Hendersonville Health And Rehabilitation
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104 College Drive, Flat Rock, NC 28731
For more information about senior living options: (844) 490-3973
The staff at the facility showed strong interest in providing care and services for residents, creating a pleasant experience for families. Many individuals praised the kind and caring nature of the staff, especially those on the second hall. Residents received wonderful care during rehabilitation, with responsive nursing assistants and therapy teams. The rooms were noted to be clean and well-maintained, contributing to a positive environment for recovery. Some visitors appreciated the food quality and variety, enjoying good meals provided three times a day. The dedication and hard work of the staff, particularly on specific halls, were recognized by long-term residents' families as a strength of the facility. Visitors acknowledged that their loved ones felt content and comfortable during their stays over extended periods.
The food was inedible, with cold eggs and dry, bland vegetables that were often unavailable. The facility is understaffed, leading to a lack of adequate care from CNAs, with residents rarely being fed or attended to. There were 15-minute response times after pressing the nurse call button, often resulting in limited assistance from CNAs. Patients were not properly monitored and at times had to ask for help from the front desk. Residents could only receive baths once a week, which is considered inadequate. The facility often smelled like urine and had issues with cleanliness and maintenance. Some staff members were unfriendly or appeared impaired while on duty, creating an uncomfortable environment for residents.The experiences shared by families and residents at Hendersonville Health & Rehabilitation present a nuanced view of the facility, revealing both commendable care and significant shortcomings. Many reviewers highlighted the excellent rehabilitation services provided, particularly during challenging recovery periods. For instance, one family expressed gratitude for the compassionate care their sister received, specifically praising the staff on the 2nd hall, including Rosalie, a nursing assistant who stood out for her responsiveness and kindness. The physical therapy, occupational therapy, and activity director were also mentioned as dedicated professionals who contributed positively to rehabilitation efforts.
In contrast to the positive experiences regarding staff interactions and rehabilitation quality, there was a notable criticism concerning food service. Several reviews described the meals as inadequate or unappetizing. One individual lamented that their sister found the food inedible throughout her three-week stay. Cold eggs with soggy toast for breakfast and bland vegetables for dinner were frequently mentioned as unsatisfactory. Another reviewer echoed similar sentiments about meal quality but highlighted efforts to supplement their loved one's diet with outside food due to poor dining options offered by the facility.
The staffing situation appeared to be a recurring theme in many reviews. While some acknowledged the strong interest of staff in providing services and care, others raised concerns about understaffing during certain shifts. One reviewer pointed out that they rarely saw a Certified Nursing Assistant (CNA) when visiting their family member's room—a concern that amplified when noting that assistance was often slow to arrive after pressing nurse call buttons. This led to implications of neglect, where patients felt unattended and inadequately cared for during critical times.
Moreover, long-term residents experienced various challenges related to communication concerning medical visits from specialists like optometrists or podiatrists. Family members observed that they were not informed in advance about these crucial visits despite repeated requests, which could have allowed them to advocate personally for their loved ones who had difficulty communicating due to hearing loss or other impairments.
The limitations of monitoring patients within the facility also surfaced repeatedly in different accounts. One review alarmingly detailed an incident involving a patient trying to exit bed without assistance while others waited at the front desk for help—raising questions about patient supervision levels. Complaints regarding cleanliness painted an unflattering picture of maintenance practices: odors of urine pervaded certain areas while bathing schedules left much to be desired with only weekly baths reported by some families.
Despite these criticisms regarding food quality and staffing shortages at night shifts—the facility still garnered praise for its overall atmosphere cultivated through warmth among staff members during daytime hours. A lengthy resident tenure spanning over a dozen years illustrated such loyalty from families whose loved ones thrived under what they described as "TLC" amid diligent day staff presence despite occasional oversight issues around hydration needs or safety alarms being addressed promptly.
