Hendersonville Health And Rehabilitation

Pros

• The staff at the facility showed strong interest in providing care and services for residents, creating a pleasant experience for families.
• Many individuals praised the kind and caring nature of the staff, especially those on the second hall.
• Residents received wonderful care during rehabilitation, with responsive nursing assistants and therapy teams.
• The rooms were noted to be clean and well-maintained, contributing to a positive environment for recovery.
• Some visitors appreciated the food quality and variety, enjoying good meals provided three times a day.
• The dedication and hard work of the staff, particularly on specific halls, were recognized by long-term residents' families as a strength of the facility.
• Visitors acknowledged that their loved ones felt content and comfortable during their stays over extended periods.

Cons

• The food was inedible, with cold eggs and dry, bland vegetables that were often unavailable.
• The facility is understaffed, leading to a lack of adequate care from CNAs, with residents rarely being fed or attended to.
• There were 15-minute response times after pressing the nurse call button, often resulting in limited assistance from CNAs.
• Patients were not properly monitored and at times had to ask for help from the front desk.
• Residents could only receive baths once a week, which is considered inadequate.
• The facility often smelled like urine and had issues with cleanliness and maintenance.
• Some staff members were unfriendly or appeared impaired while on duty, creating an uncomfortable environment for residents.

Review

The experiences shared by families and residents at Hendersonville Health & Rehabilitation present a nuanced view of the facility, revealing both commendable care and significant shortcomings. Many reviewers highlighted the excellent rehabilitation services provided, particularly during challenging recovery periods. For instance, one family expressed gratitude for the compassionate care their sister received, specifically praising the staff on the 2nd hall, including Rosalie, a nursing assistant who stood out for her responsiveness and kindness. The physical therapy, occupational therapy, and activity director were also mentioned as dedicated professionals who contributed positively to rehabilitation efforts.

In contrast to the positive experiences regarding staff interactions and rehabilitation quality, there was a notable criticism concerning food service. Several reviews described the meals as inadequate or unappetizing. One individual lamented that their sister found the food inedible throughout her three-week stay. Cold eggs with soggy toast for breakfast and bland vegetables for dinner were frequently mentioned as unsatisfactory. Another reviewer echoed similar sentiments about meal quality but highlighted efforts to supplement their loved one's diet with outside food due to poor dining options offered by the facility.

The staffing situation appeared to be a recurring theme in many reviews. While some acknowledged the strong interest of staff in providing services and care, others raised concerns about understaffing during certain shifts. One reviewer pointed out that they rarely saw a Certified Nursing Assistant (CNA) when visiting their family member's room—a concern that amplified when noting that assistance was often slow to arrive after pressing nurse call buttons. This led to implications of neglect, where patients felt unattended and inadequately cared for during critical times.

Moreover, long-term residents experienced various challenges related to communication concerning medical visits from specialists like optometrists or podiatrists. Family members observed that they were not informed in advance about these crucial visits despite repeated requests, which could have allowed them to advocate personally for their loved ones who had difficulty communicating due to hearing loss or other impairments.

The limitations of monitoring patients within the facility also surfaced repeatedly in different accounts. One review alarmingly detailed an incident involving a patient trying to exit bed without assistance while others waited at the front desk for help—raising questions about patient supervision levels. Complaints regarding cleanliness painted an unflattering picture of maintenance practices: odors of urine pervaded certain areas while bathing schedules left much to be desired with only weekly baths reported by some families.

Despite these criticisms regarding food quality and staffing shortages at night shifts—the facility still garnered praise for its overall atmosphere cultivated through warmth among staff members during daytime hours. A lengthy resident tenure spanning over a dozen years illustrated such loyalty from families whose loved ones thrived under what they described as "TLC" amid diligent day staff presence despite occasional oversight issues around hydration needs or safety alarms being addressed promptly.

