of activities designed to engage residents socially and physically. Concierge services are available for personalized assistance, while fitness programs aim to promote health and well-being. Planned day trips provide opportunities for exploration outside the community, while resident-run activities encourage socialization among peers. Scheduled daily activities keep residents active and entertained.
The location of Fletcher further adds convenience as there are two parks, six pharmacies, five physicians' offices, seven restaurants, one nearby transportation option, and one place of worship close by.
Overall, Fletcher in Fletcher, NC is a vibrant assisted living community that strives to enhance the quality of life for its residents through its amenities, care services, dining options, and engaging activities.
This part of Fletcher, North Carolina offers a convenient location with various amenities nearby. There are multiple pharmacies within a few miles for easy access to medications and healthcare needs. Several physicians' offices are also located within close proximity, providing convenient medical care options. Restaurants ranging from casual dining to upscale cuisine can be found nearby, catering to various tastes. The area is well-connected with transportation options, including the Asheville Regional Airport just 2.1 miles away. Parks and places of worship are easily accessible for leisure and spiritual needs. Additionally, there are hospitals within a short driving distance for any urgent medical concerns. Overall, this part of Fletcher provides a mix of convenience and accessibility for seniors looking for a comfortable living environment with essential services nearby.
Universal Health Care - Fletcher is located at 86 Old Airport Road, Fletcher, NC 28732 in Henderson County, North Carolina
Universal Health Care - Fletcher on seniors.fyi includes 12 photos including images showing windows, landscaping, interior, porch, trees, indoor plants, pathway, bedroom, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Windows
Seating Area
Outdoor
Exercise Equipment
Indoor Plants