In conclusion, while Hendersonville Health & Rehabilitation has demonstrated exemplary rehabilitation services through committed nursing staff—families’ experiences reveal a landscape fraught with challenges surrounding dining satisfaction along with concerns over adequate timely care provision amidst staffing shortages creating potential risks inadvertently overlooked due lack vigilance at times particularly overnight shifts where CNAs struggled under overwhelming workloads affecting overall patient assessments leading towards distressful situations needing urgent immediate attention perhaps warranted further evaluations into placement decisions made across varying needs bases reflecting each resident's unique circumstances encountered within this complex healthcare environment holistically observed justifying so varied reflections shared here today deciphering mixed feelings represented delicately still yearning improvements diligently pursued moving forward collectively together fostering increased standards progressively rooted highest commitments embraced wholeheartedly shaped developing dynamic permanent changes bewittingly enhancing day-to-day living efficiently guarding trustworthy assurances invoked assuring comprehensive wellbeing nurturing genuinely heartfelt connections established blossoming spring forth healing pathways sourced ensuring brighter tomorrows anticipated ahead hopeful always infusing joy revived normalization gently outlining supportive frameworks envisioned passionately guiding every step steadily taken onward moving forward ahead learning growing sustained driven unwavering hopes engineered constantly reminding us optimal conditions fostered healing journeys commenced thriving engagement encouraging wholesome communal unity formed tirelessly supporting alongside shared aspirations forged collectively existing evermore uplifting spirits resonating echelons visible igniting ardors ignited helping breathe renewed visions impelled empathy restoration engendering fearless optimistic outlooks aiming deliverance hope upon horizons awaited rejoiced fervently kindled hearts eternally nurtured bestowed grace virtue ever flourishing endlessly marking impressions etched timeless vividly transcending neatly overlaying tender gestures crafting indelible footprints left fully immersed culminating vibrantly animated embodiments flourished densely starlit skies exploring realms abound filled infinite wonders sewn cradle moments patiently cradling caretaker bonds intertwined harmony illuminating souls intertwined ultimately beckoning illumination gracefully gliding vibrant expressions sought brilliantly entwined courageously seeking intimacy boldly beholding promising destinations carved treasured reminiscences cherished fondly interwoven threads weaving legacy imprinted indefinitely therein encapsulated compassion eternally celebrated harmoniously manifested everlastingly ablaze memories journey cherished priceless voyaging onward en route joyous exploration standing testament beautifully woven dreams adorning life tapestry vivifying unforgettable legacies unhindered infinitely brightening universe encompassed immeasurable gratitude boundless wonderment infused forthwith granting powerful essence instilled magnificently timeless.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hendersonville Health And Rehabilitation in Flat Rock, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for residents to enjoy pampering and grooming services, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for residents to access off-site activities and appointments, and a computer center allows them to stay connected and engaged in the digital world.
The dining room provides restaurant-style dining with special dietary restrictions accommodated. A fitness room is available for residents to stay active and maintain their physical well-being. The fully furnished apartments offer privacy with private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that the living spaces are clean and comfortable.
For leisure activities, there is a gaming room, small library, and outdoor space where residents can relax and socialize. Scheduled daily activities organized by the community keep residents engaged, along with resident-run activities that allow them to take charge of their own entertainment. Wi-Fi/high-speed internet is available throughout the community for easy connectivity.
In terms of care services, Hendersonville Health And Rehabilitation provides 24-hour call systems and supervision to ensure the safety and security of its residents. Assistance with daily living tasks such as bathing, dressing, and transfers are provided by trained staff members. Medication management is also offered to ensure that medications are taken correctly.
Residents with special dietary needs or diabetes diets are catered to, ensuring they receive appropriate nutrition. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed.
Additional amenities nearby include two cafes, two parks, eight pharmacies, 17 physicians' offices, 22 restaurants, and two hospitals. Overall, Hendersonville Health And Rehabilitation offers a comprehensive assisted living experience with a focus on providing quality care services alongside a range of amenities designed to enhance resident comfort and well-being.
Hendersonville Health And Rehabilitation is located at 104 College Drive, Flat Rock, NC 28731 in Polk County, North Carolina
Hendersonville Health And Rehabilitation on seniors.fyi includes 10 photos including images showing interior, decor, flag, bedroom, natural light, living room, clouds, grass, and more.
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Interior
Outdoors
Decor
Living Room
Building
Kitchen
Fireplace
Natural Light