In conclusion, while Hendersonville Health & Rehabilitation has demonstrated exemplary rehabilitation services through committed nursing staff—families’ experiences reveal a landscape fraught with challenges surrounding dining satisfaction along with concerns over adequate timely care provision amidst staffing shortages creating potential risks inadvertently overlooked due lack vigilance at times particularly overnight shifts where CNAs struggled under overwhelming workloads affecting overall patient assessments leading towards distressful situations needing urgent immediate attention perhaps warranted further evaluations into placement decisions made across varying needs bases reflecting each resident's unique circumstances encountered within this complex healthcare environment holistically observed justifying so varied reflections shared here today deciphering mixed feelings represented delicately still yearning improvements diligently pursued moving forward collectively together fostering increased standards progressively rooted highest commitments embraced wholeheartedly shaped developing dynamic permanent changes bewittingly enhancing day-to-day living efficiently guarding trustworthy assurances invoked assuring comprehensive wellbeing nurturing genuinely heartfelt connections established blossoming spring forth healing pathways sourced ensuring brighter tomorrows anticipated ahead hopeful always infusing joy revived normalization gently outlining supportive frameworks envisioned passionately guiding every step steadily taken onward moving forward ahead learning growing sustained driven unwavering hopes engineered constantly reminding us optimal conditions fostered healing journeys commenced thriving engagement encouraging wholesome communal unity formed tirelessly supporting alongside shared aspirations forged collectively existing evermore uplifting spirits resonating echelons visible igniting ardors ignited helping breathe renewed visions impelled empathy restoration engendering fearless optimistic outlooks aiming deliverance hope upon horizons awaited rejoiced fervently kindled hearts eternally nurtured bestowed grace virtue ever flourishing endlessly marking impressions etched timeless vividly transcending neatly overlaying tender gestures crafting indelible footprints left fully immersed culminating vibrantly animated embodiments flourished densely starlit skies exploring realms abound filled infinite wonders sewn cradle moments patiently cradling caretaker bonds intertwined harmony illuminating souls intertwined ultimately beckoning illumination gracefully gliding vibrant expressions sought brilliantly entwined courageously seeking intimacy boldly beholding promising destinations carved treasured reminiscences cherished fondly interwoven threads weaving legacy imprinted indefinitely therein encapsulated compassion eternally celebrated harmoniously manifested everlastingly ablaze memories journey cherished priceless voyaging onward en route joyous exploration standing testament beautifully woven dreams adorning life tapestry vivifying unforgettable legacies unhindered infinitely brightening universe encompassed immeasurable gratitude boundless wonderment infused forthwith granting powerful essence instilled magnificently timeless.

Restaurants

• McDonald's (0.6 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
• Cracker Barrel (0.7 miles)
• Haus Heidelberg German Restaurant (2.3 miles)
• Never Blue (2.5 miles)
• Hot Dog World (2.5 miles)
• White Duck Taco Shop (2.5 miles)

Physicians

• Flat Rock Opticians (1 miles)
• Rainbow Pediatrics (2.2 miles)
• The Pain Center of Hendersonville (2.2 miles)
• Derma Blue Hendersonville (2.3 miles)
• MyEyeDr (2.8 miles)
• Blue Ridge Plastic Surgery PA (2.8 miles)
• Carolina Pediatric Therapy (2.9 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Whitley Drugs (2.2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.8 miles)
• Economy Drugs (2.9 miles)
• Walgreens (3.1 miles)
• Epic Pharmacies (3.3 miles)

Parks

• Park at Flat Rock (1.3 miles)
• East Flat Rock Park (1.6 miles)
• Edneyville Park (7.2 miles)
• Westfeldt River Park (10.7 miles)
• Triple Falls (13.4 miles)
• Dupont State Forest (13.9 miles)
• Lake Julian Park (14 miles)

Cafes

• Underground Baking Co. (2.6 miles)
• Starbucks (2.8 miles)
• Cafe La Gaule (12 miles)
• Pisgah Coffee Roasters (13.8 miles)

Hospitals

• Pardee Hospital - ICU (3.1 miles)
• Team Member Pharmacy (3.1 miles)
• St Luke's Hyperbaric & Wound Care Center (12.4 miles)

Transportation

• Asheville Regional Airport (AVL) (11.3 miles)

Places of Worship

• New French Broad Baptist Church (14.8 miles)
• Biltmore Baptist Church (15.3 miles)

Theaters

• Cinemark (15.6 miles)